Hi facing this Issue since early this Morning. Please look into the error Sorry, something went wrong Technical details

Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.

Sorry, something went wrong - Forms | Microsoft Community Hub

Kathy Liu
Microsoft
Feb 02, 2018
We've fully restored the service for all Forms users and will close this discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a significant number of users encountered "Something went wrong" errors. Root cause: Architectural change to switch Forms' connection to SQL Azure. Mitigation: Engineers checked in a fix to revert the code change and flushed impacted caches. Next steps: Engineers will continue to investigate and prevent future occurrences. Thank you for your understanding and participating in this discussion. Your Microsoft Forms
- Timothy Rutter
  Copper Contributor
  Feb 13, 2018
  Is it safe to assume that you are aware that this continues to be an issue?
- Nicholas Ellis
  Copper Contributor
  Feb 23, 2018
  We are looking to roll out forms at the end of February, and today we have got to the part where we test the results. We are having this exact problem. We cannot access our results at all because we see this error. Note that the link to show technical details does not work.
  
  Can we please have an update?
- Victoria Villar-Carballo
  Copper Contributor
  Mar 09, 2018
  I am still facing this issue, not all users are able to open this link , could you please provide a work around or share a solution?
  - David Cohen
    Copper Contributor
    Mar 12, 2018
    It still is not working. Can Microsoft please address this?
    
    Thank you.
James_Keirstead_AO
Copper Contributor
Aug 12, 2019
This issue seems to be present site-wide today, and appears across different browsers (I have tested IE, Edge, Firefox, and Chrome on Windows 10).

Any assistance would be appreciated.

Thank you,
James Keirstead
- abhijeetsingh
  Microsoft
  Aug 12, 2019
  Hi James,
  
  Can you share the Session Id by clicking on Technical details ?
  
  thanks,
  Abhijeet
  - babaloxipu
    Copper Contributor
    Feb 24, 2020
    abhijeetsingh
    Sorry, something went wrong
    IT policy has disabled the collaboration feature.
    
    Technical details
    Session id: 1cb22189-f85c-454a-b4d1-b3d323aced00, Correlation id: e71a59ab-b544-4c90-abfd-925ef49f881f
    
    please please help cant access my form
Harish Kumar Daga
Copper Contributor
Feb 02, 2018
Please do not the link : https://forms.office.com/Pages/DesignPage.aspx?auth_pvr=OrgId&auth_upn=hdaga@evoketechnologies.com&origin=shell

link : https://forms.office.com/Pages/DesignPage.aspx
- Michael Henriksson
  Copper Contributor
  Feb 02, 2018
  This link does not fix the problem.
  
  Forms is completely down for me and our organisation.
  
  No forms work and i cant access my own or group forms.
  - Harish Kumar Daga
    Copper Contributor
    Feb 02, 2018
    Yes...
    
    Forms are Completely Down.
    
    This is kind of Important work and running out of time.
Kathy Liu
Microsoft
Feb 02, 2018
Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.
- Harish Kumar Daga
  Copper Contributor
  Feb 02, 2018
  Thanks Kathy & Microsoft Team !1
  
  Looks like its working now.
  
  regards:
  
  Harish
- Calumc12
  Copper Contributor
  Jun 30, 2020
  I am running into the same problem - my form won’t load and the error page ‘something went wrong’ has appeared - any solution?
  - Yao Ke
    Microsoft
    Jun 30, 2020
    Calumc12 Does this work now? There was an incident and we resolved.
Kathy Liu
Microsoft
Feb 02, 2018
We would like to provide a quick update: we've identified the cause of this issue and have restored the service for the majority of Forms users. We will provide a further update once the service is fully back to normal. Thank you for your patience. Your Microsoft Forms Team
keif mayers
Copper Contributor
Feb 27, 2018
We have this happening to us as well. I have put in a Microsoft support case and still have not received a reply other than "the servers may be busy". Has any one found any other solutions to this problem?
David Cohen
Copper Contributor
Mar 12, 2018
While I think that this is an excellent program, it doesn't work.

