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Inserting tables and formatting in Outlook for web
Please could anyone help with the problem of inserting tables into an e-mail message in the web version of Outlook? The previous workaround of converting the message to HTML has been removed by Microsoft. Now the insert table is permanently greyed out (along with other formatting buttons) There does not seem to be any way of converting the message from plain text to HTML. This is proving to be really frustrating, so any help from the community would be very much appreciated. Working on a laptop running Windows 11.damian_connollyApr 29, 2026Copper Contributor70Views0likes5CommentsProblem with Outlook classic
Hello, how do I ask for help in this forum about a problem that the support desk seems to have no idea how to fix? My Outlook Classic on my desktop will not open 3rd party links and tells me that my organisation has a policy preventing it happening and to contact my Help Desk but I have a family subscription and no help desk. Even when a person rang me to talk to me after multiple reports, part way through our conversation he just disappeared. I am in Australia so the time difference may be an issue. An example of the problem is that I received a retail company email featuring a link to view their catalogues and my Outlook won't open it because of a policy I never asked for. I don't know if this is the right forum but it's the only one I could find to ask a question on.Teddy48Apr 29, 2026Copper Contributor117Views1like4CommentsPromotion Folder in Outlook - how to stop emails from going into this folder
Does anyone have idea how a Promotion Folder gets created in outlook and how we can get rid of it from outlook for all users? Creating an inbox rules method seems pretty annoying as users need to list individual senders every time they get the emails from different senders in promotion folder.sbegsApr 29, 2026Copper Contributor41KViews0likes6CommentsNew Outlook: This message can't be saved right now. Please try again
We are having an issue in New Outlook with shared mailboxes. This issue just started happening. User replies to an email in a shared mailbox. User changes the "from" field to her email. User tries to send the email but receives an alert "This message can't be saved right now. Please try again later." The message then closes and a copy of the email is saved to the Drafts folder. No permissions have changed. If user tries the same actions in the Outlook Web Client or Classic Outlook, the user is able to send the email without issue. We've tried resetting New Outlook, restarting Windows, behavior persists. Again, this function was working up until recently. Microsoft Outlook Version: 1.2026.317.100 WebView2 Version: 146.0.3856.84 (Stable) Please advise how we can resolve this issue.peter-supplyApr 29, 2026Brass Contributor380Views3likes2CommentsChange from IMAP to Exchange
I been unable to sync my calendar & contacts between Outlook desktop and my Android phone. I am using Microsoft Office 365 on Windows 11 and a Galaxy Z Flip7 FE android phone. My email provider is Gmail with the setup IMAP/SMTP. Apparently, IMAP is the problem, and I need to be on Exchange. How can I switch to Exchange without losing my files, contacts and calendar items? Thanks DondemcgovernApr 28, 2026Copper Contributor50Views0likes3CommentsAdd-in without Connected Experience
I've developed an Outlook Add-in using the new web tech based approach (not a legacy COM Plugin). One of our customers wants to use said Add-in, but they have the requirement that they can't enable the "Connected Experience" for their Outlook. Is it possible in any way to use an Outlook Add-in without having to enable the "Connected Experience" or is this just not an option?talkerApr 28, 2026Copper Contributor47Views0likes1CommentA major step backwards: Classic Outlook vs. New Outlook on changing the "From" sending account
The Issue: In New Outlook, changing the "From" address after you have already started composing an email message opens a new, blank message window, forcing you to copy and paste your original message subject, contents, and attachments. This is an irritating change from Classic Outlook, where you could simply switch the sending account from a dropdown menu while keeping your drafted message fully intact. Expected behavior: When changing the "From" address while composing a mail message, it should simply be updated to the newly selected account, and the body, subject line, and any attachments of the message you are writing at that time should be preserved within the same composition window. The Classic Outlook Way (The Right Way) to Switch the "From" address: For years, my workflow in Classic Outlook has been simple. I click "New Email." The new message window opens, and the "From" field shows the currently selected account. I start writing my message. Then I realize I wanted to send it from another mail account. I click the "From" button, and a dropdown menu appears with