Recent Discussions
Channel Meeting Chat can only be viewed from the channel
Why can't chats from a meeting channel appear in the chat section of Teams? Our project team have decided against holding meetings in channels due to this reason because it's a hassle to navigate back to the Team. I have the view set up correctly an you cannot see the chat where we would do all other regular meeting chats. Apparently this is by design? Why...?Microsoft Teams Call Recording: Why Native Isn’t Enough & How Imagicle Solves It
🚀 New Video: Microsoft Teams Call Recording – Compliance, Security & AI Explained If your organization relies on Microsoft Teams for internal and external communications, call recording is no longer optional — especially in regulated industries like finance, healthcare, insurance, and government. In my latest video, I break down: 🔹 Why native Teams call recording isn’t enough for compliance 🔹 The key regulatory requirements (GDPR, HIPAA, MiFID II, PCI‑DSS) 🔹 How modern solutions fill the gap with advanced security, governance & automation 🔹 How AI-driven analytics can transform call data into actionable insights 🔹 A deep dive into Imagicle’s compliance recording solution and what makes it stand out As Teams adoption continues to grow, organizations must ensure their communication channels remain secure, compliant, and future-proof. This is where powerful third‑party tools step in — offering encryption, role-based access, policy-based recording, advanced search, sentiment analysis, and more. 🎯 Whether you're an IT leader, compliance officer, or UC specialist, this is information you’ll want to stay ahead of. 👉 Watch the full video here: https://youtu.be/GTxAIS8f45U 💬 Let me know your thoughts or experiences with Teams call recording in the comments! #MicrosoftTeams #Compliance #CallRecording #Security #AI #Imagicle #UnifiedCommunications #DigitalTransformation #TeamsVoice #CollaborationTools
How do you track 1-on-1 meeting notes anywhere in Microsoft Teams?
Hey everyone! How are you all keeping track of your meeting notes? Are you using the built in meeting features? Are you using a seperate app? I've noticed most of our employees are just using their Teams chats as a notepad and it doesn't seem very efficient...The Channel Agent Brings AI Interactions to Teams Channels
Chat and meetings have their agents, and now the Teams channel agent is available to help members understand what happens inside channels. Like any AI agent given limited sets of data to reason over, the channel agent does a good job of finding nuggets hidden in conversations. The issue is that the channel agent doesn’t currently work for channels that have external members, like guest accounts. That’s a big downside. https://office365itpros.com/2026/01/12/teams-channel-agent/
Removing Teams from a Specific User Profile via Script in Intune
Hi, Working on a process with using PowerShell to remove Microsoft Teams from a specific user that is not the primary user of that computer on multiple Windows 11 devices using Microsoft Intune. However, I need a script to make this happen. Can I get some help from the community on this? Has anyone else seen this before? Thanks, ZC46
Team and Channels continually disappearing from Teams App
Can anyone advise what else we can try to ensure the list of Teams/Channels a user is part of appears in their Teams app list please? A user is having a recurring problem where Teams are missing from their list. They are still Members/Owners of those Teams. We have continually reset the app, cleared the cache, checked the app version, uninstalled and reinstalled the app and the issue resolves for a short period of time and then it comes back again. What are we missing? What can we do to permanently resolve this? Is this a Teams app issue or is it linked to the computer?Teams Delivers a Slack Migration Tool
Microsoft announced the availability of a Slack to Teams migration tool in the Microsoft 365 admin center. The new tool exists to assist the 79 million monthly active users of Slack who might want to move to Teams and don’t know how to get there. ISVs have been helping people move off Slack to Teams for years, so other migration options exist. https://office365itpros.com/2026/01/07/slack-to-teams-migration/
Bidirectional calendar sync with Google - Unexpected Error signing into Workspace as SuperAdmin
We are using the Teams Calendar Synchronization with Google Workspace, and have had it setup since the summer, June 2025. (see this link for details of functionality https://learn.microsoft.com/en-us/microsoftteams/setup-calendar-syncing-with-google-workspace#set-up-calendar-synchronization) . We have been planning to role this out to users slowly with our initial beta test group was syncronized this past fall and expanded to new users on December 4th 2025. All beta users synchronizations appear to still be working to an extent, with functionality seems being very sporadic. Sometimes an event that is created in Google will sync to Teams in a few mintues, other times it can be several hours. In addition sometimes it will not sync any new events or updates to the Google Calendar, and the only way to get a full sync is if an event is created on the Teams Calendar. So there has been some weird and inconsistent results for us when testing. On December 4th I expanded our beta test group by successfully synchronizing an additional 22 user accounts. But since mid December(12/15 until now) when I attempt to add more beta users I cannot get logged into my Google Workspace within the Admin App on the Teams Client. When signing into the Calendar Sync feature using my Google SA account it fails to make