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Outlook Desktop Notifications Not Working, But Enabled in Outlook and System Settings
User is on Windows 10 Enterprise. In Outlook > File > Options > Mail > Message Arrival, notifications and banners are turned on. In System Settings > Notifications, notifs are on, Outlook is allowed, and banners are turned on. Focus assist is off. Tried uninstalling and reinstalling to no avail. Weirdly, I wanted to check if a rule was causing this so I tried to get into the user's Rules and Alerts, but it won't open. That's when I tried the reinstall, and it still won't let us in that section... Any thoughts?!
Forgotten email password request being seen coming from a different email account
When at http://account.microsoft.com/ to reset a forgotten password for a Microsoft Exchange account with a registered domain email account the code being sent is being seen as a forgotten password reset request for my http://hotmail.com/ email address. Why is that and how can I have my forgotten password request be seen coming from my domain email account?
Copilot Changes in New Outlook
Copilot in the New Mail has recently changed to this (I have a $30/mo subscription to Copilot through a business account): If I click on the little circle thing or press Alt+i it displays this with the text below already filled in: I never start prompts to Copilot with "Help me write an email to" so I always have to manually delete this text to enter the actual prompt. Once I do that, Copilot opens the full-blown sidebar with a big discussion. And to top it off, Copilot in the sidebar does not follow the Copilot drafting instructions I saved in the Copilot settings in Outlook. This is a regression compared to how Copilot used to work, which is shown in the screen below: Granted I only ever used "Auto rewrite" in that drop down menu so you could shorten it some. However, this version is better because: (1) it does not open a large sidebar and expect me to enter into a big discussion, (2) there is no pre-existing text in the prompt box so I can press a hotkey and quickly dictate my prompt using the built-in dictation in Windows, (3) it will follow the drafting instructions I saved in the Copilot settings in Outlook, and (4) it shows the option to Auto rewrite the text. I want Copilot to work the way it used to work and, especially, for Alt+i to open up the latter menu in all situations. I understand that some people might want to engage in a big discussion in the sidebar with Copilot, but don't make that the default.
Come on! Terrible New UI decision
I'm not sure who Microsoftoutlook decided to place the number of unread messages right next to the folder name, but they clearly don't use Outlook with multiple email addresses and multiple subfolders taking automatically filed emails. It is now so much more effort to quick scan the folders for unread email. Please have a word with yourself! Rant over :-) Please can you make the position an option. While you are at it, please add font size and colour options for all folders with options to change when containing new email. Thanks!'Request Responses' toggled off but still asking for responses
Hi all - we put a lot of events into our Outlook calendar, for which we do not want a response. They are to remind the business that they are happening. In old Outlook, we just toggled off 'request responses', and then the notification went into people's inboxes, but they could delete it, and the event would appear in their calendar. This feature to toggle off responses is still there in Outlook BUT when the notification arrives in people's inbox, it is still requesting responses - although if they do respond, the sender does not get a notification of how they responded. BUT this isn't what we want!! We do not want to waste everyone's time answering yes or no to events that are just advisory. Why is this not working properly??!Windows Outlook Mail
For the last 2 weeks, my Windows Outlook mail suddenly stopped loading on my Windows 10 computer. A few days ago I was able to re-install it and it worked well up until the morning of May 18, 2026 but when I tried to access it in the evening it would not load again. I downloaded the app from the Microsoft store but again, it will not load. Is Microsoft disabling Outlook for users who have not yet transitioned to Windows 11? I am in a desperate situation because I rely on my saved emails and am expecting some important emails.
Only show unanswered emails / Hide replied emails
I’m trying to set up Outlook so that my Inbox only shows emails that I have not replied to yet. What I would like is this: When I receive an email, it should appear in my Inbox as usual. But once I reply to that email, I want it to automatically disappear from my Inbox view. I do not want the email to be deleted or archived. I only want it to be hidden from this specific Inbox view. This way i can keep a clear overview of what needs answering. So I am not looking for an “unread emails” filter. I specifically want to show unreplied emails. I had this working before and it was fantastic for keeping my Inbox organized. My Inbox basically worked as a list of emails I still needed to respond to. Unfortunately, it recently stopped working, and I cannot figure out how to set it up again. Does anyone know how to recreate this setup? Any help would be greatly appreciated. Thanks in advance!Outlook delegated inbox
We have 10 users all have newer Dell windows 16gb 256gb at least laptops all users use classic outlook at the moment. they all use two monitors with the laptop They are all currently in three inboxes one inbox for order inquires, one inbox for orders which is delegated and the one we have issues with and there personal inbox. They like to use a inbox as a work queue users find the email they want to work on forward it to there personal email and move the email out of the queue inbox. While using the queue inbox as an archive. Everyone has cache turned off nothing is downloaded locally for the shared inbox. We originally had each user on the team sign into the inbox with the same credentials not best practice but this team started with two people and quickly grew. We now have users delegated to the inbox we run into several issues. The outlook drags with everyone in the inbox The outlook does not keep kept up say someone deletes an email someone sitting right next to that person would still see the deleted email in the shared inbox. Causing duplicated works Delegated inbox moves deleted items to users personal inbox same with sent items. Analytics and reporting and archiving is a whole other issue but not what I am honestly looking for help with. MSP wants to get users on a mail handler but the team does not want to have another tab open even when an extra monitor was offered. They also do not like the idea of going back in forth between two different inbox systems. " we basically will have two outlooks" Team wants something light weight even asked if there was some sort of extension for outlook. Storage wise it has a 50gb storage with an online archive archiving takes place every 3 months. the storage stays at 60-80% if it hits 90% or over the inbox is almost not functional. We thought storage and usability corelated but today we had issues at 70% continually. I know i sound green please be as brutal as needed my pride is less important than this issue. In the off chance someone has been in a similar issue would appreciate any insight on how they navigated it and really wanting to learn.new mail-account automatically forwards external mails to internal address
Hi, last week I created a new mail-account to our outlook-users and added a mail-license. Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discovered that the mails was forwarded to another internal inbox. This is not something that is configured anywhere in the mentioned settings when trying to troubleshoot forwarding-issues. How do I turn this off, so that my new employee can receive external e-mails. We don't have any policies or rules set up, that should trigger this behavior. Regards Lars