I spent a lot of time developing questionnaires AFTER I read that Microsoft had resolved the problem. Each time, it has failed and it has been professionally embarrassing - as my clients simply give up.

This should be better for this purpose than any Adobe Product...but only if it works.

Microsoft: Will this program ever work?

Thank you.
Deleted
Mar 21, 2018
Hi

Today I started recieving an "Something went wrong" error when visiting my forms. I don't get an 631 error, but error code 1003. Is there something I can do on my end to fix this?

Kind regards

Simon Delarue
- Yao Ke
  Microsoft
  Mar 22, 2018
  Deleted wrote:
  
  Hi
  
  Today I started recieving an "Something went wrong" error when visiting my forms. I don't get an 631 error, but error code 1003. Is there something I can do on my end to fix this?
  
  Kind regards
  
  Simon Delarue
  
  Hi Simon, is this issue still there? It seems a transient issue from our log, if this issue still exists on your side, can you help to provide the formid so I can help to identify the root cause. Thanks
  - Deleted
    Mar 22, 2018
    Hi
    
    This is no longer an issue. It was resolved yesterday around noon (GMT+1). Everything seems to work fine now.
    
    Thx
    
    Simon
Brian Baird
Copper Contributor
Jun 13, 2018
This is not working for me. No error code on web page just generic 'Something went wrong'.

From trace data I see:

{"error":{"code":"601","message":"Failed to get all forms. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: b0642984-41c9-47bc-a0d3-4304c6661600\r\nCorrelation ID: eba1c56d-0bd0-4594-ba37-50027b334880\r\nTimestamp: 2018-06-13 12:52:49Z"}}

{"error":{"code":"634","message":"Failed to get tables row counts. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: dfb67da5-3ca5-4dde-ac53-308dcc573200\r\nCorrelation ID: 74e904fe-278c-404f-9acb-2aebbedc99c5\r\nTimestamp: 2018-06-13 12:52:49Z"}}

{
"error":{
"code":"5700","message":"Cannot parse CDB SharedWithMe Data. Inner Message: AADSTS50001: Resource 'https://lists.office.com' is disabled.\r\nTrace ID: 35529686-8b58-4344-8dec-b38170a63b00\r\nCorrelation ID: 7ef665d4-200a-4abd-b0ba-aaf6c579f80f\r\nTimestamp: 2018-06-13 12:52:49Z"
}
}
- Yao Ke
  Microsoft
  Jun 14, 2018
  Hi Brian,
  
  From the log, it seems a dependent service (CollabDBService) was disabled in your tenant, so Forms cannot be used. To resolve this, please ask your Admin to follow following steps:
  
  Login to azure portal (https://portal.azure.com).
  
  Click "Azure active directory".
  
  Click "Enterprise Applications", input "CollabDBService"
  
  Click “CollabDBService” that is displayed in the result list.
  
  Click "Properties" under “MANAGE”.
  
  Set the option Enabled for users to sign-in to Yes. Then Save.
  
  After that, you should be able to use Forms.
  - Brian Baird
    Copper Contributor
    Jun 14, 2018
    Hi
    
    That was exactly the problem. Thanks. Working now :)
JACQUELINE ANNE DEL CASTILLO
Copper Contributor
Jun 29, 2018
Would like to share that i just experience similar issue right now and the technical details has this session ID #; b660861e-e5c2-4363-a009-e385221eabd9. Anyone can help?
- Jessie Chen
  Microsoft
  Jun 29, 2018
  Hi JACQUELINE,
  
  Could you check with your tenant admin if they enabled the Microsoft Forms for you? It seems you don't have the license.
  - James Martin
    Copper Contributor
    Sep 19, 2018
    Same exact problem here. I have an employee that setup a quiz in Forms, sent me the link (set to
    “Only people in my organization can respond”) and when I try to open the link I get the same error as above. Admin and checked the tenant per the suggestion above. It was already turned on, but it was turned off, saved, back on, saved. No change, still get the same error. Everyone involved has appropriate licensing.
    
    Session id: 48ff35f5-d234-4500-8b93-73667af48e9e

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