Microsoft Teams Blog articles

The GitHub app in Microsoft Teams is now generally available!

arnavgupta — Fri, 30 Oct 2026 21:49:46 GMT

GitHub empowers any team to become builders in Microsoft Teams. Customer support teams are using GitHub to turn customer feedback from Teams channels into filed issues. Engineering teams are asking GitHub to investigate, reproduce, and fix bugs without leaving Teams. Business and marketing teams with innovative ideas are asking GitHub to turn their discussions into working prototypes.

During public preview, our team has been hard at work addressing feedback and making product improvements to the GitHub experience in Teams. Here is what’s new.

Review work in the GitHub Canvas

The new GitHub canvas lets you review the plan, file changes, and pull request without leaving Teams. Click “Open Canvas” to follow GitHub Copilot’s progress and see your team’s ideas take shape in code, right beside the conversation.

Go from notification to pull request in one app

GitHub notifications and GitHub Copilot now live in a single app in Teams called GitHub. Stay on top of issue and pull request updates and act on them right in Teams. When an update needs attention, reply to the notification with "@GitHub". GitHub Copilot can investigate, make the fix, and draft a pull request in the same thread, so your team sees the update and the response together.

Issues and pull requests created from Teams now carry attribution. Reviewers can see who started the work and link back to the Teams conversation where it was discussed.

Work across repositories and tools

Real work rarely lives in one repository. With multi-repo support, GitHub Copilot can work across all the repositories your task needs in the same conversation. In addition, MCP support lets you configure which tools and connected services GitHub can leverage in Teams. Learn more about configuring MCP.

Get set up in a guided experience

The new guided web onboarding experience helps you sign in through your default browser using saved passwords or passkeys and grant Teams access to the right organizations and repositories.

You can now use natural language to ask GitHub to use a default repository or switch repositories in your Teams conversations. You can also choose the model GitHub Copilot uses for a task. Pick a faster model for quick fixes or a more capable model for larger changes.

Get started today

Add the GitHub app to Teams today, then click “Get started” from its welcome message to connect your account. Type "@GitHub help" to see what else it can do.

Admins should verify the following are enabled for users to get started:

Microsoft 365 admins: ensure resource-specific consent is enabled so users can let the GitHub app use conversation context.
TAC admins: ensure the GitHub app is allowed for users in the Teams admin center.
GitHub enterprise admins: ensure Copilot cloud agent, cloud sandboxes, and CLI billing are enabled for each organization and assign GitHub Copilot licenses to users.

Learn more at teams.github.com! We'd love to hear what you build. Share your feedback in the comments below.

Turn GitHub notifications into code with GitHub Copilot in Microsoft Teams

arnavgupta — Mon, 26 Oct 2026 23:42:14 GMT

GitHub can now bring repository updates into a channel, group chat, or private chat. When an update needs action, reply to the notification and @mention GitHub with the task you want GitHub Copilot to carry out.

GitHub Copilot uses the issue or pull request linked in the notification and the conversation in the thread to understand the task. It can reproduce a bug, run tests, implement a fix, and prepare a pull request for review.

Turn an issue notification into a pull request

If the player doesn’t load, open the video in a new window: Open video

For a bug report, the workflow starts in the notification thread:

A GitHub Issue notification arrives in a Teams channel with a link to the reported bug.
You @mention GitHub to investigate the issue and prepare a proposed fix in a pull request.
The team reviews the pull request, iterates with GitHub Copilot, tests the proposed changes, and decides whether to merge.

Starting from the linked issue and thread lets your team delegate the work to GitHub Copilot without rebuilding the request from scratch. The same workflow can be used to implement a feature, expand test coverage, update documentation, and more. Product and engineering teams at Microsoft are already leveraging the GitHub app in Teams to build products today.

Get started

Explore the new GitHub app in Microsoft Teams (previously called GitHub Notifications). If you already have GitHub Notifications installed, update the app to the latest version. The legacy GitHub app will be renamed “GitHub (deprecated)” and retired on November 16. Learn more at teams.github.com!

Turn the updates your team follows into code your team can review.

Making Microsoft Teams more responsive, reliable, and ready for work

Ihor_Lukyanenko — Wed, 21 Oct 2026 23:59:29 GMT

By: Ihor Lukyanenko, Harsh Nagaonkar, Vishal Ratna and Suprem Gupta

Every day, people rely on Microsoft Teams to connect with colleagues, share ideas, make decisions, and move work forward. Whether they're joining a meeting from a laptop, catching up on conversations from a mobile device, or collaborating across multiple projects throughout the day, they expect Teams to be fast, responsive, and ready when they need it.

In our June 2026 update, we shared gains across chat switching, reduced hangs and freezes, and faster people search. Since then, we’ve continued to raise the bar. From hardware-constrained devices to employees working on the go from mobile phones, delivering a consistent, high-quality experience across every platform remains a key focus for the Teams engineering team.

In this post, we'll highlight several recent performance investments that are helping make Teams faster, more efficient, and more responsive across desktop and mobile experiences.

Performance improvements at a glance

Teams Efficiency Mode: Delivering a Better Experience on Hardware-Constrained Devices | Windows, MacOS

Great collaboration experiences shouldn't depend on having the latest hardware. Many of our customers rely on older devices, entry-level laptops, or systems operating under challenging network constraints. As organizations extend device lifecycles and support increasingly diverse hardware fleets, ensuring a high-quality of experience across all configurations remains an important priority. This is why in June we launched Teams Efficiency Mode, a set of optimizations designed to reduce resource consumption and improve overall responsiveness on hardware-constrained devices.

Teams Efficiency Mode gets enabled by default on devices with slower / legacy CPUs and limited amount of RAM (8GB or less). Users on such devices see a corresponding indicator in the Teams title bar. Also, on any device, Efficiency Mode can be turned on and off manually through the dedicated setting.

The benefits are visible in everyday workflows. In Efficiency Mode, Teams launches up to 20% faster on hardware-constrained devices, helping users get into conversations, meetings, and tasks more quickly. When in a meeting, Teams automatically adjusts the resolution of user’s camera to preserve the CPU headroom for the audio path. As a result, users on hardware-constrained devices can maintain a high quality of their meeting experience despite the disproportionately higher thermal throttling rates.

Encouraged by these early wins, we are actively working on expanding the set of optimizations applied in Efficiency Mode. By making Teams more efficient and resilient on a wider range of hardware, we're helping ensure that users can stay productive, collaborate confidently, and get the most out of Teams regardless of the device they're using.

Making Responsiveness Measurable – and Actionable | Android

Responsiveness has consistently been one of the biggest sources of dissatisfaction in our Android customers’ feedback. We knew users were experiencing friction, but we lacked a single metric that could measure responsiveness across the many interactions they perform every day.

To close that gap, we introduced the App Responsiveness Index (ARI). ARI connects real user actions—such as taps, scrolling, and navigation—with Android frame data. It groups frames into roughly 208 ms “blinks” and measures the perceived smoothness of each interaction and screen. More importantly, it gives teams actionable telemetry at the individual screen level.

That visibility made the main causes of poor responsiveness much clearer:

Memory issues, responsible for approximately 60–65% of the impact
Blocking work on the main thread
Heavy layouts

We started by addressing memory horizontally across the app. This included fixing memory leaks, reducing database-call explosions, and resolving out-of-memory failures.

The results were significant. Our slow-frame metric improved 40% YoY. We also brought the user-perceived ANR rate down to an all-time low of 0.12%.

Targeted memory improvements reduced total blocking garbage-collection duration by 23%. Because blocking GC pauses application work, this improvement has a direct effect on how responsive the app feels.

We also wanted to make these gains sustainable. For scenarios covered by system tests, we introduced memory regression gates that evaluate changes before they are merged. These gates have already caught several potential regressions at the pull-request stage.

In parallel, we built AI-powered pull-request guardrails to identify risky patterns even earlier. These guardrails currently operate at 93% precision, and we are evolving them into an agentic system that can detect, explain, and eventually help prevent responsiveness regressions before they reach production.

Image Thumbnails – 17% Faster Loading | Android

Every day, people use Microsoft Teams to share screenshots, photos, files, and other visual context that keeps work moving. In media-heavy chats and channels, those images are often experienced first as thumbnails while users scroll through a conversation. When those thumbnails appear late, the conversation can feel less responsive even when the service behind it is healthy.

Making media-heavy chats feel smoother

For users, the problem was simple: in some Android conversations, thumbnails did not always keep pace with scrolling. A user could reach a message and briefly see an empty placeholder before the image appeared. In other cases, multiple thumbnails appeared together after a delay, creating a bursty experience that made scrolling feel uneven.

This was especially visible in chats and channels with a lot of shared media. Images are part of the conversation, so delays in rendering them interrupt the flow of reading, reviewing, and responding. The goal of this work was to make thumbnails appear earlier and more predictably as users move through a conversation.

The interesting part was that the backend was not the whole story. Service-side latency could look healthy, and many images were already being served from cache. Still, the user could see delayed thumbnails. That told us we needed to look at the full client-side journey of an image, not just request and response timing.

How we did it: mapping the image journey

To understand the gap, the team created Image Journey Mapper for Android. This was not a feature by itself; it was a diagnostic subsystem designed to answer one question: where does time go between creating a media block and showing the thumbnail on screen?

We first identified the milestones that mattered in the lifecycle of a thumbnail: UI block creation, view attachment, cache lookup, network queueing, download, decode, and render. Then we added instrumentation across those stages and flighted the diagnostic code only to Canary users, which are Microsoft internal users. That allowed us to collect real usage data while keeping the scope controlled.

For this investigation, the journey events were written into a separate purpose-built table in the device database. Once enough data was collected from internal users viewing images in Teams, the team analyzed the patterns across many journeys. The important shift was that image rendering was no longer a single opaque interval; it became a stage-by-stage timeline.

What we found

The Journey Mapper data surfaced three important client-side bottlenecks. They were valuable because each one pointed to a different layer of the image pipeline, and each required a different kind of fix.

1. Some images were being fetched again after cache churn

In media-heavy sessions, larger thumbnails and smaller frequently reused assets could compete for cache space. When smaller assets were evicted, the app had to fetch them again even though they were likely to be needed repeatedly. The fix was to make cache behavior more intentional by separating workloads so smaller frequently reused images were less likely to be displaced by larger media.

2. Some requests were waiting in the client network queue

A slow thumbnail can look like a network problem from high-level telemetry. The mapped journey showed a more specific pattern: for some images, transfer had not started yet. The request was waiting in the client networking layer. That led us to tune network concurrency for image-heavy workloads so independent thumbnail requests could make better use of available device and network capacity.

3. Loading often started too close to display time

The mapper also showed that image blocks could exist before their thumbnails started loading. That meant the app had unused time before the user reached the image. To take advantage of that window, we introduced thumbnail warmup: upcoming media blocks near the viewport can be prepared before they are visible, with cache-aware checks and bounded concurrency.

What we changed

The fixes followed the diagnosis. We tuned the networking path for concurrent image requests, made cache behavior more predictable for different image sizes and reuse patterns, and added controlled thumbnail warmup so images could be prepared before the user reached them.

These changes were designed to improve perceived performance without turning prefetch into unbounded background work. Warmup remains cache-aware, concurrency is limited, and rollout is measured carefully so latency gains are balanced with responsiveness, device resource usage, and reliability.

What we have seen so far

This work is still in progress. The experience has been validated in internal rings and exposed to our private preview customers for a meaningful period. The team is using the learnings from that exposure to prepare the next broader rollout phase, with general availability as the near-term goal.

The current results show that the targeted image-pipeline changes are moving the experience in the right direction, with a measured latency reduction of approximately 17%. More importantly, the visible user impact is clearer in day-to-day use: thumbnails are pre-loaded before the user reaches them, loaders are no longer visible in the optimized path, and users do not have to pause for images to load while scrolling through media-heavy conversations.

At the same time, we continue to carefully observe the rollout to ensure that latency gains are balanced with responsiveness, device resource usage, and reliability.

Looking Forward

As Microsoft Teams continues to evolve with richer collaboration experiences and increasingly intelligent AI-powered capabilities, maintaining a fast and responsive user experience remains a foundational engineering priority.

We will continue investing across desktop and mobile platforms to improve responsiveness, reduce resource consumption, accelerate content loading, and ensure Teams performs reliably across the wide range of devices and environments our customers depend on every day.

Cross-Platform Meeting Connect: Great in-room meeting experiences across Teams and Zoom

IrenaA — Tue, 20 Oct 2026 16:42:10 GMT

Your team is gathered in a Teams Room for a project review, but the customer’s invitation is for a Zoom meeting. You want to use the room’s audio, video, and displays, share the presentation, and stay connected to the conversation. You shouldn’t have to give up your room’s setup just because the meeting is on another platform.

Whether your organization uses Teams or Zoom Meetings today, people need the flexibility to meet with customers, partners, and colleagues on a range of platforms. Direct Guest Join will allow Teams Rooms to join Zoom Meetings and Zoom Rooms to join Teams meetings. Microsoft and Zoom are building on that foundation with Cross-Platform Meeting Connect, to address some of the most requested needs of people joining meetings from a conference room, regardless of the platform they use.

The goal is a more complete room experience for the everyday cross-platform meetings that bring organizations together. Planned improvements to sharing, meeting visibility, room controls, and HD video are designed to help people contribute confidently using the room’s capabilities.

Share ideas from the room

A more seamless room experience also means making it easy to share and view content. With planned HDMI sharing, people will be able to connect a laptop to the room and share content directly into the meeting. The room will also be able to display content shared by other participants, helping everyone follow the same presentation or document.

Stay connected to people and the conversation

Knowing who is in the meeting helps people collaborate with confidence. A participant roster is designed to show the meeting participant list on room display and update as people join and leave. It will give in-room participants a clearer view of who is in the meeting especially when some attendees are not visible in the current video layout.

Enhanced chat visibility will help everyone in the room follow both parts of the meeting conversation by bringing read-only chat into the room layout alongside the meeting video. People will be able to show or hide the chat panel as needed, without having chat appear unexpectedly over video. This experience is read-only: participants will be able to view chat supplied by the meeting platform but not compose or send messages from the room itself.

Use familiar room controls

People should be able to rely on the controls in front of them. With Cross-Platform Meeting Connect, planned improvements will keep room hardware and touch console controls synced with the hosted meeting, prioritizing mute, unmute, and end-call for the initial delivery. That synchronization is intended to preserve the room's behavior people expect and reduce uncertainty about whether the room is muted or has left the call.

Keep people and content in view

For rooms with two displays, we are introducing a layout that uses each screen for a different purpose: shared content on one screen and the participant gallery on the other. This would let in-room attendees follow a presentation while keeping remote participants in view.

Video improvements support sending and receiving video at up to 1080p for Teams meeting on Zoom Rooms. Actual resolution will depend on the meeting platform’s policies, the room device, and network conditions. The experience is designed to adapt when bandwidth is constrained, or hardware cannot sustain the higher resolution, with meeting reliability remaining a priority.

More flexibility, with clear expectations

Microsoft and Zoom share a goal of helping people collaborate across platforms while making better use of their meeting rooms. These improvements are designed for both directions, with a focus on the capabilities people need most in everyday room meetings. A guest meeting will still differ from a native meeting, and this work does not extend every enhancement to every platform.

As the integration evolves, cross-platform meeting experiences will move forward together. Individual capabilities will depend on support from both the room system and the meeting platform, helping ensure people see controls that work for their meeting experience.

What’s next

With Cross-Platform Meeting Connect, Teams Rooms will make it easier for people to join, participate, and collaborate in meetings hosted on other platforms, helping organizations get more from their meeting room experience.

Stay tuned as we continue working toward more ways to make cross-platform meetings easier and more connected.

What's New in Microsoft Teams | August - September 2026

KerryPerezHeffernan — Sat, 10 Oct 2026 00:52:09 GMT

A quick note before we get into it: What's New in Teams is shifting from a monthly to a quarterly rhythm. You'll hear from us next in December, March, and June, and each edition will round up everything announced and released over the full quarter. One post, one fuller view of what's new.

Two investments shape where Teams is heading, and you'll see both in this quarter's releases: AI transforming teamwork with agents as part of the team, and a simpler, smarter, more secure foundation underneath it all.

AI in Teams is showing up in the flow of your work. Teams Phone Agent brings that to your phone line, helping callers with common requests in more than 60 languages and routing them with context attached, so a missed call turns into a next step instead of a lost one.

Context carries forward, too. Video recap turns a meeting you missed into a short, narrated highlight reel, so what a meeting decided outlasts the conversation itself.

And protection for everyday collaboration is always top of mind. The new Security Detection Report brings detections such as impersonation and malicious URLs into one view in the Teams admin center, so admins see the whole picture in one place.

Read on for all the latest updates!

Feature categories: (All features listed are generally available unless otherwise noted)

Chat and Collaboration

Meetings

Teams Phone

Workplace

Teams Events

Fundamentals and Security

Teams Platform

Certified devices

Chat and Collaboration

Ask Copilot in Teams conversations

Stay in the flow of work and get help from Copilot directly within your conversations. Open Copilot from a message or selected text in a Teams conversation, with the relevant context already included, making it easier to gain insights, explore questions, and move work forward without needing to re-explain information.

Find agents and apps faster through Teams search

Discover the tools you need with agents and apps surfaced directly in Teams search results. As you type in the search bar, matching agents and apps appear alongside other relevant results, helping you spend less time searching and more time getting things done.

Find and share files faster in Teams

Locate the files you need while sharing content in Teams. Search for cloud-based files directly from the attachment experience, making it easier to find and share the right content without interrupting the flow of collaboration.

Emoji shortcuts on iOS and Android

Express yourself with emoji shortcuts. Desktop emoji shortcuts now work on iOS and Android. Insert emojis directly in the compose box by typing a word between colons, so :smile: becomes ðŸ˜Š. Autocomplete suggestions help speed up entry, and custom emojis are also supported.

Clearer text highlighting in dark mode and high contrast mode

Make highlighted text easier to read while composing messages in Teams. Improvements to text highlighting in dark mode and high contrast mode provide a more consistent and accessible editing experience, helping content stand out more clearly.

Meetings

Video recap in Teams

Meeting recap now delivers a bite-sized video recap of with key highlights from your Teams meeting. It combines AI-generated voiceover summaries with video snippets, spotlighting the most important moments while preserving the original tone and flow, so you can catch up on key topics in a few minutes. Video recaps now support meetings in 23 languages across 31 regional variants, learn more.

Translation button to change the language for intelligent meeting recaps

After an intelligent meeting recap is generated, you can change the recap language at any time using a translation button, even if a different language was selected during the meeting. Multilingual teams get more flexibility to read meeting insights, action items, and discussion summaries in the language that is most comfortable for them.

Redesigned meeting controls

Stay focused on your conversations with a customizable meeting toolbar that keeps the controls you need within easy reach. Pin your most-used controls, unpin those you don’t need, and drag and drop them into the order that works for you. Raise Hand now lives inside the React button, while Leave has its own spot on the right to help avoid accidental exits.