the connection to Google Workspace. Authentication to google is successful when prompted in the browser and I allow the M365 Mail Migration app successfully. But once it kicks back to the teams client it spins for a minute or two and then fails with "Unexpected Error: Please sign into your Google Workspace admin account" error being displayed. If I try to sign in again, I get the same result over and over. Keep in mind this was not the case previously, as I was able to sync additional beta users on 12/4. When viewing the article above, it states "New customer onboarding for calendar syncing between Google Workspace and Microsoft Teams is currently paused. Existing customers with sync set up can continue using the feature without interruption." I would think that since we have had this setup since June 2025, and our inital beta test group are still working to an extent, that this suspension of onboarding clients would not affect us. I wonder if the fact that I have had to Allow the M365 Mail Migration app every time I have ever setup a user to syncronized, makes me wonder if this is impacting us. The functionality is so sporadic and now that I cannot even get logged in successfully, I am not holding my breath that this will ever work. Our organization has been looking forward to using this functionality since information was published on the Roadmap almost two years ago, and I don't want to go to executive management and tell them we have to scrap the idea. That will just make my users hate Teams even more, and all the effort put in to configure our environment will be moot as users will shy away from using the tools we are trying to provide, and just use something else. Has anyone else experienced this issue?Printing Photos
Cannot print a photo. Printer(s) work fine for documents, but just stalls on the photo preview page - says it connecting to a printer, green line just continuously scrolls, never connects to any of three different printers. One printer "your printer has experienced an unspecified configuration error 0x80010105". Tried standard stuff: unplug printers, checked Windows 11 updates, Printer Troubleshooter, restart computer, checked print spooler . . . and a Quick Assist microsoft tech uninstalled/reinstalled printers with updated drivers. BTW. didn't have this problem prior to update from Windows 10 to Windows 11. Any ideas as to the problem and importantly a solution??Teams Admin Center Simplifies External Collaboration
Microsoft is rolling out a UX update for the Teams admin center to make it easier to manage external collaboration settings. The new UX doesn’t introduce any new features. Instead, its goal is to hide some of the policies and settings complexity that sometimes afflicts the Teams application. It’s a good change, even if it probably won’t make much difference. https://office365itpros.com/2026/01/02/external-collaboration-tac/
Teams drag-and-drop upload fails only from macOS screenshot thumbnail / markup window
I’m encountering a reproducible issue with Microsoft Teams file uploads that appears to be specific to the drag-and-drop source on macOS. Steps to reproduce On macOS, take a screenshot using: Cmd + Shift + 4 or Cmd + Shift + 5 When the floating screenshot thumbnail / markup window appears (bottom-right of screen), do not save the file manually Drag the screenshot directly from the floating thumbnail or markup window Drop it into the Teams message compose box in: a 1:1 chat, or a group chat Result Upload gets stuck on Uploading Environment macOS Teams Web (Chrome) Teams macOS desktop appRingtones keeps playing after answer
With the roll out of the Windows Teams app 25332.1210.4188.1171 an old bug resurfaced. If the user answers an incoming call too quickly the ringtones won't stop playing. To make the ringtones stop the user must exit Teams and restart the application. I think this is the third time with different versions we have seen this bug. When using 3rd party tools that automatically answers the call for the user this happens basically with every call. Please roll out a fixed version asap. Please add a test case so that this won't happen again. Teams shows incoming call toast and the call is answered very quickly. Teams starts playing the ringtone Teams is waiting for the call to get answered The call has already been answered so there won't be an answered event that stops the ringtones from playing. The user keeps hearing the ringtones while trying to have a conversation The user must restart Teams to make the ringtones stop. Repeat
Teams App Error After 60 Seconds: "There was a problem reaching this app"
Problem My Teams tab app loads and works perfectly fine, but after exactly ~60 seconds, it shows this error screen: "There was a problem reaching this app" with a Retry button (Screenshot attached) Setup Teams Personal & Meeting tabs Node.js backend on Azure Azure AD authentication Multi-tenant app What I've Checked ✅ No errors in browser console ✅ No errors in server logs ✅ All API calls complete successfully ✅ Teams SDK initializes without errors ✅ Authentication tokens are valid ✅ App works fine locally - only happens in production The Strange Part The app functions normally during those 60 seconds. Everything loads, authentication works, API calls succeed. Then suddenly this error appears. The 60-second timing seems too consistent to be coincidental - suggests some kind of timeout. Question Has anyone seen this before? Is there a Teams SDK timeout or callback I'm missing? Should I be calling some kind of notifySuccess() or similar after initialization? Any suggestions on what could cause a delayed error like this would be appreciated!
