Microsoft Teams Blog articles

Workplace - Places and Teams Rooms

Frontline workers

Teams Platform

Slash commands for agents- Public Preview

Triggering an agent shouldn't break your flow. With slash commands, users can invoke agent actions, retrieve information, or kick off tasks directly from the compose box using simple "/" prompts — keeping agents one keystroke away in any chat or channel.

Quoted replies for agents- Public Preview

Threaded conversations are easier to follow when agents stay anchored to the right message. With quoted replies, your agent can now reference the exact message a user is responding to so context isn't lost as threads grow longer or branch into side discussions. Agents can also send quoted replies of their own, keeping multi-turn exchanges clear and traceable for everyone in the chat.

Message Reactions for Agents – Public Preview

Ever wish your agent could just give a thumbs-up instead of cluttering a thread with another reply? Now it can. Agents in Teams can now respond with emoji reactions the same way people do, matching the rhythm of the conversation with a lightweight signal instead of an extra message. Threads stay clean, exchanges feel more natural, and you get a clear acknowledgment without the noise.

New Teams CLI

Building an agent today means juggling registration, credentials, manifest creation, and deployment across multiple tools, slowing developers down before they even get to the interesting work. The new Teams CLI collapses all of it into a single command, working alongside coding agents to take a Teams agent from idea to running instance in minutes. By handling setup and diagnostics behind the scenes, developers can focus on agent logic instead of managing configuration complexity. Learn more here.

Linear agent in Teams

Software teams lose momentum every time a channel decision has to be manually translated into a Linear issue or project update. The Linear agent in Teams closes that gap by turning conversations directly into actionable work — creating issues, capturing context, and updating project workflows from inside the thread where the decision was made. The Linear agent is available now in the Microsoft Marketplace.

Cursor agent in Teams
Engineering work stalls every time you have to leave a Teams discussion to fix a bug or ship a feature in a separate tool. The Cursor agent in Teams keeps you in the flow: @mention it in any channel or chat to invoke Cursor's Cloud Agents directly inside the conversation, where it returns results with full context of the discussion. The result is a faster path from idea to production, without ever leaving Teams. The Cursor agent is available now in the Microsoft Marketplace.

Atlassian Rovo agent in Teams
Jumping between Teams, Jira, and Confluence to turn a chat decision into actual project work slows everyone down. The Atlassian Rovo agent in Teams brings AI-powered context and action across Jira, Confluence, and Teamwork Graph organizational data into your conversations — so you can go from a question in chat to creating Jira issues, drafting Confluence pages, and updating workflows in a single interaction. Rovo evolves Atlassian's previous Jira and Confluence apps into an orchestrating "uber agent" for Atlassian AI, now available in the Microsoft Marketplace.

MCP servers/connectors discovery and connection UI from agent settings- Public Preview

Connecting an agent to the right external system used to mean piecing together configurations from multiple places. Now, you can discover, connect, and manage MCP servers and connectors all from one unified experience inside agent settings in Teams — so it's faster and more secure to plug external data and services into agent workflows.

Bot Detection - TAC Policy

Bots and other automated participants are joining more meetings than ever, and organizers don't always know which attendees are human. With the new Bot Detection policy in the Teams Admin Center, IT admins can set tenant-wide rules for how automated participants are handled when they try to join. Organizers can see them clearly flagged in the lobby and make intentional decisions about admitting them, resulting in more predictable meetings and consistent admin controls across the organization.

App centric management in Teams Admin Center to manage the Apps access for tenants, end-users, and groups in GCC

In GCC environments, controlling who can install which Teams apps used to require broad permission policies that didn't scale well as app catalogs grew. With app-centric management, GCC admins can now set defaults for newly published apps and decide app-by-app whether everyone, specific users and groups, or no one, can install them. Existing app permission policies are migrated automatically, so current availability stays intact.

Visual enhancements in adaptive cards

Agent responses used to feel flat, with long walls of text and little room for users to drill into the details that matter. New visual TableSet, Accordion, and Loop components let agent builders structure responses into navigable tabs, expandable sections, and repeating content so users can scan and act on information the same way they would in a polished app. Expanded action capabilities such as Popover and richer content support through references and Citations round out the experience.

Organization evaluation score for apps and agents- Public Preview

IT admins used to manually review trust data for Teams agents and apps in the admin center to verify security, privacy, and compliance standards. This new feature enables admins to define their company's approval requirements once; the system then automatically assesses apps and agents, generating an evaluation score and detailed report per agent/app. This speeds up decision-making by clearly surfacing which ones meet all company standards and which need further review.

M365 Agents Toolkit and Developer Portal Support for Agents in Gov Clouds

Developers building for regulated customers used to face a choice: ship in commercial cloud, or rebuild from scratch for government environments. Now, the Microsoft 365 Agents Toolkit and Developer Portal are expanding support for building agents in Government Community Cloud (GCC), GCC High (GCCH), and DoD — so the same solution can reach highly regulated organizations without redesign or re-architecture.

M365 certification bulk management

IT admins today have to enable trusted third-party apps one at a time in the Teams admin center, a slow and repetitive process when working across hundreds of apps. This feature evolves the org-wide third-party app setting from a simple ON/OFF toggle into a granular dropdown with a new "Allow only Microsoft 365 certified apps" option, letting admins turn on every Microsoft-certified app across their tenant in a single click. As apps earn or lose certification, the platform keeps availability in sync automatically — no ongoing manual upkeep.

Observability features for A365 Agents in Teams- Public Preview

As more A365 agents act on behalf of users in Teams, IT needs more than just visibility and control—they need to understand how those agents are operating in real time. These new observability capabilities provide deep insights into agent activity, usage, performance, and interactions across Teams and the Microsoft 365 Copilot Agent Store. By surfacing real-time metrics and governance signals, admins can monitor behavior, identify issues, and ensure agents are operating securely, compliantly, and effectively at scale.

A365 agents on Teams mobile- Public Preview

Bring AI agents with you wherever work happens. A365 agents are now available on Teams mobile in public preview, so you can discover, chat with, and add approved agents to conversations and meetings from your phone, the same way you would from desktop. From the Teams mobile app store, browse the "Agents for your team" category, request an agent, and start delegating tasks on the go after admin approval.

Enhanced Teams Store- Public Preview

Finding the right agent in Teams just got easier, and knowing what it does is now instant. The enhanced Teams Agents & Apps Store solves both problems. Smarter search surfaces helpful suggestions that appear the moment you open the search box, and results update instantly as you type. Once you find what you're looking for, redesigned tiles, clickable sample prompts, and a personalized "Your Agents & Apps" view make it easy to evaluate an agent and put it to work right away.

Chat and Collaboration

Create workflows with slash commands

Jumping out of a chat to update your status or schedule a message breaks your concentration just when you're trying to get something done. Now, you can stay in the compose box using slash commands. Type / on an empty line to interact with apps and agents, create and manage workflows, or run Teams actions like /busy, /goto, or /schedulemessage. Whether you're inserting a GIF or managing workflows, slash commands offer a consistent and efficient way to get things done without leaving your flow.

Improved code readability with line numbers

Pointing teammates to "the third line from the bottom" gets old fast when you're reviewing code in a chat. Teams now displays automatic line numbers in code blocks so you can reference specific lines naturally in reviews and discussions, and enhanced keyboard navigation lets you move through code without reaching for the mouse.

Badging updates help find messages that count in the chat list

That little badge on your Teams app icon tells you something needs attention, but tracking down exactly which message is driving it can take longer than you'd like. Now, unmuted chats show a purple indicator when they affect the badge. In addition, mentions, followed threads, and tag mentions display a purple number showing how many unread items are part of the count.

Catch up on Teams conversations on mobile

Catch up on everything that needs your attention in a single, unified view. Each conversation appears on its own swipeable card with full context and all the actions you need - reply, react, save, mark read/unread, follow/unfollow - to complete your triage. Simply tap the Catch up button at the top of your chat list to get started and get swiping! Learn more about Catch up.

Quick access to read items from unread-only mode

Unread-only mode keeps your chat list focused on what needs attention, but sometimes you still need to find a message you read earlier. Now, hovering over any section in unread-only view reveals an eye icon that opens a list of read chats and channels for that section, without leaving your unread view.

Instant search results when typing in Teams Find in chat and channel

Hitting Enter, scanning results, refining your query, and trying again is a slow way to find a message. Find in chat and Find in channel now show results instantly as you type, so you can refine on the fly and get to the right message faster.

Advanced filters in Teams Find in chat and channel

When the right message is buried under hundreds of others, scrolling isn't a search strategy. New filters in Find in chat and Find in channel let you narrow results by sender, date, attachments, or mentions directly from the right rail — accessible via Ctrl+F (Windows), Cmd+F (Mac), or the Find icon in any chat or channel header.

Teams honors the Windows Do not disturb setting

Setting Windows to Do not disturb but still getting pinged by Teams defeats the whole point of focus time. Teams integrates with the Do not disturb setting in Windows to help reduce interruptions during focused work. Teams notifications are paused when the Windows Do not disturb setting is turned on, and resume after it is turned off.

Meetings

Video recap

Catching up on meetings just got a whole lot faster. Video recap turns your recorded Teams meetings into short, narrated highlight reels, pairing an AI-generated voiceover with real clips of the key moments, decisions, and shared visuals from the conversation. Whether you missed a meeting or just want to revisit the most important parts, video recap helps you quickly grasp the flow, tone, and outcomes without scrubbing through the full recording. Available to Microsoft 365 Copilot–licensed users on Teams for Windows, Mac, and the web, for recorded English-language meetings between 10 and 90 minutes.

Ability to delete recap

Cleaning up after a sensitive meeting used to mean deleting recording, transcript, AI summary, and notes from separate places, or asking an admin for help. Organizers can now delete all of it in one place from the recap page's More (…) menu. Shared files stay put in their original locations. It's a quick, confident way to support your retention practices — no admin setup required.

Teams Phone

Brand Impersonation Protection in Microsoft Teams Calling

Stay one step ahead of scammers. Teams now detects and warns you when a caller may be impersonating a trusted brand—like your IT helpdesk, bank, or Microsoft Support—before you engage. When a potential threat is detected, you'll see an in-call alert with clear identity signals (such as "Scam suspected"), empowering you to decline, leave, or report the call instantly. No extra tools needed—protection is built right into your calling experience. It's proactive security that keeps your credentials, data, and organization safe without disrupting your workflow.

Report a Suspicious Call in Teams

Suspicious calls used to be easy to hang up on but hard to actually do anything about.

Users can now report calls that appear unusual or suspicious directly in the Calls app history. After selecting, “Report call”, in the call’s additional options, users can add a reason to the report and have the option to block the caller. When a call is reported, the signal helps strengthen Microsoft’s detection systems to reduce future unwanted or malicious activity. By making it easy to report in the moment, users can contribute to ongoing threat protection while helping improve overall call security across the organization.

Queues app for Teams Mobile

Customer-facing employees can't always sit at a desk all day, but stepping away used to mean dropping out of the queue and missing calls. The Queues app — with advanced queue management and collaborative calling — is now supported on Teams mobile, so information workers like bank tellers or IT help desk representatives can stay opted in, review recent calls, and return missed customer calls from their phone. The result: faster response, fewer missed opportunities, and a more consistent customer experience away from the desk.

Consult and merge a PSTN caller through DTMF

Need to consult a subject matter expert in a private conversation before merging them into a meeting, but they're behind an auto attendant phone menu? Now you can. Meeting organizers can consult and merge PSTN callers into active Teams meetings, even when reaching them requires navigating Dual-Tone Multi-Frequency (DTMF) menus, so the right person joins the conversation without delays or call drops.

Workplace - Places and Teams Rooms

Enhanced media quality for Direct Guest Join in Teams Rooms on Windows

You’ll notice media quality improvements including support for up to 16 participant videos (4×4 grid) available in May and simulcast streaming (June) when using Direct Guest Join. These updates make cross-platform meetings more immersive and reliable when joining Teams meetings from Zoom, Google Meet, or Cisco devices. Learn more.

Miracast support for Teams Rooms on Windows devices including touch boards

Cables and connectors slow down meetings, especially in flex spaces where guests and visitors need to share quickly. Teams Rooms on Windows all-in-one touch boards, now support Miracast for cable-free wireless screen mirroring alongside Teams Cast and HDMI ingest. Walk in, mirror your screen, present. Available with Teams Rooms Pro. Learn more.

Multi-camera view support for GCC-H and DoD in Teams Rooms on Windows

Remote participants in large rooms often miss what's happening because they're stuck looking at a single, fixed camera angle. GCC-H and DoD cloud customers can now use multi-camera views in Microsoft Teams Rooms on Windows, allowing remote participants to switch between multiple in-room camera feeds for improved visibility and engagement in larger spaces. Find camera requirements here. Available with Teams Rooms Pro. Learn more.

Multi-stream IntelliFrame support for GCC-H and DoD in Teams Rooms on Windows

In hybrid meetings, remote attendees often see in-room participants in a single distant frame— making it hard to read faces and engage. Multi-stream IntelliFrame, now available for GCC-H and DoD customers in Teams Rooms on Windows, sends a separate video feed of each in-room participant for far more inclusive hybrid conversations. Requires a compatible intelligent camera. Available with Teams Rooms Pro. Learn more.

Book future meetings directly from Teams panels

You can now make an upcoming meeting reservation from a Teams panel by browsing the calendar on the device and choosing any open time slot through midnight the next day. Add a guest during booking streamlining ad-hoc scheduling and coordination. Available with Teams Rooms Pro and Shared Device licenses. Learn more.

Enhanced issue detection in Teams Rooms on Windows and auto-remediation with Teams Rooms Pro Management

To minimize delays due to equipment issues, Teams Rooms on Windows proactively monitors room audio, video, and display signals to detect issues in meeting spaces. Teams Rooms Pro Management automatically remediates common issues that can be resolved through software, configuration changes, or device resets during nightly maintenance. This ensures users have reliable, ready-to-use meeting rooms, while IT admins benefit from reduced manual troubleshooting and increased uptime. Available for Teams Rooms Pro-licensed rooms. Learn more.

Room health signals and notifications in Teams Rooms on Windows

When critical issues impact room functionality, meetings can be delayed or derailed. Room health signals now trigger display of a banner notification on both the front-of-room display and console in Teams Rooms on Windows. Room health signals help get issues resolved quickly and ensure productive meetings. Available with Teams Rooms Pro. Learn more.

Expanded access to the AI Assistant for all roles in the Teams Rooms Pro Management portal

Admins now have broader access to the AI Assistant in the Teams Rooms Pro Management portal, no longer limited to global admin roles. Using role-based access controls (RBAC), admins see only rooms and devices they manage, improving visibility and support while adhering to security policies. Learn more.

Fundamentals and Security

Agent metadata visibility in Teams Admin Center

Approving an AI agent for the organization used to mean piecing together what it could actually do from multiple places. IT admins can now view detailed agent metadata — capabilities, knowledge sources, and allowed actions — directly in the Teams Admin Center before approving or enabling agents. With this visibility centralized in one place, admins can understand what kind of agent they are approving and broaden rollout once they're certain agents meet their security and compliance standards.

User-Reported Teams Message Security Signals in the Teams Admin Center

Users flag suspicious messages every day, but those signals used to be hard for IT to act on at scale. Admins can now monitor user-reported security signals directly in the Teams Admin Center through the Security Message Violation report, surfacing flagged messages and false-positive reports in one centralized view, so security controls can be tuned to real-world threat exposure without leaving the admin center.

Account switching for native Mac controls via dock and menu bar

Juggling work, guest, and tenant accounts in Teams on Mac used to mean opening the full app every time you needed to switch. Now, account and tenant switching controls live directly in the macOS dock and menu bar — exactly where Mac users expect them — so toggling between organizations or accounts takes one click.

Frontline workers

Explore our learn docs for more information on all of our Teams for frontline solutions.

Guided setup for Frontline

Rolling Teams out to thousands of frontline workers used to mean stitching together onboarding, team structure, and pinned-app policies across multiple tools. Guided setup in the Teams Admin Center now walks admins through all of it in one place — making it easier to expand pilots, keep app layouts uniform, and track adoption with built-in insights. Learn more in the official documentation here or sign up here to explore additional deployment capabilities in private preview.

Automatically fill open shifts with Smart Scheduling

Smart scheduling in Shifts takes the manual effort out of building frontline schedules. Managers can automatically assign open shifts based on employee availability, scheduled time off, constraints such as maximum weekly or daily hours, and historical data about what shifts people usually work. Simply create open shifts for the required number of positions, select "Assign open shifts," and let Teams find the best match for each slot. Any shifts that can't be filled automatically are flagged for manual review, so managers stay in control while saving significant time. The result: faster, fairer schedules with less effort for managers and frontline workers alike.

Deliver operational updates with the Communicator app

Critical updates for frontline workers — safety alerts, training reminders, outage notifications — often get lost in long channel threads or scattered across other apps.