Teams Phone

Teams Phone Agent

Teams Phone Agent is an AI-powered receptionist for your business’s phone line, so callers can get help with common requests even after hours. For customer-facing organizations and departments using Teams Phone, such as bank branches or IT help desks, it takes repetitive calls off employees' plates so they can focus on the conversations that truly need a human touch. With support for over 60 languages and locales, Teams Phone Agent handles common requests such as answering routine questions or booking appointments. , And it can route a caller to the right department or employee with an AI-generated summary of the conversation, so customers do not have to navigate phone menus or repeat themselves. Custom voice agents are available for specialized workflows. Teams Phone Agent is now generally available, learn more.

If the player doesn’t load, open the video in a new window: Open video

Intelligent call recap in Queues app

Intelligent call recaps in Queues app help you catch up on recorded or transcribed queue calls with AI-generated summary notes covering key discussion points and follow-up actions. To open a recap, find the call record in the Queues app call history and select Recap.

Copilot in Queues app’s shared call history for post-call insights

Quickly catch up on a call queue call and uncover key details with the ability to use Copilot in the shared call history in Queues app. After a recorded call is completed, users with Copilot can now open the call record in the shared call history, access the Copilot Chat sidecar from the Recap tab, and ask questions about the call.

Automatic recording and transcription for call queues

Capture customer interactions without requiring your organization’s calling representatives to manually start recording. Admins can enable automatic recording and transcription for individual Teams call queues and control access to recordings. Recordings are stored in SharePoint and accessible through call recaps in the shared call history in Queues app.

View and manage auto attendant shared voicemails in Queues app

Help your team stay on top of customer messages by managing auto attendant shared voicemails directly in Queues app. Calls routed from an auto attendant to voicemail will appear in Queues app, giving collaborative calling teams a centralized place to track, triage, and respond to messages.

Customize recording and transcription notifications for Teams calls

Give your organization greater control over how recording and transcription are communicated during Teams calls. IT admins can customize select user notification strings for recording and transcription in the Teams admin center, helping tailor the experience for participants in Teams VoIP calls.

Enhance control of delegated calls with call lock and delegate join alerts

Call delegation in Teams gains real controls: a delegator can lock an active call and see when a delegate joins. Locking prevents delegates from joining or resuming the call, and optional warning tones notify participants when a delegate joins or resumes.

Workplace

Interpreter agent support in Teams Rooms on Android

The Interpreter agent acts as a translator in Microsoft Teams meetings, letting participants listen in their chosen language with real-time translation. It is now available in Teams Rooms on Android licensed for Teams Rooms Pro.

New room optimization mode in Teams desktop

Room optimization mode makes it easier to use your laptop for meetings and collaboration in spaces such as focus or huddle rooms that do not yet have a Teams Rooms system. It replaces shared display mode, has a new location, and enables or disables room-specific features. When room peripherals are connected, Teams can automatically select audio and video devices, enable speaker recognition and shared display, and disable voice isolation.

Modernized Gallery view in Teams Rooms on Android

The updated Gallery view in Teams Rooms on Android prioritizes video on the meeting stage, arranges participants in consistent aspect ratios, and minimizes movement of participant tiles on stage. You can hide the room self-preview video and choose to see audio and video participants equally on stage instead of prioritizing video participants. Admins can set the default behavior using local device settings and the Pro Management portal.

Teams Events

Breakout rooms in Teams Meetings & Events

Breakout rooms are now supported in Teams Meetings & Teams Events with up to 1,000 participants across 100 rooms, increased from the previous limit of 300 participants across 50 rooms. Organizers can use breakout rooms to create smaller focused sessions within an event for more interaction and collaboration.

Specify who has control of production tools in Teams Events

Organizers can designate who controls production tools, granting chosen people access to Manage what attendees see and the green room so event production stays with the right crew. The setting is a new meeting option applied when the event is set up.

Expanding presenter visibility in “Manage what attendees see”

Producers can resize and expand the presenter panel in Manage what attendees see, making it easier to view, manage, and switch between presenters while a live event is running.

New layout when sharing content for Teams events

Organizers and presenters who have access to production tools now see updated layout options when sharing content in the “Manage what attendees see” experience for Teams events. The available layouts are speaker focused, content focused, and content only. The new speaker focused layout prioritizes presenter video alongside shared content for greater visibility. Available for Teams events organizers on Teams for Windows desktop and Mac desktop.

Fundamentals and Security

Enhanced real-time alerting rule management in Teams admin center

Administrators can now duplicate an existing alerting rule to create a similar configuration without rebuilding it, bulk upload users when creating or editing a rule, and delete rules directly from the management experience. These capabilities are available for in-progress meetings and calls rule types, and organizations can configure monitoring for up to 500 users across their real-time alerting rules.

Security Detection Report in Teams admin center

A new Security Detection Report in the Teams admin center gives admins a unified view of messaging security detections across signals such as impersonation, malicious URLs, and weaponizable file types. Admins can review detection activity in one place and export detailed data for further investigation, improving visibility into threats in Teams.

Single pane for monitoring and troubleshooting meetings and calls (Windows)

Administrators can monitor meeting and call health across the organization from one place, identifying recurring issues, uncovering trends, and proactively troubleshooting problems affecting people in both live and past meetings and calls.

Meeting participant detail audit records in all participating tenants

Admins can now access participant-level audit records for their own users in cross-tenant meetings, helping investigate incidents even when another organization hosted the meeting. Teams audit logging now shares meeting participant detail records with all participating tenants, not just the organizer tenant, and each record includes organizer information so admins can tell whether a meeting was organized inside or outside their tenant.

Teams optimization for VDI now supports Teams Events (Windows)

Attendees joining Teams Events from virtualized Windows desktops can offload audio and video to their local device, supporting high definition playback while easing load on the virtual desktop. Optimization works on Windows endpoints connecting to Azure Virtual Desktop, Windows 365, Citrix, Omnissa, or Amazon. Captions, DVR, reactions, streaming chat, and Q&A are all supported, as are first-party and third-party eCDNs.

Teams Platform

Real-time buying signals, now in Teams

Sales Navigator for Microsoft Teams delivers real-time lead and account insights directly within Microsoft Teams. Sellers can stay on top of key buying signals, discover opportunities where they work, and take action while opportunities are most relevant. The integration helps teams move from insight to action faster by surfacing Sales Navigator intelligence in their daily workflow.

Unified agent and app installation management across Microsoft 365 and Teams admin center (Windows)

Administrators using the Microsoft 365 admin center and Teams admin center can apply app and agent installation changes once and have them enforced consistently across Teams, Outlook, and Microsoft 365 Copilot. Previously, installation changes made in the Microsoft 365 admin center applied only to Outlook and Microsoft 365, and changes made in the Teams admin center applied only to Teams.

Identify custom Teams apps that need updates for private and shared channels

Admins can view a list in Teams admin center of custom apps in their tenant that need updates to work in private and shared channels. The list helps admins identify impacted apps, understand which ones require developer action, and coordinate updates so people can keep using custom apps across all supported channel types.

Prominent search for app and agent discovery in the Store

Search now sits in the middle of the Store page, with improved type-ahead suggestions, a more informative results page, and natural language processing to surface the most relevant apps and agents.

Add multiple steps when building a workflow from scratch

When building a workflow from scratch, you can add several steps at once, so you can assemble multi-step automation without returning to edit it step by step, reducing repetitive setup work and simplifying the creation of more advanced automations.

Collect information with List Form in Workflows

A workflow can open with a form that gathers the details it needs up front, so automation runs on structured input rather than chasing information midway.

Single-character keyboard shortcuts for focused message actions (Windows)

Single-character shortcuts let you quickly take common messaging actions such as edit, delete, reply, forward, pin, save, mark unread, quote reply, and react when a message has keyboard focus. The shortcuts are a predefined messaging set, and they are discoverable and customizable in the keyboard shortcuts dialog.

Certified devices

EPOS IMPACT 1000 MS UC ANC WL USB-C+A

On-ear Bluetooth® headset. Supplied with a BTD 900c dongle, a USBâ€‘C to USBâ€‘A adapter, and a USBâ€‘C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment.

EPOS IMPACT 1000 MS UC ANC WL USB-C+A Stand

On-ear Bluetooth® headset. Supplied with a table stand for wireless charging, a BTD 900c dongle, a USBâ€‘C to USBâ€‘A adapter, and a USBâ€‘C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment.

EPOS IMPACT 1000 MS UC Mono WL / ANC WL

Dongle-free Bluetooth® headsets available in monaural and binaural on-ear configurations. Supplied with a USB-C charging cable and a USB-C to USB-A adapter. Features EPOS BrainAdapt™ technologies and EPOS AI™-powered voice pickup and noise cancellation for clear, natural-sounding communication in any environment. The binaural ANC WL model also includes Active Noise Cancellation (ANC) to help reduce background distractions.

EPOS IMPACT 1000 MS UC ANC WL Stand

On-ear, dongle-free Bluetooth® headset. Supplied with a table stand for wireless charging, a USBâ€‘C charging cable, and a USBâ€‘C to USBâ€‘A adapter. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment.

Q-SYS RoomSuite Collaboration Bar + Controller

The Q-SYS RoomSuite Collaboration Bar and expansion devices provide a scalable AV solution for standard small-to-large meeting spaces. This Windows-based solution features built-in audio, video, and supports Microsoft Teams Rooms and bring-your-own-meeting conferencing. Includes a touch panel for control and allows for optional table microphones for extended audio coverage.

Q-SYS RoomSuite Collaboration Bar + Controller + Expansion Mic

Shure IntelliMix Room Kit 30 | 50 | 70 | 80

Microsoft Teams Rooms-certified solutions for small, medium, and large meeting spaces. Shure IntelliMix Room Kits include a Windows-based Teams Rooms compute with Shure’s premium audio signal processing, an intuitive touch panel, an all-in-one ceiling array microphone and loudspeaker, and intelligent high-resolution video. Designed for streamlined deployment with zero-touch or low-touch setup, the kits provide high-quality audio and video experiences across a range of room sizes. Simply connect devices, power on, and sign in to get started.

Shure IntelliMix™ Bar Pro Kit (Black)

Clearly capture precise audio and video for AI-powered meetings in medium to large collaboration spaces with this powerful all-in-one Android based video conference bar. Enterprise ready with auto-setup and simple global management, IT managers can create meeting experiences focused on participants with reliable transcription for enhanced AI tools.

Shure MXA925 Ceiling Array Microphone + MXP-6 Pendant Passive Loudspeaker + MXN-AMP PoE + IntelliMix P300

This Microsoft Teams–certified bundle combines the MXA925 ceiling array microphone, IntelliMix® P300 DSP, MXNâ€‘AMP PoE+ multichannel amplifier, and MXPâ€‘6 pendant loudspeakers to deliver a fully validated, endâ€‘toâ€‘end room audio solution for medium to large spaces. Designed to meet Microsoft’s performance and reliability requirements, it provides automatic, precise speech capture, enterpriseâ€‘grade echo cancellation, and evenly distributed sound reinforcement while simplifying deployment through networked audio, PoE+ power, and a singleâ€‘vendor ecosystem.

Shure MXA925 Ceiling Array Microphone + MXP-5 Ceiling-Mount Passive Loudspeaker + MXN-AMP PoE + IntelliMix P300

This Microsoft Teams–certified bundle delivers a complete, scalable room audio solution by combining the MXA925 ceiling array microphone with IntelliMix P300 DSP, the MXNâ€‘AMP PoE+ multichannel amplifier, and MXPâ€‘5 ceiling speakers for clear speech capture and consistent sound coverage in medium to large meeting spaces. The MXA925 uses Automatic Coverage™ and advanced IntelliMix DSP to capture natural, intelligible speech without complex setup, while the P300 provides powerful echo cancellation, noise reduction, and USB connectivity to Teams Rooms systems. The MXNâ€‘AMP and MXPâ€‘5 speakers simplify installation with networked audio and PoE+ power, delivering balanced, roomâ€‘filling audio for both inâ€‘room and remote participants.

Shure MXA320 Table Array Microphone+MXN5-C Networked Loudspeaker + Intellimix P300 Audio Conferencing Processor

The Shure MXA320 Table Array Microphone, MXN5â€‘C Networked Loudspeaker System, and IntelliMix P300 Conferencing Processor form a fully certified Microsoft Teams Rooms audio bundle designed for Medium meeting spaces. This integrated solution delivers clear, consistent, and intelligible audio through advanced DSP, Steerable Coverage™ technology, and optimized networked loudspeaker performance. The MXA320 captures voices with precision while minimizing ambient noise, the P300 enhances audio quality with powerful IntelliMix® processing, and the MXN5â€‘C ensures natural, roomâ€‘filling sound playback. Together, they provide a seamless, scalable, and easyâ€‘toâ€‘deploy conferencing experience that meets Microsoft’s stringent certification requirements for performance, reliability, and user experience.

Shure MXA902 Ceiling Microphone & Loudspeaker + ANIUSB-MATRIX Audio Conferencing Ki

High-quality, reliable meeting room audio is now easier than ever. Certified for Microsoft Teams, the Shure MXA902 Integrated Ceiling Array Microphone + Loudspeaker, paired with the ANIUSB-MATRIX Audio Network Interface, delivers a complete, easy to install, ready to use audio solution. Designed for small and medium sized spaces, it provides premium sound, full room coverage, and seamless connectivity.

Shure MXW neXt 4&8 Wireless Microphone Systems with boundary microphone configuration + MXN5W-C Networked Loudspeaker

This Microsoft Teams-certified solution combines MXW neXt wireless microphones, IntelliMix® DSP, and the MXN5W-C networked ceiling loudspeaker to deliver consistent speech capture and clear room audio for hybrid learning and collaboration spaces. With flexible wireless deployment, integrated signal processing, and cloud-based management, the solution simplifies installation while providing reliable audio performance for both in-room and remote participants.

Shure MXW neXt 2 Wireless Microphone System with Boundary Microphone Configuration and MXN5W-C

This Microsoft Teams certified bundle combines the MXW neXt 2 wireless microphone system with boundary microphones and the MXN5W-C networked ceiling loudspeaker to deliver clear speech capture and consistent room audio for classrooms and collaboration spaces. Easy to deploy and cloud enabled for remote management, the solution simplifies installation while providing reliable wireless performance for both in-room and remote participants.

Logitech Zone Vibe Pro for Business

Zone Vibe Pro for Business is certified for Microsoft Teams and offers the over-ear design that people love — purpose-built for open offices and wide deployment. Our AI-powered voice isolation uses machine learning to capture your voice clearly. Adaptive hybrid ANC minimizes distractions, while custom 40 mm drivers deliver vivid, true-to-life audio.

Help your customers get answers and support with Teams Phone Agent

JohnnyMcCormick — Thu, 01 Oct 2026 21:50:26 GMT

Your customers are your number one priority, and you want to be there whenever they call. But customer needs don’t follow a schedule. Questions and appointment changes can come during your busiest periods or after hours, and customers still expect fast, convenient service. Keeping up with those expectations can leave employees handling repetitive requests instead of focusing on higher-value conversations where human judgment and strong relationships matter most.

Teams Phone Agent is an AI-powered calling receptionist that answers incoming calls and scales to serve customer requests during call-volume spikes and outside regular business hours. We’re excited to announce that Teams Phone Agent begins rolling out to general availability (GA) today.

Teams Phone Agent handles common customer requests

Teams Phone Agent brings conversational AI to the customer-facing Teams Phone service lines and call flows that organizations already use. Callers can simply say what they need instead of navigating a cumbersome phone menu. Teams Phone Agent’s generally available capabilities cover several scenarios.

Answer questions. Give callers convenient, conversational answers about topics such as business hours, locations, policies, or service details, grounded in knowledge sources your organization can easily configure through FAQ files and URLs.
Enable appointment booking self-service. Help callers set up, reschedule, cancel, or review appointments through integrations configured by the organization.
Route conversations with context. When additional assistance is needed, Teams Phone Agent can help identify an appropriate employee specialist or department, route the caller, and provide the recipient with AI-generated conversation notes. This can help the receiving employee understand the caller’s request and may reduce the need for the caller to repeat information.
Serve callers across languages. Support natural conversations across more than 60 supported languages and locales to give customers another way to engage with your organization in their preferred language.
Serve customers after hours. Handle common requests during nights and weekends to give callers another way to reach service outside regular business hours.

Monitor Teams Phone Agent performance in real time

As Teams Phone Agent handles more customer interactions, supervisors can use the Queues app dashboard to monitor the agent’s operational performance and understand how calls are being handled across the service line. For example, supervisors can track call volume and key service-level metrics, such as the average time callers spend with Teams Phone Agent. This visibility provides greater oversight as organizations expand AI-assisted customer service.

Teams Phone Agent integration with the Queues app supervisor dashboard is available in public preview. Queues app is part of the advanced collaboration and protection capabilities included in Teams Premium, learn more.

Extend voice experiences with custom agents built in Copilot Studio, available in Frontier preview

Organizations often need callers to complete processes that go beyond a standard receptionist experience. With Microsoft Copilot Studio, makers can build custom voice agents for specialized workflows—such as checking the status of a purchase order or an invoice balance—and connect those agents to Teams Phone and Teams Phone Agent.

A custom voice agent can be reached in two ways. Teams Phone Agent can hand off a caller when a specialized workflow is needed, learn more. Or the Copilot Studio voice agent can be assigned to a Teams Phone resource account so callers can dial it directly, learn more. Extensibility for Copilot Studio voice agents with Teams Phone Agent and Teams Phone is available in Frontier.¹

Teams Phone Agent in action

If the player doesn’t load, open the video in a new window: Open video. Not an actual customer conversation. Illustrative results shown.

The following illustrative scenarios show how organizations can apply Teams Phone Agent and custom voice agents built in Copilot Studio to different caller needs:

Give travelers answers before they reach the front desk. A hotel group can use Teams Phone Agent to respond to common questions about check-in times, parking, amenities, and property policies, giving guests another way to access details while employees handle service needs that require personal attention.
Make service scheduling easier for customers and employees. An automotive service center can use Teams Phone Agent to help drivers book or change maintenance appointments in natural conversation, helping them look for a suitable time.
Connect residents with the right local service. A municipality’s City Hall can use Teams Phone Agent to identify whether a caller needs help with permits, waste collection, recreation programs, or another city service, then route the call to the appropriate department with AI-generated conversation notes for the receiving employee.
Extend phone service to organization-specific workflows. A retailer can connect a custom voice agent built in Copilot Studio to Teams Phone so callers can check an order status or begin a return request, either through a handoff from Teams Phone Agent or by dialing the custom agent directly.

Licensing and Pricing

Teams Phone Agent is charged with usage-based billing through Copilot Credits. Credit consumption varies based on actual usage, including call duration and the capabilities invoked during a call. Teams Phone licensing, a properly configured Teams Phone resource account, an applicable billing or spending policy, and other prerequisites may be required.

Organizations can review current pricing and billing guidance to develop an informational usage estimate through the Copilot Credits Guide. Actual Copilot Credit consumption may vary.

Get started

Teams Phone administrators can begin planning and configuring Teams Phone Agent in the Teams admin center. Review prerequisites, licensing, supported configurations, and setup guidance before deploying the experience to callers.

