Forum Discussion
Solved
Sorry, something went wrong - Forms
Hi facing this Issue since early this Morning. Please look into the error
Sorry, something went wrong
Technical details
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
Kathy Liu
Microsoft
MicrosoftWe've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
We have the same problem now. Our users can't acces the form.
Forms are Completely Down.
Yihua Cao (MODC)The issue should be mitigated. If you still see the error, can you paste the session id here?Still happening for me: Session id: 21d730c2-42c1-42d8-b51a-d5147244a857
The Forms Designer has just gone down again, for us, within the last 30 minutes. Is this likely to be an on-going issue or do we have a time-scale for resolution?
Many thanks.
Yao KeHi Justin, is the issue still there? Can you share us the correlation information (When you see Something Went wrong, click details to get the correlation information) so we can do more investigation, thanks.
justin lloyd wrote:
The Forms Designer has just gone down again, for us, within the last 30 minutes. Is this likely to be an on-going issue or do we have a time-scale for resolution?
Many thanks.
- Sorry, something went wrong
IT policy has disabled the collaboration feature.
Technical details
Session id: ef7c75a5-6013-4ccf-82aa-a680ee6b1cbe, Correlation id: a590092a-8d20-4baa-b919-ef401b7b4725
Cant access my form. Please help.
I am still facing this issue, not all users are able to open the link to the form , could you please provide a work around or share a solution?
I am still facing this issue, not all users are able to open this link , could you please provide a work around or share a solution?
- It still is not working. Can Microsoft please address this?
Thank you.
We are looking to roll out forms at the end of February, and today we have got to the part where we test the results. We are having this exact problem. We cannot access our results at all because we see this error. Note that the link to show technical details does not work.
Can we please have an update?
Is it safe to assume that you are aware that this continues to be an issue?
