Recent Discussions
ad-hoc call transcripts via graph api endpoint
I have an app with the below permissions. I can successfully get list of transcripts and transcript content for online meetings. But when I try to get list for ad-hoc calls, I get the 400 Bad Request error. Any suggestions on how to get ad hoc call transcripts? Permissions Error:
Planner task comments no longer send email notifications – critical regression
This change removed a previously existing core functionality without providing an adequate replacement. With the new Planner experience, task comments no longer trigger automatic email notifications to assigned users. This breaks a critical communication mechanism that many teams relied on for reliable task coordination. As a result, assigned users are no longer consistently informed about updates, introducing a high risk of missed information and operational issues in day-to-day work. There is currently no supported or enforceable alternative to ensure users are notified. Previous behavior: Task comments triggered automatic email notifications Assigned users were reliably informed Communication was traceable and consistent Current behavior: No automatic email notifications No configuration to restore this @mentions required (manual, error-prone, not enforceable) Microsoft Support has confirmed that this is by design and cannot be reverted. From an enterprise perspective, this is not just a design change, but a regression of critical functionality without an equivalent replacement. Request: Please restore automatic email notifications for task discussions or provide a reliable, enforceable alternative for notifying assigned users. Question to the community: How are you handling this change in real-world scenarios? Switching tools? Enforcing @mentions? Moving communication out of Planner? Would appreciate hearing how others are dealing with this.Inaccessible colour contrast for high text in Microsoft Teams in Dark mode on desktop
Issue: All highlighted text in Teams has poor colour contrast when in Dark mode on desktop. While some may be readable, none of the highlight colour options meet WCAG colour contrast minimums. How to reproduce Go to MS teams app on Win 11 and set appearance to dark mode. Create any default coloured text (this is white in dark mode) and apply any text highlight colour The result is inaccessible: it does not meet WCAG colour contrast thresholds and is very hard to read. Notes on behaviour On mobile (android MS Teams app) - the text colour changes to black which does meet the colour contrast minimum. This behaviour (illegible white text) on light backgrounds is also found on high contrast mode. This is different behaviour from MS word, which meets colour contrast minimum in a different way. Here highlight colours in dark mode are adjusted (e.g. the background highlight ffff00 --> is shifted to 393900 when dark mode is selected), and the text colour remains unchanged so there is enough contrast between the highlight and the white text colour. What happens next This needs a fix in make this accessible to users in dark mode so content can be read if another user has highlighted text. I'm not sure if this is the right place to post this but I was unable to register my MS account on the https://learn.microsoft.com/en-gb/answers/
Teams & channels names are blank
So fun UI issue on Desktop application (26072.519.4556.7438).. Teams and channels are blank and not clickable.. I've reset & repaired app, cleared the cache and reinstalled (temp fixed but same issue came back) Web version works good, but user wants a fix not a "workaround" Any ideas?attach file option not visible with bot joined call
I have created bot using azure and recall.ai When bot joins adhoc or schedule team meetings, it is appearing as an external user. While we have created bot email as well in azure AD. And I think due to this we are not able to see attach file option in teams chat when bot gets invited into the adhoc or schedule meeting
Can no longer "log out" (signing out is not logging out)
Hello, Up until recently, when right clicking the Teams icon on the task bar, there was an option to Log Out of teams, which had the effect of logging out (re-opening the program would instantly lead to LOGGING IN). On the most recently release, this is gone. There is now only an option to SIGN OUT, which is done through a menu in the program itself, and has further consequences (namely a full Sign in (with username/password etc) is required, themes disappear etc). How to log out of current session, but not SIGN OUT?
Struggling to keep 1:1 meeting notes organized across weeks in Teams
I have 8 direct reports and we do weekly 1:1s. Right now I'm keeping notes in OneNote but theres no easy way to carry over action items from last week or see what we talked about 3 months ago without scrolling forever. Teams meeting notes are even worse because each meeting creates a separate note. Someone in my company suggested using a Loop page but that still doesnt solve the continuity problem. How are other managers keeping a running history of 1:1 conversations thats actually searchable and organized?
