Recent Discussions
No desktop app, no app button on Teams
I'm on an MS365 personal account. I tried to add the "apps" to Teams. I've tried changing permissions, running it as administrator, and changing the settings. So, I find out "If the Apps button is missing, it may be due to policy settings or the user's account type. For instance, the button is not available for personal Microsoft Teams accounts. Users can try using the web version of Teams or check for updates to the desktop app." I tried the web version and it's not there either. No apps button. So, I uninstalled and reinstalled the Teams desktop app. Now, I'm prompted the Store couldn't open the app and directed me to go to the Start menu. I did. Teams does not show up. I can't use the desktop version at all. Why can't I reinstall Teams? How do I fix this? And why is MS not allowing the "Apps" function on personal accounts? Is there a workaround?
Chat History Not Visible for New Participant
I conducted a test where a new participant was added to an ongoing chat. The participant is successfully added to the chat but cannot see the chat history. However, the participant remains in the chat after the conversation ends. Is there a central-level setting that prevents the chat from including historical messages and always creates a new chat for added participants?
Issue AADSTS50020 when using external tenant account to sign in into Microsoft Teams Bot app
Let's say that I am creating 2 Microsoft Teams Bot apps (A) and (B) with 2 app registration (A-reg) and (B-reg) in my tenant (F). Each app use Microsoft Graph API with Chat.ReadWrite, Chat.Create and Files.Read, and configured to multi-tenant type to allow users from other tenants to sign in and use the app. In this case, let's say users in tenant (C) needs to access the app hosted in my tenant (F) The problem here is the app (A) work perfectly but the app (B) fails to allow users from external tenants to sign in and use Microsoft Graph API. Both app work well with user in the same tenant. And I don't know which configuration is different between the 2 app. Below is what I've tried until now: + Create an Azure registration with multi-tenant type, setup Redirect URI, Application ID URI, add client ID of 'Microsoft Teams' and 'Microsoft Teams Web Client' to the authorized client applications, add Scopes for Application ID URI + Create Azure Web app to run the bot code and Azure Bot that accept the messaging endpoint, add OAuth connection (AAD v2) using the app registration before, add channel Microsoft Teams to the bot + Create the manifest.zip and request the admin tenant (C) to add to their tenant and publish for all users. Both apps then can be access from user in my tenant (F), is visible to users in tenant (C). However, no user in tenant (C) including the admin themselves can sign in to the bot. All attempt results in 'AADSTS50020: User account 'account@(C)' from identity provider 'https://sts.windows.net/tenant_C_id/' does not exist in tenant '(F)' and cannot access the application 'app_client_ID'(app_name) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.' Did anyone experience the same issue? I went through many documents and topics but not yet find any solution.
I see audio message listed under chat but when I open chat I see no audio messages
The first chat says audio message but when I click I don't see any audio message This is on samsung galaxy phone android On teams for web see something else This is what shows up under teams for web but still I don't know how to play the audio
Enable mic option in custom teams app
I have a copilot studio agent created using copilot studio. I want to upload this app and use in teams. How ever i need the mic button feature which is by default available in microsoft teams copilot app. So when user clicks this mic button the audio user speaks is automatically converted to text in message box. Is this possible to have a similar feature in custom app pointing to a copilot studio agent?
