Forum Discussion
Harish Kumar Daga
Feb 02, 2018Copper Contributor
Sorry, something went wrong - Forms
Hi facing this Issue since early this Morning. Please look into the error
Sorry, something went wrong
Technical details
- Feb 02, 2018
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
Yao Ke
Microsoft
Jun 14, 2018Hi Brian,
From the log, it seems a dependent service (CollabDBService) was disabled in your tenant, so Forms cannot be used. To resolve this, please ask your Admin to follow following steps:
- Login to azure portal (https://portal.azure.com).
- Click "Azure active directory".
- Click "Enterprise Applications", input "CollabDBService"
- Click “CollabDBService” that is displayed in the result list.
- Click "Properties" under “MANAGE”.
- Set the option Enabled for users to sign-in to Yes. Then Save.
After that, you should be able to use Forms.
Brian Baird
Jun 14, 2018Copper Contributor
Hi
That was exactly the problem. Thanks. Working now :)
That was exactly the problem. Thanks. Working now :)