The Communicator app in Microsoft Teams enables operations teams to deliver structured, actionable updates directly within the channels frontline workers already use. Whether sharing safety alerts, training reminders, or outage notifications, teams can publish consistent, easy-to-act-on messages, track delivery and engagement, and communicate seamlessly without requiring additional apps or workflow changes.

Run hands-free site walkthroughs with voice in Frontline Agent

Typing inspection notes on a phone while walking a site is slow, error-prone, and can be a safety risk. Frontline Agent enables voice-driven site walkthroughs, allowing workers to complete inspections, capture issues, and document compliance tasks using natural speech. Inputs are automatically transcribed into structured digital records, reducing manual data entry, speeding up reporting, and ensuring critical insights from the field are consistently captured.

Certified for Teams Devices

Barco ClickShare Hub Core with Logitech Meetup 2

The ClickShare Hub Core and Logitech MeetUp 2 bundle is a solution certified for Microsoft Teams Rooms designed for small meeting rooms. ClickShare Hub Core enables one-click, wireless conferencing and 4K content sharing with one next-gen ClickShare Button (featuring Wi-Fi 6E and USB-C DisplayPort™). Built on the Microsoft Device Ecosystem Platform (MDEP), it’s designed to deliver a secure meeting experience. The widely recognized Logitech MeetUp 2 video bar delivers USB-connected high-quality audio and video with AI-enhanced performance. For meeting participants, this bundle ensures intuitive and engaging meetings. For IT managers, it pairs ease of installation and eco-friendliness with enterprise-grade security, compliance, and standardized integration. Learn more

Jabra Scheduler

Jabra Scheduler is a smart, professional room scheduling panel that makes finding and booking meeting rooms fast. With an integrated lightbar and intuitive touchscreen, it’s certified for Microsoft Teams. Easy to deploy, simple to scale, and built to unlock more productive meetings across your workplace. Learn more

Neat Pad Pro

Neat Pad Pro elevates how meetings come together. As a meeting room controller or scheduling display, it gives teams effortless command and IT a simple, scalable way to manage rooms. With a 10-inch touchscreen, built-in microphones, and intelligent processing, it enhances audio, sharpens control, and improves accessibility—so meetings run more smoothly and sound clearer. Learn more

Jabra Speak2 40

Built for hybrid workers who take meetings from anywhere, the Jabra Speak2 40 delivers true full-duplex audio with a 50mm speaker, wideband sound, and four advanced beamforming microphones — connecting via either USB-C or USB-A on the same cable. Learn more.

Owl Labs Meeting Owl 5 Pro

The Meeting Owl 5 Pro is redefining the center-of-table experience by making hybrid meetings simpler and smarter than ever. Our next-gen camera, speaker, and microphone device powers enterprise-grade hybrid meetings with an easy-to-use BYOD solution. It combines 360-degree 4K video with award-winning automatic speaker-switching software to enable effective hybrid collaboration in any space. Features native HDMI and Ethernet ports for a seamless single-cable BYOD experience built with security and reliability in mind. Compatible with all video conferencing platforms, including Microsoft Teams, Zoom, and many others. Learn more.

What's New in Microsoft Teams | April 2026

KerryPerezHeffernan — Thu, 30 Apr 2026 15:00:00 GMT

Our team just wrapped up the M365 Community Conference in Orlando, FL, and it was an incredible way to close out April! Our teams were energized by connecting with, listening to, and sharing what’s new with many of you: the builders, innovators and icons of intelligent work. Thank you to everyone who attended, and we can’t wait to see even more of you at next year’s conference!

As for this month’s Teams updates, we remain focused on bringing you features that can make collaboration more intelligent, secure, and seamless—whether you’re working with AI, managing calls, or enabling hybrid teams at scale.

Across meetings, calling, and the workplace, you’ll find improvements designed to remove friction, from smarter call handling with Copilot call delegation, to Interpreter agent enhancements that support proper attribution for sign-language users in meetings, and updated room booking and live transcription in meetings in Teams Rooms.

In another new update, Targeted messages for agents now enables your agents and bots to send targeted, private, temporary updates to specific users in chats, channels, and meetings, without interrupting everyone else.

We’re also delivering meaningful security and compliance enhancements, including sensitivity label inheritance for meeting recordings and Loop notes, improved admin visibility into external collaboration risks, and new user‑reported security signals in the Teams admin center. These updates help organizations protect information end to end, without slowing down teamwork.

Together, these updates reflect our continued focus on helping teams collaborate more effectively, confidently, and securely—every day. Read on for all the latest updates!

Feature categories: (All features listed are generally available unless otherwise noted)

Chat and Collaboration

Meetings

Workplace

Platform

Frontline Workers

Cisco Room Bar with 43” display

Chat and Collaboration

Targeted messages for agents on Teams

Send private, targeted messages from agents or bots to a specific person in a channel, group chat, or meeting—without distracting everyone else. Agents can share timely prompts, reminders, or next steps only with the people who need them, keeping conversations focused and clutter-free. As situations change, agents can update or remove these messages so guidance stays relevant and accurate. To enable targeted messaging for agents visit this page: Targeted Messages - Teams | Microsoft Learn

Simplified Teams app bar

The Teams app bar has been simplified to help you focus on what matters. App labels are hidden by default to reduce visual noise, the overflow menu is less cluttered, and you can now choose to show or hide the app bar to create more space for your work.

New controls for quick views in the Teams chat list

Positioned at the top of the chat and channels list in Teams, quick view controls provide fast access to mentions, followed threads, and more. You can choose when and how quick views are displayed – and can collapse the section at any time.

Experts & verified answers in communities

Help community members quickly identify trusted responses with Community Experts and verified answers. In the Engage app for Android and the Engage app in Teams for iOS and Android, members can request expert status, which admins can review and assign. Approved experts are highlighted with a special label next to their names and, along with admins, can endorse accurate and credible responses. Once marked, these responses receive a “verified” label, making it easy for viewers to recognize correct answers and rely on trusted expertise across community conversations.

Microsoft Viva: Engage community membership management in Teams for iOS & Android

Manage your communities on the go. Community admins can now add or remove members directly from the Teams mobile app on iOS and Android. Keep your Viva Engage communities up to date—anytime, anywhere.

Meetings

Consecutive interpretation in Interpreter agent

Consecutive interpretation is a new mode in Microsoft Teams Interpreter that helps participants collaborate more naturally in meetings with two spoken languages.

With consecutive interpretation, the translation begins after each speaker finishes speaking. This creates a turn-based flow that more closely reflects how people naturally communicate in multilingual conversations. In addition, consecutive interpretation brings Interpreter onto the meeting stage for everyone to see and hear, making it easier to follow, participate, and stay aligned. With this update, Interpreter now supports two modes: real-time simultaneous interpretation, launched last year, and the new consecutive interpretation mode designed for back-and-forth conversations—now available in public preview.

Accurate transcript attribution for meetings with sign language interpreters

Transcripts now attribute contributions to the original participant using sign language, not the interpreter. This ensures ideas and decisions are correctly credited to the person who shared them, including in Copilot chat and meeting recap.

Spoken language detection is now automatic

Spoken language detection is now fully automatic. Teams will automatically detect each speaker’s spoken language and update it in real time as the conversation evolves. Manual spoken language selection will no longer be available. This applies to both live captions and transcripts when Interpreter is enabled or when multilingual speech recognition is turned on in meeting options, helping deliver more accurate language recognition and a more consistent multilingual meeting experience.

Teams meeting Notes, powered by Loop

Teams meeting Notes, powered by Loop, are now available for instant meetings that started via ‘Meet now’ from the calendar. Notes are Loop components in Teams meetings and chats that allow end users to co-create and collaborate on their meeting agenda, notes, and action items that can be co-authored and edited by everyone. Since Notes are Loop components, they stay in sync across all the places they have been shared. Once added, meeting notes can also be shared and edited in the Loop app in your web browser.

Resize the top video gallery in Teams meetings to see more people when content is being shared.

Now you can resize the video gallery at the top of your meeting window when content is being shared, making it easy to see more participants alongside the presentation. Simply drag the divider between the shared content and the video gallery to adjust how much space each takes up. Whether you're in a small team sync or a large all-hands meeting, this gives you the flexibility to keep more faces visible while staying focused on what's being presented, helping everyone feel seen and engaged. Available on Windows desktop and Mac.

Teams Phone

Copilot call delegation - Frontier

Incoming calls don’t wait for a break in your day. Whether you’re leading a meeting or juggling back-to-back commitments, every new call creates the same dilemma: answer and risk losing momentum, or ignore it and risk missing something important. Microsoft 365 Copilot can now help answer your incoming Teams calls and schedule follow-up appointments on your behalf. After turning on the experience in the Teams Calls settings, call delegation gathers context from callers that it shares with you to help you decide whether to pick up. It can also set up follow-up appointments via Microsoft Bookings so that you remember to meet with the callers that matter most. This experience is available to users with a Microsoft 365 Copilot license through Frontier early access program. Learn more about call delegation and the Frontier program.

Teams Phone user multi-line

Many organizations need a way for a single person to represent multiple departments or regions in calling without juggling different Teams accounts, devices, or complicated routing workarounds. Teams Phone user multi-line now enables Teams administrators to configure and assign up to 10 phone numbers to an individual user through Teams admin center. Supported across desktop and Teams phone devices, user multi-line is ideal for individuals who handle multiple roles or who call contacts across different geographies. For example, a communications director supporting both press relations and analyst relations can take inbound calls for either function and place outbound calls using the appropriate number, all within a unified Teams experience. Or a customer success manager covering North America and Europe can use dedicated regional numbers so that customers reach the right line and interact with a familiar local caller ID, helping build greater trust. Learn more.

Workplace - Rooms

Ad-hoc room reservation from Teams Rooms on Android console

With Teams Rooms on Android consoles, you can quickly book a meeting room for immediate use, helping to avoid scheduling conflicts and ensure uninterrupted spontaneous meetings. Available in Teams Rooms Pro-licensed rooms. Learn more.

Live transcription in Teams Rooms on Android

View and control live transcription during a meeting from a Teams Rooms on Android device. The real-time transcript includes speaker names and timestamp. You can adjust settings such as spoken language, translated language, and whether both original and translated transcripts are displayed side by side on the front of room display. This feature is available in Teams Rooms Pro. Learn more.

Digital signage in Teams Rooms on Android

As with Teams Rooms on Windows, IT Admins can now set up Teams Rooms on Android to show dynamic content on the front-of-room display when not in use. Configuration is available for tenant-wide and room-specific settings via the Teams Rooms Pro Management portal. The feature supports select third-party digital signage partners like Appspace and XOGO, and is included with Teams Rooms Pro. Learn more.

Fundamentals and Security

Sensitivity label inheritance for meeting recordings and Loop meeting notes

Meeting recordings and Loop meeting notes now automatically inherit your meeting’s sensitivity label. When admins enable label inheritance in the sensitivity label policy, any labeled meeting applies the same label to its MP4 recording and meeting notes, ensuring access controls and protections like data handling rules and encryption carry forward consistently. This also ensures that Copilot and agent responses based on transcripts and notes accurately reflect the meeting’s sensitivity, keeping confidential content protected end to end.

External Domains Anomalies Report

The External Domains Anomalies Report helps admins proactively identify unusual or risky interactions with external organizations in Microsoft Teams. By analyzing communication trends and detecting sudden spikes, new domains, or abnormal engagement patterns, it provides early visibility into potential data-sharing or security risks. As external collaboration continues to grow, this report offers admins actionable insights to protect their tenants while maintaining productive cross-organization collaboration. The report is available in the Teams Admin Center. It’s updated daily, and admins can select a time range to view (for example, the past 24 hours or past 7 days).

User reported security signals in Teams admin center

This update brings end‑user security reporting into Teams Admin Center. Admins can now view and download signals from messages users report as “a security concern” or “not a security concern” within TAC Protection reports, helping them identify trends and fine‑tune policies and responses.

Microsoft Teams VDI Optimization for Omnissa on Windows

Microsoft Teams has long supported Omnissa in Virtual Desktop Infrastructure (VDI) environments; this feature advances that support by bringing Omnissa deployments onto Microsoft’s modern Teams VDI optimization architecture. With this update, organizations running Teams on Omnissa can take advantage of the new optimization to deliver improved performance, greater feature parity with the native desktop client, and a more reliable experience for meetings, audio, video, and screen sharing—while continuing to benefit from the centralized management, security, and scalability of VDI.

Trigger workflows from messages on Teams mobile (Android and iOS)

Users can now trigger Microsoft Teams workflows directly from a message on Teams mobile for Android and iOS, enabling common automation scenarios - such as approvals, notifications, or follow‑up actions - without switching devices or leaving the conversation. This update extends workflow message actions to mobile, improves UI reliability, and helps close parity gaps between desktop and mobile experiences for Teams workflows.

Prevent screen capture for iOS

Prevent screen capture is now available on the Microsoft Teams iOS app. When enabled, this setting helps protect your meeting by preventing the meeting window from being captured in screenshots. This capability builds on the Prevent screen capture experience already available on Desktop Windows and Android mobile app, helping organizations apply more consistent protections across supported Teams clients when discussing confidential topics. Mac desktop, virtual desktop, and older clients aren't supported. People on these platforms will not be able to turn on their own video, share their screen, or see other's videos or shared screens.

Platform

Python support in the Microsoft Teams SDK

Teams SDK is now available in Python. With the Teams SDK, developers have a production‑ready foundation for building intelligent collaboration‑centric experiences directly within Microsoft Teams. And now, Python developers can take full advantage of that platform, using the same SDK surface that powers modern Teams apps and agents. You can learn more about the Python release of the Teams SDK in the Getting Started | Teams SDK documentation.

Frontline workers

Pilots

Kickstart frontline innovation with the Frontline Hub in Teams admin center. Create pilots in just a few clicks—choose the capabilities you want to test, select workers and managers, and monitor adoption through real-time usage insights. With built-in management controls, you can easily iterate as you learn: adjust features, update participants, and expand channels—all without slowing down your rollout.

Deploy at scale

Deploying Microsoft Teams to your frontline workforce is now faster and more seamless than ever. A new guided deployment experience in the Teams admin center lets you roll out a standardized Teams setup—whether you’re expanding a pilot or launching organization‑wide—in just a few steps. From one place, you can add frontline workers, organize them into teams, and apply a consistent pinned app configuration that updates automatically as your needs evolve.

Once deployed, the Frontline hub gives you centralized control to manage teams, adjust pinned apps across your entire frontline workforce, and monitor adoption with built‑in usage insights. This streamlined approach helps you scale confidently, maintain consistency, and keep every frontline worker connected with the tools they rely on.

Certified for Teams Devices

Cisco Express Install Solutions for Teams Rooms
Cisco Express Install solutions are fully integrated meeting room packages designed for fast, large‑scale deployment of Microsoft Teams Rooms. These Cisco‑certified bundles combine Cisco Room Bar or Room Bar Pro devices with Samsung commercial displays and Ashton Bentley freestanding mounts. Ergonomically designed for optimal camera angles and viewing height, the solutions deliver a consistent, familiar Teams Rooms experience across locations while enabling rapid global rollout with minimal on‑site effort.

Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar package and are designed for huddle spaces, focus rooms, and small meeting rooms:

Cisco Room Bar with 55” display

Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar Pro package and are designed for small and mid-sized meeting rooms:

Cisco Room Bar Pro with 75” display

Cisco Room Bar Pro with two 55” displays

One bundle (available in either First Light or Carbon color) features the Cisco Room Kit EQ package and is designed for midsize, large, and extra-large meeting rooms:

Cisco Room Kit EQ with 105” display

Neat Express Install: TAA-Compliant Neat Board Pro with Heckler Stand
Neat Board Pro with the Heckler Stand is TAA compliant, making it easier for US federal government agencies, higher‑education institutions, and other public‑sector organizations to bring award‑winning video collaboration solutions into their workspaces. Together, they provide cutting‑edge audiovisual and AI‑driven capabilities—supporting high‑performance cameras, far‑field microphones, and immersive 4K touch experiences designed for medium to large spaces. Learn more.

Jabra Express Install: PanaCast 40 VBS Bundles (LG displays available in: 43″ / 50″ / 55″ / 65″)
The Jabra PanaCast 40 VBS teams up with Salamander Designs Acadia Tabletop Stand and LG 4K UHD displays to transform huddle rooms, focus rooms, and small meeting spaces into smart collaboration zones—fast. With panoramic video, intelligent audio, and clean cable management, this Express Install bundle is designed for sub‑90‑minute installation with no wall drilling or rewiring required. It’s a true plug‑and‑play Teams Rooms solution that’s easy to deploy, simple to manage, and ready for AI‑powered productivity. Learn more.

Jabra PanaCast 40 VBS + Control IP
PanaCast 40 VBS brings everyone into the picture with its 180° field‑of‑view and 4K precision—capturing every participant clearly, even those close to the screen or seated in the corners. AI‑powered video features track speakers, adjust views, and keep conversations natural for more productive meetings. Setup is quick, so rooms are ready in minutes. Built on the Microsoft Device Ecosystem Platform for robust security, and managed through Jabra+, it enables remote, real‑time device updates to keep collaboration seamless. Learn more.