Teams Auto Attendant Calls Not Ringing Agents
Hello Community, We are facing a recurring issue with our Microsoft Teams Auto Attendant (AA) setup. Incoming calls to our main AA number do not ring the assigned agents' Teams clients. Instead, agents only receive a "Missed Call" notification once the caller disconnects or the AA timeout expires, even though the call never audibly rang on their end. We are looking for a reliable way to ensure calls are properly routed, audibly ring for agents, and are accurately logged for follow-up. Environment Details Platform: Microsoft Teams (Admin Center, New Teams Client) Licenses: Microsoft 365 E3/E5 for users; Teams Phone Resource Account licenses assigned to AA resource accounts Routing: Auto Attendant routes directly to a person within the organization Observed Behavior A customer calls the Auto Attendant number. The customer selects an option that routes to a person in the organization. The customer disconnects while waiting in the AA queue, or the AA timeout is reached. Agents see a "Missed Call" entry in their Teams activity feed, but no ringing notification or active call alert ever appeared in the Teams client. Troubleshooting Performed Microsoft Diagnostics: The M365 Admin Center diagnostic tool flagged the existing AA resource account as invalid and recommended deletion and recreation. Recreated Resource Account: Deleted the old resource account, created a new one, reassigned licenses and phone numbers, and re-linked it to the Auto Attendant. Despite these steps, the issue persists. We have an open case with Microsoft Support, but we are hoping the community might have additional insights or workarounds for this "ghost missed call" scenario. Questions for the Community Has anyone else experienced missed call notifications without the call actually ringing on the agent's Teams client? Are there any PowerShell configurations, Teams policies, or advanced Teams Phone settings that could be causing or resolving this behavior?SMS Working
I am trying to figure out how to get SMS working. I have enabled SMS on my phone number. That phone number now shows "disable sms" as an option in the phone numbers listing. I sent that phone number an SMS from another phone and I do not see the message come through in Teams. I tried following the setup which says to enable enterprise voice but it is not shown where the how-to describes: https://learn.microsoft.com/en-us/microsoftteams/sms-overview Here are my licenses.Reporting the Use of Emojis in Teams Reactions
Reporting the Use of Emojis in Teams ReactionsThis article explains how to use PowerShell to extract audit data to analyze the use of emojis as Teams reactions to chat and channel messages. This is not an exercise that leads to any great business value, but it’s a good way to show the sometimes surprising data that can be extracted from audit records. https://office365itpros.com/2025/11/07/teams-reactions-emojis/Overriding Original Number in Call Transfer
Hello I have Teams with Direct Routing setup. I understand that in a call transfer, the phone number from original caller will be preserved up until the call reach to final transferee. But I have a case that this original caller number must be replaced by the Teams user's DID who does the transfer. I already disabled the Forward History, switching settings on Forward PAI even playing with Caller ID policy but still the original caller number shows up. I got recommendation doing it on SBC level but I will try as much as possible not to touch the SBC unless I really have to. Can it be done on Teams side or is it really need to be done on SBC level? Thank you in advance.The Files tab in channels is now "Shared"
I've found this Roadmap article about this feature: https://www.microsoft.com/en-us/microsoft-365/roadmap?id=470597 The Microsoft 365 Admin Message Center Message ID MC1025217 says "Before rollout, we will update this post with new documentation." But I can't find any documentation and users in my organisation have this new feature. It's not in any of the blog posts here. Any thoughts on where to find useful end user materials?Stealing Access Token Secrets from Teams is Hard Unless a Workstation is Compromised
Teams stores information in a local state file, including encrypted access tokens. A report from a French company explained how to extract and use those tokens with the Graph API. Is this important? It could be if attackers manage to gain access to a workstation, but at that point you’ve got other problems, and maybe using code to decrypt some tokens is the least of your troubles. https://office365itpros.com/2025/10/27/local-state-file-teams/Microsoft Teams Workflows v2: New Features, Faster Automation Explained
🚀 Big Update for Microsoft Teams Users: Workflows v2 is Here! Microsoft is rolling out a completely redesigned Workflows experience in Teams, built from the ground up to make automation simpler, faster, and more intuitive. Powered by Power Automate, this update helps you automate repetitive tasks and streamline processes in just a few clicks. ✅ What’s New? A streamlined UI across Teams chats, channels, and SharePoint Redesigned template catalog for quick workflow discovery Natural language-to-flow capabilities 📅 Rollout Timeline Public Preview: September 2025 General Availability: October 2025 No admin action required—existing workflows remain unaffected. This is part of Microsoft’s broader effort to make automation accessible for everyone. 🔗 Learn more: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=491632 👉 How will you use Workflows v2 to boost productivity in Teams? Share your thoughts below! https://youtu.be/teIRFc4eYoA #MicrosoftTeams #PowerAutomate #Workflows #Productivity #Automation #Microsoft365Cannot log in to Teams meeting
