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Ilya Bukshteyn
in
Microsoft Teams Rooms May update
on
06-05-2020
@GerryVS @Toris_no we have published a troubleshooting article
specifically around 4.4.41, and are working to release an automated
troubleshooting tool as well as address the root issue(s) in a future
app update. Meanwhile please contact @Sohail Tariq so we can collect
logs from any systems with iss...
0 Likes
Toris_no
in
Microsoft Teams Rooms May update
on
06-05-2020
@jschina have you added country code to the phone number? I had the
issue on all our 18 rooms, but I just added +47 for Norway and number
was showing within a few hours on the MTR. @GerryVS I have spoken with
other consultants that got the same issue on ThinkSmart Hub 500 devices.
They also went thr...
0 Likes
GerryVS
in
Microsoft Teams Rooms May update
on
06-05-2020
@Toris_no meantime I received feedback from Logitech that the the last
update pushed by MS via the windows store was not complete in some cases
and that this is causing the issue on many devices running
4.4.41.0Logitech asked me to force an update via Powershell what I will
try todo tomorrow to see ...
0 Likes
GerryVS
in
Microsoft Teams Rooms May update
on
06-05-2020
@Toris_no I've escalated it towards Logitech but there definitly seem to
be something wrong with the latest Teams client on the MTR devices if
you ask me, I tried a lot of troubleshooting but nothing seems to help
so far. I've tried swithing to Skype (Default) back to Teams (Default).
Performed some...
0 Likes
Graham Walsh
in
Microsoft Teams Rooms May update
on
06-05-2020
@jschina I have one system that this worked on and one that it hasn't
replicated since. Not had a chance to investigate what is up with it.
1 Likes