Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
We would like to provide a quick update: we've identified the cause of
this issue and have restored the service for the majority of Forms
users. We will provide a further update once the service is fully back
to normal. Thank you for your patience. Your Microsoft Forms Team
We've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
We are looking to roll out forms at the end of February, and today we have got to the part where we test the results. We are having this exact problem. We cannot access our results at all because we see this error. Note that the link to show technical details does not work.
We have this happening to us as well. I have put in a Microsoft support
case and still have not received a reply other than "the servers may be
busy". Has any one found any other solutions to this problem?
While I think that this is an excellent program, it doesn't work.
I spent a lot of time developing questionnaires AFTER I read that Microsoft had resolved the problem. Each time, it has failed and it has been professionally embarrassing - as my clients simply give up.
This should be better for this purpose than any Adobe Product...but only if it works.
The Forms Designer has just gone down again, for us, within the last 30 minutes. Is this likely to be an on-going issue or do we have a time-scale for resolution?
Hi Justin, is the issue still there? Can you share us the correlation information (When you see Something Went wrong, click details to get the correlation information) so we can do more investigation, thanks.
The Forms Designer has just gone down again, for us, within the last 30 minutes. Is this likely to be an on-going issue or do we have a time-scale for resolution?