Endnotes

¹ Usage of custom Copilot Studio voice agents is billed separately under the applicable Copilot Studio consumption model. Charges depend on the capabilities and orchestration selected for the custom agent, learn more. Preview pricing, availability, and service limits are subject to change. Join Frontier to explore how your organization can get earlier access to AI experiences from Microsoft.

Serve customers with Queues app's collaborative calling for Microsoft Teams

JohnnyMcCormick — Wed, 30 Sep 2026 15:30:55 GMT

When teams lack a shared view of customer calls, follow-up can be delayed or missed.

Queues app for Microsoft Teams turns an existing call queue into a collaborative workspace where calling representatives and supervisors work the same set of customer conversations together, in the familiar Teams app they already use every day. The solution is built for collaborative calling teams that manage customer calls alongside their other responsibilities. It supports teams serving external customers, such as bank branches, as well as internal customers through functions like an IT help desk.

The latest Queues app innovations help these teams coordinate customer conversations and resolve issues more quickly.

Make customer conversations visible across the team

The single biggest change to how teams work a queue is shared call history, now generally available. Instead of each representative seeing only their own calls, the queue gets a unified view of missed, incoming, and outgoing calls along with voicemails. That transparency is what makes coordinated follow-up possible, and admins stay in control: access to shared history can be configured for all queue members or restricted to authorized users.

Help teams track customer requests through resolution

Keep customer requests moving toward resolution with a clear, shared view of what needs attention. Representatives and supervisors can now mark a missed call or voicemail as Unresolved, In progress, or Resolved, helping the team see where each request stands and quickly pick up the ones that still need follow-up.

Staff ahead of demand—not after it

Plan staffing with greater confidence by using a longer view of call demand and service patterns. Supervisors and approved viewers can now analyze up to 45 days of call history reporting data, up from the previous 30-day limit, with reports opening to the most recent 7 days by default.

Give team leads more control over day-to-day queue management

Keep queues responsive as day-to-day needs change by giving supervisors and team leads more control over routine updates. Authorized users can manage key call queue settings directly in Teams, reducing reliance on IT for every change and keeping queue leaders closer to the work.

Stay connected while on the move

Stay available to customers without being tied to a desk. With Queues app support on Teams mobile, representatives can remain opted into their queue, review recent calls, and return missed customer calls from their phone while working on a floor, in a branch, or between locations.

See how Queues app helps teams coordinate customer conversations

View the Queues app simulation demo.

Here are a few illustrative use cases for how teams can use the Queues app to engage their customers:

Quickly follow up on missed calls and voicemails. A healthcare clinic can use shared call history so any nurse can see which calls were missed, which voicemails need attention, and what still needs follow-up before calling a patient back.
Pick up a customer request where a teammate left off. An IT support desk can use resolution status so representatives coming on shift can filter for calls marked Unresolved and avoid duplicating work already In progress.
Plan coverage using a longer view of demand. A bank branch can use 45 days of historical reporting to see how call volume shifts week over week and adjust staffing before the next peak, rather than after it.
Answer customers while moving between locations. An employee at a local utility can stay opted into the queue from Teams mobile while traveling between sites, review missed calls and voicemails with context, and return customer calls without needing to be back at a desk.
Empower the right people to manage queues without needing to add IT overhead. With authorized user capabilities, a team lead or supervisor can update queue settings, monitor activity, and help manage day-to-day call flow directly in Teams, giving frontline owners more control while keeping administration closer to the work.

Experience Queues app capabilities through a 90-day Teams Premium trial and discount opportunity

Now is a great time to try the latest Queues app capabilities in Microsoft Teams Premium. Eligible organizations¹ can activate a 90-day Teams Premium trial to give call queue representatives and supervisors hands-on access to tools designed to provide greater visibility into customer calls and help teams coordinate follow-up.

By using Queues during the trial and meeting the promotion eligibility requirements described below, your organization may qualify for a 50% discount on a 1-year Teams Premium subscription so that you can keep taking advantage of premium features across Microsoft Teams².

Eligible organizations will receive a Message Center post in the Microsoft 365 admin center with details on redeeming their Teams Premium trial licenses. Trial licenses can be redeemed beginning September 14, 2026. Customers have 90 days from that date to redeem their trial licenses. Once redeemed, trial licenses remain valid for 90 days, regardless of whether they are assigned to a user. See the Message Center post for applicable trial terms and redemption requirements.

To make the most of your trial:

Redeem your trial licenses through the Message Center post in the Microsoft 365 admin center that your organization received if it is eligible to participate.¹
Assign licenses to your calling representatives and supervisors.
Turn on shared call history and add authorized users to your call queue so the team gets the full collaborative experience. Learn more.
Track Queues app adoption in the Teams Premium usage dashboard in the Teams admin center (rolling out). Learn more.
Add authorized users to your call queue so they can configure queue settings, view reports, and monitor agent calls. Learn more.

Ninety days gives teams time to evaluate how Queues app fits their workflow. Start your trial and see what your team does with it. All licensing, pricing, and service limits are subject to change.

Additional resources

¹ Offer available only to eligible organizations that receive the corresponding Message Center post. To qualify for the Teams Premium trial offer, organizations must have averaged more than 10 monthly active call queue members between April and June 2026. The number of trial licenses available to your organization is specified in the Message Center post. Trial licenses may only be redeemed through the Message Center post. Users must also have the required Teams and Teams Phone licenses to use the Queues app.

² Organizations that achieve average monthly active Queues app usage equivalent to at least 50% of their provided trial licenses or 50% of their monthly active call queue users between April and June 2026, whichever is lesser, during the 90-day trial period may qualify for a 50% discount on a one-year Teams Premium subscription for the same number of licenses included in the trial. Subject to applicable purchasing requirements, the discount offer will be available to qualifying customers beginning March 2027, following the trial period, and will be communicated via email.

Microsoft Teams Rooms: Platform choice delivers flexibility for your spaces

DrewBlundell — Thu, 03 Sep 2026 18:40:59 GMT

Microsoft Teams Rooms gives organizations the flexibility to create high-quality collaboration experiences across meeting spaces of every kind and size. Often we hear from customers, “which device or which platform should I choose?” The way we think about it is simple: we believe that customers should be empowered to expect high-quality collaboration experiences in any physical space, regardless of what platform they prefer, or the devices they install. We designed the Teams Rooms ecosystem with flexibility and optionality in mind, and those principles still guide us today. With Certified for Teams devices from more than 30 manufacturers, customers have options across a broad ecosystem spanning Windows and Android to select the platform, form factor, and hardware that best fit each space. That range is possible because Teams Rooms embraces a mixed‑platform strategy. Whether you choose Windows or Android, Teams Rooms delivers a high‑quality, feature‑rich experience for joining Teams meetings, with native manageability that keeps devices current. Both platforms are here for the long term, here’s how to think about the choice, and if you choose Android, here’s exactly what the Microsoft Device Ecosystem Platform (MDEP) means for you.

Flexibility and choice at the core

Our guiding principle for Teams Rooms is flexibility and choice: giving you high‑quality devices and experiences, while letting you pick the platform that best fits your organization and each space. Both platforms share the same foundation: a great in‑meeting experience and cloud‑based manageability. The right answer for platform choice depends on your priorities, not on one platform being superior.

Teams Rooms on Windows

Some Teams Rooms features and functionality are introduced on Windows before becoming available on Android. That’s because the overall Teams development cycle begins with the Teams Windows desktop app, which makes it faster to deliver new capabilities to Teams Rooms on Windows.

Always‑in‑sync updates. Because Windows is a Microsoft platform, we update the operating system and the Teams Rooms app together automatically.

USB plug‑and‑play flexibility. Windows lets you mix and match certified peripherals with your chosen compute. A single compute device can support Teams Rooms from one person to 500+ with different cameras, microphones, and speakers, matched to the space.

Built for large and evolving spaces. That modularity makes complex rooms easier and supports in‑place upgrades. When you want the latest camera but aren’t ready to replace the whole system, you can disconnect the existing camera and bring in a new one, even from a different manufacturer, without replacing the full room.

Teams Rooms on Android

Teams Rooms on Android starts from our Android mobile application and adds meeting room specific features and experiences, the lightweight Android operating system brings some advantages as well.

Faster installation. Teams Rooms on Android devices are most often all‑in‑one bar form factors, which can make physical installation quicker.

A standardized, single‑vendor path. Android devices are typically supported end‑to‑end by a single manufacturer, which helps organizations standardize their hardware selection process.

Manufacturer‑managed platform. OEMs create their own OS and firmware updates and peripherals are typically closed and appliance‑like.

Where MDEP fits in — if you choose Android

We’re continuing to invest in Teams Rooms on Android, and we’re collaborating with the Microsoft Device Ecosystem Platform (MDEP) team to bring more of the manageability and security available on Windows to Android devices. All new Android devices achieving the Certified for Teams designation will include MDEP as a standard.

What is MDEP? MDEP is an enterprise‑grade software platform from Microsoft, built on the Android Open Source Project (AOSP). It’s designed to meet high standards of security, reliability, ease of deployment, and innovation, giving enterprises and device makers a consistent, customer‑ready foundation for building and deploying devices at scale.

What the collaboration brings to Teams Rooms on Android. Working with MDEP, we’re expanding Microsoft manageability capabilities already available on Teams Rooms on Windows to Teams Rooms on Android, including:

Hardware attestation

Secure pairing

Zero‑touch deployment

Expanded security controls

Remote manageability

Importantly, the underlying operating‑system configuration, peripheral support, management, lifespan, and supportability processes remain with the device manufacturer, who can now bring Microsoft’s enterprise software, security, and cloud services directly into the platform. In short, MDEP enables manufacturers to build devices that take full advantage of Microsoft’s intelligent services, cloud‑connected experiences, and modern management capabilities. This doesn’t impact existing Android devices Certified for Teams, though, they will continue to receive Teams updates until their end‑of‑certification and support dates.

One place to manage it all

Whichever platform you choose, all Teams devices (Teams Rooms on Windows, Teams Rooms on Android, Teams panels, and Teams phones) are now managed within the Teams Rooms Pro Management portal (PMP). PMP is now the primary destination for inventory, health monitoring, management, and analytics across both Windows and Android, reflecting our long‑term commitment to both platforms, so you can pick a future‑ready platform on the operating system you prefer.

Get started

Both platforms are here for the long term — so you can choose the operating system you prefer and know it’s future‑ready. As you plan:

Track what’s coming. Check the Microsoft 365 Roadmap and the recurring What’s New in Teams blog, where we designate feature availability across Windows and Android.

Go deeper on MDEP. Review the MDEP documentation to learn more about the benefits and features in the MDEP Platform Overview

Additional resources

Certification for Teams devices for IT admins and decision makers

Turn conversations into code with GitHub Copilot in Microsoft Teams

arnavgupta — Fri, 21 Aug 2026 23:19:49 GMT

Coding where context lives and collaboration happens

The best prompt may be the conversation your team has already had or is currently having. Until now, using a coding agent often meant paying context and coordination taxes. Developers had to leave the discussion, open another tool, and reconstruct the problem in a lengthy prompt: what happened, what the team decided, which constraints matter, and what needs to be built.

With GitHub Copilot in Teams, teams can move directly from conversation to action. @mention GitHub Copilot when the team is ready to act, and it can use the conversation alongside repository context to understand the request, implement the change, and create a pull request for review.

This makes working with a coding agent more collaborative and visible. Instead of one developer privately reconstructing the request, teammates can contribute context, correct assumptions, refine the approach in real time, and review the resulting work together.

Let’s explore the new GitHub Copilot in Teams experience to see how it can streamline development tasks:

If the player doesn’t load, open the video in a new window: Open video

GitHub Copilot in Teams is available in Teams channels, group chats, meeting chats, and 1:1 chats.

Once the GitHub app is installed and added to the conversation, @-mention GitHub Copilot to bring it into the discussion and start a task. During public preview, users can complete the following scenarios with GitHub Copilot in Teams:

Build a feature based on requirements discussed in Teams
Implement a fix for a bug
Expand test coverage or improve documentation
Create and update a pull request

No copying the discussion into a CLI. No rewriting it in a desktop app. No asking one developer to translate a team decision into the perfect prompt. GitHub Copilot works where the context already lives, and because that context is shared, working with GitHub Copilot becomes a team activity.

Built around the controls teams already use

GitHub Copilot in Teams works within existing GitHub permissions and repository policies. Branch protections and required reviews continue to apply, and people remain responsible for deciding what gets merged, ensuring that humans stay in the loop at every step.

Availability

GitHub Copilot in Teams is now available in Public Preview. To try it, install the GitHub app for Microsoft Teams and check out our documentation to get started!

Less context reconstruction. More progress from the conversations already happening.

Turn meetings into momentum with Microsoft 365 Copilot

MeeraAjam — Tue, 11 Aug 2026 15:59:45 GMT

Most people don't need more meetings—they need meetings that lead to action. At their best, meetings drive decisions and keep work moving forward. But poorly managed meetings can actually slow progress. In fact, our Work Trend Index report found that inefficient meetings are the biggest productivity disruptor at work. Common challenges include staying on track, catching up after joining late, and leaving without clear next steps.

Microsoft 365 Copilot helps teams get more out of every meeting—from spending less time preparing to having more productive discussions and staying aligned on follow-up. The impact can be significant. Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study on Microsoft 365 Copilot in Teams. The study, New Technology: The Projected Total Economic Impact™ Of Microsoft Teams With Microsoft 365 Copilot, projects that companies could realize a potential ROI of 400% over three years.

Here are some of the latest Microsoft 365 Copilot innovations designed to make meetings and collaboration more effective.

Before the meeting: Plan and prepare faster

Planning a meeting often means juggling calendars, drafting agendas, and gathering context before the conversation even begins. Copilot helps simplify every step.

Scheduling is often the first hurdle. In Copilot Chat, you can simply ask Copilot to set up a meeting, and it handles the coordination—checking availability, suggesting times, and preparing the invite details. It also shows how each option fits into your Outlook calendar, making it easy to choose the best one.

Copilot can also help manage scheduling conflicts proactively. Users can define which 1:1 meetings and personal events are flexible, and when conflicts arise, Copilot can automatically reschedule them and notify attendees of any changes.

Every productive meeting starts with a clear objective. Copilot can create a personalized agenda based on meeting details, attendees, and relevant work. It can also recommend topics from your emails, chats, and recent meetings, giving you a strong starting point that you can easily review and refine before sending the invite.

To help you arrive prepared, Copilot can proactively generate meeting insights directly in the invite. It surfaces relevant context, highlights important information, and suggests useful materials so you can contribute from the start.

During the meeting: Turn discussions into action

Great meetings stay focused, encourage participation, and lead to clear outcomes.

Facilitator works alongside your team in real time to answer questions, track agenda progress, capture notes, and turn conversations into shared tasks and documents. For a more personal experience, Copilot gives you a private space to ask questions and get answers grounded in the meeting, your work, and the web.

The best conversations happen when everyone can participate naturally. Interpreter provides real time speech-to-speech translation, helping teams communicate across languages without breaking the flow of conversation. Live translated captions make it easy for everyone to follow along.

After the meeting: Keep work moving forward

The real value of a meeting often comes from what happens next. Copilot helps ensure important decisions and action items don't get lost once the meeting ends.

Meeting recap provides AI-generated notes, suggested action items, and personalized highlights, making it easy to catch up on what matters most. It also gives you new ways to revisit the conversation, including audio and video recaps and custom AI summary templates, so you can stay informed in the format that works best for you.

After the meeting, Copilot remains available to help you follow up, explore ideas, and keep work moving forward.

The Meeting Recaps app brings your intelligent recaps together in one convenient, pinned app in the Teams sidebar, making it easier to find and catch up across your meetings.

Get more out of every meeting

Microsoft 365 Copilot customers can start using Copilot in Outlook and Teams today to manage the mechanics of meetings before, during, and after—so they can spend more time moving work forward. Learn more about Microsoft 365 Copilot and explore the resources to dive deeper into each of the features highlighted above.

Microsoft named a Leader in 2026 Gartner® Magic Quadrant™ for Unified Communications as a Service

JohnnyMcCormick — Fri, 07 Aug 2026 16:37:24 GMT

Microsoft has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Unified Communications as a Service—our eighth consecutive year with this recognition. We’re also excited to share that we are again positioned highest on the evaluation's Ability to Execute axis and furthest on the Completeness of Vision axis.

*Figure 1: Magic Quadrant™ for Unified Communications as a Service

Microsoft Teams is the AI-powered platform for work, and we’re grateful to the hundreds of millions of people who turn to it every month to get their work done. We’re also thankful for our global community of partners, whose expertise and dedication carry that impact even further into every industry and region we serve. It’s the trust our customers and partners place in us that makes a recognition like this possible.

We believe this recognition reflects the past year of innovation we’ve delivered to make Teams simpler, smarter, more secure, and where humans and agents collaborate to get work done. Here’s a look at some of the key releases along that journey.

Getting more from Copilot in Teams

Copilot is AI built for work. This year we invested in innovations across the entire Teams experience so that Copilot feels like one connected assistant everywhere people work.

Unified Microsoft 365 Copilot Chat experience: We unified the Copilot Chat experience in Teams across chats, channels, meetings, and calls, aligning it with the experience across other Microsoft apps. That gives people one consistent, familiar way to chat with Copilot, along with a single shared history of their conversation insights accessible within Teams or other Copilot Chat surfaces.

Work IQ + Teams: AI is only as good as its context. Without it, even the best AI can give generic answers instead of ones grounded in how a person actually works. This year we rolled out Microsoft Work IQ, the intelligence layer that helps Copilot understand how work gets done across an organization by drawing on Microsoft 365 data, organizational context, and the tools people use every day. Teams is a crucial part of Work IQ, since the information exchanged through meetings, calls, and chat make up some of the richest signals of collaborative work in motion.

Engage customers with AI-powered communication

Much of the important communication in an organization happens beyond its own walls—with the customers it serves as well as external partners and vendors. Teams Phone brings more intelligence and simplicity to those conversations. These capabilities can help reduce missed connections and support faster issue resolution.

Teams Phone Agent: During customer call surges, many businesses can’t answer every call right away, which can result in frustrating hold times for customers. Teams Phone Agent, now available in Frontier public preview, quickly greets callers and can resolve many requests on its own, such as answering common questions, scheduling appointments, and routing calls with full conversational context to the right human or department when assistance is needed. Teams Phone Agent also integrates with custom voice agents that organizations build in Microsoft Copilot Studio for specialized workflows, like paying bills over the phone.

Multi-line calling: People juggling roles or regions often needed more than one phone number, but managing them meant separate devices or accounts. Admins can now assign up to ten numbers to a single user, with each appearing as its own tab in the Calls app, for one unified calling experience.

Intelligent call delegation: Incoming calls don’t wait for a break in your day. Every incoming call forces a choice between losing momentum or missing something important. Intelligent call delegation, available in Frontier public preview, answers calls on a person’s behalf, engages the caller to determine intent, filters spam, and can schedule a follow-up via Microsoft Bookings when the person is unavailable.