MAXHUB XBoard V7 (Display available in 55″ and 75″)
The MAXHUB XBoard for Microsoft Teams Rooms is a Teams‑certified interactive display running Windows 11 IoT that delivers an all‑in‑one solution for meeting rooms and open spaces. Its Trident Lens triple‑camera system ensures clear, dynamic video calls, while Audio Fence technology filters background noise for crisp communication. With a high‑color‑gamut 4K/5K non‑glare display, flexible sizing, optional on‑seat touch console, and remote device management via MAXHUB Pivot, XBoard V7 offers a reliable, scalable collaboration experience with easy plug‑and‑play setup and a three‑year warranty. Learn more.

MAXHUB Universal Console TCP33T
MAXHUB Universal Console TCP33T is a Teams Rooms‑certified touch console designed for Microsoft Surface Hub and MAXHUB XBoard. It allows users to join meetings, invite participants, control meetings, and share content without leaving their seats—supporting smooth, focused, and efficient collaboration across meeting spaces. Learn more.

MAXHUB XBar V70 Kit
The MAXHUB XBar V70 Kit with console is a Teams‑certified videobar built on MDEP Android and designed for medium to large meeting rooms. It features a 200‑megapixel quad‑lens camera system, 16 beamforming microphones, AI‑enhanced audio, and FlexMount for simple installation. Built on Microsoft‑certified Android security architecture, the solution enables secure Teams integration, streamlined deployment, and remote device management through MAXHUB Pivot, with included service coverage to simplify ongoing IT operations. Learn more.

Barco ClickShare Hub Pro and Huddly ®C1™ for Teams Rooms on Android

The ClickShare Hub Pro and Huddly C1 bundle is a certified Microsoft Teams Rooms solution for small‑to‑medium meeting rooms. ClickShare Hub Pro enables one‑click, wireless conferencing and 4K content sharing with next‑generation ClickShare Buttons and dual‑screen support, all built on the Microsoft Device Ecosystem Platform for secure meetings. Huddly C1 adds modular, AI‑driven video and intelligent audio that scales from standalone to multi‑camera setups—delivering engaging meetings for participants and flexible, enterprise‑grade management for IT teams. Learn More

Yealink UH42 / UH44 and WH68 Headsets
Yealink expanded its portfolio of Teams‑certified headsets with wired UH42 and UH44 models and the WH68 Hybrid headset with charging stand. These devices are designed for professional use across open offices and hybrid work scenarios, offering clear audio, comfortable form factors for all‑day wear, and flexible connectivity options to support modern Teams calling and meetings.

Yealink UH 42 and 44 (Mono)

Yealink UH 42 and 44 (Dual)

Yealink WH68

Use multiple phone numbers in a unified experience with Teams Phone user multi-line

JohnnyMcCormick — Fri, 01 May 2026 19:49:49 GMT

We’re excited to announce general availability of Microsoft Teams Phone user multi-line, which lets admins assign up to 10 phone numbers to a single Teams Phone user.

What is Teams Phone user multi-line?

Many organizations need a simple way for a single person to represent multiple lines of business or regions across calling without juggling multiple Teams accounts, devices, or complicated call routing workarounds. Teams Phone user multi-line helps streamline that experience by enabling a Teams user to make and receive calls for multiple phone numbers within one unified Teams experience.

Here’s what the experience delivers:

Assign up to 10 phone numbers to one user: Administrators can configure multiple numbers for a single user, such as when one person needs to handle calls for different departments or roles.
Supports localized calling across markets: Serve customers with a familiar local caller ID by using region-specific numbers, helping build greater trust into each interaction.
One experience across endpoints: Supported across Teams desktop and Teams Phone devices, so users can make and receive calls from multiple numbers without the hassle of switching accounts or hardware.

The result: less overhead for admins and a cleaner calling experience for users who need to handle more than one business calling number in Teams.

Teams Phone user multi-line in action

Here are a few example use cases for how user multi-line can help workers be more effective:

Represent multiple departments or brands. A communications director supports both press relations (PR) and analyst relations (AR). With user multi-line, they can take inbound calls for either function and place outbound calls using the appropriate number.
Support different regional identities. A customer success manager covers North America and Europe. They can use dedicated regional numbers so customers reach the right line and see a familiar local caller ID.
Operate multiple roles without switching contexts. A Facilities Manager supports both day-to-day operations and after-hours incident response. With two dedicated numbers assigned, they can keep communications organized while managing calls from one Teams client.

Get started today

Teams administrators can set up the experience. Start using Teams Phone user multi-line today, learn more.

Introducing New Frontline Innovations at Microsoft 365 Community Conference

Nataliepienkowska — Thu, 07 May 2026 16:38:00 GMT

We announced several exciting updates at the Microsoft 365 Community Conference this week: you can now scale Teams pilots to your broader frontline organization faster, fill open shifts automatically with smart scheduling, deliver official operational updates with the new Communicator App, and conduct site walkthroughs handsfree in Frontline Agent.

Scale your frontline pilot with a guided deployment wizard

Deploy and manage a consistent Microsoft Teams experience to your frontline workforce from the Teams Admin Center. Within the Frontline section, admins can start a new deployment or expand an existing frontline pilot to your broader organization through a guided deployment wizard. Use the wizard to select capabilities, add frontline users, organize them into static teams, and apply a standardized pinned app configuration across your frontline environment.

Use this feature to:

Extend a frontline pilot to additional users. If you have already validated a frontline pilot, you can use this experience to extend to additional frontline users across the organization. The capability configurations carry forward automatically so you can build on what you have already tested.
Create and manage a pinned app configuration. Define one standardized pinned app configuration that can be applied to frontline workers across teams and groups in your deployment. Updates to pinned apps are applied for frontline users automatically.
Organize your frontline workforce into teams. Create static frontline teams organized by location or business unit by uploading a CSV file with workforce data or by adding teams individually.
Manage your deployment from a central location. After deployment, admins can use the Manage organization section under Frontline in the Teams admin center to add more teams or groups, update pinned apps organization-wide and manage team membership.
Track adoption. Visit the Usage insights section under Frontline in the Teams admin center to measure activity across all your frontline users and teams.

To learn more about this feature, please read the documentation here that describes the end-to-end experience.

If you are interested in joining private preview for additional solutions that accelerate your Microsoft Teams frontline deployment, please sign up here.

Automatically assign open shifts with Smart Scheduling in Shifts

Automatically assign open shifts using past schedules, employee availability, and scheduling rules.

The Assign open shifts feature in Shifts helps managers distribute open shifts using available scheduling information—such as employee availability, scheduled time off, constraints like maximum weekly or daily hours— and historical data about what shifts people usually work to quickly build a fair schedule. Start by creating open shifts for the required number of positions, then select "Assign open shifts" to begin the process of assigning them to available workers. If all constraints cannot be met, some shifts may remain unassigned and can be reviewed and assigned manually by the manager. Learn more about auto-assign open shifts here.

Send operational updates with Communicator in Teams

The Communicator app in Microsoft Teams allows operations teams to publish structured, action‑oriented messages to frontline workers within the Teams Channels they use. It provides a centralized way to share day-to-day operational updates—such as safety alerts, training reminders, or system outages— and track message delivery and engagement without requiring recipients to install an additional app or change how they work. Sign up for the limited public preview here .

Run hands-free inspections with voice-driven Site Walkthrough in Frontline Agent

Site walkthrough in Frontline Agent allows frontline workers to conduct inspections, document issues, and complete compliance checklists through natural speech. Voice inputs are captured and organized into structured digital records within the workflow. This experience supports hands‑free data entry during site walkthroughs to help reduce manual paperwork, improve reporting efficiency, and ensure critical operational insights from the field are consistently recorded. Sign up for the limited public preview here.

Explore our learn docs for more information on all of our Teams for frontline solutions.

Focus on the Teams Phone calls that matter most with Copilot call delegation

JohnnyMcCormick — Tue, 28 Apr 2026 17:53:23 GMT

We're excited to announce that Microsoft 365 Copilot can now help answer your incoming Teams calls and schedule follow-up appointments on your behalf. This experience helps users focus on engaging with the calls that matter most and is available through the Frontier program.

What is call delegation?

Here's how the experience works:

After turning on call delegation in the Teams Call settings, it answers an incoming call on your behalf and starts a conversation with the caller, helping filter out spam and capturing context so you can understand why the caller is contacting you.
When a call is time-sensitive, call delegation identifies the urgency and attempts a live transfer so you don’t miss out on important conversations.
When a call isn't urgent, call delegation offers the caller the option to leave you a voicemail or book a follow-up appointment on your calendar through an integration with Microsoft Bookings.
After every screened call, Copilot automatically generates a summary with key topics, caller context, and suggested next steps, enabling you to act quickly instead of reading full call transcripts.

The result: reduced interruptions, fewer missed opportunities, and an easier way to connect with the most important callers.

Call delegation in action

Here are a few example use cases for how this experience can help workers stay more focused and responsive throughout the day.

Resolve what's urgent

A supply chain manager in a live meeting receives a call from a supplier about a delayed shipment to the warehouse. Call delegation screens the call, identifies it as urgent, and attempts a live transfer. The supply chain manager glances at the summary context in the transfer notification, steps out of the meeting to accept the call, and successfully resolves the issue.

Let AI handle the noise

A sales director is working on a time-sensitive deliverable and gets three non-urgent calls in an hour. Call delegation handles each one: it screens out a spam call, directs a colleague to leave a voicemail, and schedules a callback appointment with a customer prospect. All without a single interruption.

Catch up on high priority calls in seconds

Call delegation answers several incoming calls on behalf of a consultant while she’s in back-to-back meetings. The consultant later opens the Call app in Teams to review the Copilot recaps for each call handled through call delegation, which include notes about the reasons for the calls and suggested follow-ups. The consultant identifies an issue from an important client and prioritizes an immediate callback.

Get started today

Call delegation is available to users with a Microsoft 365 Copilot license via the Frontier program. Organizations can join Frontier to get early access to Microsoft’s latest AI innovations. Learn more about call delegation.

Service limits may apply at the call level and across monthly tenant usage. Licensing details and usage limits are subject to change and additional information will be communicated at general availability.

What’s New in Microsoft Teams | March 2026

KerryPerezHeffernan — Wed, 01 Apr 2026 16:54:10 GMT

Welcome once again to everyone in our Microsoft Tech Community! We’re glad you’ve joined us to check out a fresh lineup of Teams features designed to keep you productive, secure, and connected.

Before we dive in, mark your calendars: the Microsoft 365 Community Conference is coming up in April! Join us to learn the new ways Teams and Copilot help you stay in the flow of work.

And now to the main event: new Teams capabilities! This month's updates have something for everyone. The new AI-powered Workflows app lets you automate everyday tasks using Copilot—no coding required. Teams now enables you to View and manage activity in other accounts and organizations, so you can collaborate with colleagues and respond to messages without switching accounts. And for privacy-conscious users, Teams now automatically removes EXIF metadata from shared images, protecting sensitive location and device details by default.

Read on for the full list of what's new!

Feature categories: (All features listed are generally available unless otherwise noted)

Teams Meetings

Workplace

Teams Platform

Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 3

Chat and Collaboration

View and manage activity in other accounts and organizations

Stay engaged across all your accounts with simplified external collaboration in Teams. The new multi-tenant, multi-account experience consolidates notifications from across all your organizations into one feed, so you don't miss a chat or mention, and can respond without switching accounts. You can even pin key accounts to your sidebar for quick access, enabling more seamless cross-tenant collaboration. Learn more.

Enhanced organization chart in profile card

Understand how colleagues fit into the organization, right from their profile card in Teams. The enhanced organization chart in profile cards provides a streamlined way to navigate reporting relationships, revisit previously viewed profiles, see team size at a glance, and gain instant organizational context without leaving the profile card.

Easily find unsent drafts

Lost track of a message you started? The new Drafts quick view makes it simple to find, edit, and send draft messages across chats and channels. No more searching through conversations to find that half-finished thought. Your drafts are now accessible in one convenient location, helping you complete and send when you're ready.

Live meeting indicator for threaded channels in Teams

Threaded channels now display a live meeting indicator, making it easier to discover and join active meetings in the channel. Jump into conversations as they happen and increase real-time participation from channel members.

Simplified controls for managing external collaboration in Teams

A new overview page in the Teams admin center under External collaboration allows admins to review and modify these settings for their organization. To make changes, admins can use a guided flow and select either the Open or Controlled preset modes or choose to customize the settings.

Teams image viewer improvements

The improved image viewer lets you scroll through images shared in the current conversation view - regardless of when or how they were posted - so you can stay focused on visuals without distractions. The enhanced Lightbox experience highlights the image you’re viewing, and a new header option lets you quickly jump back to the original message where the image was shared. As you scroll to load more of the conversation, additional previously shared images become available in Lightbox.

Control the Enter key in Teams chat

Now you can control how the Enter key works when composing messages in Teams chat. You can choose whether pressing Enter sends your message or starts a new line, making it easier to write longer messages without accidental sends.

Keyboard shortcut to mark all as read in Teams chats and channels

The new keyboard shortcut (SHIFT + ESC) lets users mark all Teams chat and channel messages as read at once, quickly clearing unread notifications, reducing Activity feed clutter, and helping users get back to focused work faster.

Teams Action in Spotlight on Mac

Teams actions can now be accessed directly from Spotlight on macOS. You can quickly set your presence status, open your Teams calendar, start a new message, or open Teams to create a new meeting – all without leaving Spotlight.

Share files and Loop components in external chats

Collaborate seamlessly across organizations by sharing files and Loop components in chats with external participants. Teams automatically manages permissions so everyone can view, edit, and upload content, further simplifying cross-organization teamwork (admin configuration required). Learn more.

Meetings

Annotations on single shared window during meetings

Bring more focus and privacy to your meetings with annotations on single window sharing. When you share a specific application window in a Teams meeting, you and your participants can now annotate directly on that shared content—no need to expose your entire desktop. This makes training sessions, client presentations, and design reviews cleaner and more secure, while keeping everyone engaged with markup tools right where you need them. Annotations work seamlessly across Windows, macOS, and mobile, so the whole team can contribute no matter which device they're using.

Audio Recap — Expanded Language Support

Audio recap is now available in seven additional languages, making it easier for global teams to catch up on meetings in the language that works best for them. With this update, you can generate and listen to AI-powered audio summaries in Chinese, English (multiple variations), French, German, Italian, Japanese, Portuguese, and Spanish. Whether you're commuting, multitasking, or just prefer listening over reading, audio recap delivers the key discussion points, decisions, and action items from one or multiple meetings—now in more languages.

Teams Phone

Copilot in Teams Phone live calls, powered by Microsoft 365 Copilot Chat

The Copilot experience in Teams Phone on desktop and mobile is fully powered by Microsoft 365 Copilot Chat for a more unified experience across Teams and the Microsoft 365 Copilot app. During a call, users can open Copilot Chat as a side panel to generate call summaries, surface key insights, and get a head start on actioning tasks. For example, you can prompt Copilot during the call to, “Summarize relevant documents or prior emails related to the conversation.” By applying the user’s Work IQ data—including emails, meetings, files—and relevant web data, Copilot Chat goes beyond the call transcript to provide more personalized, context‑aware guidance in real time. This helps users stay informed during the conversation and move faster from discussion to action.

Workplace

Voice and face profile enrollment dashboard for admins

Admins now have visibility and insight for voice and facial profile enrollments through a dashboard in the Teams Admin Center (TAC). Voice and face profiles are critical for supporting AI-enhanced meeting experiences for users across the organization. The dashboard provides metrics on enrollments over time. Learn more.

Teams shared display mode and peripheral detection available for GCC-H

Shared display mode in Teams is now available in government GCC-H environments, enabling more seamless and private meeting hosting from your PC. Additionally, peripheral detection for bring-your-own-device spaces is available for inventory management and reporting through the Teams Rooms Pro Management portal in GCC-H environments. Learn more.

Fundamentals and Security

Teams on the web – Browser Update Required by May 15, 2026

To continue using Teams on the web after May 15, 2026, it will be required for all users to ensure they are using supported browser versions. Beginning on this date, Teams on the web will only load on browser versions that are ECMAScript 2022 (ES2022) compliant. To prepare, Tenant Administrators should ensure end users are using both supported browsers and supported versions of browsers to connect to Microsoft 365 web applications and services. Prior to May 15, 2026, users on older browsers will see periodic reminder banners. Beginning May 15, users who are not using a supported browser or browser version will see a blocking page directing them to update their browser before continuing.

Stay Available When You’re Active: Accurate Presence in Teams on the Web

We’re introducing a new setting in Teams on the web that helps maintain your presence when you are active. When turned on, Teams will know you’re active on your device even if you’re not in the Teams tab, so your status stays set to available when you really are. Note: When a user or admin grants permission to Teams for the presence feature, Teams is only enabled to check whether the user is active or idle on their device, it does not track what they’re doing or capture content.

