device management
1757 TopicsDRIVER_POWER_STATE_FAILURE (0x9F) on ASUS X870E-E & Ryzen 9 9950X3D
Hello, I am experiencing frequent BSODs with the stop code DRIVER_POWER_STATE_FAILURE (0x9F). Hardware: ASUS ROG Strix X870E-E Gaming WiFi • AMD Ryzen 9 9950X3D • Windows 11 • Latest AMD chipset drivers installed from the ASUS website • BIOS 2306 (the issue also occurred before updating to this BIOS) Symptoms: • Random BSODs during very light workloads (Outlook, Chrome, PDFCreator). • Today I experienced four BSODs within 20 minutes. • Sometimes the PC can run for about an hour before crashing. • The computer also wakes from sleep by itself every 10 to 15 minutes. Troubleshooting already performed: • BIOS updated. • AMD chipset drivers completely removed and reinstalled. • OCCT CPU and memory stress tests completed without errors. • No WHEA errors reported. • Normal CPU and motherboard temperatures. WinDbg analysis: Bugcheck: DRIVER_POWER_STATE_FAILURE (0x9F) IMAGE_NAME: pci.sys Failure Bucket: 0x9F_3_ACPI_IMAGE_pci.sys Power IRP blocked in ACPI. Device identified: PCI\VEN_1022&DEV_14DB I also found another ASUS ROG Strix X870E-E Gaming WiFi user reporting the same DRIVER_POWER_STATE_FAILURE (0x9F). In that case, WinDbg identified Usb4HostRouter.sys instead of pci.sys. Could this indicate an AMD chipset, ACPI, USB4 controller or motherboard PCIe power management issue? I can provide the minidump files, the complete WinDbg analysis and the Windows Event Viewer logs if needed. Thank you.7Views0likes0CommentsLatest Windows Update Breaks Audio (KB5101650)
The update KB5101650 came in yesterday to my machine running 25H2. Today audio was unusable. I checked all the usual suspects including RTC processor affinity etc. and was unable to find the problem Lenovo Laptop with Intel USB 3.10 eXtesible Host Controller - 1.20 This is the USB 3.0 controler which is connected directly to RME Fireface UCX. I tried to uninstall the update from Settings>Windows Update>Update history>Uninstall Updates But the Update still shows as being installed and no option to uninstall. I uninstalled the RME driver and reinstalled THIS FIXED THE PROBLEM.... wheeeew!111Views0likes1CommentTransferring digital Windows 10 license to new Windows 11 desktop
Hello I've been having issues getting Windows 11 activated on my new home built PC. Background I have an older PC that was built around 2017. It has Windows 10 Home installed, which was originally activated using a Windows 7 Home product key. Since then the license has been linked to my Microsoft account. I used this PC until recently, and it was not eligible for a Windows 11 update since it lacked TPM 2.0. Current situation I have now built a new PC and installed Windows 11, expecting to be able to transfer my license to the new hardware. On my old PC the license is, as mentioned before, digital and linked to my account (I have double and triple checked this). I have checked and confirmed that it is a retail license and should thus be transferable. But when I troubleshoot the activation on the new Windows 11 PC and click that I have recently changed my hardware, I get a completely empty list of devices to transfer the license from, even though I have signed in to the same Microsoft account on my new and old PCs. I can also see my old device if I view all devices that are linked to my account, it just does not appear upon activation troubleshoot. Suggestion from support I contacted Microsoft support and they claimed that my old PC does not have a true digital transferable licence as it is linked to my old PC. They suggested that I downgrade my new PC to Windows 10, get the license properly transferred and activated and then upgrade back to Windows 11. I've tried finding other articles or forum posts about transferring a Windows 10 license to a new Windows 11 machine, but they mostly talk about old Windows 10 device to new Windows 10 device or old 11 to new 11, or don't make it clear exactly what kind of transfer they are talking about. Some also claim that transferring a Windows 10 license to a new Windows 11 device is not possible if you did a free upgrade to Windows 10 from Windows 7/8. Do you think the suggestion from support holds any water? I'm concerned that they are hoping that my old Windows 7 product key can be used to activate Windows 10 on my new device and then make it possible to upgrade to 11 from there. But Windows 7/8 keys are unusable for activating Windows 10/11 since 2023 from what I understand. And shouldn't my old Windows 7 product key be irrelevant in this case? I have a retail license that should be transferable, and Microsoft has offered a free upgrade to Windows 11. I just couldn't do it due to my hardware limitations.9Views0likes0CommentsWhat is an enablement package?
Windows 11, versions 22H2 and 23H2 share a common core operating system with an identical set of system files. As a result, the new features in Windows 11, version 23H2 are included in the latest monthly quality update for Windows 11, version 22H2 but are in an inactive and dormant state. These new features will remain dormant until they are turned on through the “enablement package,” a small, quick-to-install “master switch” that activates the Windows 11, version 23H2 features. The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now. For version 22H2 devices that receive updates directly from Windows Update or Windows Server Updates Services (WSUS), devices automatically get the enablement package by installing the feature update to Windows 11, version 23H2.49KViews14likes12CommentsHeadset option missing from desktop
When I look at audio device options in the taskbar config popup and 'select a sound input' I only see speakers. Both my speakers and headset are plugged in. I have an MSI MAG X570 Tomahawk Wifi - it has 5 audio jacks - 3 for speakers and 2 for headset (output + mic). Audio is coming out of both speakers and headset, so I can turn the speakers on or turn them off and put the headset on. That's great, except the audio is not being channeled correctly by Windows, if I put a movie on with 5.1 sound, I can't hear some of the channels in the headset. And there is no way to select headset because Windows doesn't have a headset option. When I go into device manager, here's what I see... Those headset options are for my old headset, which was a USB headset, I now have a twin-jack headset. I've removed the usb dongle, I've even removed the devices in device manager and checked for changes. The Razer USB Sound Card just gets added back in by Windows. I'm not sure what to do here. It's useful to have both speakers and headset running at the same time because sometimes I will have both the headset on and the speakers running. But how do i know if audio is working correctly when some sources don't play correctly. And why was there a Headset option with my old headset and not my new one?33Views0likes2CommentsToday only: OEM Secure Boot Office Hours
Connect directly with OEMs and get answers to your questions about the Secure Boot certificate update process. From 7:00 AM PDT to 7:00 PM PDT, you can post your questions about update timelines, device compatibility, firmware readiness, deployment considerations, and how OEM-provided updates fit into the broader Secure Boot certificate update effort. Representatives from Acer, Asus, Cisco, Clevo, Dell, Fsas/Fujitsu, Honor, HP, Lenovo, LG, Surface, and Xiaomi will be monitoring the chat and provide answers throughout the day. (There is no on-camera or meeting component to this event. All Q&A will take place in the comments on the event page.) Ready to post your questions? Click here ➡️ OEM Secure Boot Office Hours38Views0likes1Comment