licensing
333 TopicsPersonal Microsoft Account stuck to old Teams‑Free Azure AD tenant - identity corruption
I have a personal Microsoft Account that was automatically linked to a Teams‑Free Azure AD tenant years ago. The tenant still appears in the Azure portal, but it is inaccessible and cannot be deleted. I cannot leave the tenant, and the admin account for the tenant no longer exists. Because of this, my personal Microsoft Account now has a corrupted work/school identity object attached to it. The symptoms include: Office.com rejects login and says I must use a work/school account OneDrive.com “Recent” fails to load (“Unknown render failure”) Azure portal shows the old Teams‑Free tenant but any action triggers errors I cannot leave or delete the tenant I cannot remove the directory object from my MSA I have opened 4 support requests, each of which turn into callback from supervisor after I repeatedly confirm I am not a commercial customer and I do not have a commercial account. All 4 times the supervisor says they are transfers me to the commercial team, but I just get transferred to a message saying, "We are closed", call back during business hours. Most recently this happened at 1:30 PM Central Time on a Monday. It's unlikely Microsoft is closed in the middle of the day. This is not a commercial tenant and not a business account. It is a personal Microsoft Account with a corrupted identity object caused by the old Teams‑Free provisioning. I need escalation to the Microsoft Account Identity Team, who can remove the corrupted directory object from my personal account. Has anyone seen this before or had it resolved?21Views0likes1CommentReinstalling the Microsoft Gaming Overlay
Hi! Some time ago, I uninstalled the Microsoft Gaming Overlay - I think it was the overlay used by the Xbox Game Bar (win+G to bring it up). I am trying to reinstall it, but I can't figure it out. Is there a powershell command I can use to reinstall it? Every time I launch a game, I get the following popup a few times: Any ideas? Thanks!192KViews1like36CommentsTransferring digital Windows 10 license to new Windows 11 desktop
Hello I've been having issues getting Windows 11 activated on my new home built PC. Background I have an older PC that was built around 2017. It has Windows 10 Home installed, which was originally activated using a Windows 7 Home product key. Since then the license has been linked to my Microsoft account. I used this PC until recently, and it was not eligible for a Windows 11 update since it lacked TPM 2.0. Current situation I have now built a new PC and installed Windows 11, expecting to be able to transfer my license to the new hardware. On my old PC the license is, as mentioned before, digital and linked to my account (I have double and triple checked this). I have checked and confirmed that it is a retail license and should thus be transferable. But when I troubleshoot the activation on the new Windows 11 PC and click that I have recently changed my hardware, I get a completely empty list of devices to transfer the license from, even though I have signed in to the same Microsoft account on my new and old PCs. I can also see my old device if I view all devices that are linked to my account, it just does not appear upon activation troubleshoot. Suggestion from support I contacted Microsoft support and they claimed that my old PC does not have a true digital transferable licence as it is linked to my old PC. They suggested that I downgrade my new PC to Windows 10, get the license properly transferred and activated and then upgrade back to Windows 11. I've tried finding other articles or forum posts about transferring a Windows 10 license to a new Windows 11 machine, but they mostly talk about old Windows 10 device to new Windows 10 device or old 11 to new 11, or don't make it clear exactly what kind of transfer they are talking about. Some also claim that transferring a Windows 10 license to a new Windows 11 device is not possible if you did a free upgrade to Windows 10 from Windows 7/8. Do you think the suggestion from support holds any water? I'm concerned that they are hoping that my old Windows 7 product key can be used to activate Windows 10 on my new device and then make it possible to upgrade to 11 from there. But Windows 7/8 keys are unusable for activating Windows 10/11 since 2023 from what I understand. And shouldn't my old Windows 7 product key be irrelevant in this case? I have a retail license that should be transferable, and Microsoft has offered a free upgrade to Windows 11. I just couldn't do it due to my hardware limitations.64Views0likes3CommentsWindows 11 Pro OEM License Invalid After BIOS Update
Hello, A few days ago, I updated my motherboard's BIOS, and afterward my Windows could no longer be activated. Before the update, I couldn't find my original Windows box, so I followed a YouTube guide and retrieved my product key from the Registry. My Windows 11 Pro OEM license was purchased from a reputable retailer in Canada, and I've been using it on the same PC for about three years without any issues. After updating my BIOS, Windows became deactivated with error code 0xC004F211. Running the Activation Troubleshooter didn't help. When I selected "I changed hardware on this device recently," I received the following message: Unable to activate Windows We can't find any devices linked to your Microsoft account that can be used for reactivating the device you're using right now. Make sure you're signed in with the same Microsoft account you linked to the Windows 10 digital license on this device or try again later. However, when I log into my Microsoft account, I can actually see two identical PCs listed under my linked devices. I explained this to Microsoft Support, but they told me that my Microsoft account does not have a valid Windows license, and asked me to contact the license seller. I contacted the seller with my receipt, but they told me to contact Microsoft. When I contacted Microsoft again, they just sent me back to the seller again. I'm confused. If my Windows has been running with a genuine OEM license for three years, why is the product key from the Registry now being reported as invalid? Does the Registry not actually contain the original product key, or is something else going wrong after the BIOS update? Any help is appreciated. Thanks.43Views0likes1CommentFree Upgrade from Windows 10 to Windows 11 on Lab PCs – License Activation Question.-