EXIF data will be removed from images shared on Teams

Your privacy, protected by default. Teams now automatically strips EXIF metadata—like GPS location and device details—from images shared in chats and channels. Share photos with confidence, knowing your sensitive information stays private.

Teams Platform

New Workflows app experience in Teams

The newly redesigned Workflows experience in Teams makes automation easier and more accessible than ever. With a simple interface, it helps you automate day-to-day tasks, like getting updates from your teammates, automatically routing documents for approvals as they get modified, or adding tasks to Planner from messages without ever having to leave Teams. Additionally, you can now use new AI-powered workflow templates to automate tasks with Copilot or your channel’s agent — no coding required. The same Workflows experience will be available soon in SharePoint. To access the AI workflows, users need a M365 Copilot license.

Certified for Teams Devices

Yealink MP55 E2 Teams

Powered by the Microsoft Device Ecosystem Platform (MDEP) and Android 15, the Yealink MP55 E2 offers faster response times and enterprise-level security. With a variety of feature keys and line keys, the MP55 E2 enables efficient management of high call volumes, making it suitable for front desks, call centers, and common areas. Armed with Yealink’s Optima HD Voice and AI Noise cancellation Technology, MP55 E2 presents a standalone voice solution and excellent audio clarity. Moreover, MP55 E2 makes collaboration easier than ever thanks to its support for Wi‑Fi, Bluetooth, and USB headsets. Learn more.

Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 3 or Owl 4+

The Poly Studio Base Kit G9 Plus for Microsoft Teams Rooms is a Purpose-built PC for collaboration solutions. The HP Mini IP Conferencing PC features a13th Gen Intel® Core™ i7 processor, 16GB of paired with Poly TC10 IP touch controller. This bundle includes Meeting OWL 3, an AI-powered 360° camera, speaker and microphone. Meeting Owl 3’s award-winning speaker-switching software uses visual and audio cues to automatically focus on and capture a high-quality view of in-room speakers. Or, choose the Meeting Owl 4+, with all the features of the Owl 3, but with 4K video so remote participants can engage and participate in hybrid discussions effectively and productively.

Owl Labs HP Poly & Owl Labs Small Microsoft Teams Rooms Bundle with Owl 4+

Huddly C1

Huddly C1 is an AI-driven videobar designed to deliver intelligent video and audio in small and medium meeting rooms. Built on Huddly’s proven AI video expertise, the on-device AI director shapes the meeting experience with dynamic meeting modes for better focus and engagement, with optional Group or Manual Framing for added control. An AI-enhanced microphone array amplifies voices while reducing echo, noise, and reverb. Hi-fi stereo speakers deliver rich, immersive sound. Powered by the next generation of Huddly Intelligence with 20× more AI processing power, C1 delivers impactful meetings today and evolves with future AI capabilities. Learn more.

Neat Center camera

Neat Center is a 360° companion device that lets remote meeting attendees follow the conversation more closely by clearly hearing and seeing everyone in the room, even when those in the room are far away from the main device or facing inward, discussing something among themselves. It’s simple to set up, gives you flexible placement options, and further improves the capabilities of your Neat devices for enhanced context and engagement.

Microsoft Teams Takes Center Stage at the 2026 Microsoft 365 Community Conference

JonJones_MSFT — Fri, 13 Mar 2026 00:18:08 GMT

Microsoft Teams is where people, Microsoft 365 Copilot, and agents come together to collaborate, communicate, and get work done—before, during, and after every interaction. Contributing to and benefiting from Work IQ, Copilot in Teams understands the context, relationships, and signals behind real work, bringing meetings, calling, chat, and collaboration into a single, connected experience across Microsoft 365.

At the 2026 Microsoft 365 Community Conference, Teams will be front and center with a broad set of sessions that reflect how teamwork is evolving. From everyday collaboration and meetings to frontline communications, external collaboration, and Copilot‑powered workflows, Teams is designed to help organizations move work forward with clarity and confidence.

Register for the M365 Conference today and save $150 with code SAVE150. #M365Con26

Across the Teams sessions at the conference, you’ll see how AI‑powered capabilities—like intelligent meeting recap, real‑time language interpretation, AI‑assistance for calling, and collaborative agents—help teams stay aligned whether work happens in the office, on the front line, or across time zones.

What to Expect from the Teams Track

The Teams track at the M365 Community Conference offers a practical, end‑to‑end view of how Teams supports new ways work gets done and how organizations can continue their journey toward becoming a Frontier Firm by connecting communication, collaboration, intelligence, and governance in one AI-powered platform. Sessions span key areas including:

Collaboration across meetings and events, chats and channels
AI-powered communications and modern calling
Enabling frontline teams
Seamless and secure external collaboration
Workplace collaboration and management
Operational excellence for IT admins
Protection against modern and evolving threats
How Teams integrates across Microsoft 365 and contributes to Work IQ for Copilot

Whether you’re deploying Teams, managing it at scale, building on it, or using it to drive business outcomes, the Teams track is designed to meet you where you are and help you plan what’s next.

You can find the full list of sessions here.

Start Here: The Teams Track Session You Shouldn’t Miss

To set strategic context for the Teams track, start with Your Guide: What’s New in Teams — Collaboration, Communication, and Copilot. Led by Ilya Bukshteyn, Corporate Vice President, Microsoft Teams, and Chandra Chivukula, Vice President, Microsoft Teams Engineering, this session sets the foundation for the Teams track.

You’ll get a high‑level view of where Teams is headed—how it’s becoming more intelligent, easier to manage, and increasingly shaped by Copilot across collaboration, meetings, and calling—before diving deeper into the rest of the Teams sessions throughout the conference.

Women in Tech and Allies Lunch: featuring Lan Ye and Sumi Singh

Lan Ye and Sumi Singh will join this year’s Women in Tech and Allies Lunch as featured panelists. As Corporate Vice Presidents leading Microsoft Teams product and engineering, they’ll share insights, experiences, and advice on fostering diversity and empowerment in technology. Their participation promises a dynamic and engaging discussion you won’t want to miss.

Exclusive: Executive Teams Pre-Day

Microsoft Teams will host an exclusive Teams Pre‑Day on Monday, April 20, 2026, in Orlando, FL., the day before the conference begins. This full‑day experience is designed for executive IT and business decision makers who shape productivity, collaboration, and communications strategy within their organizations.

The day features direct engagement with Microsoft Teams leaders and product experts, with a focus on what’s next across Teams, including Copilot and AI within Teams, and how to maximize value across meetings, calling, devices, and collaboration. Space is limited, and attendance will be aligned to the intended audience for the day.

If you’re interested in attending, connect with your Microsoft account team to see if there is still availability.

Explore 1:1 Strategic Discussions at the Conference

A limited number of 1:1 side meetings will be available during the conference for customers looking to discuss Teams strategy, roadmap alignment, and organizational priorities. These conversations are designed for higher‑level planning discussions and complement the technical depth available across breakout sessions and the Teams booth. Availability is limited. Connect with your Microsoft account team to explore options.

Experience Teams Beyond the Sessions

In addition to breakout sessions and lightning talks, visit the Microsoft Teams product demos in the Microsoft Innovation Hub on the show floor. It’s a great opportunity to see the latest Teams capabilities in action, explore real‑world scenarios, and connect directly with the product experts behind the experiences.

Register for the M365 Conference today and save $150 with code SAVE150. We hope to see you there!

Announcing Public Preview: New Microsoft Teams VDI Optimization for Omnissa

casjacks — Thu, 05 Mar 2026 16:00:18 GMT

Today, we’re excited to announce the tech preview of the new Microsoft Teams VDI optimization for Omnissa Horizon environments, bringing a modern, high-performance collaboration experience to customers running Teams in virtual desktops.

This milestone, achieved in close collaboration with our counterparts from Omnissa’s engineering team, marks the next step in Microsoft’s broader journey to deliver feature parity, reliability, and performance consistency between physical and virtual desktops, building on the architectural direction we first outlined in The future of Microsoft Teams in VDI.

A modern Teams experience for Omnissa customers

Virtual Desktop Infrastructure remains a critical deployment model for organizations that require centralized management, security, and scale. At the same time, collaboration workloads like audio, video, and screen sharing place unique demands on VDI environments.

With thew new optimization now in available in tech preview for Omnissa Horizon, customers can deliver a native-like Teams experience while continuing to benefit from the operational and security advantages of VDI.

This release brings Omnissa customers onto the same next generation optimization architecture already powering Teams across other supported VDI platforms.

What’s new with Teams optimization for Omnissa

The new optimization is built on a re-architected media foundation, designed specifically to remove longstanding limitations of the (now) legacy WebRTC based optimization.

For IT admins and VDI architects, this means faster access to new Teams features, fewer image rebuilds, and more predictable quality for meetings.

Key benefits include:

New media engine
Teams now uses the same native media engine in VDI that powers the modern Teams desktop client, enabling faster innovation and improved feature parity.
Improved performance and stability
Faster join times, fewer call drops, improved success rates for meetings and screen sharing, and better handling of modern codecs.
Evergreen updates with reduced admin overhead
The Horizon Client for Windows (version 8.17) bundles a new component called the Plugin (MsTeamsPluginOmnissa.dll) which oversees virtual channel establishment and subsequent media engine download. The media engine (a non-store MSIX package) is decoupled from the virtual desktop image and updated automatically by the Plugin, helping avoid version mismatches and reducing operational complexity for IT teams.
When you upgrade Teams in your golden image or Teams auto-updates in Persistent VDI environments, the Plugin will make sure there is a matching media engine version on the user’s device, silently installing it.
Plugins are designed to be backwards and forward compatible with media engine versions, reducing the need for constantly updating the Horizon Client.

From legacy optimization to a future-ready architecture

For many years, Teams in VDI relied on a WebRTC-based optimization model that depended heavily on components embedded in the Horizon Agent and Client infrastructure. While effective for its time, that approach introduced constraints around feature delivery, diagnostics, and long-term scalability.

The new optimization architecture addresses many of the limitations of earlier optimization models.

By modularizing and decoupling the media stack, Microsoft can now:

Deliver new Teams features to VDI faster
Reduce dependency on Horizon client update cycles
Improve observability and reliability across environments

This architectural shift is foundational to the long-term roadmap for Teams in virtualized environments.

Availability and next steps

Microsoft Teams optimization for Omnissa Horizon is now in public tech preview for supported Windows endpoint configurations.

To get started:

Read the main VDI article here
Ensure your Omnissa Horizon client environment is updated to 8.17 or higher
Microsoft Teams minimum version 26032.206.4355.6508
Users must be part of the Public Preview – check this article to understand the policy in Teams Admin Center
Monitor adoption and quality using existing Teams admin center and CQD diagnostic tools

For customers currently using legacy optimization, this release provides a clear path forward to a more modern, resilient, and feature rich Teams experience in VDI.

Looking ahead

This release is an important milestone, but it’s not the end of the journey.
We plan to GA this soon, and continue to invest with:

Ongoing feature parity improvements
Performance and reliability enhancements
Expanded platform support aligned with customer demand

We look forward to partnering with Omnissa and our joint customers as we continue shaping the future of collaboration in virtualized environments.

The Next Chapter of Microsoft Teams in Virtualized Environments

Fernando_Klurfan — Mon, 02 Mar 2026 17:16:40 GMT

Virtual Desktop Infrastructure (VDI) has long been a critical deployment model for Microsoft Teams, especially for organizations that rely on centralized desktops for security, compliance, and scale. Over the past six years, Microsoft has invested heavily in improving the Teams experience in VDI—listening to customer feedback, addressing operational pain points, and rethinking how collaboration workloads should run in virtualized environments.

That journey has now reached an important milestone: the legacy WebRTC based VDI optimization is being retired, and the new VDI optimization — built on top of a new media engine— is becoming the standard going forward.

In this post, I want to explain why Microsoft is making this change, what customers gain with the new architecture, what’s coming next, and how IT teams can track adoption and progress.

Why Microsoft Is Deprecating WebRTC-based optimization

The WebRTC-based optimization (“Citrix HDX Media optimized” or “AVD Media optimized”) was designed in an earlier era of Teams, relying on WebRTC stacks bundled with the Remote Desktop client / Citrix Workspace app to offload audio/video/screensharing processing from the virtual desktop to the endpoint. While this approach enabled media optimization for the most common scenarios, it also introduced architectural limitations that became more pronounced as Teams evolved.

Based on years of customer feedback, support cases, and operational learnings, several challenges consistently surfaced:

Feature gaps between native Teams and VDI
Longer call setup times
Limited diagnostics and observability, making troubleshooting difficult for IT
Operational complexity, including version-dependency on external components (like VDI Clients or VDI Hosts) and frequent infrastructure alignment issues.

As Microsoft modernized the Teams client itself, it became clear that continuing to invest in the WebRTC based model would slow innovation and prevent VDI from reaching parity with physical desktops. This led to a full re-architecture of Teams in VDI, resulting in the new optimization in Q4 2024 (colloquially referred to as VDI 2.0).

With the new optimization now broadly adopted, Microsoft is transitioning WebRTC into a legacy state, with defined End of Support and End of Availability milestones for Windows-based VDI environments that run on Azure Virtual Desktops, Windows 365 and Citrix (and only for these).

What exactly is going to happen

This change applies only to Windows-based endpoints connecting to Citrix and Azure Virtual Desktop (AVD) / Windows 365 environments and does not affect macOS, Linux, mobile, HTML5, or ChromeOS. It does not apply to Omnissa.
Separate announcements will be made for those as soon as they hit General Availability.

As announced in the Message Center Post 1239928, there will be two subsequent milestones in the deprecation, following the same pattern you saw in the transition from Classic to New Teams:

End of Support October 1^st, 2026: WebRTC-based optimization will continue to work, but it is no longer officially supported by Microsoft and Citrix when connecting from Windows endpoints.
Two months before this milestone, users will see dismissible banners upon application launch time alerting about the upcoming change.
End of Availability April 1^st, 2027: WebRTC stops working; the new optimization is enforced. If Teams fails to optimize, it will fall back to server-side rendering (i.e. all multimedia is processed on the virtual machine, degrading the user experience).
Two months before this milestone, users see a modal dialogue window alerting about the upcoming change. If the reason for not being optimized with the new stack is that the plugin is not installed, users are instructed to download the plugin from Microsoft’s website. Optimization Policies related to the legacy optimization (such as in Citrix Studio ) no longer take effect.

The Benefits of the new optimization

In a nutshell, the new architecture is using the same media engine as the native Teams desktop client. This alignment fundamentally changes what’s possible in virtualized environments.

Customers that have migrated frequently report:

A plethora of new features (Gallery View 3x3 and 7x7, Hardware Acceleration, 1080p, QoS, Custom and organizational backgrounds, Noise Suppression, HID, Advanced telephony features such as QoS, Media Bypass, and Location Based Routing) (These depend on the user’s endpoint platform and Teams license)

Can significantly reduce call setup times (“a game changer”)
Better Monitoring and Supportability (Teams Admin Center and Call Quality Dashboard-CQD-, and richer telemetry and diagnostics aligned with native Teams)

Because the new architecture decouples from the VDI infrastructure and kept evergreen, Teams avoids mismatches between client versions and media stacks, and can reliability at scale.
Additionally, this enables IT teams to proactively identify issues, analyze trends, and reduce mean time to resolution—capabilities that were limited or unavailable before.

QuickStart Checklist and Common Pitfalls

This quick‑start helps IT admins move from the legacy WebRTC-based optimization to the SlimCore-based optimization while reducing risk and improving visibility.

