licensing
436 TopicsThe installation of Windows 11 gets stuck and won't continue
I've been trying to clean install Windows 11 on my Acer Aspire A515-43 (Ryzen 3 3200U, 4GB RAM, 119GB storage), but I always get stuck at the same screen and can't move forward. I'm using a 32GB SanDisk Ultra USB drive with only the Windows 11 installation media on it, and I have basically zero experience with this kind of thing. Is there a way to get past this screen? Do I need to convert the drive to GPT, and if so, how do I do that? Or is Windows 11 just not meant to run on this laptop? If anyone can explain it like I'm five, I'd really appreciate it.10Views0likes0CommentsWindows 11 won't activate following BIOS upgrade and reinstall (0xC004F213)
I upgraded my bios and did a full reinstall of Windows 11 on my PC. Everything went well, but I get the following error: 0xC004F213 When I follow the instruction to reactivate after a "hardware change", I just can't get my PC to be activated. In my Microsoft account, I do still see my PC which I can't activate anymore. Is there anything I could do to fix this or I need to call the Microsoft support directly?7Views0likes0CommentsReinstalling the Microsoft Gaming Overlay
Hi! Some time ago, I uninstalled the Microsoft Gaming Overlay - I think it was the overlay used by the Xbox Game Bar (win+G to bring it up). I am trying to reinstall it, but I can't figure it out. Is there a powershell command I can use to reinstall it? Every time I launch a game, I get the following popup a few times: Any ideas? Thanks!218KViews3likes42CommentsWhy does the touch keyboard keep popping up on my non-touch laptop?
Why does the touch keyboard keep appearing at random times on my Windows 11 laptop, even though it doesn't have a touchscreen and I have no intention of using it? Why does it sometimes pop up when I click into a text field, and why does it refuse to stay closed even after I dismiss it? Could this be caused by a setting in the taskbar, a driver issue, or something in the accessibility options? And is there a way to disable it permanently without breaking other input features?30Views0likes0CommentsSecond-hand laptop stuck in previous owner's Windows Autopilot tenant – how to reach human support?
Hi, I'm trying to find the correct human Microsoft support team for Windows Autopilot deregistration. I own a second-hand Lenovo ThinkPad X1 Yoga Gen 6 which I purchased on eBay on August 6, 2023. I used Linux on it for the last few years, so I only discovered the problem now after installing Windows 11 Pro. During OOBE, the laptop downloads an Autopilot profile belonging to a previous organization and forces organizational enrollment. Autopilot diagnostics confirm: CloudAssignedForcedEnrollment = 1 IsForcedEnrollmentEnabled = 1 DeploymentProfileName = CSE Autopilot Pilot I have no relationship with the previous organization and no access to its tenant. The eBay seller is no longer active. I contacted regular Microsoft Windows Support. I provided: eBay purchase/order confirmation signed bank transaction device serial number screenshots Autopilot.cab diagnostics Support acknowledged that I own the device and that I cannot remove the registration myself. However, instead of escalating the case, they repeatedly directed me to Autopilot deployment documentation, Feedback Hub and Tech Community. Microsoft's documentation says that a device permanently leaving an organization should be deregistered from Windows Autopilot. I have also found Microsoft Q&A cases suggesting that Commercial/Intune Support can review inaccessible-tenant deregistration cases after proof of ownership has been verified. My question is simply: how can a private end user actually reach a human Microsoft Intune/Autopilot support engineer who can review and escalate this? I do not have an Intune tenant or access to the previous organization's tenant, so I cannot open a support request from their Intune Admin Center. I am not asking for a way to bypass Autopilot. I am asking for the legitimate device ownership to be reviewed and the stale Autopilot registration to be removed from Microsoft's service. If anyone from Microsoft can provide the correct support route or escalate this internally, I would greatly appreciate it.102Views1like1CommentWindows 11 Activation after Drive changed
Hi all, I recently had a host of issues on my SSD and this lead to me having to install windows on a new SSD. I wasn't too worried since I had a digital license from when I upgraded to windows 11. After the setup though I am seeing that I am no longer activated. I have run the Troubleshooter (With the Hardware change option) and it just says: "We can’t find any devices linked to your Microsoft account that can be used to reactivate the device that you’re using at the moment. Make sure that you’re signed in with the same Microsoft account that you linked to the Windows 10 digital licence on this device, or try again later." I do see the new drive's PC name on the Microsoft Devices list I would prefer to contact someone at Microsoft who can look at my account directly but there is no way past the AI chatbots72Views0likes2CommentsWindows Activation problem
Hello, Since 2012, I've had a Windows "Retail" activation key that I transfer from one PC to another without any problems. When I bought my current PC with Windows 11, I had no issues activating it with this key. Due to a problem, I had to reinstall Windows 11. Unfortunately, this key is no longer accepted: when I enter it, I get this message: "The product key you entered doesn't work. Check it, and then try again or enter another one. (0x80041014)" Thank you for your help. Sincerely228Views1like2CommentsMy PC won't let me sign into my other account
Every time I turn my Windows 11 PC on it just automatically signs into the main account and won't let me switch. I click the logo in the bottom left and then the profile, but it just closes the window as if I clicked off. I have tried many other ways, like clicking CTRL ALT DELETE then sign out. But it shows only the main account as an option for me to sign into. And I know it didn't delete my account, because when I click Family and Users in settings, it shows my other account yet doesn't let me switch.91Views0likes2CommentsThe Bluetooth and Wi-Fi buttons randomly disappear from Quick Settings in Windows 11
I recently encountered a strange issue: the Bluetooth and Wi-Fi buttons in Quick Settings suddenly disappeared. After restarting, the Wi-Fi button reappeared, but the Bluetooth button is still missing, and I can’t find any way to edit or restore it. I’m currently running Windows 11 Home (25H2) on an Intel Core Ultra 5 125H processor. When I go to the main Settings to try connecting my headphones, the system immediately rejects the connection request. I’ve tried restarting the computer, updating the system, turning the headphones off and on again, and even removing them from the Bluetooth device list, but nothing has worked. I’m still getting the same error.92Views0likes1CommentDisk usage on a 1TB SSD running Windows 11 has reached 100%
I’ve been using this 1TB solid-state drive for about a year, and recently, whenever I boot up my computer, download a game, or try to take a screenshot, the disk usage spikes to 100%. Sometimes, while playing games or watching videos, it even causes the entire screen to freeze. I’ve tried all the common solutions and checked the drive’s health status, which shows everything is normal. I’m not sure if there’s a problem with the drive itself or if it’s infected with malware, but right now I simply can’t afford to replace it.80Views0likes1Comment