External sharing recommendations?
Our Teams environment is fairly restrictive when it comes to external sharing. We do not permit OneDrive external sharing, and Teams sharing is disabled except for guest accounts that IT creates. That has become a bit of a pain when we need to provide access to external entities that might need just a one-time access for files. Creating a guest account for a one-time/short-term use takes time and seems administratively cumbersome. Anyone have any suggestions for these sort of needs?
Unily app within Teams
we are in the process of migrating from our current intranet vendor to Unily, and we had full Teams integration as a requirement during the RFP process. we were told it existed. fast forward to last week when we asked about it and we were told there is no Unily app for Teams. i could've sworn this existed, and when i google it, the AI results (i know, not the most reliable source) says there is a unily app for Teams. i know you can send notifications from the Unily broadcast center to Teams channels, but we want the actual 'intranet' app like the sharepoint app where it appears in the left navigation pane and essentially is an iframe of SP inside of Teams. i know other intranet vendors have this capability (staffbase, firstup, maybe simpplr), but for Unily to be a big partner of microsoft's and not have a Teams app seems crazy. does anyone know if it used to exist but doesn't anymore? thanks in advance!Teams webinar poll participant numbers
I'm trying to work out whether a Teams webinar using a premium account will allow more than 300 people to take part in a poll. At a recent webinar with over 500 attendees the polls crashed because too many people were trying to vote. According to some info I'm finding online, a webinar set up with a premium account will enable 1000 people to take part in the poll. However, other places seem to suggest that still capped at 300. Anyone know for sure? ThanksCopilot Studio Agent in Teams shows usage limit error
I have developed an AI Agent using Copilot Studio, which works as expected within the Copilot Studio environment. The agent can: Provide step-by-step guidance from SOP documents Create tickets using Power Automate Handle user queries effectively All functionalities work correctly when tested directly in Copilot Studio. However, after publishing the agent and adding it to a Microsoft Teams channel, I encounter this issue: The agent was successfully added to the Teams channel End users receive the error: “This agent is currently unavailable. It has reached its usage limit. Please try again later.” The issue does not occur for the Copilot Studio admin/owner — only for standard users Has anyone faced this issue, and what steps can resolve it?
My Point of View on Microsoft 365 E7
1) Introduction: Microsoft 365 E7 is built for organisations ready to move beyond traditional productivity suites and embrace an AI‑driven operating model. It unifies advanced collaboration tools, enterprise‑grade security, identity management, and AI innovation into a single platform. Its purpose is to transform human intent into automated AI action while ensuring strong governance and control. At the heart of E7 is Microsoft Agent 365, a management layer that enables organisations to deploy, scale, and govern AI agents across the digital workplace. 2) Core components E7 combines existing Microsoft technologies with new AI capabilities: Microsoft 365 E5 Teams for collaboration Outlook and Exchange for communication SharePoint and OneDrive for document management Advanced compliance and security features Enterprise analytics and data protection Microsoft 365 Copilot AI assistant integrated across apps Helps draft content and emails Analyses data in Excel Summarises meetings and documents Automates routine tasks Microsoft Entra Suite Identity and access management Secures identities and applications Manages user access across systems Protects against identity‑based threats Supports secure remote and hybrid work Microsoft Agent 365 Platform for managing AI agents Provides governance and control for automation Enables safe and scalable AI deployment 3) Why Microsoft 365 E7 Matters? E7 signals a shift from traditional digital workflows to environments where AI agents actively assist and automate work. With E7, organisations can: Scale AI capabilities across departments Maintain compliance and governance Safeguard sensitive data and identities Empower employees with intelligent, productivity‑enhancing tools For businesses pursuing an AI‑first strategy, Microsoft 365 E7 offers a unified foundation for innovation, efficiency, and growth. Strategic Perspective : E7 represents a significant evolution in enterprise communications. Traditionally, unified communications focused on integrating voice, video, messaging, and