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Outlook: Teams Add-in Failing on Intialization
Hi all, Yesterday and today I have seen several people across at least two separate organizations have their Teams Add-In in Outlook crash and get disabled. Upon initial reviews from our team, we have found the following: Visual C++ runtime The .NET Runtime logs show an unhandled exception in: Microsoft.Teams.MeetingAddin.Scheduler.OneAuthUtils.Startup This occurs while the Microsoft Teams Meeting Add-in for Outlook is initializing. The crash happens right after the Teams add-in loads Curious is anyone else is seeing the same issue and if any fixes have been found.Solved426Views0likes2CommentsCalendar Invitations Not Arriving with Attachment Icons in Inbox
Multiple computers in a household using Windows 11, Outlook 2021 and Google Mail. Up until the last week or so, whenever I receive a calendar invitation generated through either Outlook or Google, it arrived in my Outlook 2021 inbox with an icon showing an attachment. This is helpful in distinguishing emails that are calendar invitations versus just a regular email message. All of a sudden it just stopped doing that. I've run several tests generating calendar invitations from both "idevices" as well as Outlook on multiple computers, it doesn't matter. Calendar invitations are now arriving in my Outlook inbox with no icon. I'd like to get that functionality back. Any ideas?Solved63Views0likes3CommentsProblems using Outlook, Gmail and Google Calendar
For a while now, when I have taken Teams meeting invites to my Microsoft Gmail account via Outlook, when I accept them it deletes the email and I lose the Teams link. I have now diagnosed that my Outlook is set up so that my largely defunct Hotmail account is the "primary" account, and all Outlook calendar events that are created get created on the Hotmail calendar. Apparently because I got the Hotmail from Microsoft. I never use my Hotmail account. How do I get this set up so that these invites will create a Calendar event to my Gmail account's calendar, and hopefully sync them with my Google Calendar on my phone, because that's generally where I take Teams meetings from? I apologize if this is the wrong forum.Solved78Views0likes1CommentGmail sync issues within Outlook Classic
Yesterday, my Gmail folders stopped or failed to sync within Outlook Classic. I went through a number of steps including removing the account, re-adding it but now the sub-folders have disappeared completely. Every time I launch Outlook Classic, there is a Send/Receive Error. I have for now started using the new version of Outlook of which all the Gmail folders are present. However, this new version never allowed (and still does not allow) you to add additional email accounts. It says you don’t have permission to, etc… As a result of errors and issues with both versions of Outlook, I am having to use Outlook Classic for work (M365) email accounts and the new Outlook for my Gmail account. This is absurd . I have seen that this appears to be a recent and known issue with Outlook Classic and looks to being investigated. But why and how did this even happen in the first place? Who at Microsoft has decided to implement a change or update which has impacted a large volume of customers all over the world!?!Solved396Views2likes8CommentsEmails to self considered JUNK, no way to fix unless... (partial solution enclosed)
Any email that I send to myself, from one of my outlook emails, gets classified as JUNK and put in the junk folder with the other 600 junk mails a day. I try to mark it as not junk in the app or in edge and it will NOT allow me to do that. It will not allow me to make a rule or fix it. What does work: Go into your android phone and use the outlook ap. Simply mark it as "Not Junk" and it will take. Android gets the job done. Microsoft will not. WHY would Microsoft classify email from my address as junk and not allow it to be fixed?Solved111Views0likes3CommentsOutlook - save as on attachments missing
Hello, the Microsoft documentation suggests that "Attachments are saved in your Documents folder by default. You can't change the default location but can specify a different location each time you save an attachment. Choose the drop-down arrow to the right of the attachment icon to open the attachment menu. Choose Save As to save to your computer or cloud storage location." This drop down option is not there. I am not sure how long this has been the case as I do not use this personally however a colleague obviously finds it very poor to work with attachments saving into a random onedrive folder where she has to move the content where she wants or downloading it and then moving it. I had read that the transition to outlook new removed it and then it had been added back sometime after, looking at posts people had made about the issue. It doesn't seem like this is an option for any file types for anyone in our organisation, any suggestions ? Thank you, Jamie.Solved142Views0likes1Commentsetting up gmail in classic outlook
I have purchased a new laptop and am having trouble setting up gmail in classic outlook. I am receiving a message "we weren't able to set up your Google account with IMAP. You may need to make changes to your Gmail settings" any advice?Solved372Views1like6CommentsOutlook and verizon email account
