Sorry, something went wrong - Forms

[Harish Kumar Daga]

Hi facing this Issue since early this Morning. Please look into the error

Sorry, something went wrong

Technical details

[#2]

First thing I tried was to log out and back in...

Also tried different browsers: Chrome, Firefox and Edge.

It's started working again this morning.

[#3]

Same for me and all users in my business compagny.

[#4]

@Franck_guerin Could you please explain more about the problem?

[#5]

@Franck_guerin , when the problem started, and which page have you opened? Could any of the pages could be opened without error?

[#6]

@Kevin_ADB_Wang it seems that Friday this was ok.

The shared link (I'm not the form's owner)

https://forms.office.com/Pages/DesignPage.aspx#FormId=daFGISXLRkuAMzlls_WnwY0zcf3Dx7hLk9uzV2ol3VlUN0...

We have an error : ID de session : c995f76b-e637-4413-80db-7ac703e0927

When I go to https://forms.office.com/Pages/DesignPage.aspx, I have my Forms without problem.

Thank you

[#7]

@Kevin_ADB_Wang it seems that Friday this was ok.

The shared link (I'm not the form's owner)

https://forms.office.com/Pages/DesignPage.aspx#FormId=daFGISXLRkuAMzlls_WnwY0zcf3Dx7hLk9uzV2ol3VlUN0...

We have an error : ID de session : c995f76b-e637-4413-80db-7ac703e0927

When I go to https://forms.office.com/Pages/DesignPage.aspx I have my Forms without problem.

Thank you

[#8]

@Franck_guerin Sounds like the collaborate link of the form has been removed.

Could you please check with the owner if he/she can open the form, create the collaborate link again, and then share you the new link?

[#9]

@Kevin_ADB_Wang OK, I will do that.

Just nobbodys knows who is this owner...... 😞

I'll keep you informed.

[#10]

@Kevin_ADB_Wang 

Hi , 

Good Day!

My user is getting the same error as well after going to the response tab and Clicking the open in Excel option

This are the survey links = 

1. 

https://forms.office.com/Pages/DesignPage.aspx?fragment=FormId%3D6jY-jzmAQEuBp33AWZ6GRWn0T6469KlGnuj...

2. 

https://forms.office.com/Pages/DesignPage.aspx?fragment=FormId%3D6jY-jzmAQEuBp33AWZ6GRWn0T6469KlGnuj...

3. 

https://forms.office.com/Pages/ShareFormPage.aspx?id=6jY-jzmAQEuBp33AWZ6GRWn0T6469KlGnuj4fOWJLzdUNEx...

Hoping you could help us

Regards,

Adrienn

[#11]

@Mhelbien-Adrienn29 Could you pleae try the button named "Sync all responses to a new workbook", in the "..." menu just above the "Open in Excel"? Let me know if it doesn't work for you. 🙂

[#12]

@Kevin_ADB_Wang 

Hi Kevin

I tried what you mentioned but getting an error

please see the attached screenshot

regards,

Adrienn

[#13]

@Kevin_ADB_Wang 

Sorry, something went wrong
Please try again.
 
Technical details 
Session id: ab412ad1-5487-4e6c-bd3b-4ccc64e46a09

Powered by Microsoft Forms Pro
Privacy and Cookies

I have been getting this ever since I tried to use Forms AFTER registering and creating the connection using the template for a survey. I've never been able to get far enough to edit or view anything. It just clocks for several seconds before resolving to this error page. If I click the FormsPro preview button, it clocks indefinitely.

[#14]

Can you try using Chrome browser ?

[#15]

This issue seems to be present site-wide today, and appears across different browsers (I have tested IE, Edge, Firefox, and Chrome on Windows 10).

Any assistance would be appreciated.

Thank you,

James Keirstead

[#16]

Hi James,

Can you share the Session Id by clicking on Technical details ?

thanks,
Abhijeet

[#17]

I to am getting this error.

Sorry, something went wrong

This form doesn't exist.

Technical details

Session id: d2290622-ebe1-4f9b-b1c1-6d767f7bfb0e, Correlation id: 42485edb-8ee7-4d3a-ac09-b9a879799f1d

I believe the cause is that the owner has left and their account has been deleted but I need to know if I can recover the data.

[#18]

@Mbro_College_admin if you are the tenant admin of the form owner, please open a ticket with support team to see if we can recover the form. Please provide FormID, userID and tenantID with the ticket.

[#19]

Sorry, something went wrong
IT policy has disabled the collaboration feature.
Technical details
Session id: ef7c75a5-6013-4ccf-82aa-a680ee6b1cbe, Correlation id: a590092a-8d20-4baa-b919-ef401b7b4725

Cant access my form. Please help.

[#20]

Sorry, something went wrong
IT policy has disabled the collaboration feature.
Technical details
Session id: 05b23b7b-22df-4237-9ea3-50a737e7c8d9, Correlation id: 31ae13f9-a3f3-47bf-9721-3da285913a43

Same error. Please help

[#21]

@Yao Ke 

Sorry, something went wrong

IT policy has disabled the collaboration feature.

Technical details

Session id: c7ba406e-dfdf-41a7-9f61-904f0d123e4e, Correlation id: 47b3e9f4-b67c-4471-98a6-219d06695dbb

please please help