Forum Discussion
Sorry, something went wrong - Forms
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
This is not working for me. No error code on web page just generic 'Something went wrong'.
From trace data I see:
{"error":{"code":"601","message":"Failed to get all forms. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: b0642984-41c9-47bc-a0d3-4304c6661600\r\nCorrelation ID: eba1c56d-0bd0-4594-ba37-50027b334880\r\nTimestamp: 2018-06-13 12:52:49Z"}}
{"error":{"code":"634","message":"Failed to get tables row counts. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: dfb67da5-3ca5-4dde-ac53-308dcc573200\r\nCorrelation ID: 74e904fe-278c-404f-9acb-2aebbedc99c5\r\nTimestamp: 2018-06-13 12:52:49Z"}}
{
"error":{
"code":"5700","message":"Cannot parse CDB SharedWithMe Data. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: 35529686-8b58-4344-8dec-b38170a63b00\r\nCorrelation ID: 7ef665d4-200a-4abd-b0ba-aaf6c579f80f\r\nTimestamp: 2018-06-13 12:52:49Z"
}
}
Yao KeMicrosoft
Hi Brian,
From the log, it seems a dependent service (CollabDBService) was disabled in your tenant, so Forms cannot be used. To resolve this, please ask your Admin to follow following steps:
- Login to azure portal (https://portal.azure.com).
- Click "Azure active directory".
- Click "Enterprise Applications", input "CollabDBService"
- Click “CollabDBService” that is displayed in the result list.
- Click "Properties" under “MANAGE”.
- Set the option Enabled for users to sign-in to Yes. Then Save.
After that, you should be able to use Forms.
- Hi
That was exactly the problem. Thanks. Working now :)