Forum Widgets
Latest Discussions
external calls with call queue or resource account.
Hi. I am setting up a call queue and an auto attendant for my customer service department. I already receive the calls and they are forwarded to my agents as I have configured in the call queue. My problem comes with the outgoing calls, I don´t want the customer service users to call directly. I want them to call through the resource account. I can do this by selecting the resource account in the teams (see image) I need that the default option is always the resource account or a way to make that when they call always do it through the resource account or the same call queue. Is it possible?How to Report Single-User Teams Online Meetings
In 2024, I wrote a script explaining how to report details of Teams online meetings, including participants. Now someone wants to report single-user meetings. Their reason is that company management believe that some remote workers schedule online meetings that only they attend with the intention of appearing active if anyone checks. It’s an odd ask, but we can do the job with PowerShell. https://office365itpros.com/2026/04/28/single-user-meetings/
Allow only specific external domains
When External Access is set to “Allow only specific external domains” Scenario 1 If Microsoft Teams External Access is set to “Allow only specific external domains”, and a user from a domain not on the allowed list joins a meeting while signed into their work Teams account, Will they still appear with their actual name and organization, rather than as Anonymous? Is this correct? Scenario 2 If a user from a non-allowed domain joins the meeting link through a browser and selects “Join as guest”, Will they appear under the name they manually enter, instead of showing as Anonymous? Is this correct? Scenario 3 If a user joins without authenticating and meeting policy allows anonymous access, Will they appear as Anonymous only in that situation, and not because of the External Access restriction? Is this correct?
Add SharePoint site as a App to the Teams
Hi, We have been trying to add a SharePoint site to Teams and pinning to the Org-wide, so that everyone in the organization is able to view the SharePoint site pinned on the left side bar in the Teams. App studio application was used build the package and deploy to the teams. We were successfully able to host the SharePoint as an app and pin to the Left side bar Org-wide, but the issue which we are facing is we are not able to view the Top navigation bar which we have set up on the SharePoint site. The issue is same on the Teams Web app and Client app. Screenshot without Top navigation in Teams: Screenshot of the SharePoint site: We need help in resolving this and enable the Top navigation to show for the SharePoint site hosted on Teams Client -------------------------------------------Below Updated on 3rd Dec'21-------------------- Hello, We were able to show the Top navigation of SP communication site on the Teams client app/web app by adding a below for the content Url parameter under the Static tabs on the app created using app studio: "contentUrl": "https://maximus365.sharepoint.com/_layouts/15/teamslogon.aspx?spfx=true&dest=/?app=portals" However, now the issue is when any link on the top navigation is clicked for the second time, the top navigation along the with site name disappears. We believe the issue is because of the redirection of pages in the Teams application Screenshot: 1. When the Site loads: 2. When top nav link is clicked for the second time Any help is highly appreciated.
Restrict Users from Creating New Teams in Microsoft Teams
Hello together, I've do this here: https://learn.microsoft.com/en-us/previous-versions/microsoft-365/solutions/manage-creation-of-groups?view=o365-worldwide#step-2-run-powershell-commands I create a group for users, that allowed to create new Teams Channels and run the script, but i didnt see in the updated settings the group ID: What im doing wrong? At the moment no one can create new Teams Channels, also the members of the GroupCreationAllowed Group. Can somebody help, whats the problem of the script is? Thx PeterPlanner task comments no longer send email notifications – critical regression
This change removed a previously existing core functionality without providing an adequate replacement. With the new Planner experience, task comments no longer trigger automatic email notifications to assigned users. This breaks a critical communication mechanism that many teams relied on for reliable task coordination. As a result, assigned users are no longer consistently informed about updates, introducing a high risk of missed information and operational issues in day-to-day work. There is currently no supported or enforceable alternative to ensure users are notified. Previous behavior: Task comments triggered automatic email notifications Assigned users were reliably informed Communication was traceable and consistent Current behavior: No automatic email notifications No configuration to restore this @mentions required (manual, error-prone, not enforceable) Microsoft Support has confirmed that this is by design and cannot be reverted. From an enterprise perspective, this is not just a design change, but a regression of critical functionality without an equivalent replacement. Request: Please restore automatic email notifications for task discussions or provide a reliable, enforceable alternative for notifying assigned users. Question to the community: How are you handling this change in real-world scenarios? Switching tools? Enforcing @mentions? Moving communication out of Planner? Would appreciate hearing how others are dealing with this.
Continuous feedback in Teams without it getting lost in chat?
Our company is trying to move from annual reviews to continuous feedback. The idea is that managers and peers give quick feedback throughout the year and it all gets captured somewhere. Right now people just send feedback in Teams chat or email and it vanishes. By the time reviews come around nobody remembers what was said 6 months ago. Is there a structured way to give and receive feedback inside Teams that actually saves it and makes it retrievable later?
New MTR devices unable to connect workplace
Hello collective im facing an issue with new Poly devices Poly X52 + Poly TC10 + Poly Trio 60 Poly X52 + Poly TC10 Both devices can not connect to M365. Error message: "Couldn't connect to Workplace Join. try again, or contact your admin." Firewall settings seems to be ok and devices are on the same VLAN. What is the workaround for this kind of issue or what should we check first? Best regards
Seeking Solutions for Delayed Voicemail Connection in Microsoft Auto Attendant
Hello Community, I am encountering an issue with Microsoft Auto Attendant where there is a noticeable delay (approximately 5 seconds) after the greeting message and before the call is connected to the shared voicemail box. This delay occurs right before the voicemail tone prompts the caller to leave a message, leading to confusion and a less professional experience. Here are the specifics of my setup: Auto Attendant is configured with a greeting message. Calls are intended to be forwarded to a shared voicemail box via an MS365 Group. The system is set to skip the voicemail system notification. The greeting message is an uploaded audio file, not text-to-speech. Despite the setup, there is an awkward silence after the greeting and before the voicemail tone. I have attempted to find solutions, noticing that others might have faced similar issues, yet a clear resolution or workaround seems elusive. Has anyone encountered this issue and found a way to minimize or eliminate this delay? Any suggestions or insights into settings or configuration changes that could improve this situation would be greatly appreciated. Thank you for your help!
