Seeking Solutions for Delayed Voicemail Connection in Microsoft Auto Attendant
Hello Community, I am encountering an issue with Microsoft Auto Attendant where there is a noticeable delay (approximately 5 seconds) after the greeting message and before the call is connected to the shared voicemail box. This delay occurs right before the voicemail tone prompts the caller to leave a message, leading to confusion and a less professional experience. Here are the specifics of my setup: Auto Attendant is configured with a greeting message. Calls are intended to be forwarded to a shared voicemail box via an MS365 Group. The system is set to skip the voicemail system notification. The greeting message is an uploaded audio file, not text-to-speech. Despite the setup, there is an awkward silence after the greeting and before the voicemail tone. I have attempted to find solutions, noticing that others might have faced similar issues, yet a clear resolution or workaround seems elusive. Has anyone encountered this issue and found a way to minimize or eliminate this delay? Any suggestions or insights into settings or configuration changes that could improve this situation would be greatly appreciated. Thank you for your help!Don’t receive Teams Voicemail in Outlook
We have just setup hybrid Exchange ( Exchange 2016) and all users are still on prem. OAuth is set up and working for calendar access. Voicemail messages from Teams internal calls are not delivered to Outlook. We have not utilized Exchange Unified messaging in the past. Is there something needed to set up Teams Voice Mail delivery to Outlook? (I understand that the messages are not available in Teams until the mailbox is pushed to the cloud) Thanks!
