The Channel Agent Brings AI Interactions to Teams Channels

Chat and meetings have their agents, and now the Teams channel agent is available to help members understand what happens inside channels. Like any AI agent given limited sets of data to reason over, the channel agent does a good job of finding nuggets hidden in conversations. The issue is that the channel agent doesn’t currently work for channels that have external members, like guest accounts. That’s a big downside.

https://office365itpros.com/2026/01/12/teams-channel-agent/