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Formal Complaint: The UX Failure of Microsoft Authenticator and Teams Guest Access
To the Microsoft Product & Engineering Teams, I am writing this not just as a frustrated user, but as a systems engineer and developer who has just spent several hours navigating the Kafkaesque labyrinth that is your current authentication ecosystem. The transition to a new mobile device while maintaining "Guest" access to an external organization (Rihter d.o.o.) has been an exercise in systemic failure. Specifically, I would like to highlight the following critical UX flaws: The Identity Paradox: Your system’s inability to gracefully handle a personal Outlook account acting as a Guest in an Entra ID tenant is baffling. Receiving the error "You can't sign in here with a personal account" while trying to access a tenant I am already a member of is a fundamental logic failure. Visual Inconsistency (The "Briefcase" vs. "Initials"): The fact that an account can appear in Authenticator as a "One-time password" nalog with initials, yet be completely non-functional for Teams until it is manually re-added as a "Work/School" nalog with a briefcase icon, is a UI disaster. The "Action Required" Loop: I was trapped in a cycle where the app demanded action but provided no path to resolution within the mobile environment. I had to resort to using a desktop browser in Incognito mode just to force the system to generate a valid QR code for the new hardware. Mandatory Hardware Security (Passwordless): Forcing users to implement device-wide PINs or biometrics on their private hardware just to use the "Approve" notification feature is overreach. There should be a clear, frictionless fallback to TOTP codes within Teams without degrading the entire app's functionality. App vs. Web Desynchronization: It is unacceptable that a web browser (in Desktop mode) can successfully authenticate a session while the native Teams app on the same device remains stuck with stale tokens and cached AADSTS90023 errors. As someone who designs low-level architectural specifications (DREL), I find the lack of interoperability and the "black box" nature of these errors (like AADSTS90023) to be a significant step backward for professional productivity. I hope this feedback reaches someone who prioritizes user flow over bureaucratic security layers. Best regards, Milan Lakatoš Petrović Systems Engineer & Freelance Programmer
Document Library Settings
Many times when someone opens a document from a teams document library, it shows the document as modified even though no actual changes were made to the document. The default at my company is that documents open in edit mode and they auto save so one solution would be to set it to open in view only mode, but my company doesn't want to change that at the company wide level. Is there any way to do this at the SharePoint library level? I also don't want to make document checkout mandatory.
Tracking Competencies & Development in MS Teams?
Does anyone have any experience building an employee development program inside Microsoft Teams? Our team had the idea to map out competencies and integrate employee development programs into our overall performance management cycle. We would love to keep all of this inside Teams. Is Power Apps the way to go?Group email addresses for Teams sometimes contain “+” or “/” characters
We are using Microsoft Teams in our organization. When creating multiple Teams with exactly the same team name, using ASCII alphanumeric characters only, we occasionally see that the automatically generated group email address contains unexpected characters such as “+” or “/”. I would like to know whether this behavior is expected or if it is specific to our environment. This issue seems to have been occurring since around August 2025. We manually create Teams using the Windows Teams client. For example, if we create several Teams with a simple name such as “example2026”, the corresponding group email addresses are generated in the following format: email address removed for privacy reasons However, in some cases, the XXXXXX portion includes characters like “+” or “/”. When creating around 50 Teams, this issue appears in a few of them. This causes two problems for us: A “+” character interferes with plus-addressing behavior. When a “/” is included, we cannot create events inside the Team. Has anyone else encountered this issue or knows why this happens? Any insights would be appreciated.
Providing Early Feedback - Simplified Teams app bar 557169
How do we provide early feedback to prevent this from happening or requesting the option to disable this feature? If anything, I want Teams to de-simplify. Microsoft keeps going out of their way to hide things that are crititical to productivity. https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=557169 I mean - generally - how do we get Microsoft to stop making things worse? It seems like the recommendation is to use the feedback button in the app; but by that time it's too late. Telling the 100+ people who ask me what Microsoft broke this week to use the feedback button is not helping avoid their distaste and distrust of this platform. This is why people are avoiding Teams and prefer text messaging and WhatsApp. We desperately need to increase adoption but Microsoft keeps obscuring features that lead to increased confusion. Where do we make requests to decrease simplicity and increase productivity?
Teams crops previewed image
On Teams app for Mac, the previewed image in chat is being cropped. The image preview itself displays full image as shown below (see all numbers 1-7 visible): However, after clicking on the image itself to view it, the image is cropped (notice the number 7 no longer being displayed): You have to manually click a zoom out button and then the image becomes uncropped.Teams window stuck on top of all others
I'm using the new Teams, having switched just a few days ago. Right now my Teams window is "stuck" on top of my other windows. Any window I try to move into the same space as Teams on my desktop results in Teams being over that window. This happens randomly. I've seen this behavior occasionally with Chrome as well, but not with any other app. Does anyone know why/how my Teams window got stuck on top? Is there a way to correct this without having to shut down Teams and restart it?
Introducing a new feature on Microsoft Teams: "Save this message"
Exciting news - alongside pinning your posts/messages, you can now save them too. All your saved messages will be neatly organized under the "Saved" menu within Teams, right below the "Followed Thread" section. Look out for a special icon marking your saved messages for easy reference. And the best part? You have the flexibility to unsave messages whenever you wish. Stay organized and never lose track of important information with this handy