Hello Please i need your help on this issue. Cannot log in to Teams meeting. I get this error details: Request Id: 0c2729b9-f2e4-4edc-9726-ac0b15ff0b00 Correlation Id: 73bf50a0-159e-4bdf-a344-b646015bb1ed Timestamp: 2025-10-11T17:02:07Z Message: AADSTS1000104: Resource cloud microsoftonline.us is not allowed on identity tenant c168306a-0462-4b68-8f66-b2a50a12b1b5.</p>Teams Outlook Addin Missing </p>
Hello Please i need your help on this issue. Teams Outlook Addin Missing. The diagnostics confirmed that the Teams add-in and Classic Teams are missing: I followed the troubleshooting instructions, and the add-in is still not enabled. Whilst the checkbox can be ticked, it cannot be enabled. I have also tried to add the add-in .dll file from the below window (following the filepath), but receive an error. This is the Teams version:
The Teams Developer Portal needs administrative views
The Teams Developer portal needs some way for Teams service admins or Global admins to view everything that is being deployed to the catalog both in a published and unpublished state. Alternatively, develop some graph endpoints that could be turned into cmdlets in Microsoft Teams PowerShell module or the Graph PowerShell SDK module. As administrators we need the ability to help with keeping our tenant clean, so these kinds of views or endpoints would allow us to make sure that anything uploaded and not needed may be removed or reassigned if the underlying owner leaves and someone else needs to take over something they've been developing. I've submitted a feedback item to the portal - so please help by adding a vote to the entry to bring it up as an enhancement for the Teams Developer Portal services. The Teams Developer Portal needs administrative views or PowerShell/Graph capabilities to manage uploaded solutions and other artifacts · CommunityAffordable Conference Room Setups for Small Businesses Using Microsoft Teams Resource Accounts
Our small business (around 40 users) recently migrated from Google to Microsoft 365, and we’re facing several challenges in optimizing our meeting rooms for Teams without incurring large costs. Here’s our current setup and the main issues we are encountering—hoping for advice or creative solutions from the community. Current Setup All computers are domain-joined. We created resource accounts for each of our three meeting rooms; these appear correctly as Rooms in Outlook and Teams booking menus. Each meeting room contains a standard desktop PC (not MTR-certified) running Windows, logged into Teams as the room’s resource account. Employees use the meeting room computer to join calls and manage the meeting calendar. Current Issues Wireless Presenting (Casting): Teams’ wireless casting feature appears to require MTR-certified hardware, which is financially out of reach for a business our size. Unplugging and plugging HDMI cables is cumbersome and error-prone, especially since not everyone uses a laptop, and reconnecting the room PC is often forgotten. Agenda & Calendar Privacy: When meetings are booked, the full Teams agenda and chat history remain accessible on the meeting room machine. That means anyone in the room can view past meetings/agendas, which isn’t ideal from a privacy perspective. Screen Sharing and File Security: To present from the meeting room PC, any files must be accessible by the resource account, creating additional security concerns and sharing/permission headaches. What We’re Looking For Affordable wireless presenting options for meeting rooms—ideally something that integrates smoothly with Microsoft Teams, but without requiring full MTR hardware. Best practices to lock down or reset the meeting room PC so meeting agendas, chats, and files are not visible after a session. Secure ways to allow guests to present (screen share, share files, etc.) without exposing company data or making users jump through complicated permission processes. If anyone has experience setting up small, cost-effective Teams Rooms, especially with regular PCs rather than dedicated MTR devices, advice would be greatly appreciated! Specific steps, hardware/software recommendations, or management tips would all be helpful. Thanks in advance for any guidance!How to Add a Timer to Microsoft Teams Meetings | Step-by-Step Guide
🚀 Boost Your Microsoft Teams Productivity! Have you ever wished you could keep your meetings on track and avoid running over time? Good news: Microsoft Teams has a built-in way to add a timer to your meetings! In my latest YouTube video, I walk you through: ✅ How to add a timer in Teams ✅ Why timeboxing improves meeting efficiency ✅ Tips for making your meetings more productive 📺 Watch the full tutorial here: https://youtu.be/5OEMaRZOfmY If you’re looking to optimize your Microsoft 365 experience, this one’s for you! 👉 What’s your favorite tip for running efficient meetings? Share it in the comments! #MicrosoftTeams #Productivity #Microsoft365 #Collaboration #WorkSmarterTeams Support for Emojis in Chat and Channels Section Names
Teams users can use emojis to create or rename chat section names. By incorporating emojis into section names, users create “visual anchors” to help navigate through Teams chats and channels. Sprinkling emojis around section names doesn’t really make me navigate any smarter, but it’s a feature that Slack has, so Teams can’t be left behind in the pretty interface stakes. https://office365itpros.com/2025/10/08/teams-chat-section-names/
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Immersive events, formerly known as Microsoft Mesh, are now even more tightly integrated into Microsoft Teams. Learn how you can create engaging, customized experiences that increase ...
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Learn how the integration of Microsoft Teams events with marketing automation and LMS platforms allows you to seamlessly sync webinar data and leverage targeted, data-driven marketing...
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