Quickstart	Tools/Actions	What to look for
1 - Baseline Your Environment	Use Teams Admin Center, Call Quality Dashboard and PowerBI	Optimized vs Unoptimized users with both WebRTC and SlimCore (a.k.a VDI 2.0). ‘Inactive’ users (i.e. optimization disabled)
2 - Validate Prerequisites	Read the VDI Article	CWA/Windows App versions, MSIX GPOs on the endpoint, Networking requirements on the branch office
3 - Enable new Optimization	-Check VDI Policy -Enable Citrix custom Virtual channels -Deploy Plugins	Powershell Policy, Citrix Studio VC Allow List (allow MSTEAMS, MSTEAM1, MSTEAM2)
4 - Verify at User Level	VDI Status Indicator	It should say “Teams is [AVD]/[Citrix] SlimCore Media optimized”
5 - Monitor adoption	Teams Admin Center (TAC) and Call Quality Dashboard (CQD)	Use Teams Admin Center → Meetings → Best Practice Configurations Identify users still unoptimized Export impacted users Track improvements in CQD: Call setup success rate Media quality Reliability trends
6 - Prepare for VDI 1.0 Retirement	Internal Comms	Communicate timelines to Helpdesk and end users
7 - Operational Readiness Check	Internal training, monitoring ready	-Helpdesk trained on: VDI Status Indicator Teams Admin Center + CQD -No remaining dependencies on WebRTC-specific policies -Monitoring reflects new architecture

Pitfall	What Admins Observe	Root Cause	Impact	Recommended Fix
1. New Teams installed, but users are still on WebRTC	Teams shows ‘Not optimized’ or “Citrix HDX Media optimized”	• Virtual channels not allowed (Citrix) • Teams plugin not deployed on endpoint	Users never activate SlimCore and remain on legacy WebRTC	• Verify Citrix virtual channel allow list • Confirm plugin presence and correct version on endpoints Upgrade CWA to 2508 (this version can auto-install plugins)
2. SlimCore never downloads (MSIX blocked)	Silent fallback with no clear error.	Endpoint GPOs or security tools (AppLocker?) blocking MSIX installs	SlimCore cannot stage/provision and never activates	Explicitly allow SlimCore MSIX staging and registration in endpoint policies
3. No monitoring after pilot rollout	Some users work fine, others regress	Rollout assumed complete after pilot	Hidden pockets of unoptimized users persist	Regularly review Best Practice Configurations dashboard and CQD
4. Helpdesk still troubleshoots like VDI 1.0	Long investigations and escalations	Legacy runbooks and outdated mental models	Higher MTTR and unnecessary escalations	Retrain support on: • VDI Status Indicator • Teams Admin Center diagnostics • CQD-first troubleshooting

Best Practice Configurations Dashboard

In early 2026, Microsoft introduced a Best Practice Configurations dashboard in the Teams Admin Center that specifically highlights VDI optimization compliance, allowing admins to:

Identify users and locations running unoptimized or legacy configurations
Export impacted user lists for targeted remediation
Track progress as tenants move fully to the new optimization

This tool provides a clear, actionable path to measure migration progress and ensure a consistent Teams experience across virtualized environments.

So… What’s Coming Next

Microsoft continues to expand support across platforms and ecosystems on top of the new architecture. Upcoming and recently announced roadmap items include:

Omnissa Horizon support for Windows endpoints using SlimCore-based optimization, rolling out in late February/early March (Public Tech Preview)
Amazon WorkSpaces support, released this month, enabling optimized Teams experiences in AWS
Continued expansion across endpoint types, including macOS, as platform capabilities mature. This is currently in Tech Preview!

These investments reinforce Microsoft’s commitment to making VDI a first-class citizen, regardless of hosting provider or infrastructure choice.

Looking Ahead

The transition from the legacy WebRTC to the new optimization is more than a deprecation—it’s a platform shift.
By aligning Teams in VDI with the native client architecture, Microsoft is enabling faster innovation, better reliability, and a more consistent collaboration experience for users who depend on virtual desktops every day.

If your organization has not yet completed the upgrade, now is the time to assess your environment, validate optimization status, and plan for the retirement of the legacy WebRTC based solution.

For additional guidance, please check our public documentation and read our previous blog posts (here, here and here).

What’s New in Microsoft Teams | February 2026

KerryPerezHeffernan — Thu, 05 Mar 2026 16:36:01 GMT

Welcome to the February edition of What’s new in Microsoft Teams. This month’s updates are all about helping you stay in flow: getting the most useful information to you faster, and reducing a few everyday frictions.

Take custom meeting recap templates: now you can choose from a few different preset formats, or prompt Copilot to shape your AI-generated notes to match your work style. Recaps also now feature visual references, so you can see the images that were shared and get the full context of the conversation.

It’s easier than ever to know the status of external participants in your chats as well. New automatically assigned Trust Indicator badges will label external users as familiar, unfamiliar, guest, verified, or unverified.

Looking forward, this April we will be covering the latest Teams news live at the M365 Conference in Orlando. Join us to learn the new ways Teams and Copilot help you stay in the flow of work. Register now: Microsoft 365 Community Conference

Feature categories: (All features listed are generally available unless otherwise noted)

Teams Meetings

Workplace: Teams Rooms

Lenovo ThinkSmart One Pro with ThinkSmart Controller

Chat and Collaboration

Select multiple messages to forward

You can now forward multiple messages at once in Microsoft Teams. Choose up to five messages from a chat or channel, and send them together in a single message, preserving both context and order. Whether you're sharing key decisions, project updates, or helpful resources, this streamlined experience makes it easier to keep everyone in the loop.

Grid view for files in Teams search results

Teams now has a preview‑based grid view for search results. This visual layout helps you differentiate files with similar names and more quickly identify the correct item, reducing the need to open files and interrupt the search flow. Simply go to the Files tab and toggle from the “list” to “grid view" icon.

Trust Indicators in Teams show familiarity with external collaborators

Trust Indicators are visual badges next to external users in Teams that help you quickly assess who you’re working with. Group chats and meeting chats that include external users are also marked as “external” to drive clarity and security. These labels include external-familiar, external-unfamiliar, guest, email verified, and unverified, and are automatically assigned based on the user's relationship with your organization. For instance, if a user is from a trusted domain, their label will be marked as “external familiar,” while those outside of known or trusted organizations are labeled “external unfamiliar.” This process helps provide context and enhances security by clearly indicating the nature of external relationships. Learn more about Trust Indicators.

Meetings

Copilot experience in Teams meetings

The Copilot experience in Teams is being unified across chats, channels, and meetings for users with a Microsoft 365 Copilot license, matching the experience in the Microsoft 365 Copilot app. Beyond the updated interface, Copilot in Teams can analyze chat history, meeting transcripts, and calendar content to generate smart recaps, rewrite messages, and surface relevant insights. Whether reviewing a thread or following up after a call, Copilot delivers context-aware summaries and suggestions based on your activity and goals. This experience is now generally available for meetings.

Customizable meeting recap templates

Staying aligned after a meeting shouldn’t mean settling for a one-size-fits-all recap. With our new customizable recap templates, you can shape your AI-generated notes to match exactly how your team works. For teams who prefer their own style, you can design custom templates using a simple free-text prompt: just describe the structure you want—even paste in a format you’ve used before—and your AI notes will instantly adapt. You can also save your custom templates for future reuse, giving every meeting the same level of clarity, consistency, and efficiency. Or you can choose from two ready-made templates: a Speaker Summary that organizes insights by participant, or an Executive Summary that highlights key takeaways at a glance. Available now across all languages that support AI summaries. Learn more here.

Meeting recap summaries now include visual references

AI summaries in meeting recap now include the visuals that shaped the conversation. When a screen is shared during a recorded meeting, key on-screen moments are captured and placed directly alongside the relevant sections of the meeting summary, so you can see the screen as it appeared in the discussion. The notes themselves remain focused on the conversation, but now they’re paired with the visual context that brought those ideas to life. The result is a more intuitive, scannable recap that helps teams quickly reconnect decisions to what was presented, without scrubbing through the recording.

Resizable right & top gallery

Introducing resizable right and top gallery, a new capability that improves layout flexibility, video size, and visibility. This update will put you in control of the size of the right gallery when someone is sharing, spotlighted, or pinned to the stage during a meeting—so you can prioritize what matters most throughout your meetings. You will be able to shape the meeting layout to increase content and video size, show more participants, swap content and video positioning, or find the balance that works best for you.

Custom banner for recording and transcription

Custom in-meeting notifications for recording and transcription in Microsoft Teams allow IT administrators to tailor the message displayed to meeting participants when recording or transcription is enabled, across all Teams supported languages. These in-meeting notifications either inform participants implicitly or request explicit consent, depending on the organization’s meeting policy configuration. Learn more.

Network Strength Indicator in Teams

We’re introducing Network Strength Indicator to give every participant clearer insight into their own meeting experience. When connectivity drops, a notification in your self-view lets you know your network may be the cause, eliminating guesswork and reducing confusion. If network strength is weak, users receive suggestions, like: turn off all video, to help stabilize the connection and keep the conversation on track. In addition, if another attendee is having network issues, you will see a weak connection notification by their name. These simple additions are designed to make meetings more transparent, resilient, and focused on what matters most.

Teams Phone

Queues app shared history of calls and voicemails

Coordinating customer call follow‑ups is easier when service teams have visibility into calls that happen outside shifts or while representatives are unavailable. Now generally available, the Queues app shared history enables teams to access a unified view of all missed, incoming, outgoing calls, and voicemails within a call queue. By consolidating call activity into a shared history, it improves transparency and fosters better collaboration among team members handling customer interactions. This feature reduces duplication of effort and ensures that no customer call is overlooked. Admins can configure access to shared history for all queue members or restrict it to authorized users.

Queues app historical reporting supports 45 days of data

Track calling performance trends over time with extended historical reports in the Queues app. Supervisors and approved viewers can now access up to 45 days of call history reporting data, up from the previous 30‑day limit, to better analyze call volumes and service patterns over time. For example, this extended history helps supervisors make more informed staffing decisions that reduce customer wait times and improve service. By default, reports show 7 days of data, with the option to expand the date range to review up to a month-and-a-half of historical activity.

Operator Connect Co-Branding in Teams Phone

We’re introducing operator co‑branding in Microsoft Teams Phone so customers can see who provides their Operator Connect PSTN connectivity service right where calls happen. When a user makes or receives a 1:1 PSTN call on a number through an Operator Connect partner calling plan, the partner’s logo and name appear on the dial pad and in‑call screens across Teams desktop, web, and mobile experiences—clearly indicating that the call is serviced by your organization's chosen operator. This gives added visibility to IT and end users for who their network carrier is while giving operators the opportunity to represent their brands inside the Teams calling experience. Operator co‑branding is a capability administered by Operator Connect partners. Customers with questions or concerns about how an operator’s brand is displayed should work directly with their Operator Connect partner about the experience.

Microsoft Graph APIs for Teams Administration and Phone enablement

Microsoft Graph APIs for Teams User Configuration, Phone Number Management and Policy Assignment are now generally available. Collectively, these APIs provide a programmatic solution for managing Teams users, policies, and phone numbers. Organizations can use these tools to automate Teams administration and phone enablement at scale. For example, organizations can streamline routine tasks like assigning voice policies to new hires and configuring call settings for frontline teams. These capabilities enable IT admins to integrate Teams administration into existing enterprise workflows, thereby streamlining onboarding processes and ensuring predictable, compliant configurations across extensive and distributed setups.

Workplace: Teams Rooms

For recent Teams Rooms feature releases, please see the January 2026/ISE Blog

Fundamentals and Security

Automatic synchronization with device time zone, no client restart required

Microsoft Teams is enhancing its user experience by introducing a feature that automatically applies a new time zone without the need to restart the client. This improvement ensures that the time zone in Teams always matches the OS time zone, providing a seamless and accurate time display when traveling across time zones. Users can view the currently used time zone in Teams General Settings.

Admins can easily discover and enable Apps that meet their organization’s trust standard

This update adds a new Teams Admin Center capability that lets IT admins evaluate app trust using standardized compliance and security criteria. It surfaces trust signals and required documentation in one place, giving admins a faster, more consistent process to determine whether apps meet organizational requirements.

New VDI solution for Teams optimization in Amazon WorkSpaces

The New VDI solution for Teams introduces multimedia offloading and an optimization solution for Microsoft Teams when running in Amazon WorkSpaces (Personal and Pooled). Users of the WorkSpaces Client for Windows can enjoy a high-definition experience in virtual desktops, where audio/video/screensharing are offloaded to the user's device and processed by the SlimCore media engine. This entry applies to WorkSpaces only. AppStream, a separate application streaming service, is not supported. For more information, see the VDI solution for Teams optimization in Amazon WorkSpaces blog.

Certified for Teams Devices

Lenovo ThinkSmart Tiny Kit

Lenovo’s ThinkSmart Tiny Kit delivers a compact, powerful, and ready‑to‑deploy Microsoft Teams Rooms solution designed to elevate any meeting space with seamless, professional collaboration. It combines enterprise‑grade performance, intuitive controls, and a clutter‑free footprint to transform conference rooms into efficient, modern communication hubs. Learn more.

Lenovo ThinkSmart One Pro with ThinkSmart or IP Controller

Smart sound. Sharp vision. Designed for conversations that matter. ThinkSmart One Pro is an all-in-one video conferencing bar that brings built-in compute, smart camera tech, and AI-powered audio to small meeting rooms. With autoframing, noise suppression, and eight beamforming microphones, it delivers sharp video and clear, room-filling sound, making it easy for conversations to stay focused and natural. Its sleek, wall-mountable design makes setup simple, while ThinkSmart Manager gives IT teams full remote visibility and control. ThinkSmart One Pro is easy to deploy, manage, and scale across rooms for consistent, high-quality collaboration.

Lenovo ThinkSmart One Pro with IP Controller

Lenovo Wired VoIP Headset 5000

Experience clarity with the Lenovo Wired VoIP Headset 5000—made for modern professionals who demand reliable performance. Certified by Microsoft Teams and engineered for intuitive plug-and-play via USB-C or USB-A, this sleek, lightweight headset adapts instantly to any setup. Whether you’re commuting or anchored at your desk, AI-powered audio by LADM allows you to be heard clearly. Learn more.

Biamp Vidi 280

With intelligent auto-framing, the Biamp Vidi 280 is designed for medium to large conference rooms. It dynamically switches between its wide and ultra-wide angle lens with 16x digital zoom to keep all participants in the conversation. Installation is fast, mounting options are flexible, and deployment is effortless—whether for a single medium-sized room or hundreds of large meeting spaces. Learn more.

Biamp Vidi Content Cam 250

The Vidi Content Cam 250 is designed to simplify content sharing in Teams meetings. Remote participants get an unobstructed view of the whiteboard, so they can follow every note, sketch, and diagram as if they were in the room. Designed as a complete solution in one box, it includes flexible mounting options for walls or ceilings, adapts to any room layout, and supports the maximum Teams whiteboard capacity. Setup is quick, reliable, and built for the realities of modern collaboration. Learn more.

Biamp All-in-One Video Bar Parlé VBC 2800 and Parlé VBC 2800 Teams Rooms system

The Parlé VBC 2800 is an all-in-one conferencing bar designed to deliver exceptional audio and video performance in medium-to-large meeting rooms. Combining Beamtracking microphones, dual 4K ePTZ cameras, AI-driven noise reduction, and automated room tuning, it brings professional-grade clarity and remote meeting equity to every space.

The Parlé™ VBC 2800 Video Conferencing Bar combines the latest in Biamp Audio Intelligence with advanced 4K Video Intelligence to deliver exceptional Microsoft Teams experiences in small to medium-sized meeting rooms. Paired with the Biamp UCC + Controller, its modular design offers flexible mounting options — on the wall or a credenza — with minimal cabling to keep your space clean and professional. It also features Biamp Launch™, an automated tuning system that adapts audio performance to each unique conferencing environment.

Biamp All-in-One Video Bar Parlé VBC 2800

Biamp All-in-One Video Bar Parlé VBC 2800 Teams Rooms System

Announcing general availability for Microsoft Teams optimization in Amazon WorkSpaces

Abdul-Samad — Thu, 19 Feb 2026 16:00:00 GMT

This release introduces the first-ever Virtual Desktop Infrastructure (VDI) optimization for Microsoft Teams on Amazon WorkSpaces for Windows endpoints, delivering a seamless, high-performance collaboration experience.

A First for AWS Customers

Previously, Amazon WorkSpaces users did not have access to a fully optimized Teams experience. With this release, AWS environments now offer VDI support for Teams, bringing long-requested capabilities to both Personal and Pool Windows WorkSpaces client configurations.

What’s New: Key Features and Benefits

Multimedia Offloading: Audio and video processing are now offloaded from the virtual desktop to users’ endpoint devices, resulting in smoother, more responsive calls and meetings.
High-Definition Audio and Video: Experience crisp, clear video and audio for remote meetings that feel natural and engaging, with improved reliability and reduced latency.
Feature Parity: Enjoy Teams experience on Amazon WorkSpaces that matches the functionality of desktop Teams clients.

Previously, Teams' audio and video streams on Amazon WorkSpaces were routed through the virtual machine, which could add latency and influence the quality of the media experience. With this update, media processing is handled directly on the endpoint device - audio and video now bypass the VM entirely. Currently, this optimization is available specifically for Amazon WorkSpaces accessed via the Windows WorkSpaces Client –AppStream and other platforms are not yet supported.

Behind the Optimization: Step-by-Step Breakdown

Fig 1 – Key Components required for MS Teams Optimization

When a user launches Teams in Amazon WorkSpaces VM the following sequence occurs:

The MS Teams VDI Bridge on the VM detects that MS Teams is running inside a virtual machine and initiates the virtual channel between the VM and the endpoint device.
Amazon WorkSpaces loads the MSTeamsPlugin.dll on the user's endpoint device.
Plugin downloads and installs the required Slimcore MSIX package from the Microsoft Public CDN on the endpoint device.
The local process MsTeamsVDI.exe is spawned which handles the media offload to the endpoint device

All this sequence is abstracted from the user and happens in the background.

