Forum Discussion
Windows Defender Notifications Not Working — Even After Clean Installs, BIOS Reset & Full Repairs
Hi everyone, I’m facing a strange and persistent issue with Windows Defender notifications, and I’m hoping someone here may have encountered something similar.
During routine system maintenance, I noticed that Windows Defender has completely stopped showing notifications — no scan completion alerts, no threat‑found pop‑ups, nothing at all.
Troubleshooting I’ve Already Done
To rule out corruption, configuration issues, or hardware‑related causes, I’ve carried out extensive testing across multiple clean installations:
- Reinstalled Windows using the Media Creation Tool → still no Defender notifications
- Reinstalled Windows again using Rufus → same result
- Reset BIOS / cleared CMOS
- Installed an older Windows 11 build (offline, before updates) → still no notifications
- Deleted all partitions on every reinstall (full clean install)
- Verified all Windows Defender notification settings, including Enhanced Notifications
- Checked Windows notification settings to ensure Windows Security is allowed
- Ran SFC
- Performed DISM /Online /Cleanup-Image /RestoreHealth
- Confirmed no registry or Group Policy entries suppressing notifications
- Reinstalled Windows Defender components
- Scanned with third‑party tools and Microsoft MRT — no issues found
- Ensured Windows Push Notification System Service is running
Despite all of this, Defender notifications never appear on any fresh installation.
Microsoft Support
I opened a support ticket with Microsoft.
- One engineer performed an in‑place repair install
- Another advised me to post the issue here for deeper investigation
Ticket reference: 710148747
Additional Technical Findings
1. Notifications are not being suppressed
- No GPOs applied
- No Intune configuration profiles
- No registry entries modifying notification behaviour
- Local notification settings fully enabled
- Defender notifications fully enabled
- It’s not a profile corruption
- It’s not a user hive issue
- It’s not a local DB issue
- It’s OS‑level
2. Windows Notification Platform (WNP) appears to be the root cause
Across multiple clean installs:
- ShellExperienceHost exists on disk.
- Focus Assist toggle produces no toast (not sure it does)
- other apps like mail, Logitech, steam can toast notification, i don't see defender toasting any scan notification.
- WNP is partially working
- Defender is partially registering
- The scan‑completion channel is failing specifically
This behaviour is consistent and reproducible.
3. Defender functionality validated using EICAR
I manually created the EICAR test file and ran a scan:
- Defender detects and removes the file correctly
- Detection appears in Protection History
- A threat notification appears
- Scan completion notifications do NOT appear
This confirms:
- Defender itself is functioning
- The notification delivery layer (WNP) is not working
question at MS QA- https://learn.microsoft.com/en-us/answers/questions/5864084/windows-defender-notifications-not-working-even-af