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Microsoft Teams Support
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946

Cortana voice assistance deprecation in Microsoft Teams Rooms and Teams Display solutions

JohnSteckroth on Sep 19 2023 08:00 AM
While the Microsoft Teams product team is rapidly releasing new features and capabilities for Microsoft Teams Rooms and ...
44.6K

Staying compliant: Get ready for Microsoft Teams Rooms Licensing Policy Enforcement

kyle_spiess on Mar 24 2023 09:07 AM
Attention: Less Than 30 Days Remaining! As a reminder, our 90-day grace period on enforcement will soon come to an end. ...
11.1K

Users in China could experience poor audio, video or screen sharing in Meetings

Bill Yuan on Aug 31 2022 09:55 PM
Multi-national tenant users based in China could experience poor audio, video or screen sharing in meetings during an on...
8,323

New Diagnostic: Teams and Exchange Hybrid Integration in the MRCA

Corbin Meek on Mar 03 2022 06:19 AM
New MRCA Diagnostic for validating and troubleshooting your Exchange Hybrid configuration for Teams connectivity
5,034

Updated Diagnostic: 1:1 Call Recording Diagnostic Has a New Behavior

Sorin Duta on Oct 07 2021 04:50 AM
Improved Teams Diagnostic 1:1 Call Recording Policy
6,752

New Diagnostic: 1:1 Call Recording in Teams

Corbin Meek on May 28 2021 12:14 PM
New Teams Diagnostic 1:1 Call Recording Policy
10.8K

New Diagnostic: Missing Teams Meeting Recording

Corbin Meek on Apr 28 2021 06:07 AM
New Teams diagnostic for Missing Recording
18K

1:1 Call Recording Policy Controls Are (Almost!) Here

Corbin Meek on Mar 26 2021 11:06 AM
AllowCloudRecordingForCalls in Teams Calling Policies Give Admins More Control
7,385

Teams Meeting Recording Diagnostic in Microsoft Remote Connectivity Analyzer

Corbin Meek on Mar 17 2021 02:33 PM
Teams Meeting Recording Diagnostic test now available in Microsoft Remote Connectivity Analyzer
7,411

Teams Meeting Delegation Diagnostic Now Available in Microsoft Remote Connectivity Analyzer

Corbin Meek on Mar 17 2021 10:22 AM
Troubleshoot Teams Meeting Delegation Issues with this new MRCA Offering
7,035

New Diagnostic: Teams Call Forwarding

Corbin Meek on Feb 05 2021 10:45 AM
A diagnostic to test an end user's call forwarding configuration
7,495

Important updates to Guest Access defaults in Teams starting in February 2021

Bill Kaupp on Feb 05 2021 10:27 AM
In Teams support, we often receive questions from customers seeking help when working with Guests – especially from new ...
6,962

Does Your Organization Record Teams Meetings? Bookmark this link!

Corbin Meek on Jan 06 2021 03:17 PM
Milestone dates for Teams Meeting Recordings moving from Stream to OneDrive SharePoint
15.1K

Teams Calendar App test now available in Microsoft Remote Connectivity Analyzer

Corbin Meek on Dec 18 2020 01:54 PM
New Diagnostic for Teams and Exchange Interaction
6,445

New Diagnostic: Teams Voicemail

Corbin Meek on Dec 16 2020 08:07 AM
New Diagnostic for Teams Voicemail is now available
20.6K

New Diagnostic for Teams Meeting Recording

Corbin Meek on Nov 20 2020 11:47 AM
Announcing a new Support Diagnostic for Teams Meeting Recording
5,125

Kitchen Table Admin: Microsoft Audio Conferencing Part 2 - Troubleshooting

Corbin Meek on Nov 06 2020 07:29 AM
Kitchen Table Admin Video Series: Troubleshooting Microsoft Audio Conferencing
7,792

Kitchen Table Admin: Introduction to Microsoft Audio Conferencing

Corbin Meek on Oct 21 2020 04:35 PM
Kitchen Table Admin Video Series: Introduction to Microsoft Audio Conferencing
5,923

Kitchen Table Admin: A New Video Series for Teams and M365 IT Admins

Corbin Meek on Oct 07 2020 06:12 AM
Introducing a new video series for IT Admins working with Microsoft Teams
26.7K

Self-help diagnostics available for Microsoft Teams Administrators

Corbin Meek on Apr 13 2020 12:22 PM
Support Diagnostics are available for Microsoft Teams Administrators in the Office 365 Admin Center
5,647

Hello World

Corbin Meek on Apr 10 2020 07:42 AM
A new blog for Microsoft Teams Support team in the spirit of NextHop and EHLO

Latest Comments

Nargg
in New Diagnostic: Teams Voicemail on Sep 27 2023 12:33 PM
Not seeing this diag. Troubling how things change in Microsoft and no longer work.
0 Likes
mmaric
in Upcoming Certificate Changes Impacting Direct Routing Users on Sep 26 2023 03:42 AM
interesting. Made a quick test against suggested test SIP frontend(sip.mspki.pstnhub.microsoft.com) and I see MSFT represents itself now with the certificate chain: that said it looks as apart from the Root CA change there is also an intermediate cert that signs MSFT end entity cert? "Microsoft Azur...
0 Likes
AMateos91
in Cross-Cloud Communications between the 21Vianet Teams in China and the Worldwide Teams on Aug 28 2023 01:08 AM
Thanks for sharing. Best regards!
0 Likes
Kruthika Ponnusamy
in Staying compliant: Get ready for Microsoft Teams Rooms Licensing Policy Enforcement on Aug 02 2023 02:30 PM
@GTFoley Here is the list of devices that are Teams certified. Devices for Teams - Microsoft Teams | Microsoft Learn. The MTR Pro license is required for all conference room devices including the Trio C60 devices. The Trio 8500/8800 have been out of certification since 2020 and out of support since ...
0 Likes
GTFoley
in Staying compliant: Get ready for Microsoft Teams Rooms Licensing Policy Enforcement on Jul 18 2023 01:03 PM
Where can we get a list of devices that are no longer supported under the new licensing structure? It was only after opening a ticket with support once the license had been changed that we were informed we would have to purchase all new conference room phones. We're now working with all of our clien...
0 Likes