Recent Discussions
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case open with the Microsoft team, and they cannot figure it out. Where is the login info store, and why has Microsoft not provided a solution where users can remove accounts as easily as they can add? Please help!Apps notification settings missing in Teams settings
Hello Teams Community, I'm facing a strange issue with App notifications in Microsoft Teams. I've already researched this and found nothing. I've opened a Microsoft case and I'm waiting for an answer but it's taking longer than expected. So, I'm turning to you for expedited help! Scenario: You're an administrator in Teams. You've applied a setup policy for a pinned app like Viva Engage. After the policy is applied and the tool is launched, users complain that notifications are either too frequent or not frequent enough. You direct them to the Teams Notification and activity settings to control app notifications. The users go to Teams notification settings but report back to you that the App section of Teams settings doesn't exist. Problem Statement: Microsoft explicitly states in their documentation that in order for the App notifications section to appear, you must first add an app yourself within Teams and get at least one notification. But relying on users to add an app, somehow create a notification, and then remove it, just to access App notifications is impractical and would never work. Desired Outcome: I'm looking for a way to bypass this prerequisite and force the Apps section to appear in the Notifications and activity section without any user action whenever an app is pinned in the Teams admin center with a setup policy. I'm hoping this can work with any app, not just Viva Engage. Any help is appreciated. Thanks, Teams experts! -Rob
Meeting Bot issue: Did not receive valid response for JoinCall request from call modality controller
I'm trying to join a Teams Meeting with a bot. I used this https://microsoftgraph.github.io/microsoft-graph-comms-samples/docs/articles/index.html#making-an-outbound-call-to-join-an-existing-microsoft-teams-meeting sample. When the bot attempts to join I get the popup to admit or deny it in the meeting, but as soon as I click admit, it drops. In the logs I see this message: Call status updated to Terminated - Did not receive valid response for JoinCall request from call modality controller.. DiagCode: 580#5426.@ I am using the latest (1.2.0.10563 at time of writing) version of Microsoft.Graph.Communications libraries and the problem only started after I updated from 1.2.0.3742 that I was using previously. I could not find any info on what the call modality controller is, or how to check what it is responding if anything. Any ideas on how to troublshoot this are welcome.
Ringtones keeps playing after answer
With the roll out of the Windows Teams app 25332.1210.4188.1171 an old bug resurfaced. If the user answers an incoming call too quickly the ringtones won't stop playing. To make the ringtones stop the user must exit Teams and restart the application. I think this is the third time with different versions we have seen this bug. When using 3rd party tools that automatically answers the call for the user this happens basically with every call. Please roll out a fixed version asap. Please add a test case so that this won't happen again. Teams shows incoming call toast and the call is answered very quickly. Teams starts playing the ringtone Teams is waiting for the call to get answered The call has already been answered so there won't be an answered event that stops the ringtones from playing. The user keeps hearing the ringtones while trying to have a conversation The user must restart Teams to make the ringtones stop. RepeatTeams App Error After 60 Seconds: "There was a problem reaching this app"
Problem My Teams tab app loads and works perfectly fine, but after exactly ~60 seconds, it shows this error screen: "There was a problem reaching this app" with a Retry button (Screenshot attached) Setup Teams Personal & Meeting tabs Node.js backend on Azure Azure AD authentication Multi-tenant app What I've Checked ✅ No errors in browser console ✅ No errors in server logs ✅ All API calls complete successfully ✅ Teams SDK initializes without errors ✅ Authentication tokens are valid ✅ App works fine locally - only happens in production The Strange Part The app functions normally during those 60 seconds. Everything loads, authentication works, API calls succeed. Then suddenly this error appears. The 60-second timing seems too consistent to be coincidental - suggests some kind of timeout. Question Has anyone seen this before? Is there a Teams SDK timeout or callback I'm missing? Should I be calling some kind of notifySuccess() or similar after initialization? Any suggestions on what could cause a delayed error like this would be appreciated!
Teams email notifications of missed chats coming from wrong email address?
For the past several days, when some users have missed a chat message in teams and they are setup to receive an email notification, the sending email address of the notification is incorrect. It has always been that these notification emails appear to be sent from the person who sent the original chat message, but now, they are being sent from our global administrator account email. Obviously creating lots of confusion and has broken these users' ability to reply via email. Has something changed, or is this a bug?