Customer Success: Real-World Impact

André Akkerman, Director of Workplace Technology at Wolters Kluwer, shared the following:

“Our Amazon WorkSpaces users initially faced some challenges with Microsoft Teams video conferencing, including connection stability, system performance, and audio-video quality. These technical limitations impacted our ability to provide a rich collaboration service in our remote and hybrid work virtual environment. Working together with AWS and Microsoft, we implemented MS Teams Optimization for Amazon WorkSpaces across our global user base in North America, Europe, and Asia Pacific regions. The results have been outstanding.”

Juan Rivera, Corporate Vice President at Microsoft, added:

“Microsoft Teams users expect seamless collaboration experiences across any environment,” said Juan Rivera, Corporate Vice President at Microsoft. “With Teams VDI2 optimization, we are delivering innovative capabilities that transform virtual desktop performance, offering rich functionality, smooth audio and video experiences, and exceptional reliability. By enabling direct endpoint routing for media traffic, organizations can provide employees with the high-quality Teams experience they expect while maintaining flexibility and optimizing infrastructure costs.”

Getting Started with Teams VDI Optimization

Ready to take advantage of Teams VDI optimization on Amazon WorkSpaces? Visit our website to get step by step guide and ensure your WorkSpaces environment is configured for the new Teams VDI optimization.

Frontline Agent: An Out-of-the-Box AI Assistant for Every Frontline Teammate

Nataliepienkowska — Thu, 05 Feb 2026 18:16:14 GMT

As frontline teams face increasing demands and rapid change, the ability to access the right information at the right moment is more critical than ever. For this reason, we’re excited to introduce Frontline Agent, now available in Public Preview. This purpose-built, persona-tuned AI assistant is designed to help frontline workers across industries like retail, healthcare, manufacturing, and hospitality find information quickly, stay caught up, and coordinate work with confidence.

Frontline Agent is available out-of-the-box in Microsoft 365 Copilot, as well as in the Microsoft Teams chat rail. You can ask for what you need just like you would a teammate and the agent delivers clear, concise responses grounded in your organization’s SharePoint and Teams chat and channel data with no configuration or custom prompts required. The agent respects SharePoint site permissions and can be scoped down to a select number of SharePoint sites, balancing accuracy and security. Frontline workers can message the agent in their preferred language, even if the documents and messages are in another language.

Get started with Frontline Agent by opening Microsoft 365 Copilot and searching for it under “All agents,” and optionally scope down SharePoint sites or deploy as a Teams chatbot from Microsoft Teams Admin Center by following these instructions.

What Frontline Agent can do

Frontline Agent helps frontline employees:

Search for information across SharePoint and Microsoft Teams chats and channel messages
“Share the instructions for how to ___”
“Help me learn about ___”
“Provide a list of files related to ___”

Catch up on Teams chat and channel messages
“What did ___ tell me to do yesterday?”
“Summarize my unread messages from yesterday.”
“What changes did __ mention?”
“Draft a shift handover based on discussions in the last 12 hours.”

These capabilities reduce routine overhead and allow frontline managers to do more and frontline workers to focus on customers, operations, and service quality.

Designed for the realities of frontline work in every industry

Although frontline roles vary widely, their needs are consistent: fast and simplified access to information, clarity on what requires action, and tools that match the pace of their work, directly in the flow of their work.

Retail

Store associates can quickly pull up product details, pricing policies, inventory lookup steps, and return procedures to keep lines moving.
Department leads can plan priorities for floor recovery, promos, and price changes before shift start.
Store managers can generate daily recap reports covering sales trends, staffing notes, shrink issues, and unresolved operational tasks.

Healthcare

Nurses can quickly reference care protocols, equipment instructions, or facility policies.
Care teams can catch up on shift handovers, critical updates, and open tasks before rounds.
Administrators can generate summaries of unit activity to support staffing or patient flow decisions.

Manufacturing

Operators can pull up machine procedures, safety guidelines, or troubleshooting steps on demand.
Supervisors can get summaries of production line updates and quality alerts.

Transportation and Logistics

Drivers and field teams can retrieve route details, documentation, or exception procedures.
Dispatch teams can summarize overnight messages to prioritize next day operations.
Managers can generate daily recap reports with delivery progress and unresolved items.

Hospitality and Travel

Front desk teams can reference policies, service procedures, and guest information instantly.
Housekeeping leads can summarize messages to plan room turnover and priority tasks.

Energy, Utilities, and Field Services

Technicians can find site instructions, safety protocols, or equipment manuals.
Field supervisors can catch up on team updates and outstanding work orders before starting their day.
Operations teams can generate summaries covering outages, escalations, or environmental conditions.

The value of a role aware, out of the box AI agent

Most AI solutions are built for office workers. Frontline Agent is different because it is designed specifically for frontline roles, with a focus on simplicity, speed, and relevance.

Simplicity: Clear responses that reduce cognitive load.
Speed: Fast access to important information during active work.
Relevance: Answers grounded in Teams messages and scoped SharePoint sites ensure accuracy and trust.
Support for shift workflows: Catch up prompts, action item summaries, and smoother handovers.

View the examples below.

Get started

These capabilities are the very beginning of our upcoming roadmap! Frontline Agent is now available in Public Preview and can be accessed in:

Microsoft 365 Copilot by searching in “All agents.” If you want to scope down the SharePoint sites, follow instructions 1 and 2 in Set up Frontline Agent - Microsoft 365 for frontline workers | Microsoft Learn.
Microsoft Teams chat rail by following these instructions.

What’s New in Microsoft Teams | January 2026 – ISE Edition

KerryPerezHeffernan — Thu, 19 Mar 2026 19:51:09 GMT

Welcome to 2026! This first ’What’s new in Teams’ of the year is a “2-in-1” edition. We’re not only introducing the usual monthly range of new features and capabilities designed to enhance your Teams experience, we’re also shining a spotlight on the Teams features that will be showcased at the Integrated Systems Europe (ISE) 2026 conference in Barcelona, Spain.

ISE brings together technology leaders, partners, and customers from around the world, making it the perfect venue to demonstrate how Teams continues to evolve as the AI-powered platform for communication, collaboration, and workplaces. This year, we’ll be highlighting several new Teams capabilities designed to improve meeting experiences, simplify communications, and make it easier for organizations to connect and engage at scale.

Dive in to get a peek at what we’ll be sharing in Barcelona, and what you can start trying out right away!

Teams at ISE

Microsoft Teams Rooms

Interpreter agent support in Teams Rooms on Windows

The Interpreter agent acts as a translator in scheduled meetings in Teams Rooms on Windows, allowing participants to listen to the meeting in their chosen language with real-time translation so speaking different languages isn’t a barrier to effective understanding and collaboration. Available with Teams Rooms Pro. Learn more.

Teams Rooms utilization by size and capacity in the Pro Management shared space insights report

The Pro Management portal's shared space insights page now offers enhanced analytics for Teams rooms utilization. Two new data tiles analyze usage based on factors like room size, capacity, and people count. Usage data can also be filtered by reservations, occupancy, or a combination of both. With these insights, IT teams can make informed decisions about their rooms. Learn more.

Express voice enrollment [Available in April]

Express voice enrollment makes registering your voice in Teams fast and easy. Your profile enables features like voice isolation, speaker recognition, identification in a meeting room and transcripts, and enhanced meeting recaps and insights from Microsoft 365 Copilot. If you haven't enrolled, you’ll get an in-product prompt to opt-in and enroll your voice profile simply by speaking in a meeting. Admins can enable or disable this feature for their organization.

Camera view switching in multi-camera Teams Rooms on Windows

When in a meeting with another Teams Rooms on Windows that has multiple cameras, you can switch camera views in that room via the participant panel on the console, or video tile on a touch board, to optimize your views. Learn more.

Two-way Direct Guest Join (DGJ) between Google Meet and Teams Rooms

Organizations now have expanded meeting interoperability with two-way Direct Guest Join (DGJ) between Google Meet and Teams meetings. Teams Rooms on Windows devices can join Google Meet meetings and Google Meet devices can join Teams meetings. Users can join with one click through the calendar or by meeting ID. Learn more.

Microsoft Teams Phone enhancements

Interpreter in Teams Phone

Interpreter, currently available in Teams meetings, is now expanding to Teams Phone to support calls made between Teams users—VoIP calls. Interpreter enables real-time speech-to-speech interpretation in up to nine languages, allowing participants to speak and listen in their preferred language. Interpreter helps eliminate language barriers and fosters seamless collaboration across global teams. For a more inclusive experience, users can also opt to have Interpreter simulate their personal voice. Today, Interpreter works for VoIP calls only.

Queues app shared history of calls and voicemails [Public preview]

Coordinating customer call follow‑ups is easier when service teams have visibility into calls that happen outside shifts or while representatives are unavailable. Now available in Public Preview, the Queues app shared history enables teams to access a unified view of all missed, incoming, outgoing calls, and voicemails within a call queue. By consolidating call activity into a shared history, it improves transparency and fosters better collaboration among team members handling customer interactions. This feature reduces duplication of effort and ensures that no customer call is overlooked. Admins can configure access to shared history for all queue members or restrict it to authorized users.

Teams events

The new Teams events experience brings discovery, creation, and management into a single, centralized workflow. Organizers can configure events through a flexible creation flow that supports a wide range of interaction, registration, and branding options without being constrained by event type. A new discovery experience makes it easier for users to find, track, and revisit events they are registered for or eligible to attend, while redesigned management capabilities provide a consistent place to update details, review registrations, access reporting, and coordinate across organizers and delegates.

Available in public preview, the new Teams events experience helps unlock more control and flexibility for digital and hybrid events by simplifying creation and management for organizers and improving visibility and access for attendees. Learn more about Teams events.

Communities in Teams

Now rolling out to public preview, Communities in Teams appear alongside chats and channels, offering an integrated experience for browsing feeds, posting updates, and participating in discussions. Employees can find and manage their existing Viva Engage communities directly in Teams, with support for announcements, Q&A, long‑form posts, and discovering community-specific events that enable scalable organization‑wide communication and learning.

Agents in communities are also available in public preview for communities in Teams. The agent helps turn community conversations into shared organizational knowledge by drafting suggested responses to unanswered questions using existing discussions and specified SharePoint sites. Community admins can review and publish these responses, helping employees get accurate answers faster while making that knowledge visible to the entire community. Learn more about communities in Teams.

January new releases

Feature categories: (All features listed are generally available unless otherwise noted)

Workplace: Teams Rooms

Frontline Worker Solutions

The Biamp Auto Tuned DSP with Table Mics Large Room bundle

Chat and Collaboration

Teams channels Shared tab

The Files tab in channels has been renamed the Shared tab. In addition to showing current files, the Shared tab also displays previously shared files and links that were shared in channel posts. You can use the Recent view to sort by date, then filter by Files or Links, and use the “In messages” view to find links that appear in conversations.

Message preview for channels, mentions, and reactions notifications

Microsoft Teams is enhancing notifications by adding message previews for more types of notifications, including channels, mentions, and reactions. By surfacing message previews, users can quickly assess the importance of a notification without switching context and more efficiently prioritize responses.

Autocorrect in Teams compose

Autocorrect in Teams helps fix common spelling mistakes when typing in the compose box, so your messages stay clear and professional without extra effort. No need to backtrack to correct errors, Teams keeps your conversations flowing smoothly.

Pin Teams window on top

Teams now enables you to "Pin window on top", ensuring it will remain visible above other windows. This reduces meeting and collaboration friction by enabling you to multitask across apps without losing real-time visual cues, shared content, or critical discussions.

Teams Phone

Explicit consent for 1:1 call transcription and recording

We’re extending Microsoft Teams’ existing explicit‑consent experience in meetings to now include 1:1 calls made between Teams users—VoIP calls. With a new Teams calling policy, admins can require participants to provide consent before a 1:1 call is recorded or transcribed. When a user starts recording or transcription, the other participant is automatically muted, with video and content sharing disabled, until they provide consent. This is especially valuable in regulated scenarios—such as a financial advisor capturing call notes—where organizations must obtain clear approval before initiating a recording. Today, explicit consent works for 1:1 VoIP calls only.

Teams Phone Mobile is now generally available with T-Mobile USA

Teams Phone Mobile enables end-users to make and receive calls using a single sim-enabled number across their mobile phone and all their Teams endpoints. T-Mobile customers in the United States can now enjoy seamless mobile and Teams integration with this unified calling experience. Learn more about how IT admins can configure Teams Phone Mobile in Teams admin center and view the expanding set of mobile operators supporting Teams Phone Mobile.

Phone devices: Delayed simultaneous ring on Teams Phone devices

Delayed Simultaneous Ring is now supported on Teams Phone devices. This capability addresses challenges for groups with shared call responsibilities and helps reduce distractions by prioritizing the intended recipient. If the call is not answered by the primary receiver first within a set time, the duration of which is customizable, then the call will start ringing other designated phones. It’s a smarter way to streamline call handling and ensure the intended person has the first opportunity to respond.

Phone devices: Configure line keys from Teams admin center

We’re expanding the flexibility of line keys in Teams Phone devices with new admin configuration capabilities. Line keys let users set up customized one‑touch dialing—for speed dial, shared lines, collaborative call delegation, and call transfers—helping them quickly reach important contacts and work more efficiently. With this update, IT admins can now centrally configure line keys in the Teams admin center (TAC) for both personal devices and common area phones (CAP). This makes it easier to standardize setups, accelerate deployments, and ensure users have the right shortcuts at their fingertips.

Phone devices: Enhancements for Copilot summary for transferred calls

Copilot summary for transferred calls provides an AI‑generated summary of the transcribed or recorded call so that receiving person saves time gathering information on the earlier discussion. With this latest update, the transfer targets clearer context through the display of a concise call topic in the incoming call notification, giving them faster visibility into why the caller is being transferred. This helps users feel more confident before answering. For example, a bank branch worker can quickly see that a transfer relates to an account verification or a loan application.

Workplace: Teams Rooms

Enhanced production experience for Town hall in Teams Rooms on Android

The enhanced ‘Manage what attendees see’ feature gives Town hall hosts greater control over what attendees experience. Organizers, co-organizers, and presenters joining from a Teams Room on Android with a Pro license can view a polished event while managing which participants appear on or off screen. Organizers licensed for Teams Premium can adjust layout, background, and name tag changes through the Teams Desktop. Learn more.

Front-of-room view control for Town Hall in Teams Rooms on Android

When a Teams Rooms on Android is invited as a meeting presenter, the front-of-room display defaults to the attendee view. Presenters always have full control from the console, including green room and off-stage management, and can switch the front-of-room display to presenter view without impacting attendees. Available in Teams Rooms Pro. Learn more.

Start and stop recording and transcription on Teams Rooms on Android

During a Teams meeting, you can start, stop, and restart recording and transcription from a Team Rooms on Android device. Spoken language for the meeting can also be changed. Available in Teams Rooms Pro. Learn more.

Fundamentals and Security

Report a suspicious message on Teams for Android

You can now provide security feedback directly from the Teams Android app - whether you're flagging a message as a security concern or confirming that a message Microsoft flagged is actually safe. This enhanced reporting flow helps your organization strengthen protection against phishing and other unwanted messages by capturing clearer, more actionable signals from real user behavior. In both cases, your feedback goes to your organization and, if admins choose, can also be shared with Microsoft’s detection systems to improve accuracy, reduce false positives, and better identify harmful content.

Screen & Window Sharing on Mac via Mac OS Native Picker

Mac users can now share their screen or specific windows using the standard native picker experience. By opting in through settings, users can enjoy a fully integrated sharing flow that leverages Mac OS's default interface - ensuring a familiar, secure and streamlined experience.

Frontline Worker Solutions

Frontline Agent

The new Frontline Agent, available in public preview, is a purpose-built and persona-tuned AI assistant that supports everyday workflows for frontline teams by delivering concise, simple responses grounded in the context of their work. With this out-of-the-box agent, frontline workers can quickly find information from scoped SharePoint sites, such as internal policies and procedures, and easily catch up on missed Teams chat and channel messages at the start of their shift with detailed action items. Available in Microsoft 365 Copilot and Microsoft Teams, the Frontline Agent helps support smarter, more efficient shifts.

Certified for Teams Devices

Jabra Express Install: PanaCast 50 VBS, Acadia Tabletop Stand, Available with LG 40”, 43”, 50", 55”, or 65” displays

The Jabra PanaCast 50 VBS, certified for Microsoft Teams, teams up with Salamander Designs Acadia Tabletop Stand and LG’s 4K UHD display to transform huddle, focus, and small meeting spaces into smart collaboration zones. With panoramic video, intelligent audio, and sleek cable management, this bundle installs in under 90 minutes, no wall drilling or rewiring required. It’s a plug-and-play solution that’s easy to deploy, simple to manage, and ready for AI-powered productivity. Because great meetings shouldn’t need a construction crew—and teams deserve tech that just works. Display available in 40”, 43”, 50”, 55”, or 65”

Logitech Huddle Room and Small Room Heckler Tabletop Express Install for Teams Rooms on Android: Available with 43” monitor for Huddle rooms or 50” monitor for small rooms

Logitech, in partnership with Heckler and Samsung, is simplifying room installations with the new Express Install for Microsoft Teams Rooms, making high-quality meeting spaces more accessible and easier to deploy. Logitech's Express Install kit for Huddle Rooms and Small Rooms can be installed in under an hour, with minimal labor and no specialist help needed. Learn more about the Express Install for Huddle Rooms. and about the Express Install for Small Rooms.

