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inediblecookie's avatar
inediblecookie
Copper Contributor
Nov 14, 2025

Bluetooth disconnects after latest update

My bluetooth connections no longer work on both of my computers after installing the KB5068861 Upgrade.  I am testing the connections with my Android phone.  I have confirmed that the phone connects with multiple other bluetooth devices without problems.

 

I have followed all the online bluetooth troubleshooting advice I can find.  I have paired and unpaired.  I have powered off and rebooted the devices multiple times.  I have removed the bluetooth devices on the laptops and re-established them upon power up.  I have stopped and restarted the Bluetooth services.  Both laptops (one is a Dell Inspiron and one is a Microsoft Surface Go) display the same symptom:  after removing previous pairings, and restarting bluetooth services - the phone will pair via bluetooth with either computer, remain connected for approximately 5-10 seconds, then disconnect.  I have checked to ensure that the computers are not deactivating the bluetooth devices via  power management settings.  I have run DISM and SFC.

1 Reply

  • ElliottHayes's avatar
    ElliottHayes
    Iron Contributor

    Visit the manufacturer's website (Dell and Microsoft) to check for the latest Bluetooth drivers compatible with your devices.

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