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kpcostello's avatar
kpcostello
Copper Contributor
Mar 26, 2026
Solved

Outlook: Teams Add-in Failing on Intialization

Hi all,

Yesterday and today I have seen several people across at least two separate organizations have their Teams Add-In in Outlook crash and get disabled. Upon initial reviews from our team, we have found the following:

Visual C++ runtime

  • The .NET Runtime logs show an unhandled exception in: Microsoft.Teams.MeetingAddin.Scheduler.OneAuthUtils.Startup
  • This occurs while the Microsoft Teams Meeting Add-in for Outlook is initializing.
  • The crash happens right after the Teams add-in loads

Curious is anyone else is seeing the same issue and if any fixes have been found.

  • There is a Microsoft Support article on this.

    Can't post the actual URL because this forum thinks support.microsoft.com is verboten. So instead you'll have to do a Search for

    Classic Outlook crashes and opens in Safe Mode starting March 12 2026

     

2 Replies

  • There is a Microsoft Support article on this.

    Can't post the actual URL because this forum thinks support.microsoft.com is verboten. So instead you'll have to do a Search for

    Classic Outlook crashes and opens in Safe Mode starting March 12 2026