Recent Discussions
No desktop app, no app button on Teams
I'm on an MS365 personal account. I tried to add the "apps" to Teams. I've tried changing permissions, running it as administrator, and changing the settings. So, I find out "If the Apps button is missing, it may be due to policy settings or the user's account type. For instance, the button is not available for personal Microsoft Teams accounts. Users can try using the web version of Teams or check for updates to the desktop app." I tried the web version and it's not there either. No apps button. So, I uninstalled and reinstalled the Teams desktop app. Now, I'm prompted the Store couldn't open the app and directed me to go to the Start menu. I did. Teams does not show up. I can't use the desktop version at all. Why can't I reinstall Teams? How do I fix this? And why is MS not allowing the "Apps" function on personal accounts? Is there a workaround?
More control with Teams chat notifications (Duration, marking as Read)
Currently in Teams it shows you if you have unread chats in your taskbar notification icon (small red bell). But to mark that notification as read you have to open up Teams and then highlight the conversation to mark it as 'Read'. Does anyone know if there is a way, or given thought to building a way, to have more control over the notification pop-up that would allow you to control how long the notification displays when a new chat is received and to also add a button that would allow you to mark the chat as read rather than opening the entire Teams application? I'm not seeing this ability in either the "Teams built-in" or "Windows" notification styles.' Thank you for your consideration! Chris
Adaptive Card embedded audio doesn't play
Hi Everyone I have an adaptive card that was working until this week. I've got a workflow that sends an email when a voicemail is received, then saves the voicemail in SharePoint and sends the audio file embedded in an adaptive card in Teams. The code isn't complicated, I've just put the sharing link as a variable and then it's more or less like this: "type": "Media", "sources": [ { "mimeType": "audio/wav", "url": "@{variables('VoicemailLink')})" } ] It was working last week, and I didn't change anything. I've put a quick workaround in to put a hyperlink to the voicemail in the text of the adaptive card, and that seems fine so the variable link is working and the saved audio file is working, it's just not embedding the file nicely into the card. It opens up in a browser window instead. Has there been an update to adaptive cards or Teams that might break this sort of thing? Thanks for your help.Microsoft Makes Another Change to Teams Channel Email Storage Location
In January 2025, Microsoft changed the SharePoint folder location to store copies of the email sent to Teams channels. Apparently, this update improved security, but it’s unclear exactly how the improvement comes about unless through obscurity. In any case, we missed this change completely and are publishing this note to remind everyone else of the importance of reading message center posts. https://office365itpros.com/2025/11/13/email-sent-to-teams-channels/
bug: no tray icon notification badge for new messages in the account not currently active.
The teams windows tray icon is supposed to show a new messages/activity badge. If you have multiple M365 accounts in Teams and there's a new message in the account that's not currently active, it does show the transient notification popup but the tray icon does not change. win11 24h2, Teams version 25094.310.3616.953What if post adaptive card and wait for a response timeout
Hi Team, Scenario: Post the adaptive card to the team chat. If the user doesn't respond after 2 hours, the adaptive card should be updated as "Expired"with a new design on the same conversation. In an attempt to comply with this, I used a "Post adaptive card in char and wait for response." Challenges: What would happen if I posted an adaptable card and waited for a response timeout? I wouldn't get a response. An error is being thrown. Expectations include waiting for a response after receiving an adapted card. In any case, your card has already produced a message ID and posted. This action should to return a Message Id in the event that a timeout occurs. Would you kindly respond if you have discovered a solution?
Teams Gains Ability to Start Chat with Email Address
A new Teams feature allows users to initiate chats with any email address. This caused some commotion in the security community, but it’s not that bad. In fact, it’s an extension of existing functionality that allows Teams users to chat with guest accounts. All that’s happening is that initiating a chat causes a new guest account to be created in the tenant, and there’s lots of controls to make sure that guests are controlled. https://office365itpros.com/2025/11/10/chat-with-email-address-teams/
Issue with Teams Notification Only Chatbot(Android)
Hi, We are developing a teams chat bot which is notificationOnly. but we observed that the chat is enabled on Android devices even though its notification only. its disabled in all other devices like desktop and ipad/ios but not on android(phone).please see the screenshot below.i captured it on my desktop and those test messages are sent from my android phone where the chat is supposed to be disabled everywhere.