Unified call history in the Queues app: Without a shared view of call activity, customer service teams can struggle to track who had followed up on missed calls and voicemails, which can lead to duplicated effort and dropped follow-ups. The Queues app now offers shared call history, giving teams a unified view of that activity so that everyone can see what has been handled and what still needs attention. This can reduce duplicated effort and help teams respond to customers more quickly.

Smarter collaboration that scales

Teams brings people together to meet and collaborate. New AI-powered experiences help move work forward during meetings, while a redesigned Events experience means you no longer need a separate platform for your biggest moments. Organizations can run everything from team meetings to large-scale broadcasts on a single platform, reducing tool sprawl and operational overhead.

Facilitator agent: Keeping a meeting on track while also capturing decisions and follow-ups is hard for any one person to do alone. Facilitator builds and tracks agendas, answers questions, and tracks tasks on behalf of everyone in the meeting. This enables participants to stay focused on the conversation instead of managing the mechanics of the meeting.

Audio and video meeting recaps: Intelligent recaps with AI-generated notes are a great way to catch up on a missed meeting, but sometimes you need more flexibility, like when you’re on the go during your commute and can’t sit down to read through notes. Meeting recap now offers audio recap, which turns notes into a podcast-style narrated summary for up to eight meetings. Or want a short highlight reel of the most important meeting moments? You can now watch a video recap with narrated highlight clips from the meeting recording.

New Teams events experience that scales for your largest meetings: Planning and producing webinars and employee town halls often meant juggling separate tools for each format, with configurations that didn’t carry over from planning to delivery. The new Teams events experience unifies these different experiences into one streamlined flow that supports the full event lifecycle, from setup and presenter prep, to live delivery and post-event follow-up. With Attendee Capacity Packs, Teams events can also support up to 100,000 concurrent attendees, which can help organizations scale communications and reduce tool sprawl.

Built-in security and trust

AI creates new opportunities for productivity, but it also opens up potential risks from bad actors looking to exploit it. Security remains our top priority. This year, we continued to build on this commitment through delivering new protections and controls that can help people meet, call, and collaborate more securely.

Trust Indicators: As collaboration expands to external partners like customers and vendors, it can be hard to know at a glance who you’re really talking to. Trust Indicators now appear as visual badges next to external people across Teams, labeling them as external-familiar, external-unfamiliar, guest, email-verified, or unverified, so people can make informed decisions about what they share.

Meeting bot detection and organizer controls: Unwanted bots slipping into a meeting can go unnoticed until after sensitive information has already been discussed. Teams can now detect bots and flag them to organizers in the lobby before anyone is admitted, with stronger controls to manage access and permissions throughout the meeting. This can help organizers limit sensitive conversations to the intended audience.

Brand impersonation detection in calling: Scammers impersonating trusted brands put both employees and customers at risk. When a call shows signs of brand impersonation—someone posing as your IT helpdesk, for example—Teams can surface a warning that prompts you to verify before you act. You can also report a suspicious call directly from your call history.

The AI-powered workplace

This year marked a big leap forward for AI in the physical workplace. Microsoft Teams Rooms delivered new AI-powered experiences that help everyone participate more fully in hybrid meetings, while Microsoft Places continued to evolve with new capabilities for coordinating in-office work. Together, they can make time in the office easier to plan and meetings held there more inclusive for everyone joining, whether in the room or remote.

Hybrid meetings where everyone is seen and heard: Remote attendees often squint at a wide room shot, unsure who is speaking. Cloud IntelliFrame now spans Windows and certified Android devices, giving remote participants individual gallery tiles that follow the conversation, and multi-camera switching brings the same clarity to larger spaces where a single camera can’t frame everyone naturally, to provide more meeting context for all.

Speaker recognition, easier to roll out: AI-generated meeting notes from a room are only as useful as their attribution. Without knowing who said what, discussion summaries and action items can be hard to understand and act on. Speaker recognition now identifies individuals by name in live transcription on both Windows and Android, so Copilot, intelligent recap, and Facilitator can credit in-room contributions to the right people. Express enrollment makes setting up a voice and face profile fast and simple for users. And a new enrollment dashboard shows admins who is enrolled and where the gaps remain, so they can drive adoption across the organization.

Microsoft Places, enhancing workplace experiences: Coordinating in-office days used to be guesswork. People can now book desks from an interactive map, see where colleagues plan to sit, or just plug into a desk’s peripherals to reserve it automatically. Copilot AI room booking turns finding the right space into a conversation and rebooks when plans change, while a new management portal and full Microsoft Graph API support for buildings, floors, rooms, and desks let IT manage the workplace at greater scale and connect with integration partners.

User momentum

This recognition rests on the trust of a growing community of customers. More than 320 million people rely on Teams each month as their AI-powered platform for work. That momentum extends into our advanced calling and meeting room capabilities as well. Over the past year, Teams Phone surpassed 26 million PSTN-enabled users. These are customers who have a Teams Phone license and an active phone number assigned. Microsoft Teams Rooms licenses now exceed 1.5 million, reflecting continued demand for modern, connected meeting spaces.

Looking ahead

We are grateful for this current recognition, and even more energized by what comes next. We remain committed to making Teams ever simpler, smarter, and more secure. As AI becomes a natural part of every workflow, Teams will continue to serve as the surface where people and agents collaborate together to communicate and move work forward. Thank you to the customers and partners who shape that direction with us. We’re just getting started.

Start using Microsoft 365 Copilot today. Visit https://www.microsoft365.com/copilot or download the Microsoft 365 Copilot app for your desktop or mobile device.

Enroll your organization in the Frontier program for early access to AI features.

Upgrade to Teams Premium for more protected, engaging, and personalized meetings and calls.

Read the full 2026 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) report.

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Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Pankil Sheth, Megan Fernandez, Rafael Benitez, Nitin Narang, 28 July 2026.

Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request here.

What’s New in Microsoft Teams | July 2026

KerryPerezHeffernan — Mon, 10 Aug 2026 16:23:16 GMT

I hope everyone is having a great summer - July has flown by. As we head into the second half of the year, we're continuing to innovate in Teams to help people collaborate with people and AI to get work done more efficiently. This month's updates bring together new ways to stay informed, simplify everyday tasks, and put AI to work across more scenarios and roles.

One highlight is the new Meeting Recaps app, which makes it easier to find, revisit, and catch up on important conversations across your meetings. We're also expanding how organizations manage apps and agents in Teams with improved request experiences that provide greater transparency for users and more control for admins.

You'll also find updates that make collaboration more seamless, from accessing Viva Engage communities directly in Teams to improving calling experiences on mobile. Read on to see everything that's new in Microsoft Teams this month.

Feature categories: (All features listed are generally available unless otherwise noted)

Chat and Collaboration 

Meetings

Teams Phone

Workplace - Places and Teams Rooms

Fundamentals and Security

Platform

Frontline Workers

Certified for Teams Devices

Chat and Collaboration

Access Viva Engage communities in Teams

Staying connected to your communities meant leaving Teams to check Viva Engage. Now you can open and interact with your organization's communities straight from the Teams left rail and get notified in Activity when something relevant happens.

Keyboard Shortcut Dialog has search functionality.

Long shortcut lists are hard to scan when you just need one. The keyboard shortcut dialog now lets you search by shortcut name or by the key combination itself.

LinkedIn Hiring Assistant integration for Microsoft Teams

Recruiting teams can now bring LinkedIn Hiring Assistant directly into Microsoft Teams to streamline candidate review and hiring manager collaboration. Recruiters can share candidates in Teams, collect structured feedback, and keep hiring decisions moving without requiring hiring managers to switch tools. The integration helps teams reduce feedback delays, improve alignment earlier in the hiring process, and collaborate where work is already happening. Available for LinkedIn Hiring Assistant customers. Learn more: Hiring Assistant for LinkedIn Recruiter & Jobs

Meetings

Meeting Recaps app

Stop hunting through chats and calendars for the meeting notes you need. The Meeting Recaps app brings your intelligent recaps together in one convenient, pinned app in the Teams sidebar, making it easier to find and catch up across your meetings. Browse meetings with Recap from the past 30 days and use quick filters to instantly surface the meetings that matter most, like when you were mentioned in the discussion. You can also generate a podcast-style Audio Recap summary across multiple meetings so that you can conveniently catch up on the go.

Teams Phone

Queues app for Microsoft Teams in GCC High

Government organizations need advanced collaborative call handling without leaving their compliance boundary. Now available in the GCC High environment, the Queues app brings advanced queue management, reporting, and supervisor tools directly into Teams, helping agencies deliver faster, more efficient service to constituents calling government offices and to internal customers, such as employees contacting an IT Help Desk. Queues app is available through Teams Premium. View the interactive Queues App demo for more details.

Teams Phone user multi-line on Teams Mobile (iOS)

Juggling separate devices or accounts for different roles is a hassle. Teams Phone multi-line now works on Teams mobile iOS: admins can assign up to 10 numbers to one user, each appearing as its own tab, so you can stay organized across roles or regions from a single Teams account.

If the player doesn't load, open the video in a new window: Open video

Speed dial on Teams mobile

Finding the right person to call should not slow you down. A dedicated speed dial tab in Teams mobile now lets users more easily add, edit, and label key contacts by role or priority, with updates synced across devices for a consistent calling experience. For frontline workers such as nurses, that means reaching the right contact faster to help accelerate patient care.

Workplace - Places and Teams Rooms

AI-powered notes for in-person meetings with Facilitator in Teams Rooms on Android and Windows

Avoid ending in-person meetings with no record of what was decided. In Teams Rooms on Android, the Facilitator agent captures notes, decisions, and actions for in-person meetings alongside scheduled and hybrid ones. Invite it with one tap of the room console; notes appear on the front of room display or touch board and are available in meeting recap when shared, then deleted if no one keeps them. Nothing stays in the room. Available with Teams Rooms Pro.

Bulk application of app settings to Teams Rooms on Android devices in the Pro Management portal

Configuring rooms one at a time eats up an IT Admins day. Admins can now apply Teams Rooms on Android app settings to multiple devices in bulk from the Pro Management portal. Available in Teams Rooms Pro.

Digital signage support for Teams panels

Screens sitting dark outside meetings are a missed opportunity. Idle Teams panels can now display digital signage, just like Teams Rooms front of room displays, with source and settings managed in the Pro Management portal. Available with Teams Rooms Pro or Shared space licenses.

Human interpreter listening mode supported in Teams Rooms on Windows

Multilingual meetings lose nuance when there's no live interpretation. Professional interpreters can now listen in and translate in real time in Teams Rooms on Windows, without disrupting the speaker. Organizers preset the languages, and participants choose and switch among them. Available with Teams Rooms Pro.

Teams Phone devices support for Interpreter (VoIP calls)

Don’t let language barriers impact calls. With AI Interpreter, Teams Phone devices provide real‑time language interpretation directly within the call experience. Users can participate naturally in multilingual conversations while the device interprets spoken audio, reducing language barriers and supporting clearer communication in everyday calling scenarios.

Entra passwordless resource account support for Teams Rooms on Windows devices

Shared room accounts with passwords are a security weak spot. Teams Rooms on Windows now support Entra resource accounts for secure, passwordless sign-in that separates device and user identities. A migration wizard and Pro Management portal dashboard make moving over and tracking progress straightforward.

Individual settings page with 2-way settings sync between device and the Pro management portal for Teams rooms on Android and panels

Not knowing how a device is configured makes troubleshooting slow. A new individual settings page in the Pro Management portal shows how each Android-based device is set up, with two-way sync so changes flow between the device and the portal, for Teams Rooms on Android and panels.

Call quality feedback surveys for Teams Rooms on Android

Organizations can't fix call quality problems they never hear about. Users can now rate calls and meetings and give feedback on audio, video, and screen-sharing in Teams Rooms on Android, helping your organization keep experiences consistent.

Join Google Meet meetings in Teams Rooms on Windows for GCC and GCC-H

Cross-platform meetings shouldn't be off-limits for government organizations. GCC and GCC-High now get two-way Direct Guest Join between Google Meet and Teams: Teams Rooms on Windows can join Google Meet, and Google Meet devices can join Teams, with one-click join from the calendar or by meeting ID.

Fundamentals and Security

Choose how Teams on the web handles sign-in

Teams on the web now honors a user's sign-in preference, giving them the choice to stay signed in across browser sessions or be prompted to sign in again when the browser is reopened. This helps balance convenience on personal devices with security on shared computers.

Platform

Improved request flows for apps and agents blocked by admins

We're making it easier for users to request access to apps and agents that aren't currently available to them in Teams. A simplified and more transparent request experience helps users understand what action is needed, track the status of their requests, and receive updates when decisions are made. For admins, enhanced request management capabilities in Teams Admin Center and new request notifications make it easier to review and act on requests, helping organizations accelerate access to approved apps and agents.

Frontline Workers

Get Started Faster with Improved Onboarding

First impressions matter, and the new onboarding experience makes day one in Shifts a breeze. The app adapts to who you are — frontline manager or worker — and surfaces the right next step exactly when you need it. Managers can now spin up a brand-new team and its first schedule in a single action. One-click access to help articles and clear guidance on permissions means no one hits a dead end. Whether it's your team's first day in Shifts or your hundredth, you'll be productive in moments.

Easily Restore Deleted Schedules

Accidental deletions happen, but getting back on track should not slow your team down. With schedule restore, managers can quickly recover a previously deleted schedule right from the schedule creation flow. Simply choose the version you want to bring back, restore it in a few clicks, and pick up where you left off — no rebuilding from scratch, no lost momentum, and no extra support needed. It is a simple safety net that helps teams move confidently, even when plans change or mistakes happen.

Reach the right people and close the loop with Follow Up

Frontline managers often spend too much time chasing updates across chats, messages, and meetings. With Follow Up in Frontline Agent, a manager can send a single Teams request, automatically collect responses by a set deadline, and review a consolidated summary in one place. This helps teams quickly confirm task completion, shift coverage, handoffs, compliance requirements, and operational readiness. Managers can also track responses, follow up with non-responders, edit requests, and add recipients, with support for up to 20 people per request.

Run hands-free inspections with voice-driven Site Walkthrough

Site Walkthrough transforms inspections, audits, and compliance checks into a hands-free, voice-driven experience. Workers can start a walkthrough with or without a checklist, speak observations naturally, and let Frontline Agent capture and organize everything automatically. When complete, Frontline Agent generates a structured report, checks off completed tasks, flags follow-up items, and records timestamps for audits and compliance. This helps teams complete checklists faster, stay focused on their environment, and capture critical insights without manual data entry.

Experience Teams for Frontline with a new interactive demo

Curious what Microsoft Teams looks like for frontline workers? The new Teams for Frontline demo experience lets you step into the shoes of a retail associate, nurse, or warehouse worker and explore a fully functional frontline environment in just one click. No purchase, trial, or sign-up required. Immerse yourself in the day-to-day experience of frontline work and see how Teams helps employees stay connected, manage schedules, and get work done with AI-powered assistance. Check it out at aka.ms/FLWdemo!

Certified for Teams Devices

Q-SYS Scheduling Panel

The Q-SYS Scheduling Panel is built on the Microsoft Device Ecosystem Platform (MDEP), as a Microsoft Teams Panel. Displaying meeting details, availability, and allowing users to reserve meeting spaces on the spot.

MAXHUB XT20-VB Kit

The MAXHUB XT20-VB Kit integrates the XCore Kit Pro and XBar U50 to deliver a complete Microsoft Teams Rooms solution for small to medium meeting spaces. XCore Kit Pro includes an 11.6-inch touch console and a 12th gen Intel Core i5 mini-PC running Microsoft Teams Rooms for seamless collaboration, with 4K wired content sharing and dual-screen display capabilities. XBar U50 is a 100MP dual-lens USB videobar with 12 beamforming microphones, dual 15W speakers, AI video features including Auto Framing and Speaker Tracking, and FlexMount for easy installation. MAXHUB's Pivot Plus enables remote device management. The kit includes a 3-year warranty and local support.

ThinkPad Dual-mode Wireless ANC Foldable Headset 8550 (USB-A & USB-C, Teams)

Certified by Microsoft Teams for open office, ThinkPad Dual-Mode Wireless ANC Foldable Headset 8550 (Aura Edition) redefines best-in-class portable headset for hybrid work, featuring a foldable, lightweight design that’s effortless to carry anywhere. Adaptive hybrid ANC and AI-powered ENC keep distractions at bay, letting you enjoy crystal-clear calls and immersive sound for next-level focus. Sound by Bose technology delivers expertly tuned audio for both calls and music. Connect with tap or via Bluetooth® Receiver- and experience how seamless productivity can be.

Lenovo Wireless Speakerphone 6000

Equipped with eight beam forming microphones and advanced AI noise cancellation, it ensures crystal-clear communication-ideal for today’s hybrid work environments. Its high-fidelity speaker provides rich, immersive sound, while Microsoft Teams certification guarantees reliable audio quality and exceptional voice pickup performance for seamless collaboration.

Extron Medium and Extra-large conference rooms

This system accommodates up to ten people for the medium conference room, and 18+ people in the Extra-large conference room, and includes Microsoft Teams Rooms conferencing capabilities, enabling participants in remote locations to join meetings. Extron AEC – acoustic echo cancellation, ceiling speakers, control processors, and power amplifiers deliver enterprise level security, intelligible speech, and consistent sound levels across the entire meeting area in conjunction with a Audio‑Technica Engineered Sound Wireless systems. This Design Solution has been designed and meticulously tested for best-in-class performance and ease of use.

Logitech Express Install: Logitech Rally Bar & Ashton Bentley AB One65 for Teams Rooms on Windows & Android

Logitech, in partnership with Ashton Bentley and Samsung, is simplifying room installations with Express Install solutions for Microsoft Teams Rooms on Windows and Android, making high-quality meeting spaces more accessible and easier to deploy. Logitech's Express Install kit for Medium rooms can be installed in under an hour, with minimal labor and no specialist help needed.

MAXHUB Panel SP10

The MAXHUB Panel SP10 is a room scheduling solution with native Microsoft Teams integration, empowered by the MDEP. This 11-inch panel delivers a crystal-clear, real-time view of room availability, enabling seamless calendar synchronization and effortless on-the-spot reservations for efficient workspace management. High-visibility LED bars indicate room occupancy at a glance, while one-tap booking enables ad hoc reservations with real-time schedule sync. The mounting bracket is included as standard—no extra purchase needed—along with an industry-leading 3-year warranty that reduces lifecycle costs for bulk deployments. Adapt to any architecture with 4-way installation options: standard wall mount, glass partition, slim door frame, or a flush embedded aesthetic.

AudioCodes C456HD Touch Expansion Unit Gen2

The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it can deliver a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations.

AudioCodes C456HD Microsoft Native Teams Touchscreen Desk Phone

The AudioCodes C456HD is a native Microsoft Teams desk phone built on MDEP and Android OS for robust security and simplified, enterprise-grade management. Featuring a vibrant 5” color touch screen (1280 x 720) and a dedicated programmable emergency call button, it delivers a seamless and intuitive user calling experience. For enhanced productivity, an optional multi-purpose expansion module with a 5” color touch screen is also available. The C456HD also features support for an optional hardware-based Mic Off for secure locations.