I've run into an issue this past week where I've tried changing my Verizon email account from IMAP to Pop3. I get errors like this; Task 'email address removed for privacy reasons - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information. The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands. Contact your POP3 or Internet service provider.' I've created a new profile, I've done SCANPST probably more than 5 times, regenerated my third party password on AOL and it consistently fails for the same error. I've run the same version of Outlook on a different machine with th same results. My pop settings are pop.verizon.net, port 995, ssl/tls. The progress window shows that it's downloading messages but it sits there for a couple of minutes and then pops the error up; AOL adimmently says that it's got to do with Outlook because it works fine on there webmail. I can't seem to find an email alternative that creates a pst database so that I could rule one or the other out. Getting extremely frustrated. I would get completely away from the Verizon email but I have had it for so long; it's established everywhere I've done business, contacts, credit cards, etc. Any help would be greatly appreciated. PS I've even tried just creating a whole new pst, no luck. TIASolved129Views0likes2CommentsConversation mode is missing
Recently, a number of users have no longer been able to set their Outlook Classic version 2511 (build 19426.20260) to conversation mode. We have already performed a repair on Office and a reset view. In the web and the new Outlook app, the conversations are still visibleSolved196Views0likes4CommentsWhy does MS Outlook not allow global blocks
Hi, Today i was blocking some spammers from my email and it occured to me that this could be so simple if MS Outlook would allow us to block global email address. For example why can't i block *@*.ru.ac.th Which just sent me a tone of junk, the senders get around this by just changing a small part of the email address but the main part the end is always the same, so why can't i block it? When i try, outlook tells me it is invalid. ThanksSolved94Views0likes4CommentsRecall email sent using the Sharepoint share feature
Accidentally shared a site via Sharepoint to a group. In Outlook on the web, in my Sent folder, the message appears as if I had sent it from Outlook. I used the 'Recall message' button on the ribbon and selected 'Only recall this message'. I don't knoew what is expected normal response after clicking OK in this window, but it simply closed the window and nothing else changed. It makes wonder if an email sent this way cannot be recalled?Solved170Views0likes1CommentSender logo in email
Some of the emails I received in new Outlook had a logo from the sender inserted above the message. To stop this behavior go to Settings > Message handling > Shopping and uncheck For shopping-related messages, show a sender logo and relevant links in the message header. Make sure to Save your changes.Solved201Views0likes2CommentsOutlook Scam EMail
Received an EMail from a known friend wanting to talk via EMail, so replied to EMail. Then rang them and they confirmed their contacts had been scammed. Subsequently realised I should have known as the To Address line was blank. Can the scammer now access my Contacts? No link or attachment was opened.Solved182Views0likes4CommentsFavorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?Solved958Views0likes10CommentsLost Outlook Contacts
Hi. I upgraded a friend from Office 2016 to Office 2024 and in the process lost her contacts. I have worked at finding them but no luck. Plan B is populate her contact list from her messages. Is it possible to either collect addresses from a set of emails and move those addresses to the contact list? Or even just go to each message individually and right-click on an address and send to contacts? (not an option now) Or can you suggest any other option? Thanks.Solved154Views0likes4CommentsIssue with emails being delayed when sent
Good Morning, I am working with a user who is sending emails, but they are being delivered a week or in one case two weeks later. She is not using Delayed Send\Delivery, that was the first thing I asked, or at least she said she didn't. This is not all the time and we were not able to replicate while I was on a call with her. What she is doing... Open a document in MS Word to fill out a report and Save it. Share the document, attach a copy instead and choose PDF. This opens, the email window, add the recipients and hits send Let's say for example she does this a 2pm on 12/4 Her sent items in Webmail show it was sent from her mailbox at this time. Recipients might receive it a week later on 12/11 at 11am Message traces in Exchange Online console show the delivered on this date, and her sent items in the Outlook Classic version on the desktop show the 12/11 date as well. My question would be, besides Delayed send, any thoughts as to what might cause emails to sit undelivered and then just be released a week later? I even checked our backup software and looked at the backup for her mailbox during the timeframe of it being sent vs. delivered to see if there was something in her Drafts or Outbox, but I did not see anything there. She says she did not do delayed send and I can't prove she didn't. In the interim, I did suggest she put a delivery receipt on these emails since they are time sensitive and need to be delivered weekly, so if she does send it and does not get the Delivered receipt, we can take a look right away. Thoughts or suggestions... Thank YouSolved515Views0likes3CommentsDeleting Outlook app from 365 Business
I have a Microsoft 365 Business Basic account and want to remove the Outlook app. My business email account is managed by my web host. I'm thinking it's ok to remove the app from 365 but just checking if it will cause any issues. As mentioned it is connected to my web hosting account. ThanksSolved108Views0likes1CommentOutlook for mac no longer respects reading pane choice
I normally view my emails on Outlook for Mac with the Reading Pane set to "right". Got an update of Outlook this morning and now Outlook changes the Reading Pane setting back to "Bottom" whenever I quit and restart Outlook. I am on Version 16.102.2 (25102623) Please advise how I can get Reading Pane setting back to a default of "Right". Many thanks.Solved2.7KViews11likes23Comments
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