licensing
385 TopicsApproved Microsoft Nonprofit - No Business Basic offers, can’t create support ticket
We are an approved Microsoft Nonprofit organization in Germany. After the July 2025 nonprofit licensing transition our Microsoft 365 Business Premium Donation disappeared. Current situation: Nonprofit status = Approved Global Administrator Custom domain verified No Microsoft 365 Business Basic Nonprofit No Microsoft 365 Business Premium Nonprofit Billing → Purchase Services only shows trial products Cannot create a support ticket (only loops into the virtual assistant) Microsoft phone support redirects us back to the online support portal Has anyone managed to get this resolved or reached the Microsoft Nonprofit Licensing team? microsoft Has anyone from the Microsoft for Nonprofits team seen this issue? It looks like our tenant lost its nonprofit licensing entitlements.103Views4likes8CommentsSystem Clock Warping After Dual-Boot
The system clock jumps forward or backward by exactly 4, 5, or 8 hours every time you boot back into Windows from Linux or macOS, due to one OS treating hardware clock as UTC while Windows treats it as local time — but the fix sometimes breaks time sync permanently.20Views0likes3CommentsI can't open it from the right-click menu anymore.
When you right-click a file in File Explorer, select Open with, and choose an app, a system pop-up appears stating that the app cannot run on this device, even though the same app was previously able to open this type of file without any issues.9Views0likes1CommentApplications unexpectedly closing on Windows 11
This problem occurs randomly across different programs, regardless of whether they are running in the background or foreground, and persists even after restarting the system. I am looking for advice on how to identify the cause of these crashes and find a solution to ensure my applications run smoothly and reliably.12Views0likes2CommentsMy computer is responding slowly to the instructions.
My computer has been responding very slowly to commands and actions recently, making it difficult to use effectively. Programs take a long time to open, and even simple tasks feel sluggish, which disrupts my work and daily activities. Despite restarting and running basic troubleshooting, the problem persists, and I am unsure of the cause. I am looking for help to identify the reason behind the slow response and solutions to improve my computer’s performance.27Views0likes2CommentsGroup-Based Licensing (E3 → Business Premium): MutuallyExclusiveViolation – Months Unresolved
We operate a Microsoft 365 environment with Entra ID, Intune, and Exchange Online. For months, we have been dealing with a critical issue that remains unresolved to this day — despite an active Microsoft Support ticket. The Technical Problem: During the migration of approximately 87 user accounts from Microsoft 365 E3 to Business Premium (SPB) via group-based licensing in Entra ID, all affected accounts receive a MutuallyExclusiveViolation error. Microsoft's backend treats E3 and Business Premium as mutually exclusive, blocking the SPB assignment — despite sufficient licenses being available. A sequential approach (removing E3 first, then assigning Business Premium) is not an acceptable solution: a test run proved that this causes a complete loss of Exchange Online access. For a rollout across 87 productive user accounts, this is not viable. What is required is a seamless, atomic license swap at the backend level — exclusively via group-based licensing. The Support Problem: Two support engineers assigned — zero technical progress. Instead of a substantive solution, we received standard documentation steps that do not address the actual problem. A false resolution notice was issued — the issue had demonstrably not been resolved. Our own PowerShell tests (Get-MgUser, Get-MgSubscribedSku) and CSV exports from the Entra ID portal disproved this conclusively. Committed updates from the Engineering Team were not delivered. Instead, automatically generated follow-up emails were sent with no substantive relation to the ongoing case. An additional unexplained behavior: a test user appears in the error report of a license group they were never added to — a further backend inconsistency that has not been investigated. Current Status: The ticket has been open for months. 87 user accounts cannot be migrated to Business Premium. An escalation to the Team Manager has been initiated. No resolution is in sight. My Question to the Community: Has anyone experienced a similar issue with MutuallyExclusiveViolation in group-based licensing (E3 → Business Premium)? Is there a known workaround or an official Microsoft statement on this? Ticket Reference: #260424141000066958Views0likes3CommentsHelp! Can't get my Debian GNOME desktop to consume more than 512MB RAM on idle — need it to hit 6GB+
I'm trying my hardest to bloat my Debian GNOME desktop install to consume 6 or more gigabytes of RAM on startup, but I can't seem to get past 512MB idle usage. Any tips? I tried finding bloating scripts, but to my surprise, none seem to exist. It seems people actually want more RAM available rather than less?? I just want a clumsily designed, sloppy, and infuriating desktop experience that harvests all my personal data and stores it in a huge JSON blob cached in RAM, which then gets sent off to some imbecillionaire company that hasn't shipped a good line of code in 35 years. Please send it over cleartext as well. Please also make me pay for a license... no wait, I want to subscribe to my desktop on top of offering my personal data. How can I get ads in my start menu? Ads that aren't even personalized to me? Ads that lock up my start menu entirely? Can I please just get one file browser lockup, right in the middle of a meeting if possible? Can I get 5 diffrent versions of Teams and skype? If someone removes any please make so they all come back after an update? This dumb Linux kernel properly separates user space from kernel space. Where's the "security hypervisor"? I need something to protect me from myself, and how do I even know it's running if it's not dropping half my frames in Borderlands 3? Is this something I can enable in Debian? And if only there were a way to encrypt my hard disk without even wanting to, and have it send my disk encryption keys to every three-letter agency in existence? Can you have the OS clear my TPM randomly for no reason and make it so only three letter agencies have access to my hard disk recovery keys in case of an emergency? Please, I'm not sure what I'm doing wrong here. I spent so much money on a modern computer and it's TOO FAST. If only there were a way to slow it down to the pace of a system from 15 years ago. I want to feel like im dragging a massive sack of door knobs whenever im using my computer.27Views0likes0CommentsReinstalling the Microsoft Gaming Overlay
Hi! Some time ago, I uninstalled the Microsoft Gaming Overlay - I think it was the overlay used by the Xbox Game Bar (win+G to bring it up). I am trying to reinstall it, but I can't figure it out. Is there a powershell command I can use to reinstall it? Every time I launch a game, I get the following popup a few times: Any ideas? Thanks!196KViews2likes37CommentsDifficulty in Accessing BIOS/UEFI Settings on Windows PC
I'm having trouble accessing the BIOS or UEFI settings on my Windows PC. Whenever I try to enter the BIOS during startup, the screen either remains blank, quickly flashes by, or I can't find the right key to press, making it difficult to change essential system settings. Despite following common methods like pressing F2, DEL, or F12, I am unable to access the BIOS menu, which is preventing me from making necessary adjustments to my system.28Views0likes2Comments