Chat History Not Visible for New Participant
I conducted a test where a new participant was added to an ongoing chat. The participant is successfully added to the chat but cannot see the chat history. However, the participant remains in the chat after the conversation ends. Is there a central-level setting that prevents the chat from including historical messages and always creates a new chat for added participants?Issue AADSTS50020 when using external tenant account to sign in into Microsoft Teams Bot app
Let's say that I am creating 2 Microsoft Teams Bot apps (A) and (B) with 2 app registration (A-reg) and (B-reg) in my tenant (F). Each app use Microsoft Graph API with Chat.ReadWrite, Chat.Create and Files.Read, and configured to multi-tenant type to allow users from other tenants to sign in and use the app. In this case, let's say users in tenant (C) needs to access the app hosted in my tenant (F) The problem here is the app (A) work perfectly but the app (B) fails to allow users from external tenants to sign in and use Microsoft Graph API. Both app work well with user in the same tenant. And I don't know which configuration is different between the 2 app. Below is what I've tried until now: + Create an Azure registration with multi-tenant type, setup Redirect URI, Application ID URI, add client ID of 'Microsoft Teams' and 'Microsoft Teams Web Client' to the authorized client applications, add Scopes for Application ID URI + Create Azure Web app to run the bot code and Azure Bot that accept the messaging endpoint, add OAuth connection (AAD v2) using the app registration before, add channel Microsoft Teams to the bot + Create the manifest.zip and request the admin tenant (C) to add to their tenant and publish for all users. Both apps then can be access from user in my tenant (F), is visible to users in tenant (C). However, no user in tenant (C) including the admin themselves can sign in to the bot. All attempt results in 'AADSTS50020: User account 'account@(C)' from identity provider 'https://sts.windows.net/tenant_C_id/' does not exist in tenant '(F)' and cannot access the application 'app_client_ID'(app_name) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.' Did anyone experience the same issue? I went through many documents and topics but not yet find any solution.
I see audio message listed under chat but when I open chat I see no audio messages
The first chat says audio message but when I click I don't see any audio message This is on samsung galaxy phone android On teams for web see something else This is what shows up under teams for web but still I don't know how to play the audio
Enable mic option in custom teams app
I have a copilot studio agent created using copilot studio. I want to upload this app and use in teams. How ever i need the mic button feature which is by default available in microsoft teams copilot app. So when user clicks this mic button the audio user speaks is automatically converted to text in message box. Is this possible to have a similar feature in custom app pointing to a copilot studio agent?
Teams Auto Attendant Calls Not Ringing Agents
Hello Community, We are facing a recurring issue with our Microsoft Teams Auto Attendant (AA) setup. Incoming calls to our main AA number do not ring the assigned agents' Teams clients. Instead, agents only receive a "Missed Call" notification once the caller disconnects or the AA timeout expires, even though the call never audibly rang on their end. We are looking for a reliable way to ensure calls are properly routed, audibly ring for agents, and are accurately logged for follow-up. Environment Details Platform: Microsoft Teams (Admin Center, New Teams Client) Licenses: Microsoft 365 E3/E5 for users; Teams Phone Resource Account licenses assigned to AA resource accounts Routing: Auto Attendant routes directly to a person within the organization Observed Behavior A customer calls the Auto Attendant number. The customer selects an option that routes to a person in the organization. The customer disconnects while waiting in the AA queue, or the AA timeout is reached. Agents see a "Missed Call" entry in their Teams activity feed, but no ringing notification or active call alert ever appeared in the Teams client. Troubleshooting Performed Microsoft Diagnostics: The M365 Admin Center diagnostic tool flagged the existing AA resource account as invalid and recommended deletion and recreation. Recreated Resource Account: Deleted the old resource account, created a new one, reassigned licenses and phone numbers, and re-linked it to the Auto Attendant. Despite these steps, the issue persists. We have an open case with Microsoft Support, but we are hoping the community might have additional insights or workarounds for this "ghost missed call" scenario. Questions for the Community Has anyone else experienced missed call notifications without the call actually ringing on the agent's Teams client? Are there any PowerShell configurations, Teams policies, or advanced Teams Phone settings that could be causing or resolving this behavior?
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