Recording meeting doesn't work with animations
I recently discovered utilizing animations and presenting PowerPoint live mode is not capturing the animations. In other words, each slide is being recorded as if there is no animations applied. This is not good since we want to phase in the content from the slide. Update/clarification - turns out the recording of the meeting, if using any other format - Presenter Modes for example, does capture the animations on the slides. It is only when attempting to record the meeting while the Presenter has selected PowerPoint live is when the animations are not captured in the recorded file - participants within the meeting are able to see the animations as they occur - but recorded viewers will not. Just wanted to share the "work around". Thanks!How To Use The Microsoft Teams Milestones App
This Microsoft Teams Tutorial will demonstrate how to use the Microsoft Teams Milestones sample app. The Milestones app is a lightweight project tracking tool that provides a simple visual interface that illustrates the progress to completing project work. A sample app is one built on the Power Platform to demonstrate the extensibility of Teams when using Powerapps and Power Automate to augment it with custom solutions. Note that this app is not a full fledged project management app and more importantly it doesn't integrate with Tasks By Planner and To Do out of the box. You could build flows in Power Automate to create that integration however. https://youtu.be/uPUJTuYGiQw What are your thoughts about this app?Bot configuration config/fetch returns same channel ID when switching channels within same team
Summary When invoking a bot’s configuration flow (configuration.fetchTask) via an @mention-based settings entry point across different channels within the same Team, the request body consistently contains the same channelId, even after switching channels. https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/bot-configuration-experience?tabs=teams-bot-sdk1%2Cteams-bot-sdk2%2Cteams-bot-sdk3 This makes it impossible to reliably determine which channel initiated the configuration. Environment Microsoft Teams (desktop client) Bot installed at team scope Same Team, multiple channels Bot supports team scopes. Configuration enabled via manifest: "configuration": { "team": { "fetchTask": true } } Steps to Reproduce Install the bot into a Team with multiple channels Navigate to Channel A Invoke the bot configuration using an @Bot settings / configuration entry point Observe the incoming config/fetch request payload Note the channelId in the request body Switch to Channel B (same Team) Invoke the same configuration entry point again Observe the incoming config/fetch request payload Expected Behavior The config/fetch request body should include a channel identifier corresponding to the channel where the configuration was initiated, e.g.: channelData.channel.id or another channel-scoped identifier that uniquely identifies the initiating channel Actual Behavior The config/fetch request body always contains the same channel ID The channel ID does not change when switching channels The value appears to be: either the Team’s General channel or a cached / team-level channel context As a result, the bot cannot determine which channel the user intended to configure. Impact This behavior prevents implementing per-channel configuration using the bot configuration experience because: Configuration requests cannot be reliably scoped to the initiating channel All configuration actions appear to target the same channel Users configuring different channels in the same Team unintentionally overwrite the same settings Additional Notes This occurs within the same Team Reproduced consistently across multiple channels Observed even when the configuration is invoked after explicitly switching channels Behavior suggests the configuration context may be team-scoped rather than channel-scoped, but this is not clearly documented
Set work location via API (Graph?)
Hey community! The new work hours and location feature is rolling out for Outlook and Teams: https://blog.admindroid.com/work-hours-and-location-in-outlook-for-efficient-collaboration/ Does anyone know who to read and write this information (especially the location) via API / Microsoft Graph? This is a nice feature and we would like to set this programmatically. Thank you very much! Best regards, JensTeams Messaging Gets Autocorrect
The addition of Autocorrect for messaging is a small but important change for Teams messaging brings Teams up to speed with the other Office applications. It’s taken Teams a little longer than it perhaps should have to support Autocorrect and the implementation is not as functional as it is in Outlook, but that’s not a reason to overlook the update. https://office365itpros.com/2025/12/10/teams-autocorrect-messaging/
Images in Adaptive Cards in New Teams Client not showing
Hello Community, I've encountered an issue with Teams Webhook Connector where images in Adaptive Cards are not displaying correctly in the New Teams Client, although they work as expected in the classic version. Our clients have reported that while messages are visible, the images fail to appear. This problem does not occur in the classic Teams client or when viewed in a browser, which I presume is utilizing the classic client as well. To clarify, I'm using the latest Adaptive Cards version (v1.5) compatible with Teams, and this issue is consistent across both Windows and Apple versions of the New Teams Client. Unfortunately, there seems to be no information available about this compatibility issue in the Adaptive Cards documentation or designer tool. Below is a simple Adaptive Card JSON that illustrates the problem: { "type": "AdaptiveCard", "body": [ { "type": "TextBlock", "size": "Medium", "weight": "Bolder", "text": "This is a headline" }, { "type": "Image", "url": "https://img.cdn-pictorem.com/uploads/collection/D/DN4DFF8JRC/900_Nature-Art_colorful--paintings.jpg", "width": "300px" } ], "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.5" } For visual reference, here is how the card renders in both clients: Classic Teams Client: New Teams Client: I have not found a workaround yet and would greatly appreciate guidance on how to resolve this issue. Any suggestions or updates regarding the new client's support for Adaptive Cards would be very helpful. Thank you. Best regardsPreview exited, now GA: Out of Office Scheduling