What’s New in Microsoft Teams | June 2026 – InfoComm Edition

KerryPerezHeffernan — Thu, 16 Jul 2026 23:55:02 GMT

Where did the first half of the year go? This edition of What's New in Teams comes to you on the heels of InfoComm 2026 in Las Vegas, the largest professional AV show in North America, and the week where the people who design, build, and run the world's collaboration spaces all gather in one place. It's a fitting backdrop, because so much of what's new in Teams this month comes back to a single idea: bringing people and AI together to get work done.

That was the high-level takeaway of our InfoComm keynote, where our Corporate Vice President for Teams Calling, Meetings, and Devices, Ilya Bukshteyn, showed how AI now shows up across Teams like a teammate, in your calls, in your meetings, and in the environments where work happens. A few highlights from each worth calling out:

In your calls and conversations

New calling agents: Teams Phone Agent is a new AI calling experience that answers incoming calls for a department or organization, understanding what each caller needs and routing or resolving common information requests and appointments scheduling conversationally. Custom voice agents your organization builds in Microsoft Copilot Studio integrate with Teams Phone for help with specialized processes, like enabling a customer to pay a bill in a call.
Brand impersonation protection: Teams now detects and warns you when a caller may be posing as a trusted brand, like your IT help desk or bank, with a clear in-call signal so you can decline or leave before you engage.

In your meetings

Redesigned in-meeting controls: Customize your meeting controls around how you work, and share with more confidence through an improved experience for previewing and presenting content.
Bot detection: A new Teams admin policy helps identify likely bots, route them to the lobby in a separate group, and requires organizer approval before they join.

In your rooms

Facilitator in Teams Rooms: with new skills, the Facilitator agent can help extend the meeting lifecycle in Teams Rooms. For the room itself, Facilitator agent can now notify of any issues with the room and find a suitable replacement, use voice to interact with users in the Teams Room, provide information about how to get the most out of using the space, and access external knowledge to answer general questions. These new skills make Teams Rooms smarter before, during, and after meetings.
IntelliFrame people labels: IntelliFrame now identifies each person in the room and places their name right alongside them, so remote participants always know exactly who's speaking. A small thing that makes hybrid meetings feel more inclusive and equitable.

These are just some of what's new to explore in Teams this month. For more information about all the features we highlighted at InfoComm 2026, watch Ilya’s full keynote presentation here. Read on to see everything we've released in June across Teams.

Product areas covered in this update: (All features are generally available unless otherwise noted.)

Chat and Collaboration
Meetings
Teams Phone
Workplace - Places and Teams Rooms
Fundamentals and Security
Frontline workers
Platform
Certified for Teams Devices

Chat and Collaboration

Contextual search in Copilot in Teams

Sometimes the fastest path to an answer in Teams is to ask rather than scroll through search results. Contextual search in Copilot is now built into Teams search—invoked from autosuggest or a new button on the search results page—so you can get answers without leaving the search experience.

Advanced file discovery and filters in Teams Find in chat and channels

Finding the right file in a busy channel often means scrolling or asking someone to resend it. Enhanced contextual search now indexes every file uploaded to a channel—even files added outside messages—and adds filters for file type, sender, and date, with instant typeahead to narrow results as you search. Press Ctrl+F (Windows), Cmd+F (Mac), or click Find in chat to start.

Improved preview experience for Microsoft PowerPoint and Excel files in Teams on mobile

Slow or unreliable previews on mobile can stall you between meetings. PowerPoint and Excel previews in Teams now load faster and more reliably, so you can review presentations and spreadsheets shared in chats and channels while on the go. The new preview experience also enables you to open Information Rights Management (IRM)-protected files, improving access to protected content.

List view for "View more apps"

A cluttered tile view in “View more apps” makes it hard to scan and find the app you need. A streamlined list view now reduces visual noise and helps you discover and open apps more quickly.

Context preservation in Teams

Teams automatically restores your workspace when you return to a conversation shortly after leaving it. Your selected tab, open side panel, and layout are preserved, allowing you to pick up where you left off without resetting your view. This helps reduce friction and keeps you focused as you move between conversations.

Live meeting indicator for threaded channels in Teams (government clouds)

Live meetings happening right now in a busy threaded channel can go unnoticed in the scroll. A new live meeting indicator in Teams for government clouds highlights active meetings in the channel so you can spot them and join in real time.

Improved organization for muted and meeting chats in Teams

A long, mixed chat list makes it hard to find the conversations that actually need your attention. Teams now automatically groups muted chats (on by default) and, optionally, meeting chats into dedicated sections you can turn on or off, so your most important conversations remain easy to find.

Improved visibility and control for downloads in Teams

Tracking the status of files you’ve downloaded shouldn’t get in the way of your chats. The download manager now opens from the title bar or with a keyboard shortcut and lets you monitor downloads without blocking chat and channel actions, so you can stay on top of files while keeping the conversation moving.

Quick Share for images in Teams

Quick Share in Teams now makes it easier to share images across chats and channels in just a few clicks. You can access sharing options from hover, right-click, overflow menus, and shared tabs to quickly copy links or share images. For images stored in OneDrive or SharePoint, Quick Share preserves existing permissions so the right people maintain access, while images pasted directly into chat are stored separately and do not support permission-based sharing.

Meetings

Smarter bot protection in Teams meetings

AI note-taking bots have started showing up in meetings, creating privacy and security risks when sensitive topics are discussed. A new Teams admin policy, Manage external bots and their access to meetings, helps Teams identify likely bots, route them to the lobby in a separate "Suspected threats" group, and require organizer approval before they join. Confirmation prompts on admission and an upcoming registration path for trusted ISVs make admitting a bot a deliberate decision rather than an accidental one. Learn more.

Branded reactions

Visual identity shapes how your organization shows up. Whether it's a client presentation, an internal milestone, or a seasonal event, the right visuals set the tone and reinforce your brand. With new branded reactions, organizations can now extend their visual identity directly into meetings. IT admins simply upload custom reaction icons reflecting brand elements or event themes, and these instantly become available for meeting participants. Every clap, thumbs-up, or celebration now aligns with your organization's look and feel. A simple way to create more cohesive, on-brand meeting experiences.

Teams Phone

Teams Phone Agent and extensibilty for Copilot Studio voice agents [Frontier public preview]

Callers reaching a service line shouldn’t have to wait on hold just to ask a simple question or schedule an appointment. The new Teams Phone Agent answers incoming calls to your Teams Phone service line quickly, handles common questions, schedules appointments, and routes calls to the right person or department when human help is needed. It also integrates with custom AI voice agents built in Microsoft Copilot Studio for specialized workflows like paying a bill over the phone. This is experience is available in preview through the Fronter Program. Learn more.

Outlook, Teams: Enhanced voicemail transcription and support for new languages

Inaccurate or limited-language voicemail transcripts can leave you guessing what callers actually said. Starting in June, voicemail transcription moves to Azure LLM Speech via the Fast Transcription API, bringing more accurate transcripts, faster processing, automatic language detection, and 14 new languages: Arabic, Czech, Danish, Finnish, Hebrew, Hindi, Hungarian, Korean, Norwegian Bokmål, Polish, Russian, Swedish, Thai, and Turkish.

Simplified app management for Teams Phone devices via Teams admin center

Empower IT admins to customize Teams Phone devices at scale with centralized app management in the Teams admin center. Administrators can now select and remove applications on Teams Phone devices directly from a single management console, eliminating the need for on-device configuration. This streamlined experience helps organizations tailor the app experience for different roles, reduce administrative effort, and maintain greater control across their device fleet. Learn more.

Workplace: Teams Rooms

Facilitator agent skills in Teams Rooms [Public preview]

Facilitator agent now brings a persistent, voice-activated AI presence to your Teams Rooms before and after every meeting, understanding the space, your work data, and even the web to keep collaboration moving. With room readiness checks, it catches problems like camera obstructions, clutter, or too few seats before anyone walks in, and surfaces the issue. You can now invoke Facilitator by voice, just speak to the Teams Room to join a meeting or get help and it answers out loud. As a persistent Teams Room expert, Facilitator can answer questions about how the space is set up, from the room's name to how to share wirelessly. Facilitator agent in Teams Rooms can now also access external knowledge, it pulls trusted answers from the web to settle in-the-moment questions, so people stay in the flow instead of reaching for a laptop. The result is a room that's ready when you are, captures what matters, and gives everyone more out of every meeting.

IntelliFrame people labels [Public preview]

IntelliFrame people labels put names to faces for everyone joining from a Teams Room, so the whole meeting knows exactly who's who. Powered by intelligent cameras and enrollment-based recognition, the labels appear when you hover over an in-room participant. These labels are there when you need them, out of the way when you don't, and if someone hasn't enrolled, others in the meeting can identify them so their contributions still get attributed.

Department of Defense (DoD) cloud support for Teams Rooms on Android

While available for commercial customers, DoD customers couldn’t yet take advantage of Teams Rooms on Android. But now, Teams Rooms on Android app meeting and collaboration functionalities are fully supported for Department of Defense (DoD) customers. Available with Teams Rooms Pro.

Front-of-room view control for Webinars & structured meetings in Teams Rooms on Android

When a Teams Rooms on Android joins a webinar or structured meeting as a presenter, you don't want the front-of-room display flipping to presenter view in front of the audience. The front-of-room display now defaults to attendee view, and presenters keep full control from the console—including green room and off-stage management—and can switch the front-of-room display to presenter view without impacting attendees. Learn more.

Proximity join support for presenters in Teams Events from Teams Rooms on Windows or Android

Getting set up to present an event from a meeting room can be a bit cumbersome and confusing for users. Now, proximity join in Teams Rooms on Windows or Android lets presenters connect quickly and effortlessly to nearby room systems during Teams Events such as town halls, webinars, and structured meetings, enabling smooth live presentations. Learn more.

Room availability signal in the Teams events app

Booking a room for a Teams event without knowing whether it's free at that time can lead to conflicts and last-minute scrambles. In the Events app, event organizers can now see whether the chosen room or space is available at the designated time before confirming. Available for any Teams event organizer with a Teams Enterprise license. Learn more.

Fundamentals and Security

Admins can define Teams policies in TAC that are specific to Blueprints or Digital Workers

Governing digital workers and their blueprints with the same Teams policies used for regular users creates risk and limits flexibility. IT admins can now associate a Policy Template, a reusable set of licensing, security, and compliance policies, with one or more blueprints in the Teams admin center, so every agent created from a blueprint automatically inherits the right policies, without disrupting existing blueprint management.

Manage Teams core agents in the Teams admin center

Managing Teams core agents alongside general Microsoft app settings makes it hard to control where they show up. IT admins can now manage Teams core agents like Facilitator from a dedicated experience in the Teams admin center, controlling availability for all users, specific users, or groups. These agents are native to Teams and no longer affected by org-wide Microsoft app settings.

Security Detection Report in Teams Admin Center

Investigating phishing, impersonation, and message safety incidents in Teams has meant piecing together signals from multiple places. The Security Detection Report in the Teams admin center gives IT admins a unified view that consolidates impersonation, malicious URL, and weaponizable file detection data across Teams messaging. Admins can export the report as a CSV with sender MRI and thread ID for deeper investigation, and access reporting directly in the Teams admin center alongside existing security workflows.

Meeting impersonation detection and high‑risk alerts for Teams on iOS and Android

Impersonation attempts in meetings are hard to spot in the moment, and in the past, mobile users have had fewer protections than desktop. Now, new security signals in Teams identify potential impersonation and surface contextual alerts when elevated risk is detected, so you can make more informed decisions during collaboration. This release brings high-risk detection capabilities to Teams on iOS and Android, extending protection across more endpoints without disrupting meeting experiences.

Report a Security Concern in Calls

Suspicious calls are often the first sign of vishing, impersonation, or fraud attempts—but until now, you’ve had no easy way to flag them. From Teams call history and post-call surfaces, you can now report suspicious or unexpected VoIP and PSTN calls, add context, and optionally block the caller. If a call was flagged in error, you can mark it “not a concern” to reduce false positives. Your reports feed Microsoft security and investigation systems, strengthening protections against emerging calling-based threats.

Microsoft Teams VDI Optimization for Omnissa on Windows

VDI users on Omnissa for Windows haven’t had the same modern Teams performance as native desktop users, especially for meetings, audio, video, and screen sharing. Teams now brings its modern VDI optimization architecture to Omnissa on Windows, delivering better performance, greater feature parity with the native desktop client, and a more reliable experience—while keeping the centralized management, security, and scalability of VDI.

New Teams VDI optimization for macOS

Users accessing Teams through existing virtual desktops systems on macOS often experience lower call quality and limited meeting features compared to local devices. Now in GA, the new Teams optimization for macOS improves performance The new Teams optimization for macOS improves performance and reliability for users connecting to Azure Virtual Desktop (AVD) and Windows 365. It replaces the previous solution with better video quality (up to 1080p), larger gallery views, and enhanced calling features like Quality of Service (QoS) and noise suppression. For IT admins, it adds Teams Admin Center integration, Call Quality Dashboard support, and simpler updates via a bundled plugin. For more info, check New VDI solution for Teams - Microsoft Teams | Microsoft Learn.

Frontline Workers

What's New in Shifts: Smarter Scheduling, Faster Workflows

Frontline managers spend far too much of their day wrestling with schedules. This wave of Shifts updates is all about giving that time back — automating the tedious parts, making every interaction feel natural, and helping new teams get up and running in minutes. Here's everything shipping now and what's just around the corner.

Build a Full Schedule in Seconds with Assign Open Shifts

Assign Open Shifts intelligently matches your available workers to open shifts while honoring the rules that matter most — maximum weekly hours, minimum rest periods, and more — so you can build a ready-to-publish schedule in just a few clicks. Start by creating open shifts for when you need coverage, edit constraints as needed, then watch as a draft schedule is created. Changed your mind? One-click undo rolls the whole thing back instantly. Whether you're standing up a brand-new week or scrambling to cover a last-minute vacation, Assign Open Shifts turns hours of work into seconds.

Move Shifts the Way You'd Expect with Drag and Drop

One of our most-requested features of all time has arrived. Simply grab a shift and drop it wherever it needs to go. Reassign a shift from one worker to another, to a different day or schedule group, or move it into the open shifts pool. It's the intuitive, hands-on scheduling experience managers have been asking for, and it makes mid-week changes the easiest part of your day.

Work at the Speed of a Spreadsheet with Improved Multi-Selection

With improved multi-selection, the familiar shortcuts you already rely on — Ctrl+Select, Shift+Select, and Ctrl+A — let you grab dozens of shifts at once and bulk copy, paste, or delete them in a single motion. Cloning a productive week, clearing out a draft, or making sweeping updates across your team now takes a fraction of the effort. It's the speed and muscle memory of a spreadsheet, brought right into the Shifts app you use every day.

See the Bigger Picture with Two-Week View

Plan further ahead and stop flipping back and forth between weeks. The new two-week view lets you build and review a full fourteen days of shifts side by side — perfect for teams paid biweekly. Spot coverage gaps, balance workloads fairly, and finalize your next pay cycle all in one continuous view. It's a wider lens on your schedule that helps make long-range planning effortless.

Platform

Express voice enrollment in Microsoft Teams

If you haven’t registered your voice in Teams, you’ll miss out on key features like intelligent speaker recognition, richer Microsoft 365 Copilot recaps, and smart audio and video experiences. Express voice enrollment makes registering your voice fast and easy. If you don’t yet have a voice profile, just go to the recognition tab in Teams settings and opt-in to enroll your voice simply by speaking during a meeting. Admins can enable or disable this feature for their organization. Learn more.

App support for private and shared channels

Users often need to leave private and shared channel conversations to access the apps they rely on. But now, app support for private and shared channels brings tabs, bots, and message extensions directly into these collaboration spaces (subject to admin policy). Channel owners can add apps at the channel level, helping teams stay in flow and move work forward without switching contexts. To implement these updates, follow Teams connects shared and private channels - Teams | Microsoft Learn.

Certified for Teams Devices

Biamp Ceiling Tile Mic w/ Configurable DSP for Medium, Large and Extra-Large Rooms

The Biamp BMA 360D Ceiling Tile Mic, powered by the TesiraFORTÉ X — the industry's most trusted conference room DSP — brings gold-standard Tesira audio to medium, large and extra-large Microsoft Teams Rooms on drop-tile or hard ceilings. Learn More.

New Logitech Express Install bundles

Logitech, in partnership with Urben Express, Vison Express and Samsung, is simplifying room installations with Express Install solutions for Microsoft Teams Rooms on Windows and Android. Each bundle makes high-quality meeting spaces more accessible and easier to deploy. Logitech's Express Install kits for huddle rooms, medium rooms, and large rooms, can be installed in under an hour, with minimal labor and no specialist help needed.

Logitech Rally Bar & Urben Express Range 65 for Teams Rooms on Windows

Logitech MeetUp 2 & Vision Express Desk Mount for Teams Rooms on Windows

Logitech Express Install: Logitech Rally Bar Mini & Vision Express Desk Mount for Teams Rooms on Android

Logitech Rally Bar Huddle & Vision Express Desk Mount for Teams Rooms on Android

Logitech Rally Bar & Urben U-Cart HD for Teams Rooms on Android

Introducing smarter bot protection in Microsoft Teams meetings

MeeraAjam — Fri, 24 Jul 2026 16:24:35 GMT

AI note-taking has become a familiar part of the meeting experience, helping people keep track of important details while staying present in the conversation. But as AI meeting tools have become more common, new challenges have emerged. Bots have begun joining meetings that participants never intended them to attend. For example, after connecting a third-party service to a meeting, some users have found that its bot continues joining future meetings automatically.

Unexpected participants in a meeting can create security and privacy risks, particularly when sensitive information is being discussed. Organizations need confidence that the right people and tools are participating in their discussions. That's why we're introducing a new Teams admin policy designed to give organizations more visibility and control over external bots in their meetings. This new experience helps organizers identify bots, and adds safeguards before they're admitted, giving organizations greater confidence that only the intended participants and tools will be present.

A new admin policy for managing external bots

The new policy in the Teams Admin Center, Manage external bots and their access to meetings, can be assigned to individual users or specific groups.

Admins can choose between two settings:

When detected, require approval before joining (default): Teams detects bots, puts them in the lobby and requires explicit organizer confirmation before they're admitted.
Do not detect bots: Disables the experience.

When enabled, Teams automatically detects potential bots, places them in the meeting lobby, clearly identifies them, and prompts organizers to confirm admission. Even in meetings where organizers allow participants to bypass the lobby, bots identified through this policy will continue to require approval before joining.

Tip: Set the meeting option “Who can admit from lobby” to organizers and co-organizers only for your meetings to ensure no unintended participant can admit unwanted participants or bots from the meeting lobby.

Let's take a closer look at how the experience works, including stronger bot detection, clearer cues for organizers, and additional safeguards during the admission process.

Detecting bots more intelligently

First, we've strengthened Teams' ability to distinguish between bots and human participants as they join a meeting. Teams now uses a combination of behavioral and infrastructure signals to identify bots with a higher degree of accuracy.