Biamp Auto Tuned DSP with Ceiling and Table Mics – Available for Large or Medium Rooms

Biamp's DEVIO SCX bundle features Biamp Launch, an automated room tuning feature that optimizes audio with just one button press, no expertise required. The complete audio package delivers clear communication through advanced beamtracking technology that captures voices from anywhere in the room. This solution eliminates background noise so that every participant can be heard clearly, enhancing collaboration for all meeting types.

The large room bundle includes two Parlé table microphones, and four Desono ceiling speakers. The medium room bundle includes one Parlé table microphone, and two Desono ceiling speakers.

The Biamp Auto Tuned DSP with Table Mics Medium Room bundle

Biamp Configurable DSP w/ Table Mics – Available for Large or Medium Rooms

The Biamp TesiraFORTÉ X Table Mic bundles are designed for Large or Medium sized Microsoft Teams Rooms. Powered by TesiraFORTÉ X DSPs, enjoy highly configurable audio options tailored to your space or use a simplified setup with Biamp Launch—an automated room tuning feature that optimizes audio with just one button press, no expertise required.

Biamp Configurable DSP w/ Table Mics for Large Rooms

Biamp Configurable DSP w/ Table Mics for Medium Rooms

Barco ClickShare Hub Pro and Sennheiser TeamConnect Bar M and TeamConnect Bar S for Teams Rooms on Android

The ClickShare Hub Pro and Sennheiser TeamConnect Bar M and TeamConnect Bar S bundles are certified Microsoft Teams Rooms solutions for medium and small meeting rooms. ClickShare Hub Pro enables one-click, wireless conferencing and 4K content sharing, with two next-gen ClickShare Buttons (featuring Wi-Fi 6E and USB-C DisplayPort™) and dual screen support. Built on the Microsoft Device Ecosystem Platform (MDEP), it’s designed for secure meetings.

Sennheiser’s TeamConnect Bar M delivers advanced audio and dynamic video, with six beamforming microphones, four high-quality speakers, and AI features (auto-framing, person tiling). The TeamConnect Bar S delivers crisp audio and dynamic video, with four beamforming microphones, two speakers, and AI-powered features (auto-framing and person tiling). For users, these bundles deliver intuitive, engaging meetings. For IT managers, they provide modular flexibility, enterprise-grade security, compliance, and standardized integration.

Huddly® C1™: AI-driven videobar for small and medium rooms.‌‍‍‍‌‍‌‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍‍‍‍‍‍‍‌‌‍‌‌‍‍‌‍‍‌‌‌‌‍‌‍‍‌‍‍‌‌‍‍‍‍‍‍‌‍‍‌‍‌‍‌‌‌‍‌‍‍‍‍‍‍‍‌‍‍‌‌‌‌‌‌‍‍‍‍‌‌‌‌‌‌‌‍‌‌‍‍‌‌‍‍‍‌‍‍‌‌‌‌‍‌‌‍‌‌‍‌‍‌‍‍‌‍‌‍‌‍‌‍‌‍‍‌‌‍‍‌‌‌‍‌‌‌‍‍‌‌‍‌‍‌‌‌‍‌‌‍‍‌‌‌‍‌‍‌‌‍‌‍‌‌‍‌‌‌‌‌‍‌‍‌‌‌‌‍‌‌‌‍‍‌‌‌‍‌‌‌‌‍‍‌‌‍‌‍‍‍‌‍‍‌‌‍‌‌‌‍‌‍‍‌‍‌‌‌‍‌‌‍‍‌‍‌‌‌‍‍‌‍‌‌‍‍‌‌‌‍‌‌‍‌‍‌‍‌‍‍‌‌‍‌‌‍‌‌‍‌‍‌‌‌‌‍‌‌‌‍‌‌‍‌‌‍‌‌‍‌‌‍‌‍‌‍‌‌‌‍‌‌‌‍‌‌‌‌‌‍‌‍‌‍‌‌‌‌‌‍‌‌‍‌‌‍‌‌‌‌‍‍‌‌‍‍‌‍‌‌‌‍‌‌‍‌‌‍‌‌‌‍‍‍‌‍‍‌‍‌‌‌‍‌‌‍‌‌‍‌‍‍‌‌‍‍‌‍‌‌‌‍‍‌‍‌‌‌‍‌‌‌‌‌‌‌‍‌‍‌‌‍‍‌‌‌‌‌‌‍‌‌‌‌‍‌‌‍‌‌‍‍‌‌‍‌‌‍‌‌‌‌‌‌‌‍‌‌‍‍‌‌‍‍‍‌‍‍‌‌‌‌‍‌‌‍‌‌‍‌‍‌‍‍‌‍‌‍‌‍‌‍‌‍‌‍‍‌‌‍‌‌‌‍‌‍‍‌‍‌‌‌‍‌‌‍‍‌‍‌‌‌‍‍‌‍‌‌‍‍‌‌‌‍‌‌‍‌‍‌‍‌‍‍‌‌‍‌‌‍‌‌‍‌‍‌‌‌‌‍‌‌‌‍‌‌‍‌‌‍‌‌‍‌‌‍‌‍‌‍‌‍‌‌‌‍‌‌‌‍‌‌‌‌‌‍‌‍‌‍‌‌‌‌‌‍‌‌‍‌‍‌‌‍‌‌‌‌‍‍‌‌‍‍‌‍‌‌‌‍‌‌‍‌‌‍‌‌‌‍‍‍‌‍‍‌‍‌‌‌‍‌‌‍‌‌‍‌‍‍‌‌‍‍‌‍‌‌‍‌‍‌‌‍‌‌‌‍‌‌‌‍‌‌‌‍‌‌‌‍‍‌‌‌‍‌‍‌‌‌‌‌‌‌‌‍‍‌‍‌‍‍‌‌‌‍‍‌‍‌‌‌‍‌‍‍‌‌

Huddly C1™ is an AI-powered videobar designed for small and medium meeting rooms. It delivers flexible, modular collaboration, working as a standalone device or paired with Huddly Crew Add-On Cameras. Compatible with both BYOD setups and native room systems, C1 ensures high-quality video and seamless connectivity for modern meeting spaces. Learn more.

Lumens VC-TR60A – Black or White

The Lumens VC-TR60A camera features automatic voice tracking, presenter tracking, and auto-framing to ensure remote participants get the best possible view. It makes Teams meetings more dynamic and engaging. Voice tracking is a stand-out feature, locking onto the active presenter. When more people join the discussion, the camera adjusts automatically to capture all active speakers in the room. No manual control required – it’s smart and effective and makes for more professional Teams calls. Learn more

Lumens VC-TR60A – Black

Lumens VC-TR60A – White

Microsoft Teams events: A new unified experience makes it easier to discover, create, and manage events

DrewBlundell — Tue, 03 Feb 2026 16:18:18 GMT

Today’s organizational challenges and growing complexity can make it difficult to create meaningful connections with audiences, whether engaging employees or reaching a dispersed customer base. Having the right tools to navigate the demands of large-scale communication for digital and hybrid events is critical to achieving business objectives.

We are excited to introduce the new Teams events experience designed to simplify how events are discovered, created, and managed. Now in public preview, Teams events represents the next step in delivering professional, high-quality events, featuring flexible customization options to empower event organizers and better engage the audiences that matter most.

Unified event creation flow

At the heart of this Teams events update is greater choice and control for organizers. The Meet app becomes the dedicated home for events in Teams, featuring a new event creation flow that gives organizers more flexibility and control when setting up their events.

Organizers can customize experiences such as audience interaction (attendee camera feeds, raise hands, polls, etc.), registration control, and event scale. The new event creation experience no longer constrains individual features to a particular event type, replaced by a dynamic scheduling flow that gives organizers increased flexibility to tailor the event experience to specific audiences and goals.

Centralized event discovery and tracking

Busy schedules make it impractical, and sometimes impossible, for people to be aware of important events an organization hosts. The new Discover tab in the Meet app helps organizers promote events and drive interest by making them easier for audiences to find and access.

The Discover tab is where organizers and attendees can find and track events, without relying solely on calendar invitations. Users can view events they’re registered for, find and register for new events, and catch up on recordings of past events. The Discover tab gives organizers, registrants, and attendees a single place to stay connected to their events.

Simplified event management

Managing events in Teams is easier than ever with the new Manage tab. No more searching through calendars or hidden menus to update presenter bios, adjust sharing functions, or track registrations. Teams events brings everything into one place for streamlined management.

Event pages are created automatically when an event is saved, and serve as the central location for settings, customization, and branding. After an event concludes, Teams events makes it easy to send attendees follow-up emails and recording notifications. Event organizers also have a single place to access registration data and recap tools designed for insights and continued engagement.

New capabilities give event organizers more control and flexibility

In addition to the new unified experience, Teams events is adding capabilities to streamline setup and drive attendance:

New delegate and shared mailbox support enables authorized users to schedule and manage events on behalf of the principal organizer. This helps teams collaborate more naturally when coordinating large or recurring events.
Dedicated event details pages make it easy for organizers to view all elements related to the event, including built-in Q&A, and the ability to save customizations as templates for future use.
Support for custom domains for event emails improves deliverability and helps invitations and reminders avoid spam filters, while offering additional event branding.
Enhanced co-organizer editing and management controls make it easier to share responsibilities throughout the event lifecycle, ensuring a consistent management experience even as teams grow and roles evolve.

Expanded access to events with new licensing

Starting April 1^st, 2026, Teams events capabilities such as town hall and webinar, including advanced features, are available to all users licensed for Teams Enterprise and no longer require Teams Premium. This expanded access to Teams events enables more people in your organization to create high-quality, professional events. Along with these licensing changes, we also announced Attendee Capacity Pack licenses would be available to scale digital and hybrid events up to 100,000. For more information, please read our recent licensing announcement.

Teams live events retirement

Teams events will continue to be the experience where we invest in bringing new features and capabilities to support high-quality, professional digital and hybrid events at scale. With this launch, we will be retiring Teams live events fully on June 30, 2026. Users with events already scheduled through February 28, 2027, will be able to carry out these instances as planned through that date to avoid disruption. For more information, please refer to our recent retirement announcement.

Create events that connect

It’s never been more important to make meaningful connections with the audiences that matter to your organization, and your ability to deliver highly engaging events can play a critical role.

The new Teams events experience streamlines your events, from discovering what’s happening across your organization, to creating tailored formats, to managing professional engagements at scale, all in one place. This new chapter brings greater simplicity, flexibility, and power to every event organizer, manager, presenter, and attendee.

With expanded access through licensing updates, Teams events provide the foundation to deliver memorable, high-quality experiences, and enables even more people across your organization to confidently bring their events to life.

Retiring Teams live events: The next chapter for events at scale in Microsoft Teams

DrewBlundell — Wed, 04 Feb 2026 16:13:32 GMT

Today, we’re announcing the retirement of Microsoft Teams live events and the associated Microsoft Graph APIs used to create Teams live events. This change will go into effect June 30, 2026, as part of our ongoing effort to continue to modernize our event experiences and deliver a more powerful and flexible solution for large-scale communications.

While Teams live events will no longer be available to schedule after the retirement date, Microsoft will honor all live events already scheduled through February 28, 2027. Customers can continue to run those events as planned.

As we look ahead, we encourage customers to transition to newly-announced Teams events experience, which provides a centralized, end‑to‑end experience for digital and hybrid events.

To learn more about Teams events, please read the announcement here: Announcing Teams events

What this means for your organization

Who is affected

Organizations currently using Teams live events
Customers or partners using Microsoft Graph APIs to create or manage live events
Experiences that schedule Teams live events through Viva Engage or Microsoft D365

What’s changing

Teams live events and their associated Graph APIs will be fully deprecated on June 30, 2026.
Beginning February 3, 2026, customers will not be able to schedule a Teams live event for any date beyond June 30, 2026.
Teams live events scheduled before the retirement date can still be managed and executed as planned through February 28, 2027.
Customers scheduling Teams live events through Dynamics 365 will no longer be able to schedule events past June 30, 2026, beginning February 3, 2026.
Customers scheduling Teams live events through Viva Engage will lose the ability to create new instances through this method beginning April 15, 2026.
Existing Graph API integrations using the isBroadcast property within the onlineMeeting resource will remain available until June 30, 2026.

Recommended next steps

No admin action is required for this change. However, we recommend that organizations:

Notify users who host or produce Teams live events
Update internal documentation to reflect this transition
Begin migrating active and upcoming scenarios to the new Teams events experience
Plan for training, communications, or engineering work if you use integrated or automated event workflows
Share the following resources with event organizers, IT admins, and developers

Resources to support your transition

Plan and prepare

Recommended learning sessions

These Microsoft Customer Hub sessions are especially helpful for Teams live event organizers moving to Teams events:

Customer Hub events readiness sessions

What’s new in Microsoft Teams town halls and webinars
Migrating from Teams live events to town halls
Tips, tricks, and traps for town halls and webinars in Microsoft Teams

Commitment to our customers

We understand that organizations rely on Teams live events for critical communications, from company-wide updates to high-profile broadcasts. Our goal is to make this transition as smooth as possible.

Teams events represents the future of digital and hybrid events at scale on Microsoft Teams, a more integrated and feature-rich environment designed for the evolving needs of hybrid work. We look forward to partnering with you through this next chapter.

Introducing communities in Teams: Unifying company communication and connection

sophiapeng — Mon, 02 Feb 2026 16:14:45 GMT

Today, we’re excited to introduce a new, unified experience that brings Viva Engage communities directly into Microsoft Teams now rolling out in public preview. As organizations strive to strengthen culture and connect distributed teams, we’re making it easier than ever for people to engage with their communities in the flow of work, right alongside chats, channels, and meetings.

Communities power learning, dialogue, and engagement across the organization. They enable modern, two‑way communication between leaders and employees and help build trust at scale. With communities in Teams, these connections now happen where people already collaborate, making communication more accessible and impactful.

This integration unifies all conversation spaces in Teams—from rapid 1:1 and group chats, to collaborative project channels, to open communities that support broad connection and shared learning across the organization. By bringing these experiences together, we’re unlocking all-in-one value for every employee: deeper context, richer conversations, and a more connected workday.

Bring your organization together in Teams

Below are the top new capabilities, each designed to meet people where they work while supporting the full spectrum of organizational connection and communication.

Launch Demo

A modern community layout in Teams

We've designed communities in Teams so that it feels native to the overall Teams experience, including a larger conversation pane, a docked right rail, and Teams-style unread indicators both in the feed and left navigation. Communities now appear in the default unified Chat app in Teams, right alongside chats and channels, so they’re visible and reachable throughout the workday. It’s easier than ever to scroll your feed, react, comment, and create posts, with the same familiarity as engaging on Engage web or app.

Find and manage your communities in Teams

Employees can curate their experience by reorganizing communities into custom sections, hiding those they don’t need in the navigation, and updating sort order to keep high‑priority conversations within easy reach. This flexibility means community engagement naturally fits into everyday workflows.

Employees can discover new communities through Teams global search or the new browse experience. The Your communities page makes it simple to review all memberships, adjust your conversation list visibility, and ensure Teams reflects what they rely on most. Whether joining interest groups, functional communities, or organization-wide announcements, employees now have a central, intuitive way to stay connected.

Communities also support a rich mix of post types—including discussions, Q&A, rich media, and long‑form articles—so employees can share knowledge in the format that works best.

Announcements, @mentions, and other key updates also flow into the Teams’ Activity tab, helping people stay up to date across their work.

AI that connects your organization’s knowledge

Agents in communities are also available in public preview in this updated experience. The community agent reviews open questions and generates suggested answers based on existing organizational knowledge, and community admins can quickly approve these responses to help employees receive accurate information faster while reducing repeated questions. Learn more here.

Public community content in Engage also contributes to the grounding sources that Microsoft 365 Copilot can reference when employees ask questions across Microsoft 365 apps. Copilot understands your organization’s knowledge, drawing from conversations in public communities with citations that link directly back to the original conversation. Learn more here.

Go deeper with community scenarios

Communities in Teams supports the full depth of community engagement. The Events tab provides a place for employees to organize and return to community‑specific past and upcoming events, such as AI learning sessions or company-wide meetings, helping key moments live beyond the event itself. For community admins, manage membership, pinned posts, and key settings right in the Teams experience. Designed for organization‑wide reach, communities can bring together large audiences in one place for leadership updates, shared knowledge, and open communication.