Communications Credits for GCC
Microsoft has stated that after November 1, 2025, Teams resource accounts (Auto Attendants/Call Queues) making outbound PSTN calls will require Pay-As-You-Go (PAYG) licensing or Communication Credits instead of Calling Plans. For GCC tenants, where exactly are Communication Credits configured and assigned? In commercial tenants this is typically done through the Microsoft 365 admin center under Billing > Communication credits, but I’m not seeing equivalent options in GCC. Has anyone successfully set this up in GCC, or is PAYG handled differently for government tenants?Teams auto attendant holiday call flow problems
I have a holiday schedule applied to an auto attendant. That schedule contains all of our annual holidays. In the auto attendant holiday call flow routing options, I have it play an audio file and I specify menu options to redirect to voicemail or to search by name. What I want to do is just change the audio file that's played for the greeting to be appropriate for the holiday (we'll be closed for Christmas, New Year, etc.). But when I delete the current audio file and upload a new one, the Save option is greyed out. I thought perhaps it was just auto-saved, so go out to the list of auto attendants, then back into that attendant and check to see what audio file is listed. It's the one I just uploaded. Ok, cool. I refresh the browser tab and check again. Now it's the previous greeting. The only way I have found to save that new audio file, is to make some other change to the call flow (change Directory search option) which makes the Save button available. I save it and it takes me out of the holiday call flow setting, so I go back in (my new greeting is now saved) and change the Directory search option back to what it was previously and save again. There's got to be an easier way, right?Graph API: summary field ignored for Adaptive Card message notifications/preview
Hello, Problem Summary When sending Adaptive Cards via Microsoft Graph API to Teams chats, the `summary` field in the message payload is completely ignored. This results in unhelpful generic notifications like "Card" or "Sent an attachment" instead of meaningful preview text. Environment - **API**: Microsoft Graph API v1.0 - **Endpoint**: `POST /chats/{chat-id}/messages` - **Platform**: Microsoft Teams (Desktop, Web, Mobile) - **Adaptive Card Version**: 1.5 Expected Behavior According to the https://learn.microsoft.com/en-us/graph/api/resources/chatmessage?view=graph-rest-1.0, the `summary` property should be used for: > "Summary text of the message that could be used for push notifications and summary views or fall back views" When sending a message with `summary: "🚨 Big Alert: This is a real issue"`, I expect: - ✅ Teams notification toast displays: "🚨 Big Alert: This is a real issue" - ✅ Chat list preview shows: "🚨 Big Alert: This is a real issue" - ✅ Activity feed shows: "🚨 Big Alert: This is a real issue" Actual Behavior The `summary` field has **no effect** on notifications or previews: - ❌ Notification shows generic text: "Card" or "Sent an attachment" - ❌ Chat list preview shows generic text or first TextBlock from card - ❌ Activity feed shows generic text - ❌ The `summary` field appears to be completely ignored Minimal Reproduction Request Payload ```json POST https://graph.microsoft.com/v1.0/chats/{chat-id}/messages Content-Type: application/json Authorization: Bearer {token} { "body": { "contentType": "html", "content": "<attachment id=\"card001\"></attachment>" }, "attachments": [ { "id": "card001", "contentType": "application/vnd.microsoft.card.adaptive", "content": { "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.5", "body": [ { "type": "TextBlock", "text": "Critical Alert", "weight": "bolder", "size": "large", "color": "attention" }, { "type": "TextBlock", "text": "Database connection has failed. Please investigate immediately.", "wrap": true } ], "actions": [ { "type": "Action.OpenUrl", "title": "View Details", "url": "https://example.com/alerts/12345" } ] } } ], "summary": "🚨 Big Alert: This is a real issue" } ``` Steps to Reproduce Create a test chat in Microsoft Teams Obtain OAuth2 token with `Chat.ReadWrite` scope Send the above payload via Graph API Observe notification/preview in Teams client **Result**: The `summary` field is ignored, notification shows generic text. Business Impact This limitation severely impacts user experience for: - **Alert/incident notifications** - Users