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Subject: Unable to Access Microsoft Account - Recovery Attempts Failing (Error 0x80048820)
Hi all, Currently, we're facing an urgent issue regarding a high-priority user at our company who lost access to their Outlook email account approximately 2 months ago. This account contains critical information for the business, and despite numerous attempts, we've been unable to regain access. Issue Description: The affected user has tried several times to recover the account via Microsoft's password recovery process. While the verification code does successfully arrive at the designated recovery email, it fails to work when entered, even on the very first attempt. Additionally, we've encountered several error messages during the recovery and login attempts: - Something went wrong (Error 0x80048820) - Too many tries, please try again tomorrow (when recovering via email verification code) - Outlook cannot connect you right now - This task is temporarily unavailable due to too many incorrect password attempts - Too many requests - Using phone: You’ve tried too many codes today, please try again tomorrow (appearing on the first or second attempt) Troubleshooting Steps Taken: We’ve already attempted the following fixes: - Synchronizing the PC’s time and date settings - Using wreset.exe to reset the Microsoft store connection - Disabling the firewall - Resetting the Internet Explorer connection options - Trying to log in using a VPN - Attempting login from a different device - Logging in via InPrivate browsing - Clearing browser cache and cookies Unfortunately, none of these approaches have resolved the issue. All related screenshots of the errors are available in Portuguese (Brazilian) if needed. Request for Help: Has anyone encountered a similar issue or have suggestions for additional troubleshooting steps we could try? We're open to any advice as this issue has become critical for our operations. Thank you in advance for your assistance!
Worst downgrade ever?
Without any request for user consent, Microsoft has downgraded Outlook today in a way that has wholly wrecked my ability to use the programme. No visibility of emails other than immediate past, no functioning way to change this (changing settings for the unrequested, useless "focused inbox" does not work); no toggle switch (as Microsoft claims there is) to revert to classic Outlook; and, of course, no access to user support. So, is there any guidance available on this site on how to make Outlook usable again, or do I simply have to find another email programme?
Lost Outlook Password!
Speaking for a friend (REALLY)... She had an outlook.com account for some time that she used very infrequently. She rarely used email. Last week she deleted a trial Office 365 account in preparation of installing Office Home & Student. She didn't want to confuse the two. In the process she deleted Outlook (in 365) and along with it, her account. She does not remember her password. We've filled out the Outlook verification form but she can't provide "enough" information to satisfy the verification. She can come up with two people she has emailed recently but can't provide the exact "Subject Line Entry". Microsoft has turned down her verification. She now needs it as she made a purchase and the access link is in an email to her outlook.com account. Is there any other way to verify her as the owner of the account? How does Microsoft expect her to know the subject line entry of past email accounts? Obviously she should have kept a copy of her password but she wasn't thinking ahead, like so many other. HELP!Where to find hotmail connector?
hi I'm trying to ad my hotmail account to outlook 2010 (clasic version), The new look is already working but I need to add the classic version because an add-in needs that. In any case, it asks for my ISP password, whcih I'm not sure I know and then says that I need to install hotmail connector to managee my account. https://www.microsoft.com/en-us/download/404-page I tried download it it from the microsoft website but I get this error page https://www.microsoft.com/en-us/download/404-page
New Outlook..... yet another issue
My client emailed me. I replied, saying 'see replies in GREEN'. Then I went through his email and replied with green text. The client, who is using NEW OUTLOOK, saw the header 'see replies in GREEN'.... but never the replies! Then, if he double-clicks on the email, it opens in a pop-up and he can see the replies! Seriously, the new outlook has too many problems and no clear advantage.Outlook for Mac: Unable to send message immediately
Hi, Since this morning, Outlook (Microsoft 365 version updated to the latest version) no longer allows me to send email messages immediately, but only offers the "schedule sending" option. Furthermore, it doesn't allow me to schedule the sending for today, but only for tomorrow. The version of Outlook used is the Legacy version. This problem does not occur on the "current" version. I have already tried restarting both outlook and the entire system, but the situation has not changed. The problem does not occur using the web version of Outlook.Outlook.com auto complete addresses no longer works
I have an elderly client who uses outlook.com in a browser for their msn email. All of a sudden, auto complete no longer works so when they start type an email address on the To line, no suggestions pop up. I verified this occurs on multiple browsers across multiple computers. I also verified this does not occur with one of my outlook accounts when I log into outlook.com and try it there, so it seems somewhat isolated to their account. I tried exporting all their contacts, then deleting them all, adding only one to see if it was an issue with malformed data, and it still does not work. Using built in browser debugging tools, I can see that when you type on the To line, 401 (Unauthorized) errors start to populate in the debugger trying to access the URL https://outlook.live.com/search/api/v1/suggestions I can still click the To button and get the contacts list and add them from there, but this is not ideal, as this individual is going to struggle with trying to learn new methods and this method is several more clicks than just typing a few letters in the To line to auto complete. Are there any other suggestions that I could try? I can't seem to find anything about this in my searches so I don't believe it to be a widespread issue.Problem saving emails in New Outlook
Our company's CRM doesn't allow dragging emails directly from Outlook into case notes, so I have to save every email to my computer and then drag it into the case note. Problem: New Outlook seems to save everything as an eml file which the CRM doesn't recognise as a thing. I can't figure out how to save an email except by choosing print, pdf, and half a dozen clicks to get it onto my computer where I can then drag it. This loses access to any attachments that were with the original email so is not satisfactory. Any ideas? What am I missing (besides old Outlook which worked so much better)...Outlook for Mac: New Events have an email signature
Microsoft Outlook for Mac Version 16.100.2 (25082415) For some unknown reason - when I create a new event, my signature is added to the event. This only happens when using the New Editor - but it's incredibly frustrating. I have the Zoom add-in which auto adds a Zoom meeting to all events and then adds the details both into the location and the event body. Due to this bug, I have to: Type the email subject Go into the body and delete my signature Add the "required people" for the event This then triggers Zoom to create a Zoom meeting and add the details to the location/body If I don't do this, the Zoom details get added underneath my signature. Please stop this unnecessary pain and give the New Editor context of whether it is inside an email or a calendar event.
