SOLVED

Sorry, something went wrong - Forms

Copper Contributor

Hi facing this Issue since early this Morning. Please look into the error

Sorry, something went wrong
 
Technical details

 

76 Replies

@abhijeetsingh 

Sorry, something went wrong
IT policy has disabled the collaboration feature.
 
Technical details
Session id: 1cb22189-f85c-454a-b4d1-b3d323aced00, Correlation id: e71a59ab-b544-4c90-abfd-925ef49f881f
 
please please help cant access my form
I keep reloading my form and getting a new session id
Please help its for a school project
Sorry, something went wrong
IT policy has disabled the collaboration feature.
Technical details
Session id: 1cb22189-f85c-454a-b4d1-b3d323aced00, Correlation id: e71a59ab-b544-4c90-abfd-925ef49f881f

please please help

Can you share the tenant details , the Form ID and the Form name ? The Form Id might still be in the URL when you are trying to access it. @babaloxipu 

@babaloxipu Sorry for the late, I just check the log, this form is a MSA form, can you share me what kind of action you are doing and caused this error?

@babaloxipu We have identify the issue, the form you are accessing is a MSA form, but when you try to access, you have your business account logged in, so that is why the error message shows up, you can try to using an incognito tab and login with your MSA account, then you can access the form

@Yao Ke Hi, I am also having this same issue - I accessed the editing link and the completion link three days ago but am now receiving this error message. 

danielle10smith_0-1584028286257.png

These are the technical details:

 

Session id: d0b5424a-e793-4c55-9281-bbdd9f17ea59, Correlation id: 0d84a16c-c6e7-4897-9000-b8197b1cadaf

 

The userID is danielle10.smith, tenant ID is northumbria. I'm not sure what the formID is.

 

Thank you.

 

@danielle10smith Can you PM me the form id you try to access? You can just paste everything in your browser URL to me

Hi All,

 

I am also facing similar issue. I have also unchecked end date, still problem remains same.

 

 

This form is currently not accepting responses.
 
Technical details
Session id: d862692b-7ec3-40dc-b014-69d3831df289, Correlation id: 19f128a7-a926-468f-8a2c-89f93a9f6d2c
I am running into the same problem - my form won’t load and the error page ‘something went wrong’ has appeared - any solution?

@Calumc12 Does this work now? There was an incident and we resolved.

@Yao Ke @abhijeetsingh
We're having an issue accessing 1 of our form and it says "sorry, something went wrong". Only this form is having an issue. Can you please check form id: DQSIkWdsW0yxEjajBLZtrQAAAAAAAAAAAAN__ifM6rVUQUtPS1Y2S1NQTjhJM0kwUk9FNFNYNDdLVi4u

@Daddi_Jun Can you try again? Seems like caused by a short glitch in the service

Today, we are having this issue on 2 of our 93 forms, both seemingly no longer exist but haven't been deleted by us. I hesitate to post the URLs here as they are not public facing forms (NDA's have been signed) is there a way to email you directly?

 

Session id: b55d2569-a976-4bee-8f36-a356a784da83, Correlation id: d85e7420-98fe-4be9-b728-067dd34f5ad5

 

Session id: 66b782b1-6511-43d9-bdd6-0be16344bc3b, Correlation id: 96a0ed40-e3f1-485a-9669-f139cd0ae3fa

I hope you can help to retrieve these forms. Thanks.

@Yao Ke Hello, I am having the same issue:

 

Reponses can be submitted: https://forms.office.com/pages/responsepage.aspx?id=DQSIkWdsW0yxEjajBLZtrQAAAAAAAAAAAANAAS20_ItUNlRV...

 

But I cannot access the edit piece: Microsoft Forms (office.com) 

 

This is the error I am getting:

Sorry, something went wrong
IT policy has disabled the collaboration feature.
 
Session id: 745c5126-87fd-4815-949d-e6674a4abe41, Correlation id: 34ecf4ed-d4c7-4ddc-b1f6-bee42085e785

 

 

Hi OjasweeRB, the form you shared is under a MSA account, please open the browser in private mode, open the edit link, sign in your personal MSA account( outlook or hotmail), and try again.

Hi @Ingeniera_AIM 

 

This issue should have already been mitigated; you should be able to access the form.