Alongside these improvements, soon we’ll introduce a registration path for independent software vendors (ISVs) that build meeting experiences for Microsoft Teams. Through the Teams Bot Identification Program, bot providers will be able to register with Microsoft and include a self-identification marker in their join requests. When Teams recognizes that marker, it can identify the bot as a known participant.

We're working with partners including Maestro Labs, Otter.ai, Read AI, and Recall.ai to register their meeting bots, and we'll continue expanding this ecosystem over time.

We're currently working with a limited set of ISVs to preview this capability and validate the experience before broader availability. Additional details on the registration process will be shared in the future.

Giving organizers clearer visibility

When bots are detected, they're directed to the meeting lobby and visually distinguished from other participants. This makes it easier for organizers to see who's waiting in the meeting lobby to join and make informed admission decisions.

Participants in the lobby are now grouped into two categories:

Waiting: Verified or standard participants and registered bots
Suspected threats: Unregistered or system-identified bots

Instead of scanning a long list of names, organizers can quickly assess who's waiting to join and identify potential risks at a glance.

Adding safeguards before admission

We've also added safeguards designed to reduce the accidental admission of these identified bots from the meeting lobby.

These include:

No one-click Admit option for identified bots
Confirmation prompts when admitting participants that include bots
Warnings when organizers choose Admit all and bots are included

Admitting a bot should be a deliberate decision, not something that happens by mistake.

Rolling out this new experience

As this capability rolls out in June, we'll begin retiring the existing CAPTCHA verification experience and replacing it with this more comprehensive approach to managing external bots in Teams meetings.

Looking ahead

This is just the beginning, and we'll continue evolving the experience based on customer feedback. We're already exploring additional admin controls and monitors, including:

Allow lists for approved bots
Organization-wide policies to block external bots entirely
Admin reports and audit logs on the detection and presence of bots
More granular controls aligned to different security requirements

The way we meet is changing, and AI will continue to unlock new ways for teams to stay informed, aligned, and productive. As these experiences evolve, transparency and control remain essential. We're committed to helping organizations embrace new meeting innovations with confidence, knowing they can clearly understand participation and maintain control over their conversations.

Engage customers with Teams Phone Agent and custom voice agents built in Copilot Studio

JohnnyMcCormick — Thu, 18 Jun 2026 14:14:39 GMT

It’s often difficult for businesses to serve every customer right away during surges in call volumes. Callers sit on hold while staff race to work through the backlog. Meanwhile, agentic voice AI is opening entirely new ways to serve customers, such as getting answers to questions or even enabling them to pay a bill over the phone, including after hours and on weekends.

We are excited to announce Teams Phone Agent, along with the ability to bring custom voice agents your organization builds in Microsoft Copilot Studio to Microsoft Teams Phone.

For customer-facing organizations using Teams Phone, like healthcare clinics or bank branches, these agents take repetitive calls off the plate of employees so they can focus on the conversations that truly need a human touch. All this enables faster issue resolution for customers.

How Teams Phone Agent works

Teams Phone Agent greets callers and resolves common requests with these skills.

Questions and Answers: Using configured knowledge bases that support file uploads and URLs, Teams Phone Agent answers callers' questions in natural conversation, so customers get answers quickly instead of being placed on hold or hunting through a website.
Appointment scheduling: Teams Phone Agent enables callers to book new appointments, reschedule or cancel existing ones, and find upcoming appointment details so customers can lock in a time without playing phone tag.
Conversational Routing with intelligent transfers: Teams Phone Agent supports the same tried and tested routing from traditional auto attendants, such as user or extension lookup and transfer to a user, call queue, and more through conversation. When additional assistance is needed, Teams Phone Agent passes the caller along with the full context of the conversation to the right individual or department. Customers can skip cumbersome phone menus and don’t have to repeat themselves.
Multilingual: Teams Phone Agent supports multilingual conversations across 60+ supported languages, allowing callers to interact naturally in their preferred language and helping organizations deliver global voice experiences at scale.

Automate what’s unique to your business with Copilot Studio voice agents

When you need to automate processes unique to your business, like letting patients fill a prescription over the phone, custom voice agents that your organization builds in Copilot Studio step in. Teams Phone Agent can seamlessly hand off a call to custom voice agents whenever those specialized skills are needed. Alternatively, you can set things up so customers can dial a Copilot Studio custom voice agent directly through a Teams Phone line.

Voice agents with Teams Phone in action

Here are a few illustrative use cases for how Teams Phone Agent and Copilot Studio voice agents can help organizations engage their customers:

Answer routine questions without making callers wait. A healthcare clinic can use Teams Phone Agent to answer common questions about hours, locations, accepted insurance, and appointment preparation, helping patients get answers quickly while staff focus on care coordination.
Book and reschedule appointments over the phone. A home services company can use Teams Phone Agent to help customers schedule, confirm, or change appointments for plumbing or electrical repairs in natural conversation, helping reduce back-and-forth calls and freeing employees from repetitive scheduling work.
Route customers to the right expert with context. A bank branch can use Teams Phone Agent to understand what type of support a caller needs, such as assistance with completing a mortgage loan application. Teams Phone Agent can then transfer the call to the right team with the conversation context included.
Complete business-specific tasks with a Copilot Studio voice agent. A pharmacy can use a Copilot Studio custom voice agent to help customers request a prescription refill by phone and check order status, giving customers a simpler way to manage routine needs without waiting for staff assistance.
Support customers after hours. A utility provider can use a Copilot Studio custom voice agent connected to Teams Phone to let customers report an outage or get billing help outside normal business hours.

Launch Demo

An expanding ecosystem of voice agents for Teams Phone

We want customers to have choice across first-party and third-party voice agents. That is why we are working with select solution developers to integrate their voice agents with Teams Phone. AudioCodes is announcing general availability of its voice agent for Teams Phone today, with additional solutions expected in the future.

Get started

Teams Phone Agent and the ability to integrate custom voice agents built in Copilot Studio with Teams Phone are now accessible through the Frontier program. Join Frontier so that your organization can get early access to Microsoft’s latest AI innovations.

Teams Phone admins can set up Teams Phone Agent through Teams admin center. Learn more.

Copilot Studio makers can navigate to Microsoft Copilot Studio to set up a voice agent and then assign it to Teams Phone Agent or a Resource Account to be called directly. Learn more.

Licensing during the Frontier preview

Teams Phone Agent is available via the Frontier program. Service limitations may apply.
Custom Copilot Studio voice agent experiences—whether reached through a Teams Phone Agent hand-off or by direct dial—are accessible via the Frontier program and are billed consumptively at a rate based on the orchestration type your organization selects when building the agent in Copilot Studio. Learn more.
Billing for Copilot Studio voice agent experiences in Teams Phone will roll out by early July, and usage will not be charged prior to this rollout. Service limitations may apply. When the billing experience is rolled out, all Frontier preview users will be required to set up billing to continue using Copilot Studio voice agents for Teams Phone.
Tenants must also meet standard Teams Phone prerequisites, including a properly configured Teams Phone resource account. Learn more.
All licensing, pricing, and service limits are subject to change. Additional information will be communicated at general availability.

Workplace presence, made effortless: Workplace check-in via Wi-Fi for Microsoft Places and Teams

BrennanMcReynolds — Fri, 12 Jun 2026 15:00:00 GMT

We’re introducing workplace check-in via Wi-Fi for Microsoft Places and Teams, designed to help employees coordinate in-person work by keeping their workplace location up to date when they’re in the office. This capability builds on existing Microsoft 365 presence signals like calendar availability and Teams presence by making workplace location easier to keep current. For employees who choose to enable it, workplace check-in via Wi-Fi can update their workplace location based on connection to configured company networks, reducing the need to manually change status. This experience is similar to the existing workplace check-in via peripherals, where a user can keep their workplace location updated by plugging into a configured peripheral like a display or a desk dock. Organizations enable and configure this feature in their tenant, and individual users control whether and how it is used.

When an employee is in the office and connects their laptop to a configured corporate network, workplace check-in can update their work location for the day, only when enabled by the organization and the individual user. This reduces the need to manually update location while keeping employees in control.

Workplace check-in via Wi-Fi is a new way to help people understand one another’s availability. “Free” or “busy” on a calendar lets you find a time. Presence in Teams shows when someone is active. Workplace presence in Places, Teams, and calendar helps team members identify who is currently in the office, so you can grab lunch or coffee, book a desk near your team, or move a meeting to in person.

Workplace check-in helps keep the employee’s workplan up to date and includes the ability to check the employee into an existing desk reservation. When schedules shift or someone decides to come into the office, employees who choose to use it can have their work location updated without needing to manually adjust their status each time.

A few important details about how this works:

Employees remain in control. Workplace check-in via Wi‑Fi does not replace a user’s choice to share their workplace location, and individuals can configure their setting at any time.
It does not retain or track information about employee movement or location over time. Workplace location is a current, in-the-moment signal and is not stored as historical data.
It applies only to workplace contexts. The signal is generated when a device connects to configured corporate office networks through the Teams client and does not extend beyond those environments. Otherwise, if not connected to a configured network in a workplace location, your location will be shown as “Remote”.

Built on a layered model of consent and control

Workplace check-in is designed with both organizational controls and individual choice in mind.

Organizations first decide whether to enable the capability for their tenant, and then configure whether the end-user experience is opt-in or opt-out. They also configure which office locations the feature is available in by adding device information from each of the Wi-Fi access points in the chosen locations.

Individuals remain in control of whether the feature works on their device. If required location settings are turned off, workplace check-in via Wi-Fi will not automatically activate regardless of organizational configuration. Employees can also update their settings and manually set or override their work location at any time.

Sharing workplace presence and using workplace check-in are separate decisions, so employees can choose whether their workplace presence is visible to others when working from the office.

Get started

Wi-Fi check-in for Microsoft Places will roll out to organizations with Microsoft Places later this year. To prepare your tenant:

Confirm Microsoft Places is set up in your environment, specifically adding building information in the Places directory.
Enable the Teams work location detection policy and configure your approved corporate BSSID within the Places directory
Communicate the change to your employees: what it does, what it doesn’t do, and how they can can control their own settings.

To learn more about Microsoft Places and the broader workplace presence experience, visit our adoption site.

Making Microsoft Teams more responsive, reliable, and ready for work

Ihor_Lukyanenko — Wed, 10 Jun 2026 15:00:00 GMT

By: Ihor Lukyanenko, Sachin Jain, Kappa Ramlal, Abdul Rahim Charif, and Shangwei Fang

Every day, hundreds of millions of people depend on Microsoft Teams to connect with colleagues, share ideas, make decisions, and move work forward. Whether they are jumping into a quick chat between meetings, joining a customer call that cannot be missed, or using Copilot to accomplish more, people rely on Teams to be ready the moment they need it.

That trust is what drives our continued investment in performance. We know that every second saved, every interaction that feels more responsive, and every improvement in reliability can have a meaningful impact when multiplied across millions of users and billions of daily interactions. That's why we're continually innovating behind the scenes, not only to make Teams faster today, but to build the systems, practices, and engineering culture that keep it responsive and dependable over time.

In our November 2025 update, we shared gains across video rendering, memory efficiency, and platform-level optimizations that improved the experience across devices and operating systems. Since then, we've continued to raise the bar.

This blog highlights the latest performance improvements delivered during the first half of 2026, from faster chat switching and people search, to enhancements that make Teams feel more responsive, resilient, and reliable across desktop, web, and mobile.

Source: Microsoft Teams performance tracking over 6-week window, May 2026

Making chat switching fast and seamless

Switching between chats is one of the most common actions people perform in Teams, making it a key focus for performance improvements. During the first half of 2026, we reduced chat switch latency by 20%, building on gains delivered through last year's chat and channels redesign. The result is a smoother, more responsive experience, especially for users on slower networks or older devices.

How we did it:

Not all chat switches are equal. When you return to a chat you’ve recently visited, the data is already in memory and the switch is near-instant—we call this a warm switch. But when you open a chat that hasn’t been loaded recently, Teams needs to fetch the conversation data before it can render—a cold switch. At higher percentiles, cold switches dominate the latency distribution, and our earlier rendering optimizations had limited impact on them.

We identified three root causes that negatively impacted cold switch latency:

Data queries were fired too late – The query to fetch conversation data was triggered during the React render cycle, but the main thread was busy with component unmounting and effect cleanup, delaying the processing of data responses.
Waterfall data responses – Multiple sequential queries were sent to the data layer, each triggering its own round-trip and render cycle. This created a cascade of small delays that added up significantly at the tail.
Uncontrolled response priority – Non-critical data responses could be processed before critical ones, further blocking the main thread and delaying the content the user was waiting to see.

We combined several techniques to fundamentally reshape the cold switch path:

Query first – Instead of waiting for the React render cycle to request data, we now fire the data query immediately in the click handler—before rendering begins. This gives our data layer a head start, while main thread renders parts that don’t depend on query data.

Broad query – We consolidated all the data needed for a chat switch into a single query, eliminating the waterfall of sequential requests. One switch now results in exactly one data round-trip.
Faster paint – We suspend when rendering reaches a point where data is needed. We then resume rendering after the response comes back. After performing a single pass render, we yield to browser to paint the frame.

As the below workflow improvements and latency distribution illustrate, these changes significantly reduced cold-switch latency, narrowing the gap between cold and warm switches. Together, these techniques mean that the only remaining difference between a cold switch and a warm switch is the data layer response time - and with previously implemented smarter caching, even that gap shrinks dramatically. The result is a chat switching experience that feels consistently fast, regardless of whether you’re revisiting a recent conversation or jumping to one you haven’t opened in a while.

Reducing app “hangs” on macOS and iOS

Few issues are more disruptive than an app hang. When Teams stops responding to taps, clicks, or scrolling, even briefly, it interrupts the flow of work and creates a frustrating user experience.

During the first quarter of 2026, we focused on identifying and eliminating the most common causes of app hangs across macOS and iOS. As a result, the number of daily users impacted by app hangs decreased by 35%.

How we did it (macOS):

At the heart of our approach is the health monitor—a lightweight background thread that continuously checks whether the main thread is responsive. It periodically sends a message to the main thread and waits for a reply. If the main thread is too busy to respond within a set time window, the monitor captures a snapshot of exactly what the main thread is doing—its call stack—and sends that data as telemetry. To make sense of this data at scale we built a StackDecoder tool that symbolicates raw stacks, groups identical patterns using hash classification, and identifies the specific function responsible for each hang. This lets us rank every hang by amount of occurrences and prioritize the ones with highest impact. Some of the top contributors that we fixed were:

Network status monitoring – The native network status tracker was making a blocking call on the main thread to check connectivity changes. We moved this to a background thread, eliminating the single largest source of macOS freezes.

WebView2 library loading – Loading the WebView2 dynamic library on the main thread caused 6% of all freezes. Working with the WebView2 team, we enabled a new feature that preloads the library on a background thread, significantly reducing the blocking time during the call to create the WebView2 environment.

Error reporting – A URL request made during web app error reporting was blocking the main thread. We switched to an asynchronous call, resolving 1.7% of freezes with a straightforward fix.

The common thread across all of these is simple: move blocking system API calls off the main thread. By systematically applying this principle and validating each fix through health monitor telemetry, we are steadily driving freeze rates down across the entire user population.

How we did it (iOS):

Apple’s Hang Rate in Xcode Organizer is a key app performance metric because it quantifies how often—and for how long—an app becomes unresponsive to user input in real-world usage. Hang Rate reflects the perceived responsiveness and fluidity of the user experience—how quickly the app reacts to user actions such as tapping, scrolling, or typing.

Over the past year, the Teams iOS engineering team has made dedicated efforts to reduce main-thread blocking. These efforts include optimizing expensive and repetitive computations—such as app badging, chat list rendering, and Teams list view model calculations—through caching, offloading necessary but costly operations from the main thread, and deferring non-critical work until it is needed.

The team also invested significantly in refining database access patterns, eliminating redundant business logic, and performing deep analysis of UI layout and Core Animation behaviors to address anti-patterns and edge cases. In parallel, we refactored and redesigned how database operations are orchestrated within the iOS app.

By introducing scenario-aware database task queuing, scheduling, and cancellation, we ensured that user-initiated actions are consistently prioritized above all background work. As a result of these combined efforts, the Hang Rate of the Teams iOS app has been reduced, delivering a significantly more responsive and fluid daily experience for our customers.

Faster people search on iOS

Searching for and mentioning colleagues is something Teams users do repeatedly throughout the day. To make these interactions faster and more intuitive, we modernized the people picker experience across chats and channels on iOS.

In addition to improving the visual design and usability of the interface, we optimized the underlying search experience, resulting in 25% faster people search results. These enhancements help users find the right people more quickly while also improving the overall responsiveness of the experience.

Behind the scenes, we optimized the query pipeline, reduced database queue congestion, and enhanced overall system throughput. The result is a faster, smoother experience when searching for teammates, mentioning colleagues, or starting new conversations.

What’s next?

Performance is never finished. As Teams continues to evolve, so does our commitment to making every interaction feel responsive, reliable, and effortless for the hundreds of millions of people who depend on Teams every day.

We continue to invest in improvements across latency, responsiveness, resource efficiency, and meeting quality. Some of these enhancements will be immediately noticeable, while others will happen behind the scenes, helping Teams remain dependable as the way we work continues to evolve.

As always, your feedback plays a critical role in shaping our priorities, and we look forward to sharing more of our progress in future updates.

What's New in Microsoft Teams | May 2026 - Build Edition

KerryPerezHeffernan — Tue, 30 Jun 2026 11:43:37 GMT

It's hard to believe May is over already! You may have noticed this edition of What's new in Teams is landing a few days later than usual — that's intentional. We're publishing alongside Microsoft Build, our annual developer conference where we showcase the latest in AI, agents, and the tools that help developers. It's one of the most energizing weeks of the year, full of announcements, hands-on sessions, and a first look at where the platform is headed. A lot of what's in this release ties directly to what's being unveiled on the Build stage, and I wanted to highlight a few Teams Platform features worth calling out:

Linear, Cursor, and Atlassian Rovo agents in Teams — three powerful new partner agents that turn channel conversations into shipped code, filed issues, and updated project plans without ever leaving the chat.
New Teams CLI — one command to register, configure, and deploy a Teams agent, so developers can spend their time on agent logic instead of managing complex processes
Collaborative features for agents – our new agent capabilities include quoted replies to keep conversations anchored, slash commands to quickly take action in the flow of work, and expressive emoji reactions that add nuance without adding noise, all helping teams stay aligned and move faster in collaboration with agents.

A few other highlights I'm especially excited about beyond Platform:

New AI-generated Video recap in Teams turns meeting recordings into short, narrated highlight reels—so you can quickly catch up on what matters most without watching the full session.

In Teams Phone, Brand Impersonation Protection alerts you in real time when a caller may be posing as a trusted brand like your bank or IT helpdesk, so you can decline or report the call with confidence.

These are just a taste of what's new. Read on to see everything we've released in May across chat, meetings, phone, rooms, frontline, and more.

Product areas covered in this update: (All features are generally available unless otherwise noted.)