Description Set up a message to let others know you're on vacation or not available to reply. Your out of office status will also sync with your Outlook calendar, your presence and contact card information. Flighting status Rolling out this week on Desktop and Web. How to enable Two ways to access the Out of Office feature 1) Through "Profile" Click profile then Set status message Click Schedule out of office 2) Through "Settings" Click Settings General -> Out of Office -> Schedule Now, from within the Scheduler Include an Out of Office message Note – Text is required to be compatible with Outlook scheduling. Click Save Options Send replies outside my organization Include text to auto reply Send replies only during a time period Pick dates and times to begin and end the Out of office status message and presence state. Outlook You will be able to see your changes in Outlook as well as update them there. How to Disable Change the Turn on automatic reply setting in Teams radio button to off and save Change the Send automatic replies setting in Outlook to off and save Note: If you need information about enabling the public preview itself, see “Enable the public preview for Teams” below. Microsoft 365 workloads and dependencies Product, workload, or area Dependency (Yes/No) If yes, version requirements and other dependencies Exchange No Sharepoint, files No Skype for Business No Outlook add-in No Azure AD No OneDrive No Office No Supported clients and platforms Windows 10 macOS iOS Android Linux Chrome Firefox Safari Edge Internet Explorer Yes Yes - - Yes Yes Yes Yes Yes - Known issues None Known limitations As mentioned in the guide an Out of Office Message needs to be included for Teams to save the configuration and set your presence to Out of Office. Enable your Teams client for the public preview First, IT admins need to set an update policy that turns on Show preview features. Learn how at Public preview in Microsoft Teams - Microsoft Teams | Microsoft Docs. Users then choose to join the public preview individually. See Get early access to new Teams features - Office Support (microsoft.com) for instructions. Summary of public preview features For a history of features in the Office and Teams public previews, see Release Notes Current Channel (Preview) - Office release notes | Microsoft Docs. Send us your feedback Got feedback on features in the public preview or other areas of Teams? Let us know straight from Teams via Help > Give feedback. Thank you, Preview Team Jason Schumaker Quality & Customer Obsession, Microsoft TeamsOut of Office is Scheduled for today but my status shows online. Could you resolve this please?
Hi, I had scheduled out of Office today (April 21 2023) from 8.00 AM to 11.30 PM and it was saved without any issues. But as I open the teams application today, my status does not reflect out of office and shows me Online. I have tried to sign out and sign in and clear the teams cache as well but with no success. Could you please help to resolve this issue.
Communications Credits for GCC
Microsoft has stated that after November 1, 2025, Teams resource accounts (Auto Attendants/Call Queues) making outbound PSTN calls will require Pay-As-You-Go (PAYG) licensing or Communication Credits instead of Calling Plans. For GCC tenants, where exactly are Communication Credits configured and assigned? In commercial tenants this is typically done through the Microsoft 365 admin center under Billing > Communication credits, but I’m not seeing equivalent options in GCC. Has anyone successfully set this up in GCC, or is PAYG handled differently for government tenants?Say Goodbye to "Can You Hear Me?" with Teams New Mic Volume Indicator
In this video, we explore the latest feature coming to Microsoft Teams: the Mic Volume Indicator! This new addition provides users with real-time visual feedback on their audio levels during meetings, ensuring you never have to ask, "Can you hear me?" again. Designed to minimize interruptions and boost user confidence, this feature is set to enhance meeting effectiveness significantly. #Teams #MicrosoftTeams #Tool #MVPbuzz #ProductivityTeams auto attendant holiday call flow problems
I have a holiday schedule applied to an auto attendant. That schedule contains all of our annual holidays. In the auto attendant holiday call flow routing options, I have it play an audio file and I specify menu options to redirect to voicemail or to search by name. What I want to do is just change the audio file that's played for the greeting to be appropriate for the holiday (we'll be closed for Christmas, New Year, etc.). But when I delete the current audio file and upload a new one, the Save option is greyed out. I thought perhaps it was just auto-saved, so go out to the list of auto attendants, then back into that attendant and check to see what audio file is listed. It's the one I just uploaded. Ok, cool. I refresh the browser tab and check again. Now it's the previous greeting. The only way I have found to save that new audio file, is to make some other change to the call flow (change Directory search option) which makes the Save button available. I save it and it takes me out of the holiday call flow setting, so I go back in (my new greeting is now saved) and change the Directory search option back to what it was previously and save again. There's got to be an easier way, right?
No longer able to add Teams link in invite from shared calendar in browser
Since one or two weeks I am no longer able to add a Teams link to an invite that I send from a shared emailaccount/calendar when I am using the browser link instead of the Outlook app. My situation: I am a contractor, working remotely for a company on my personal laptop. I have a personal company account (mailbox/calendar/Teams etc.). I support a specific team that meets regularly. I take care of organizing all the team meetings, and because I am not working every minute of the day, we decided to send invites for the whole team from the shared mailbox of the team, so that if I am not around immediately, others can adjust the invites as well. This worked perfectly for years. But since one or two weeks I am no longer able to add a Teams link when I access the account throught the browser (same for my colleagues). My colleagues can still add a Teams link when they use the Outlook app, however, since I am working on a personal laptop I cannot install the app and have to work from the browser. I reached out to internal IT support of course, but they can't help me unfortunately. First they stated that this never worked (which is not true, because I have been doing this for years) and later they stated that it is a change from the Microsoft end so they cannot solve it. Is this correct? And if so, what other ways of working would be available to reach the goal we are after (me setting up all initial meetings but others being able to adjust the invites as well when needed)? I also tried adding one colleague as a co-organizor, but it turned out that this colleague can still not change the meeting details..... Anyone here can help/advise?
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