collaboration into a seamless experience. With E7, Microsoft is extending that vision into AI‑driven orchestration, where communication isn’t just about connecting people, it’s about enabling agents and automation to act on intent. Key Strengths Deep Integration: By combining Microsoft 365 E5, Copilot, Entra, and Agent 365, E7 creates a single ecosystem where collaboration, identity, and automation are tightly bound. AI‑First Workflows: Copilot and Agent 365 shift communications from reactive (chat, email, meetings) to proactive, where AI agents can summarise, draft, and even execute tasks. Governance & Security: Entra ensures that identity and access remain central, which is critical as AI agents begin to act on behalf of users. Scalability: Agent 365 provides the control layer to scale AI safely across departments, avoiding the chaos of fragmented automation tools. 4) Why It Matters for Unified Communications? E7 is not just another productivity suite it’s the next operating model for enterprise collaboration. In UC terms, it means: Meetings and messaging become AI‑augmented experiences. Communication channels are context‑aware, with agents that can act during or after interactions. Governance ensures that automation doesn’t compromise compliance or trust. 5) My Take Microsoft 365 E7 is essentially Unified Communications 2.0 moving from connecting people to connecting people + AI agents in a governed, secure environment. For organisations, this means less friction in workflows, faster decision‑making, and a foundation for scaling AI across the enterprise. It’s a bold step: UC is no longer just about “how we talk and collaborate,” but about how intent flows seamlessly into action. 6) Unified Communications (UC) use cases where Microsoft 365 E7 could have the biggest impact a) Meetings & Collaboration AI‑Summarised Meetings: Copilot automatically generates minutes, action items, and follow‑ups from Teams meetings. Real‑Time Agent Assistance: Agent 365 can deploy meeting assistants that track decisions, schedule tasks, and notify stakeholders instantly. Cross‑Language Communication: AI agents provide live translation and context‑aware summaries, making global collaboration seamless. b) Contact Centers & Customer Engagement AI‑Driven Call Routing: Agent 365 can intelligently assign customer calls to the right agent or bot, reducing wait times. Automated Responses: Copilot drafts responses to customer queries based on knowledge bases, improving speed and consistency. Compliance Monitoring: Entra ensures identity verification and secure access for agents handling sensitive customer data. c) Frontline & Field Communications Task Automation: AI agents can log field reports, update inventory, or trigger workflows directly from mobile Teams chats. Secure Access Anywhere: Entra provides identity‑based security for frontline workers accessing apps remotely. Voice‑to‑Action: Workers can issue voice commands that AI agents convert into automated actions (e.g., “log equipment issue”). d) Executive & Leadership Communication AI‑Curated Briefings: Copilot summarises enterprise communications, surfacing key insights for leadership. Governed AI Agents: Agent 365 ensures executives can safely delegate routine communication tasks to AI without losing oversight. Data‑Driven Decision Support: Integration with analytics tools provides leaders with real‑time dashboards and AI‑generated recommendations. 7) Key Differences when comparing with E5+ Copilot Comparison table Feature / Factor Microsoft 365 E5 + Copilot Microsoft 365 E7 Core Productivity Includes Teams, Outlook, SharePoint, OneDrive, compliance, analytics Same foundation (E5 included) AI Capabilities Copilot integrated into apps (Word, Excel, Teams, Outlook) Copilot + Copilot Studio + Work IQ + AI agent orchestration Identity & Access Basic Entra features (with E5 security/compliance) Full Microsoft Entra Suite for advanced identity governance AI Agent Management Not included Microsoft Agent 365 — deploy, manage, and govern AI agents Governance & Compliance Strong compliance/security tools Enhanced governance for AI workflows and agent actions Target Audience Organisations experimenting with AI productivity Organisations scaling AI enterprise‑wide with governance Cost (per user/month) E5: ~$57–$65 + Copilot add‑on: ~$30 → ~$87–$95 $99 flat pricing (Frontier Suite) Positioning Secure productivity + AI assistant AI‑driven operating model with enterprise governance Key differences: Governance Layer: E7 introduces Agent 365, which ensures AI agents can be deployed safely across departments something E5 + Copilot lacks. Identity Integration: E7 bundles the Entra Suite, giving advanced identity and access management beyond E5’s baseline. Unified Pricing: Instead of stacking E5 and Copilot costs, E7 offers a single license at $99/user/month. Strategic Role: E5 + Copilot is about productivity enhancement; E7 is about enterprise AI transformation. Risks & Trade‑offs Cost Premium: E7 is ~10–15% more expensive than E5 + Copilot combined. Adoption Readiness: E7 makes sense only if an organisation is ready to scale AI broadly; otherwise, E5 + Copilot may suffice. Complexity: Governance and agent management add layers of responsibility requiring IT maturity. Conclusion: If your organisation is still testing AI productivity gains, E5 + Copilot is cost‑effective. But if you’re ready to scale AI across the enterprise with governance, compliance, and identity controls, E7 is the better long‑term foundation.Feature Suggestion: hover over description for teams within MS Teams
My organization has been using teams for about six years now. Slowly, my left column in teams has filled up with many teams. Sometimes I'm added to a team and I don't even know what it is! Sometimes I joined the team three years ago and forget what they do. The name of the team may not be very descriptive, or is an acronym I've forgotten / never learned, and this leads me to browsing posts to get an idea of the main function of the team. I predict that this issue will only grow as time goes on. In the early days of teams, this was not as much of an issue. I'm suggesting a feature with this intent: allow users either with a mouseover on the team name, or with clicking on the three dots next to a team name (ideally both), to see a brief 200 character or less synopsis / description of the team. In this way, we'll quickly relay the intent of the team to any / all users. Currently, hovering your mouse over the team name produces the team name again and "Public" or "Private" as far as I can tell. Currently it is clean and light, but I propose adding an optional description below the "Public" / "Private" part. Thoughts? NOTE: I would have submitted this in other more appropriate forums like feedbackportal.microsoft.com but i don't have access.Teams Meetings to Block Third-Party Recording Bots
Teams will soon block third-party recording bots from being able to create transcripts and generate AI-based summaries for Teams meetings. The problem is that these bots must export information for processing outside of a tenant, which creates all sorts of compliance issues. The new feature is part of base Teams and will be enabled in all tenants. You can disable the block and allow bots if you want. https://office365itpros.com/2026/03/16/third-party-recording-bots/
Teams status ignores duration and resets status
I set myself to "Appear offline" with duration through "This week". But every time I step away from my computer and come back, my status resets to Available. Scheduled meetings on my calendar also reset my status (from 'Offline' to 'Busy'.) I deleted the Team app entirely and only use it on web now: That's slightly better, but I still show as "Available" first thing every morning. Is there a workaround for this? Is Microsoft aware of bug? I've seen this behavior reported before (last year) but it's only started happening for me as of the most recent update. I didn't see anything about it in the release notes and the documentation doesn't account for this behavior, so I have to assume it's not an intentional change.
The webinar description has disappeared from the registration page.
Today I discovered that the seminar description has disappeared from the registration page for our seminar. The description itself is in the original form in Teams desktop, but it is missing from the registration page. The same thing happens on registration pages for events from other organizations. I'm attaching screenshots. For example https://events.teams.microsoft.com/event/001cac17-2954-48d0-9857-b3b1bc52a970@d52e4e8e-7dc3-45d9-a6c2-d0bc694268be. Please help us with a solution, we need to have a description of the event on the registration website.Teams Suppresses Sentiments in Meeting Chats
In December 2024, Microsoft introduced a control to block responses to sentiment-related prompts in Teams meeting chat. Now that block extends to every Teams user following a consolidation of the Teams meeting implementation of chat with Microsoft 365 Copilot. Basically, the block stops Copilot responding to prompts that look for opinions about emotions, judgement, or evaluations of other meeting participants. It’s a good thing. https://office365itpros.com/2026/03/13/sentiment-related-prompts/Delayed emails when registering for a Webinar
We are seeing delays with receiving the emails with the meeting link after registering for a Webinar. It is taking around 7 minutes for the email to appear. This is the case with various email domains. Also, Gmail users are consistently receiving the email in their spam folder.
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