Teams Platform

Chat and Collaboration

Meetings

Teams Phone

Workplace - Places and Teams Rooms

Fundamentals and Security

Frontline workers

Certified for Teams Devices

Teams Platform

Slash commands for agents- Public Preview

Triggering an agent shouldn't break your flow. With slash commands, users can invoke agent actions, retrieve information, or kick off tasks directly from the compose box using simple "/" prompts — keeping agents one keystroke away in any chat or channel.

Quoted replies for agents- Public Preview

Threaded conversations are easier to follow when agents stay anchored to the right message. With quoted replies, your agent can now reference the exact message a user is responding to so context isn't lost as threads grow longer or branch into side discussions. Agents can also send quoted replies of their own, keeping multi-turn exchanges clear and traceable for everyone in the chat.

Message Reactions for Agents – Public Preview

Ever wish your agent could just give a thumbs-up instead of cluttering a thread with another reply? Now it can. Agents in Teams can now respond with emoji reactions the same way people do, matching the rhythm of the conversation with a lightweight signal instead of an extra message. Threads stay clean, exchanges feel more natural, and you get a clear acknowledgment without the noise.

New Teams CLI

Building an agent today means juggling registration, credentials, manifest creation, and deployment across multiple tools, slowing developers down before they even get to the interesting work. The new Teams CLI collapses all of it into a single command, working alongside coding agents to take a Teams agent from idea to running instance in minutes. By handling setup and diagnostics behind the scenes, developers can focus on agent logic instead of managing configuration complexity. Learn more here.

Linear agent in Teams

Software teams lose momentum every time a channel decision has to be manually translated into a Linear issue or project update. The Linear agent in Teams closes that gap by turning conversations directly into actionable work — creating issues, capturing context, and updating project workflows from inside the thread where the decision was made. The Linear agent is available now in the Microsoft Marketplace.

Cursor agent in Teams
Engineering work stalls every time you have to leave a Teams discussion to fix a bug or ship a feature in a separate tool. The Cursor agent in Teams keeps you in the flow: @mention it in any channel or chat to invoke Cursor's Cloud Agents directly inside the conversation, where it returns results with full context of the discussion. The result is a faster path from idea to production, without ever leaving Teams. The Cursor agent is available now in the Microsoft Marketplace.

Atlassian Rovo agent in Teams
Jumping between Teams, Jira, and Confluence to turn a chat decision into actual project work slows everyone down. The Atlassian Rovo agent in Teams brings AI-powered context and action across Jira, Confluence, and Teamwork Graph organizational data into your conversations — so you can go from a question in chat to creating Jira issues, drafting Confluence pages, and updating workflows in a single interaction. Rovo evolves Atlassian's previous Jira and Confluence apps into an orchestrating "uber agent" for Atlassian AI, now available in the Microsoft Marketplace.

MCP servers/connectors discovery and connection UI from agent settings- Public Preview

Connecting an agent to the right external system used to mean piecing together configurations from multiple places. Now, you can discover, connect, and manage MCP servers and connectors all from one unified experience inside agent settings in Teams — so it's faster and more secure to plug external data and services into agent workflows.

App centric management in Teams Admin Center to manage the Apps access for tenants, end-users, and groups in GCC

In GCC environments, controlling who can install which Teams apps used to require broad permission policies that didn't scale well as app catalogs grew. With app-centric management, GCC admins can now set defaults for newly published apps and decide app-by-app whether everyone, specific users and groups, or no one, can install them. Existing app permission policies are migrated automatically, so current availability stays intact.

Visual enhancements in adaptive cards

Agent responses used to feel flat, with long walls of text and little room for users to drill into the details that matter. New visual TableSet, Accordion, and Loop components let agent builders structure responses into navigable tabs, expandable sections, and repeating content so users can scan and act on information the same way they would in a polished app. Expanded action capabilities such as Popover and richer content support through references and Citations round out the experience.

Organization evaluation score for apps and agents- Public Preview

IT admins used to manually review trust data for Teams agents and apps in the admin center to verify security, privacy, and compliance standards. This new feature enables admins to define their company's approval requirements once; the system then automatically assesses apps and agents, generating an evaluation score and detailed report per agent/app. This speeds up decision-making by clearly surfacing which ones meet all company standards and which need further review.

M365 Agents Toolkit and Developer Portal Support for Agents in Gov Clouds

Developers building for regulated customers used to face a choice: ship in commercial cloud, or rebuild from scratch for government environments. Now, the Microsoft 365 Agents Toolkit and Developer Portal are expanding support for building agents in Government Community Cloud (GCC), GCC High (GCCH), and DoD — so the same solution can reach highly regulated organizations without redesign or re-architecture.

M365 certification bulk management

IT admins today have to enable trusted third-party apps one at a time in the Teams admin center, a slow and repetitive process when working across hundreds of apps. This feature evolves the org-wide third-party app setting from a simple ON/OFF toggle into a granular dropdown with a new "Allow only Microsoft 365 certified apps" option, letting admins turn on every Microsoft-certified app across their tenant in a single click. As apps earn or lose certification, the platform keeps availability in sync automatically — no ongoing manual upkeep.

Observability features for A365 Agents in Teams- Public Preview

As more A365 agents act on behalf of users in Teams, IT needs more than just visibility and control—they need to understand how those agents are operating in real time. These new observability capabilities provide deep insights into agent activity, usage, performance, and interactions across Teams and the Microsoft 365 Copilot Agent Store. By surfacing real-time metrics and governance signals, admins can monitor behavior, identify issues, and ensure agents are operating securely, compliantly, and effectively at scale.

A365 agents on Teams mobile- Public Preview

Bring AI agents with you wherever work happens. A365 agents are now available on Teams mobile in public preview, so you can discover, chat with, and add approved agents to conversations and meetings from your phone, the same way you would from desktop. From the Teams mobile app store, browse the "Agents for your team" category, request an agent, and start delegating tasks on the go after admin approval.

Enhanced Teams Store- Public Preview

Finding the right agent in Teams just got easier, and knowing what it does is now instant. The enhanced Teams Agents & Apps Store solves both problems. Smarter search surfaces helpful suggestions that appear the moment you open the search box, and results update instantly as you type. Once you find what you're looking for, redesigned tiles, clickable sample prompts, and a personalized "Your Agents & Apps" view make it easy to evaluate an agent and put it to work right away.

Chat and Collaboration

Create workflows with slash commands

Jumping out of a chat to update your status or schedule a message breaks your concentration just when you're trying to get something done. Now, you can stay in the compose box using slash commands. Type / on an empty line to interact with apps and agents, create and manage workflows, or run Teams actions like /busy, /goto, or /schedulemessage. Whether you're inserting a GIF or managing workflows, slash commands offer a consistent and efficient way to get things done without leaving your flow.

Improved code readability with line numbers

Pointing teammates to "the third line from the bottom" gets old fast when you're reviewing code in a chat. Teams now displays automatic line numbers in code blocks so you can reference specific lines naturally in reviews and discussions, and enhanced keyboard navigation lets you move through code without reaching for the mouse.

Badging updates help find messages that count in the chat list

That little badge on your Teams app icon tells you something needs attention, but tracking down exactly which message is driving it can take longer than you'd like. Now, unmuted chats show a purple indicator when they affect the badge. In addition, mentions, followed threads, and tag mentions display a purple number showing how many unread items are part of the count.

Catch up on Teams conversations on mobile

Catch up on everything that needs your attention in a single, unified view. Each conversation appears on its own swipeable card with full context and all the actions you need - reply, react, save, mark read/unread, follow/unfollow - to complete your triage. Simply tap the Catch up button at the top of your chat list to get started and get swiping! Learn more about Catch up.

Quick access to read items from unread-only mode

Unread-only mode keeps your chat list focused on what needs attention, but sometimes you still need to find a message you read earlier. Now, hovering over any section in unread-only view reveals an eye icon that opens a list of read chats and channels for that section, without leaving your unread view.

Instant search results when typing in Teams Find in chat and channel

Hitting Enter, scanning results, refining your query, and trying again is a slow way to find a message. Find in chat and Find in channel now show results instantly as you type, so you can refine on the fly and get to the right message faster.

Advanced filters in Teams Find in chat and channel

When the right message is buried under hundreds of others, scrolling isn't a search strategy. New filters in Find in chat and Find in channel let you narrow results by sender, date, attachments, or mentions directly from the right rail — accessible via Ctrl+F (Windows), Cmd+F (Mac), or the Find icon in any chat or channel header.

Teams honors the Windows Do not disturb setting

Setting Windows to Do not disturb but still getting pinged by Teams defeats the whole point of focus time. Teams integrates with the Do not disturb setting in Windows to help reduce interruptions during focused work. Teams notifications are paused when the Windows Do not disturb setting is turned on, and resume after it is turned off.

Meetings

Video recap

Catching up on meetings just got a whole lot faster. Video recap turns your recorded Teams meetings into short, narrated highlight reels, pairing an AI-generated voiceover with real clips of the key moments, decisions, and shared visuals from the conversation. Whether you missed a meeting or just want to revisit the most important parts, video recap helps you quickly grasp the flow, tone, and outcomes without scrubbing through the full recording. Available to Microsoft 365 Copilot–licensed users on Teams for Windows, Mac, and the web, for recorded English-language meetings between 10 and 90 minutes.

Ability to delete recap

Cleaning up after a sensitive meeting used to mean deleting recording, transcript, AI summary, and notes from separate places, or asking an admin for help. Organizers can now delete all of it in one place from the recap page's More (…) menu. Shared files stay put in their original locations. It's a quick, confident way to support your retention practices — no admin setup required.

Teams Phone

Brand Impersonation Protection in Microsoft Teams Calling

Stay one step ahead of scammers. Teams now detects and warns you when a caller may be impersonating a trusted brand—like your IT helpdesk, bank, or Microsoft Support—before you engage. When a potential threat is detected, you'll see an in-call alert with clear identity signals (such as "Scam suspected"), empowering you to decline, leave, or report the call instantly. No extra tools needed—protection is built right into your calling experience. It's proactive security that keeps your credentials, data, and organization safe without disrupting your workflow.

Report a Suspicious Call in Teams

Suspicious calls used to be easy to hang up on but hard to actually do anything about.

Users can now report calls that appear unusual or suspicious directly in the Calls app history. After selecting, “Report call”, in the call’s additional options, users can add a reason to the report and have the option to block the caller. When a call is reported, the signal helps strengthen Microsoft’s detection systems to reduce future unwanted or malicious activity. By making it easy to report in the moment, users can contribute to ongoing threat protection while helping improve overall call security across the organization.

Queues app for Teams Mobile

Customer-facing employees can't always sit at a desk all day, but stepping away used to mean dropping out of the queue and missing calls. The Queues app — with advanced queue management and collaborative calling — is now supported on Teams mobile, so information workers like bank tellers or IT help desk representatives can stay opted in, review recent calls, and return missed customer calls from their phone. The result: faster response, fewer missed opportunities, and a more consistent customer experience away from the desk.

Consult and merge a PSTN caller through DTMF

Need to consult a subject matter expert in a private conversation before merging them into a meeting, but they're behind an auto attendant phone menu? Now you can. Meeting organizers can consult and merge PSTN callers into active Teams meetings, even when reaching them requires navigating Dual-Tone Multi-Frequency (DTMF) menus, so the right person joins the conversation without delays or call drops.

Workplace - Places and Teams Rooms

Enhanced media quality for Direct Guest Join in Teams Rooms on Windows

You’ll notice media quality improvements including support for up to 16 participant videos (4×4 grid) available in May and simulcast streaming (June) when using Direct Guest Join. These updates make cross-platform meetings more immersive and reliable when joining Teams meetings from Zoom, Google Meet, or Cisco devices. Learn more.

Miracast support for Teams Rooms on Windows devices including touch boards

Cables and connectors slow down meetings, especially in flex spaces where guests and visitors need to share quickly. Teams Rooms on Windows all-in-one touch boards, now support Miracast for cable-free wireless screen mirroring alongside Teams Cast and HDMI ingest. Walk in, mirror your screen, present. Available with Teams Rooms Pro. Learn more.

Multi-camera view support for GCC-H and DoD in Teams Rooms on Windows

Remote participants in large rooms often miss what's happening because they're stuck looking at a single, fixed camera angle. GCC-H and DoD cloud customers can now use multi-camera views in Microsoft Teams Rooms on Windows, allowing remote participants to switch between multiple in-room camera feeds for improved visibility and engagement in larger spaces. Find camera requirements here. Available with Teams Rooms Pro. Learn more.

Multi-stream IntelliFrame support for GCC-H and DoD in Teams Rooms on Windows

In hybrid meetings, remote attendees often see in-room participants in a single distant frame— making it hard to read faces and engage. Multi-stream IntelliFrame, now available for GCC-H and DoD customers in Teams Rooms on Windows, sends a separate video feed of each in-room participant for far more inclusive hybrid conversations. Requires a compatible intelligent camera. Available with Teams Rooms Pro. Learn more.

Book future meetings directly from Teams panels

You can now make an upcoming meeting reservation from a Teams panel by browsing the calendar on the device and choosing any open time slot through midnight the next day. Add a guest during booking streamlining ad-hoc scheduling and coordination. Available with Teams Rooms Pro and Shared Device licenses. Learn more.

Enhanced issue detection in Teams Rooms on Windows and auto-remediation with Teams Rooms Pro Management

To minimize delays due to equipment issues, Teams Rooms on Windows proactively monitors room audio, video, and display signals to detect issues in meeting spaces. Teams Rooms Pro Management automatically remediates common issues that can be resolved through software, configuration changes, or device resets during nightly maintenance. This ensures users have reliable, ready-to-use meeting rooms, while IT admins benefit from reduced manual troubleshooting and increased uptime. Available for Teams Rooms Pro-licensed rooms. Learn more.

Room health signals and notifications in Teams Rooms on Windows

When critical issues impact room functionality, meetings can be delayed or derailed. Room health signals now trigger display of a banner notification on both the front-of-room display and console in Teams Rooms on Windows. Room health signals help get issues resolved quickly and ensure productive meetings. Available with Teams Rooms Pro. Learn more.

Expanded access to the AI Assistant for all roles in the Teams Rooms Pro Management portal

Admins now have broader access to the AI Assistant in the Teams Rooms Pro Management portal, no longer limited to global admin roles. Using role-based access controls (RBAC), admins see only rooms and devices they manage, improving visibility and support while adhering to security policies. Learn more.

Fundamentals and Security

Agent metadata visibility in Teams Admin Center

Approving an AI agent for the organization used to mean piecing together what it could actually do from multiple places. IT admins can now view detailed agent metadata — capabilities, knowledge sources, and allowed actions — directly in the Teams Admin Center before approving or enabling agents. With this visibility centralized in one place, admins can understand what kind of agent they are approving and broaden rollout once they're certain agents meet their security and compliance standards.

User-Reported Teams Message Security Signals in the Teams Admin Center

Users flag suspicious messages every day, but those signals used to be hard for IT to act on at scale. Admins can now monitor user-reported security signals directly in the Teams Admin Center through the Security Message Violation report, surfacing flagged messages and false-positive reports in one centralized view, so security controls can be tuned to real-world threat exposure without leaving the admin center.

Account switching for native Mac controls via dock and menu bar

Juggling work, guest, and tenant accounts in Teams on Mac used to mean opening the full app every time you needed to switch. Now, account and tenant switching controls live directly in the macOS dock and menu bar — exactly where Mac users expect them — so toggling between organizations or accounts takes one click.

Frontline workers

Explore our learn docs for more information on all of our Teams for frontline solutions.

Guided setup for Frontline

Rolling Teams out to thousands of frontline workers used to mean stitching together onboarding, team structure, and pinned-app policies across multiple tools. Guided setup in the Teams Admin Center now walks admins through all of it in one place — making it easier to expand pilots, keep app layouts uniform, and track adoption with built-in insights. Learn more in the official documentation here or sign up here to explore additional deployment capabilities in private preview.

Automatically fill open shifts with Smart Scheduling

Smart scheduling in Shifts takes the manual effort out of building frontline schedules. Managers can automatically assign open shifts based on employee availability, scheduled time off, constraints such as maximum weekly or daily hours, and historical data about what shifts people usually work. Simply create open shifts for the required number of positions, select "Assign open shifts," and let Teams find the best match for each slot. Any shifts that can't be filled automatically are flagged for manual review, so managers stay in control while saving significant time. The result: faster, fairer schedules with less effort for managers and frontline workers alike.

Deliver operational updates with the Communicator app

Critical updates for frontline workers — safety alerts, training reminders, outage notifications — often get lost in long channel threads or scattered across other apps.

The Communicator app in Microsoft Teams enables operations teams to deliver structured, actionable updates directly within the channels frontline workers already use. Whether sharing safety alerts, training reminders, or outage notifications, teams can publish consistent, easy-to-act-on messages, track delivery and engagement, and communicate seamlessly without requiring additional apps or workflow changes.

Run hands-free site walkthroughs with voice in Frontline Agent

Typing inspection notes on a phone while walking a site is slow, error-prone, and can be a safety risk. Frontline Agent enables voice-driven site walkthroughs, allowing workers to complete inspections, capture issues, and document compliance tasks using natural speech. Inputs are automatically transcribed into structured digital records, reducing manual data entry, speeding up reporting, and ensuring critical insights from the field are consistently captured.

Certified for Teams Devices

Barco ClickShare Hub Core with Logitech Meetup 2

The ClickShare Hub Core and Logitech MeetUp 2 bundle is a solution certified for Microsoft Teams Rooms designed for small meeting rooms. ClickShare Hub Core enables one-click, wireless conferencing and 4K content sharing with one next-gen ClickShare Button (featuring Wi-Fi 6E and USB-C DisplayPort™). Built on the Microsoft Device Ecosystem Platform (MDEP), it’s designed to deliver a secure meeting experience. The widely recognized Logitech MeetUp 2 video bar delivers USB-connected high-quality audio and video with AI-enhanced performance. For meeting participants, this bundle ensures intuitive and engaging meetings. For IT managers, it pairs ease of installation and eco-friendliness with enterprise-grade security, compliance, and standardized integration. Learn more

Jabra Scheduler

Jabra Scheduler is a smart, professional room scheduling panel that makes finding and booking meeting rooms fast. With an integrated lightbar and intuitive touchscreen, it’s certified for Microsoft Teams. Easy to deploy, simple to scale, and built to unlock more productive meetings across your workplace. Learn more

Neat Pad Pro

Neat Pad Pro elevates how meetings come together. As a meeting room controller or scheduling display, it gives teams effortless command and IT a simple, scalable way to manage rooms. With a 10-inch touchscreen, built-in microphones, and intelligent processing, it enhances audio, sharpens control, and improves accessibility—so meetings run more smoothly and sound clearer. Learn more

Jabra Speak2 40

Built for hybrid workers who take meetings from anywhere, the Jabra Speak2 40 delivers true full-duplex audio with a 50mm speaker, wideband sound, and four advanced beamforming microphones — connecting via either USB-C or USB-A on the same cable. Learn more.

