Forum Discussion
Solved
Sorry, something went wrong - Forms
Hi facing this Issue since early this Morning. Please look into the error
Sorry, something went wrong
Technical details
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
Kathy Liu
Microsoft
MicrosoftWe've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
We have the same problem now. Our users can't acces the form.
Forms are Completely Down.
Yihua Cao (MODC)The issue should be mitigated. If you still see the error, can you paste the session id here?Still happening for me: Session id: 21d730c2-42c1-42d8-b51a-d5147244a857
Yao KeJust want to check, did you try the sign-out and sign-in? will that help on this issue? We are working on diagnose the root cause, before that, please help to try if this will help to unblock you to use Forms. Thanks
Still happening.
"Sorry, something went wrongPlease try again.Technical detailsSession id: d194fffe-de39-4d95-8010-2075d0ae0e6f"Please fix this. I am depending on this to run a monthly report due today.Thank you.
