Forum Discussion
Harish Kumar Daga
Feb 02, 2018Copper Contributor
Sorry, something went wrong - Forms
Hi facing this Issue since early this Morning. Please look into the error
Sorry, something went wrong
Technical details
- Feb 02, 2018
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
Kathy Liu
Microsoft
We've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
Victoria Villar-Carballo
Mar 09, 2018Copper Contributor
I am still facing this issue, not all users are able to open the link to the form , could you please provide a work around or share a solution?