Owl Labs Meeting Owl 5 Pro

The Meeting Owl 5 Pro is redefining the center-of-table experience by making hybrid meetings simpler and smarter than ever. Our next-gen camera, speaker, and microphone device powers enterprise-grade hybrid meetings with an easy-to-use BYOD solution. It combines 360-degree 4K video with award-winning automatic speaker-switching software to enable effective hybrid collaboration in any space. Features native HDMI and Ethernet ports for a seamless single-cable BYOD experience built with security and reliability in mind. Compatible with all video conferencing platforms, including Microsoft Teams, Zoom, and many others. Learn more.

What's New in Microsoft Teams | April 2026

KerryPerezHeffernan — Mon, 03 Aug 2026 18:52:36 GMT

Our team just wrapped up the M365 Community Conference in Orlando, FL, and it was an incredible way to close out April! Our teams were energized by connecting with, listening to, and sharing what’s new with many of you: the builders, innovators and icons of intelligent work. Thank you to everyone who attended, and we can’t wait to see even more of you at next year’s conference!

As for this month’s Teams updates, we remain focused on bringing you features that can make collaboration more intelligent, secure, and seamless—whether you’re working with AI, managing calls, or enabling hybrid teams at scale.

Across meetings, calling, and the workplace, you’ll find improvements designed to remove friction, from smarter call handling with intelligent call delegation, to Interpreter agent enhancements that support proper attribution for sign-language users in meetings, and updated room booking and live transcription in meetings in Teams Rooms.

In another new update, Targeted messages for agents now enables your agents and bots to send targeted, private, temporary updates to specific users in chats, channels, and meetings, without interrupting everyone else.

We’re also delivering meaningful security and compliance enhancements, including sensitivity label inheritance for meeting recordings and Loop notes, improved admin visibility into external collaboration risks, and new user‑reported security signals in the Teams admin center. These updates help organizations protect information end to end, without slowing down teamwork.

Together, these updates reflect our continued focus on helping teams collaborate more effectively, confidently, and securely—every day. Read on for all the latest updates!

Feature categories: (All features listed are generally available unless otherwise noted)

Chat and Collaboration

Meetings

Teams Phone

Workplace

Fundamentals and Security

Platform

Frontline Workers

Certified for Teams Devices

Chat and Collaboration

Targeted messages for agents on Teams

Send private, targeted messages from agents or bots to a specific person in a channel, group chat, or meeting—without distracting everyone else. Agents can share timely prompts, reminders, or next steps only with the people who need them, keeping conversations focused and clutter-free. As situations change, agents can update or remove these messages so guidance stays relevant and accurate. To enable targeted messaging for agents visit this page: Targeted Messages - Teams | Microsoft Learn

Simplified Teams app bar

The Teams app bar has been simplified to help you focus on what matters. App labels are hidden by default to reduce visual noise, the overflow menu is less cluttered, and you can now choose to show or hide the app bar to create more space for your work.

New controls for quick views in the Teams chat list

Positioned at the top of the chat and channels list in Teams, quick view controls provide fast access to mentions, followed threads, and more. You can choose when and how quick views are displayed – and can collapse the section at any time.

Experts & verified answers in communities

Help community members quickly identify trusted responses with Community Experts and verified answers. In the Engage app for Android and the Engage app in Teams for iOS and Android, members can request expert status, which admins can review and assign. Approved experts are highlighted with a special label next to their names and, along with admins, can endorse accurate and credible responses. Once marked, these responses receive a “verified” label, making it easy for viewers to recognize correct answers and rely on trusted expertise across community conversations.

Microsoft Viva: Engage community membership management in Teams for iOS & Android

Manage your communities on the go. Community admins can now add or remove members directly from the Teams mobile app on iOS and Android. Keep your Viva Engage communities up to date—anytime, anywhere.

Meetings

Consecutive interpretation in Interpreter agent

Consecutive interpretation is a new mode in Microsoft Teams Interpreter that helps participants collaborate more naturally in meetings with two spoken languages.

With consecutive interpretation, the translation begins after each speaker finishes speaking. This creates a turn-based flow that more closely reflects how people naturally communicate in multilingual conversations. In addition, consecutive interpretation brings Interpreter onto the meeting stage for everyone to see and hear, making it easier to follow, participate, and stay aligned. With this update, Interpreter now supports two modes: real-time simultaneous interpretation, launched last year, and the new consecutive interpretation mode designed for back-and-forth conversations—now available in public preview.

Accurate transcript attribution for meetings with sign language interpreters

Transcripts now attribute contributions to the original participant using sign language, not the interpreter. This ensures ideas and decisions are correctly credited to the person who shared them, including in Copilot chat and meeting recap.

Spoken language detection is now automatic

Spoken language detection is now fully automatic. Teams will automatically detect each speaker’s spoken language and update it in real time as the conversation evolves. Manual spoken language selection will no longer be available. This applies to both live captions and transcripts when Interpreter is enabled or when multilingual speech recognition is turned on in meeting options, helping deliver more accurate language recognition and a more consistent multilingual meeting experience.

Teams meeting Notes, powered by Loop

Teams meeting Notes, powered by Loop, are now available for instant meetings that started via ‘Meet now’ from the calendar. Notes are Loop components in Teams meetings and chats that allow end users to co-create and collaborate on their meeting agenda, notes, and action items that can be co-authored and edited by everyone. Since Notes are Loop components, they stay in sync across all the places they have been shared. Once added, meeting notes can also be shared and edited in the Loop app in your web browser.

Resize the top video gallery in Teams meetings to see more people when content is being shared.

Now you can resize the video gallery at the top of your meeting window when content is being shared, making it easy to see more participants alongside the presentation. Simply drag the divider between the shared content and the video gallery to adjust how much space each takes up. Whether you're in a small team sync or a large all-hands meeting, this gives you the flexibility to keep more faces visible while staying focused on what's being presented, helping everyone feel seen and engaged. Available on Windows desktop and Mac.

Teams Phone

Intelligent call delegation - Frontier

Incoming calls don’t wait for a break in your day. Whether you’re leading a meeting or juggling back-to-back commitments, every new call creates the same dilemma: answer and risk losing momentum, or ignore it and risk missing something important. Intelligent call delegation can now help answer your incoming Teams calls and schedule follow-up appointments on your behalf. After turning on the experience in the Teams Calls settings, intelligent call delegation gathers context from callers that it shares with you to help you decide whether to pick up. It can also set up follow-up appointments via Microsoft Bookings so that you remember to meet with the callers that matter most. Learn more about intelligent call delegation and how to access for organizations enrolled in the Frontier program.

Teams Phone user multi-line

Many organizations need a way for a single person to represent multiple departments or regions in calling without juggling different Teams accounts, devices, or complicated routing workarounds. Teams Phone user multi-line now enables Teams administrators to configure and assign up to 10 phone numbers to an individual user through Teams admin center. Supported across desktop and Teams phone devices, user multi-line is ideal for individuals who handle multiple roles or who call contacts across different geographies. For example, a communications director supporting both press relations and analyst relations can take inbound calls for either function and place outbound calls using the appropriate number, all within a unified Teams experience. Or a customer success manager covering North America and Europe can use dedicated regional numbers so that customers reach the right line and interact with a familiar local caller ID, helping build greater trust. Learn more.

Workplace - Rooms

Ad-hoc room reservation from Teams Rooms on Android console

With Teams Rooms on Android consoles, you can quickly book a meeting room for immediate use, helping to avoid scheduling conflicts and ensure uninterrupted spontaneous meetings. Available in Teams Rooms Pro-licensed rooms. Learn more.

Live transcription in Teams Rooms on Android

View and control live transcription during a meeting from a Teams Rooms on Android device. The real-time transcript includes speaker names and timestamp. You can adjust settings such as spoken language, translated language, and whether both original and translated transcripts are displayed side by side on the front of room display. This feature is available in Teams Rooms Pro. Learn more.

Digital signage in Teams Rooms on Android

As with Teams Rooms on Windows, IT Admins can now set up Teams Rooms on Android to show dynamic content on the front-of-room display when not in use. Configuration is available for tenant-wide and room-specific settings via the Teams Rooms Pro Management portal. The feature supports select third-party digital signage partners like Appspace and XOGO, and is included with Teams Rooms Pro. Learn more.

Fundamentals and Security

Sensitivity label inheritance for meeting recordings and Loop meeting notes

Meeting recordings and Loop meeting notes now automatically inherit your meeting’s sensitivity label. When admins enable label inheritance in the sensitivity label policy, any labeled meeting applies the same label to its MP4 recording and meeting notes, ensuring access controls and protections like data handling rules and encryption carry forward consistently. This also ensures that Copilot and agent responses based on transcripts and notes accurately reflect the meeting’s sensitivity, keeping confidential content protected end to end.

External Domains Anomalies Report

The External Domains Anomalies Report helps admins proactively identify unusual or risky interactions with external organizations in Microsoft Teams. By analyzing communication trends and detecting sudden spikes, new domains, or abnormal engagement patterns, it provides early visibility into potential data-sharing or security risks. As external collaboration continues to grow, this report offers admins actionable insights to protect their tenants while maintaining productive cross-organization collaboration. The report is available in the Teams Admin Center. It’s updated daily, and admins can select a time range to view (for example, the past 24 hours or past 7 days).

User reported security signals in Teams admin center

This update brings end‑user security reporting into Teams Admin Center. Admins can now view and download signals from messages users report as “a security concern” or “not a security concern” within TAC Protection reports, helping them identify trends and fine‑tune policies and responses.

Microsoft Teams VDI Optimization for Omnissa on Windows

Microsoft Teams has long supported Omnissa in Virtual Desktop Infrastructure (VDI) environments; this feature advances that support by bringing Omnissa deployments onto Microsoft’s modern Teams VDI optimization architecture. With this update, organizations running Teams on Omnissa can take advantage of the new optimization to deliver improved performance, greater feature parity with the native desktop client, and a more reliable experience for meetings, audio, video, and screen sharing—while continuing to benefit from the centralized management, security, and scalability of VDI.

Trigger workflows from messages on Teams mobile (Android and iOS)

Users can now trigger Microsoft Teams workflows directly from a message on Teams mobile for Android and iOS, enabling common automation scenarios - such as approvals, notifications, or follow‑up actions - without switching devices or leaving the conversation. This update extends workflow message actions to mobile, improves UI reliability, and helps close parity gaps between desktop and mobile experiences for Teams workflows.

Prevent screen capture for iOS

Prevent screen capture is now available on the Microsoft Teams iOS app. When enabled, this setting helps protect your meeting by preventing the meeting window from being captured in screenshots. This capability builds on the Prevent screen capture experience already available on Desktop Windows and Android mobile app, helping organizations apply more consistent protections across supported Teams clients when discussing confidential topics. Mac desktop, virtual desktop, and older clients aren't supported. People on these platforms will not be able to turn on their own video, share their screen, or see other's videos or shared screens.

Platform

Python support in the Microsoft Teams SDK

Teams SDK is now available in Python. With the Teams SDK, developers have a production‑ready foundation for building intelligent collaboration‑centric experiences directly within Microsoft Teams. And now, Python developers can take full advantage of that platform, using the same SDK surface that powers modern Teams apps and agents. You can learn more about the Python release of the Teams SDK in the Getting Started | Teams SDK documentation.

Frontline workers

Pilots

Kickstart frontline innovation with the Frontline Hub in Teams admin center. Create pilots in just a few clicks—choose the capabilities you want to test, select workers and managers, and monitor adoption through real-time usage insights. With built-in management controls, you can easily iterate as you learn: adjust features, update participants, and expand channels—all without slowing down your rollout.

Deploy at scale

Deploying Microsoft Teams to your frontline workforce is now faster and more seamless than ever. A new guided deployment experience in the Teams admin center lets you roll out a standardized Teams setup—whether you’re expanding a pilot or launching organization‑wide—in just a few steps. From one place, you can add frontline workers, organize them into teams, and apply a consistent pinned app configuration that updates automatically as your needs evolve.

Once deployed, the Frontline hub gives you centralized control to manage teams, adjust pinned apps across your entire frontline workforce, and monitor adoption with built‑in usage insights. This streamlined approach helps you scale confidently, maintain consistency, and keep every frontline worker connected with the tools they rely on.

Certified for Teams Devices

Cisco Express Install Solutions for Teams Rooms
Cisco Express Install solutions are fully integrated meeting room packages designed for fast, large‑scale deployment of Microsoft Teams Rooms. These Cisco‑certified bundles combine Cisco Room Bar or Room Bar Pro devices with Samsung commercial displays and Ashton Bentley freestanding mounts. Ergonomically designed for optimal camera angles and viewing height, the solutions deliver a consistent, familiar Teams Rooms experience across locations while enabling rapid global rollout with minimal on‑site effort.

Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar package and are designed for huddle spaces, focus rooms, and small meeting rooms:

Cisco Room Bar with 43” display

Cisco Room Bar with 55” display

Two bundles (each available in either First Light or Carbon color) feature the Cisco Room Bar Pro package and are designed for small and mid-sized meeting rooms:

Cisco Room Bar Pro with 75” display

Cisco Room Bar Pro with two 55” displays

One bundle (available in either First Light or Carbon color) features the Cisco Room Kit EQ package and is designed for midsize, large, and extra-large meeting rooms:

Cisco Room Kit EQ with 105” display

Neat Express Install: TAA-Compliant Neat Board Pro with Heckler Stand
Neat Board Pro with the Heckler Stand is TAA compliant, making it easier for US federal government agencies, higher‑education institutions, and other public‑sector organizations to bring award‑winning video collaboration solutions into their workspaces. Together, they provide cutting‑edge audiovisual and AI‑driven capabilities—supporting high‑performance cameras, far‑field microphones, and immersive 4K touch experiences designed for medium to large spaces. Learn more.

Jabra Express Install: PanaCast 40 VBS Bundles (LG displays available in: 43″ / 50″ / 55″ / 65″)
The Jabra PanaCast 40 VBS teams up with Salamander Designs Acadia Tabletop Stand and LG 4K UHD displays to transform huddle rooms, focus rooms, and small meeting spaces into smart collaboration zones—fast. With panoramic video, intelligent audio, and clean cable management, this Express Install bundle is designed for sub‑90‑minute installation with no wall drilling or rewiring required. It’s a true plug‑and‑play Teams Rooms solution that’s easy to deploy, simple to manage, and ready for AI‑powered productivity. Learn more.

Jabra PanaCast 40 VBS + Control IP
PanaCast 40 VBS brings everyone into the picture with its 180° field‑of‑view and 4K precision—capturing every participant clearly, even those close to the screen or seated in the corners. AI‑powered video features track speakers, adjust views, and keep conversations natural for more productive meetings. Setup is quick, so rooms are ready in minutes. Built on the Microsoft Device Ecosystem Platform for robust security, and managed through Jabra+, it enables remote, real‑time device updates to keep collaboration seamless. Learn more.

MAXHUB XBoard V7 (Display available in 55″ and 75″)
The MAXHUB XBoard for Microsoft Teams Rooms is a Teams‑certified interactive display running Windows 11 IoT that delivers an all‑in‑one solution for meeting rooms and open spaces. Its Trident Lens triple‑camera system ensures clear, dynamic video calls, while Audio Fence technology filters background noise for crisp communication. With a high‑color‑gamut 4K/5K non‑glare display, flexible sizing, optional on‑seat touch console, and remote device management via MAXHUB Pivot, XBoard V7 offers a reliable, scalable collaboration experience with easy plug‑and‑play setup and a three‑year warranty. Learn more.

MAXHUB Universal Console TCP33T
MAXHUB Universal Console TCP33T is a Teams Rooms‑certified touch console designed for Microsoft Surface Hub and MAXHUB XBoard. It allows users to join meetings, invite participants, control meetings, and share content without leaving their seats—supporting smooth, focused, and efficient collaboration across meeting spaces. Learn more.

MAXHUB XBar V70 Kit
The MAXHUB XBar V70 Kit with console is a Teams‑certified videobar built on MDEP Android and designed for medium to large meeting rooms. It features a 200‑megapixel quad‑lens camera system, 16 beamforming microphones, AI‑enhanced audio, and FlexMount for simple installation. Built on Microsoft‑certified Android security architecture, the solution enables secure Teams integration, streamlined deployment, and remote device management through MAXHUB Pivot, with included service coverage to simplify ongoing IT operations. Learn more.

Barco ClickShare Hub Pro and Huddly ®C1™ for Teams Rooms on Android

The ClickShare Hub Pro and Huddly C1 bundle is a certified Microsoft Teams Rooms solution for small‑to‑medium meeting rooms. ClickShare Hub Pro enables one‑click, wireless conferencing and 4K content sharing with next‑generation ClickShare Buttons and dual‑screen support, all built on the Microsoft Device Ecosystem Platform for secure meetings. Huddly C1 adds modular, AI‑driven video and intelligent audio that scales from standalone to multi‑camera setups—delivering engaging meetings for participants and flexible, enterprise‑grade management for IT teams. Learn More

Yealink UH42 / UH44 and WH68 Headsets
Yealink expanded its portfolio of Teams‑certified headsets with wired UH42 and UH44 models and the WH68 Hybrid headset with charging stand. These devices are designed for professional use across open offices and hybrid work scenarios, offering clear audio, comfortable form factors for all‑day wear, and flexible connectivity options to support modern Teams calling and meetings.

Yealink UH 42 and 44 (Mono)

Yealink UH 42 and 44 (Dual)

Yealink WH68

Use multiple phone numbers in a unified experience with Teams Phone user multi-line

JohnnyMcCormick — Fri, 01 May 2026 19:49:49 GMT

We’re excited to announce general availability of Microsoft Teams Phone user multi-line, which lets admins assign up to 10 phone numbers to a single Teams Phone user.

What is Teams Phone user multi-line?

Many organizations need a simple way for a single person to represent multiple lines of business or regions across calling without juggling multiple Teams accounts, devices, or complicated call routing workarounds. Teams Phone user multi-line helps streamline that experience by enabling a Teams user to make and receive calls for multiple phone numbers within one unified Teams experience.

Here’s what the experience delivers:

Assign up to 10 phone numbers to one user: Administrators can configure multiple numbers for a single user, such as when one person needs to handle calls for different departments or roles.
Supports localized calling across markets: Serve customers with a familiar local caller ID by using region-specific numbers, helping build greater trust into each interaction.
One experience across endpoints: Supported across Teams desktop and Teams Phone devices, so users can make and receive calls from multiple numbers without the hassle of switching accounts or hardware.

The result: less overhead for admins and a cleaner calling experience for users who need to handle more than one business calling number in Teams.

Teams Phone user multi-line in action

Here are a few example use cases for how user multi-line can help workers be more effective:

Represent multiple departments or brands. A communications director supports both press relations (PR) and analyst relations (AR). With user multi-line, they can take inbound calls for either function and place outbound calls using the appropriate number.
Support different regional identities. A customer success manager covers North America and Europe. They can use dedicated regional numbers so customers reach the right line and see a familiar local caller ID.
Operate multiple roles without switching contexts. A Facilities Manager supports both day-to-day operations and after-hours incident response. With two dedicated numbers assigned, they can keep communications organized while managing calls from one Teams client.

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Teams administrators can set up the experience. Start using Teams Phone user multi-line today, learn more.