Get started with public preview today

Communities in Teams will roll out in phases for Engage customers who opt into public preview, with no migration required. All existing community content, permissions, and governance settings carry over automatically. To prepare for this change:

Review the network and tenant requirements to ensure your network meets the criteria.
Make sure the engage experiences in Teams toggle is on for your tenant.
Opt-in to the public preview through Teams.
Learn more about the full experience for communities in Teams.
Optionally, inform your community admins, corporate communicators and employees about the upcoming change. For example, review your All Company Community and designate other communities as official for them to show up in Teams experiences for employees.

Whether your organization uses communities to connect global teams, enable leadership communication, or build knowledge at scale, communities in Teams brings these experiences together into a unified collaboration experience.

Learn more

Explore our resources for tools to build, manage, and sustain vibrant communities, helping you maximize the impact of your community experience.

Licensing updates extend access to advanced capabilities in Microsoft Teams and Microsoft Places

KerryPerezHeffernan — Wed, 08 Apr 2026 21:53:33 GMT

UPDATE: These changes will go into effect on April 1, 2026 for customers with users on any license that includes access to the calendar in Outlook and Teams (including Microsoft 365 E3, E5, Business Basic, Business Standard, and Business Premium; Outlook 365 E1, E3, and E5; Exchange Online; various Teams licenses; additional Microsoft 365 and Office 365 licenses). Access to the Places management portal remains available for all Places customers.

At Microsoft, we empower organizations to achieve more through intelligent communication, inclusive collaboration, and connected workplace experiences. Our customers are looking for scaled, widespread access to powerful tools that enable workforces to interact and communicate with more intelligence and precision. To facilitate that, we’re announcing Teams licensing updates that make it easier for customers to unlock their full communication and collaboration potential.

These licensing changes simplify access to capabilities spanning across Microsoft Places and Teams events, so you can deliver experiences that enhance virtual and in-person collaboration. Read on to learn about the changes ahead and new ways to empower your organization.

Access enhanced workplace coordination capabilities

Places enables an AI-powered workplace experience by connecting employees to colleagues, spaces, and services in the office. We are expanding access to end-user functionality in Places by making it available in all licenses that include access to the calendar in Outlook and Teams (including Microsoft 365 E3, E5, Business Basic, Business Standard, and Business Premium; Outlook 365 E1, E3, and E5; Exchange Online; various Teams licenses; additional Microsoft 365 and Office 365 licenses). Functionality included in this change:

Places Finder: Make more informed decisions about bookings with enriched context like images, floorplans, custom attributes, and available technology in the spaces around you. This change enables organizations to upgrade at scale from Room Finder to the full Places Finder experience by onboarding spaces to the Places Directory.

Places Explorer: Enable map-based space reservations and explore details about all workplaces, including the people, spaces, and experiences in each location. Access to Places Explorer is through the Places app inside Microsoft Outlook and Teams.

These changes will go into effect on April 1, 2026 for customers with users on any license that includes access to the calendar in Outlook and Teams (including Microsoft 365 E3, E5, Business Basic, Business Standard, and Business Premium; Outlook 365 E1, E3, and E5; Exchange Online; various Teams licenses; additional Microsoft 365 and Office 365 licenses).

Manage shared spaces more efficiently

Across our AI-powered workplace solutions, we’re continually looking for ways to streamline how organizations manage their inventory of shared desks, spaces, and assets. The newly renamed Teams Shared Space license (formerly Teams Shared Devices license) will be the way that organizations manage this inventory of assets, adding the ability to manage up to four desks with a single license (in addition to the previous ability to manage either a common area phone, a Teams panel, shared space like a room, or a hotdesking device included in the Teams Shared Device license). IT admins will be able to assign licenses to bookable shared spaces individually and control which workspaces are available for employees to use with this new functionality.

This license will provide space management capabilities, including:

Desk booking: Employees can reserve desks in advance before arriving at a location.
Space management: Admins can manage advance reservation policies for desks and set auto-release policies for rooms with a shared spaces license.
Space Analytics: Inventory and utilization reports are available for licensed shared spaces (desks).

This license will be available on April 1, 2026. For customers with legacy Teams Shared Device licenses, admins will not be required to take any action to transition to this license (but will have to assign additional spaces like desks with an additional no-cost license to take advantage of the new increased allotment of four spaces per license).

Communicate and connect at scale

Managing communication to thousands or tens of thousands of attendees can be a daunting process for anyone. Built directly on the Teams platform, Teams town hall and webinar enable events at scale with improved capabilities, reliability, and capacity.

To empower more organizations to plan and execute high-quality events, we are bringing all town hall and webinar features that were previously only available with a Teams Premium license to Teams Enterprise, including:

Streaming chat: Chat for town hall events reduces any message sending lag, enabling smoother communication between attendees and organizers.
Reactions interactivity: Enjoy the same reactions from Teams meetings in town hall and webinar, allowing the audience to express themselves and react to presented content.
Real-time event insights: Hosts of town hall and webinar instances can get feedback on the performance and reliability of their broadcasts, helping to ensure a smoother experience for attendees.
Meeting theme and email customization: Use organizational branding to customize the event-related artifacts that are delivered to attendees.
Enterprise Content Delivery Network (eCDN): eCDN helps to manage the bandwidth load of streaming events to large audiences, providing stability and reliability.
Immersive events in Teams: Host immersive experiences in custom 3D environments where attendees join as avatars to interact and collaborate.

All users with a Teams Enterprise license will soon be able to host Teams events for up to 3,000 attendees, including the ability to use advanced Teams town hall and webinar features. To fully enable events at scale, customers will be able to purchase attendee pack licenses that increase the cap on the total number of attendees up to 100,000 with the same suite of robust features. Attendee pack licenses will come in a range of sizes to provide added flexibility, and will be available to assign through the Teams Admin Center (TAC) after transacting.

Summary of licensing changes

These changes reflect our commitment to helping organizations confidently embrace the future of work with greater impact across their communication and collaboration. The full slate of changes will go into effect on April 1, 2026:

End-user workplace coordination features from Microsoft Places available for licenses that include access to the calendar in Outlook and Teams (including Microsoft 365 E3, E5, Business Basic, Business Standard, and Business Premium; Outlook 365 E1, E3, and E5; Exchange Online; various Teams licenses; additional Microsoft 365 and Office 365 licenses)
Introduction of the renamed Teams Shared Space license with additional capabilities for space management and analytics for admins
Advanced Teams events features available for all Teams Enterprise users. For organizations without new Attendee Capacity Pack licenses, the maximum attendee capacity for a Teams event instance is 3,000 concurrent attendees with engagement capabilities like reactions, raise hands, polls, and Q&A. For Teams events that require full attendee interactivity, including the ability for attendees to join with their cameras on and use their microphones (similar to the former webinar experience), the product supports up to 1,000 concurrent attendees to ensure a consistently optimized and well‑controlled experience.
Attendee Capacity Pack add-on licenses for Teams events start from 5,000, and go up to 100,000 attendees

Independent of these changes, we are committed to continuing to provide a robust set of experiences for organizations that have invested in Teams Premium. Teams Premium will still be the only way for customers to experience advanced communication features in Teams meetings, meeting protection, Advanced Collaboration Tools for admins, Intelligent recap, Queues app for Teams Phone, and enhanced capabilities for Bookings and virtual appointments. For a full list of current Teams Premium features, please click here.

More information about these new licensing changes, including impacts for existing Teams Premium customers using these products and features, are available below.

Read more about these changes in our licensing update FAQ attached below
Explore more Teams experiences: Microsoft Teams
Learn more about Microsoft Places: Microsoft Places
Learn more about Teams town hall and webinar

Smarter Shifts Start Here: Reimagining Retail Frontline Experiences

JeremyCarlson — Fri, 09 Jan 2026 19:42:13 GMT

The pace of change for retail organizations has never been faster. To meet the rising bar, store associates need quick access to accurate information, centralized communication, and AI-powered tools integrated directly into their daily flow of work.

Retail teams are ready for frontline tools that meet the moment. We’re excited to share new agentive innovations that empower frontline workers to unlock efficiency by transforming how they communicate, find information, and perform their work – without compromising security and control.

New AI Innovations for Retail Frontline Workers

Frontline transformation requires more than isolated AI features – it requires solutions designed to work together across the full spectrum of frontline needs. Microsoft has introduced a new set of AI innovations for frontline workers, shaped by common pain points like information overload, manual processes, and mobile‑first work environments. When combined, Frontline Agent (Public Preview), the Store Operations Agent Template (Public Preview), and Microsoft Copilot Chat and Agents can provide a holistic AI experience that supports frontline teams with the right intelligence, at the right time, in the right context.

Empower faster, smarter work with an out-of-the-box agent designed for the Frontline

Frontline work moves fast – so should access to the right information. The new Frontline Agent, available in public preview, is a purpose-built and persona-tuned AI assistant that supports everyday workflows for frontline teams by delivering concise, simple responses grounded in the context of their work. With this out-of-the-box AI agent, retail associates can easily find answers to information scoped from SharePoint sites in real-time, like store policies, procedures, and product information. At the start of a shift, store associates can quickly use the agent to catch up on missed Teams chat and channel messages and prioritize detailed action items. Store managers can generate shift recaps for smooth handovers, including insights such as customer feedback, task completion, and open items for the next shift. By automating routine tasks, surfacing real-time information, and centralizing role-specific updates, the Frontline Agent helps keep teams informed and connected – enabling faster service, reduce errors, and contribute to improved employee and customer experiences.

Four phone screens showcasing the Frontline Agent experience in the Microsoft Teams and Copilot mobile applications, featuring scenarios for Q&A and recap of messages.

How Bic Camera is exploring new ways to keep their retail teams informed and ahead

For Bic Camera, a leading consumer electronics retailer in Japan, providing solutions that meet the needs of their frontline store associates is a priority. Through a proof‑of‑concept, the company is beginning to see how persona‑based AI capabilities designed for frontline roles can help close a critical gap left by traditional digital tools – offering fast access to the right information and tools that fit the realities of a retail environment. In the POC, store associates use features such as the “Catch up” prompt to help them start their shift informed and ready, and the agent’s Q&A to quickly find the information they need with greater confidence.

Hisashi Tamura, Group Manager at AX Promotion Group, Bic Camera said, “While most of today's AI solutions are designed for office workers and often fail to meet the needs of the field, this agent is specifically built for frontline workers. Microsoft is deeply attuned to the needs of the retail industry. Their commitment has led to the implementation of features that streamline frontline operations, elevate the customer experience, and empower staff through effective training. By supporting staff on the ground, it has the potential to eventually unlock the full human potential within the workplace.”

Customize and extend AI agents to meet your specific needs

For retailers who need deeper capabilities that handle processes specific to their organization, the Store Operations Agent Template, available in public preview, offers a customizable solution that connects to internal systems, adapts to your store’s unique processes, and offers instant insights such as inventory availability – all while autonomously orchestrating workflows, flagging exceptions, and recommending next best actions. By analyzing internal signals like sales trends and foot traffic alongside external factors such as weather and holidays, this agent template provides contextual recommendations to help store operations leaders make smarter, faster decisions. Together with the Frontline Agent, these agentic solutions can create a powerful solution that provides essential AI capabilities across frontline roles, helping drive operational efficiency from the store floor to the back office.

Empower mobile-first workers with multimodal AI

Microsoft Copilot Chat and Agents bring multimodal interaction with voice, images, and real-time translation right into their mobile flow of work. For retail associates on the move in dynamic, fast-paced store environments, this can be a game-changer. No more thumb-typing on tiny screens. Just snap a photo, share it, and get instant guidance via their mobile device. With AI that sees, listens, and responds, stores associates can gain hands-free efficiency and real-time support when it matters most. Reimagine frontline experiences and unlock efficiency through AI-assisted retail store associates.

Secure every device and scale with confidence

Delivering AI-powered experiences is only part of the frontline story. For retailers navigating seasonal spikes, high turnover, and the need to modernize back‑office operations, it’s also crucial that these solutions are deployed securely across device types, at scale. Microsoft’s latest innovations are designed to simplify Teams frontline deployment and BYOD onboarding and help ensure compliance from day one. By modernizing desktop strategy with Windows 365 – a secure, cloud‑based Windows experience that streams your desktop and apps to any device – retailers can enable a cloud-powered desktop experience, empowering employees to work productively from anywhere. Together, these capabilities can contribute to more streamlined operations, help reduce security risk, simplify IT management, and empower the retail workforce to focus on delivering exceptional customer experiences.

Streamline Teams deployment for your frontline and manage pilots at scale

Deploying digital solutions for your frontline teams doesn’t have to feel overwhelming. The new Microsoft Teams pilot deployment experience, available in public preview, simplifies this process and makes it easier to start small, measure impact, and scale confidently. Begin with a guided admin journey in the Frontline hub, where suggested actions help you take the right next steps based on your deployment stage. Launch a Teams pilot in minutes: choose the capabilities you want to test, add members and owners, and click Deploy. Stay in control by managing all pilots in one place. Reorder pinned apps, create channels, and adjust membership as your needs evolve. Built-in analytics let you track adoption and usage through the frontline dashboard, so you can validate engagement and optimize performance. This streamlined approach helps reduce setup complexity, accelerate rollout, and build a clear path from pilot to organization-wide rollout.

Onboarding made simple for Microsoft Teams on frontline personal devices

Onboarding shouldn’t slow down your frontline teams, regardless of device. For frontline workers who rely on personal devices, the new Teams BYOD Onboarding Wizard, available in public preview, is designed to make it easier than ever for frontline employees to set up Teams on their personal devices. This self-serve experience walks users through downloading and activating the Teams mobile app and installing required apps like Microsoft Authenticator and Company Portal, helping them stay compliant with organizational security policies – without needing to wait for IT or a manager. The result? Help streamline onboarding, reduce support calls, and offer frontline teams a simple way to get connected from day one.

Optimize shared spaces with Windows 365 Frontline and Windows 365 Link

To ensure secure sharing of workstations, provide access to AI tools, and prevent workflow disruptions, retailers are rethinking how to deliver technology to every employee. Windows 365 Frontline, now updated with new capabilities to extend Windows apps and desktops to a broader set of users, gives retailers a cost‑optimized option to provide Cloud PCs or Cloud Apps to those employees who don’t need 24/7 access to a desktop or applications. Cloud PCs can be delivered in dedicated or shared mode so each employee can access a secure, high‑performance environment with the right level of personalization – removing friction from shared device sign-ins while giving IT the control and consistency they need. And with Windows 365 Cloud Apps now generally available, staff can access secure, app‑only access for tasks like inventory lookup, task management, reporting, and store communications, from any device.

Windows 365 Link further simplifies device management in shared spaces with affordable, durable devices that require minimal configuration and upkeep. Associates and managers can securely sign‑in in seconds to Cloud PCs across shifts and locations using Windows 365 Link. With no data stored locally, retailers improve their Zero Trust posture and reduce risks tied to lost or outdated hardware.

For organizations taking the next step in their AI initiatives, Windows 365 for Agents, now in public preview, extends Windows 365 further – providing a secure platform to accelerate rollout and delivery of agents that can browse websites, process data, and automate tasks, all powered by a secure, policy-controlled Cloud PC.

See it in action at NRF:

Microsoft is committed to empowering retail organizations with smart, secure digital solutions for their frontline workforce, and we’re excited to showcase these latest innovations at the National Retail Federation (NRF) expo in New York from January 11 – 13, 2026.

Visit our Booth #4503 to explore live demos of these solutions in real-world retail scenarios, including ‘day in the life’ experiences for frontline store associates and managers.

Visit us at the Microsoft Booth #4503 on level 3, located at the main entrance of the Javits Exhibition Hall.
Learn more about Microsoft 365 for Frontline and watch the Ignite on-demand session that presents latest product vision and innovation.
Discover how Microsoft agentic solutions are helping move retail forward.
Explore industry-specific AI scenarios for Microsoft Copilot Chat and Agents.
Learn more about Windows 365 Frontline and Windows 365 Link

What’s New in Microsoft Teams | December 2025

KerryPerezHeffernan — Wed, 31 Dec 2025 16:30:00 GMT

As 2025 comes to a close, I want to thank you all for being part of the Microsoft Tech community! Your suggestions and feedback have been incredibly impactful as we’ve continued working toward our goal of making Teams smarter, more secure, and easier to use. In 2026, you can look forward to new ways to collaborate and do more, with Teams as the platform where people and agents collaborate together. We hope you’ll keep sharing your experience with new Teams features in the new year!

To wrap up the year and lead into the next, we’re announcing some new features that can help you customize Teams for the way you like to work and make your conversations and connections more secure. “Pop out core Teams functions into a new window” gives you the ability to organize the elements of Teams that you use most frequently however you want on your desktop. “Tenant-Owned Domain Impersonation Protection for Teams Messaging” analyzes the identity and domain authenticity of external users when they make their first contact with you, to make sure they’re not impersonating your organization’s domain.

These and all the other features below are now available, so give them a try and let us know what you think. Best wishes for a very happy and productive start to 2026!

Meetings, webinars, and town halls

Frontline Worker Solutions