can't identify urgency without opening the chat - **High-volume scenarios** - Users can't triage messages efficiently - **Time-sensitive operations** - Critical alerts look identical to routine messages Our team manages 200+ incident notifications daily via Adaptive Cards. Without meaningful previews, users must open every notification to assess priority, defeating the purpose of notifications. Workarounds Attempted ❌ **Setting `summary` at message level** - Ignored when attachments present ❌ **Adding preview text in `body.content`** - Overwritten by attachment ❌ **Using different `contentType` values** - No improvement ❌ **Including fallback text in Adaptive Card** - Not displayed in preview ✅ **Only working solution**: Send plain text message first, then card separately (terrible UX) Questions **Is this a bug or by design?** If by design, why does the documentation describe `summary` as useful for notifications? **Is there an alternative mechanism** to control preview text for Adaptive Card messages? **Is this being tracked internally?** This seems like a fundamental limitation for bot developers. Full Reproduction Package I've created a complete reproduction package with test scripts and detailed documentation: - Test payload JSON - Bash/PowerShell test scripts - Step-by-step reproduction guide Can share via GitHub gist if helpful for the team to investigate. Request Please either: **Fix the implementation** to honor the `summary` field for Adaptive Card messages, OR **Provide an alternative mechanism** to control notification/preview text, OR **Update the documentation** to clarify that `summary` is not supported for Adaptive Cards This is blocking our production alert system deployment. Any guidance would be greatly appreciated! ---
Teams recording unavailable when Copilot is disabled tenant‑wide
When Copilot is disabled tenant‑wide, the ability to record meetings in Teams disappears. This is a bug: recording and Copilot should be technically independent features. The issue is reproducible and has major compliance impact. Previous support cases were closed without resolution, and new incidents receive no response. We urgently request Microsoft to acknowledge this as a bug, provide a temporary workaround, and communicate a permanent fix.
Line Keys on Hardphones
how do you all manage the line Keys on Hardphones (Yealink M56 E2 with Key Module)? We have some trouble with users swithcing phones as all manually configured keys gets lost after sign out. I know that i can configure the shortcut in the teams client to get the colleagues on the keys but most of the users want to have the "consult and transfer" option on there keys. Anynone know if there is a way to configure the keys in the user profile ?Teams Private Channels Just Got Powerful: 1,000 Channels, 5,000 Members & Compliance Simplified
Microsoft Teams Private Channels just got a major upgrade — bigger limits, meeting scheduling, and a simpler compliance model aligned to Microsoft 365 group mailboxes. 🚀 Here’s the key takeaways for IT leaders and Teams admins: Scale up: up to 1,000 private channels per team and 5,000 members per private channel. Meetings supported in private channels. Compliance simplified: private channel messages now live in the team’s M365 group mailbox, aligning DLP, Retention, eDiscovery, and Legal Hold across channel types. Migration timeline: worldwide rollout started in Oct–Dec 2025, with a PowerShell cmdlet to track status: Get-TenantPrivateChannelMigrationStatus. Admin checklist Add your Teams’ M365 group mailbox to Purview DLP/eDiscovery/Retention scopes. Verify Teams channel messages retention applies across standard/shared/private. During migration, ensure searches/holds include both group and user mailboxes. Monitor progress with the cmdlet above. #MicrosoftTeams #PrivateChannels #Microsoft365 #Compliance #Purview #DLP #eDiscovery #TeamsAdmin #Collaboration
Inbound calls to teams number show my company name and not the callers ID
Teams Voice, number type Operator Connect. Issue is when an external call is received the caller ID shows my company name and not the actual callers ID. The only policy enabled is a global default policy with the following settings Block incoming Caller ID - OFF Override the caller ID policy - ON User claims inbound caller ID used to work until an issue recent where the number was unassigned from the user and then re-assigned back to him.
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