Hi everyone: I am managing a computer lab with multiple PCs that currently run Windows 10 Pro with legitimate, activated licenses tied to the hardware (MAC / Motherboard ID). We are planning to upgrade these machines to Windows 11 Pro, and I would like to get official confirmation regarding the licensing process: Will the existing Windows 10 licenses automatically transfer and activate on Windows 11 without requiring us to purchase new product keys?. Does this digital entitlement apply if we perform a clean installation of Windows 11 via USB (as long as the hardware stays the same)? Assuming all machines meet the hardware requirements (TPM 2.0, Secure Boot, compatible CPU), we want to make sure there are no unexpected activation or licensing compliance issues. Thank you in advance for your guidance!.-3Views0likes0CommentsWindows 11 Pro OEM product keys not activating
Hello, I recently started having problems with activating new Windows 11 Pro OEM sticker product keys on new equipment. The issues started from yesterday afternoon, a few hours before that another product key (from the batch of keys i have) on another pc worked on Windows 11 Pro. The errors i receive are various from activation servers are not available to 0xC004E028, 0x8004FE94, etc. This is why i think that there are some problems with the Microsoft activation servers. I chatted with a Microsoft agent who checked the three product keys that currently do not activate, he said that the keys are valid but are for Windows 10 Pro, although the sticker with the product key has Windows 11 Pro OEM software written on it. He suggested to activate the licenses on Windows 10 Pro. I tried to activate the product keys on windows 10 Pro on the same equipment but i received the same errors. The Microsoft product activation portal that replaced the phone activation said that the installation ID is invalid. The Microsoft agent i spoke to redirected me here. Can somebody help me? or give some info about the activation servers? Any help is appreciated. Thank you.1.1KViews1like5CommentsComment retrouver un mot de passe oublié sur Excel?
Salut à tous. Je suis un peu débutant(e) avec Excel donc soyez sympas avec moi. J'ai un fichier important protégé par un mot de passe que j'ai mis moi-même il y a quelques mois, et impossible de m'en souvenir. Je cherche donc comment faire pour retrouver un mot de passe sur Excel, mais je m'y perds un peu entre toutes les solutions qu'on trouve en ligne, certaines ayant l'air plus fiables que d'autres. Si quelqu'un a déjà galéré avec ça et trouvé une astuce qui marche vraiment, je suis preneur(se) ! Je précise que c'est bien mon propre fichier, donc pas de souci à ce niveau, je veux juste réussir à retrouver ce fameux mot de passe sur Excel sans perdre mes données. Merci d'avance pour votre aide117Views0likes9CommentsSecure Boot Certificate Updates via InTune Policy
We are currently having issues applying the settings required to install secure boot cert updates using the InTune policy method. A brief overview to quickly explain : We are a reasonably large company managing a mix of over 10,000 Windows and iOS devices. Our Windows devices come from the supplier with the Professional edition of Windows pre-installed, this is then changed via an Enterprise key as part of our Autopilot enrolment process and activated via our users subscription license. To all sense and purposes Windows looks and feels like the Enterprise edition, indeed if you check using winver, system settings and activation status for example then Windows tells us that it is the Enterprise edition. However, if you check the licensing using slmgr /dli it shows that the licensing has been reverted back to the OEM Professional edition as pre-installed by the supplier on purchase. This may have always been the case but until very recently has gone unnoticed. Whilst testing the rollout of an InTune policy to allow secure boot cert updates as detailed here : Microsoft Intune method of Secure Boot for Windows devices with IT-managed updates - Microsoft Support , this is failing because the policy is rejected by licensing error : MDM PolicyManager: Policy is rejected by licensing, Policy: (ConfigureMicrosoftUpdateManagedOptIn), Area: (SecureBoot), Result:(0x82B00006) Unknown Win32 Error code: 0x82b00006 InTune reporting directly on the policy shows this as error 65000 We are able to change the key by using slmgr and a combination of MAK\KMS\OEM but whatever keys are applied this always reverts to being the OEM Professional key after the device has been restarted. I have seen that there is a group policy method for setting the required settings for the secure boot cert updates to work, this however seems a very backward approach by Microsoft in an area where they are trying to promote a cloud-first policy. Indeed since we rolled out Windows 11, we as an organisation have been moving anything that we can to cloud in readiness for retirement of our on-prem estate. Microsoft's response to my recent support request was that this is expected behaviour, which to all sense and purposes is not what i would class as a solution. Has anyone else had the same issues when using the InTune policy method, and was a solution found or did you have to return to the dark ages and resort to group policy? There seem to be lots of posts online referring to access to specific registry keys being blocked going as far back as 2024, the suggested script to resolve these permissions and suggested KB articles have not resolved the issue.1.9KViews4likes3Comments