all my accounts. I pick the one I want, and I'm good to go. The message content is untouched, it's all still there. Changing the From-address is a two-second action that is intuitive and efficient. The "New Outlook" Way (The Baffling Way) to Switch the "From" address: Now, I try to do the exact same thing in the "New Outlook." I click "New Email." The new message window opens, and the "From" field shows the currently selected account. I start writing my message. Then I realize I wanted to send it from another mail account. I click the "From" button, and a dropdown menu appears with all my accounts. I pick the one I want. But then, after choosing a different From-address, a completely blank new message is opened. And I have to copy/paste everything from the message window I was writing in before to the newly opened message window. So annoying! This feels like a classic case of simplifying the UI to the point where it loses critical functionality. What used to be a simple dropdown selection in Classic Outlook is now an irritating multi-step process in New Outlook. It seems to be an intentional design choice, but it's one that ignores the reality of how users with multiple mail accounts actually work.Paul_VCApr 28, 2026Steel Contributor682Views4likes4CommentsOutlook Retrieves Emails But Fails to Put Then Into the Inbox
I have a brand new Dell desktop that replaced a previous Dell desktop computer. I have rebuilt everything on the new computer that was on the old, but have a very strange problem with Outlook. When I click on "Send/Receive", I see at the bottom right of the screen that it is retrieving a bunch of emails from the Gmail server. But upon completion of the retrieval, none of those emails appears in the Inbox. If I click again on "Send/Receive", the process repeats. And since I have set up retrieval to automatically issue the "Send/Receive" every three minutes, this process repeats and repeats, never placing the retrieved emails into the Inbox. I should also comment that the count of the emails only increases, telling me that those emails do not disappear from the server. I am using POP3, not IMAP. I am using Outlook Classic, not the new Outlook. I have been using Outlook for many, many years, and have successfully set up Outlook many, many times. But I am totally baffled by what I am seeing. I would appreciate any suggestions at all. Thank you. Len JacobsonLen_JacobsonApr 27, 2026Copper Contributor38Views0likes1CommentOutlook emails to Gmail recipients: Get 421-4.7.28 temporary rate limit failure every other mailing
Hello. I am the volunteer IT director for my church. We send out periodic emails to our congregation with announcements from Microsoft 365 Business (Outlook), in which we have set up an email address for our Bluehost domain name. When we do this, there are generally 160 recipients sent bcc, and about 56 of those are Gmail email addresses. When I took over in February, all email sent to Gmail was being blocked because DKIM and DMARC had not been set up on our domain, which I addressed (SPF was already set up). After that was done, the next mailing like this went out fine. Then, about two weeks later, we started getting this error on all mailing like this with for the Gmail recipients: 421-4.7.28 Gmail has detected an unusual rate of mail originating from your SPF 421-4.7.28 domain [<domain name>.com 35]. To protect our users from 421-4.7.28 spam, mail sent from your domain has been temporarily rate limited. After a few weeks passed, another mailing was received without incident to our Gmail recipients. However, the very next one resulted in the error message above again. I have used every checker I can think of (Mxtoolbox, aboutmy.email, and Gmail Postmaster Tools), and they all see no issues with SPF, DKIM, or DMARC. The only thing left I can think of is that even through we in no way send 5,000 emails a day (none of our emails are marketing emails in any way), Gmail seems to be placing the bulk sender rules on us. If this is the case, I have been able to put an in-body unsubscribe link in our emails, but I don't know if the one-click unsubscribe requirement can be accomplished in Microsoft 365 Business. Just looking to see if anyone else has had a similar situation, and knows of a way to resolve this. Also curious if anyone had any information about the one click unsubscribe availability in Outlook outbound emails. Thanks in advance!Grace_LutheranCApr 27, 2026Copper Contributor2.8KViews0likes4CommentsIssues with outlook and teams on android
I'm not sure why, but since yesterday both Teams and Outlook have quit working. I have an S25 Ultra. I attempted to clear data and cache and do a fresh install. Outlook just hangs on a black screen with the notification "optimizing database," and Teams just indefinitely loads. I can't check my personal email or my work email and can't keep track of my work chats on Teams.powerboatApr 26, 2026Copper Contributor3.3KViews0likes5Comments
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