Sep 13 2023 09:24 AM
I have a user in my organization who is not able to create a booking page. Every time they attempt to create page, they get the attached error message. They have tried different browsers and I have ensured we have Bookings enabled for our organization. I have seen a couple posts of people with this same issue, but with no solution. Just wondering if there is anything we can do to resolve this.
Sep 21 2023 10:28 AM
Sep 21 2023 10:09 PM
@Roland_Aguinaga is this happening only with a specific user? And has the experience been consistent from the beginning?
Can you please check if the user has a valid Bookings license and if they are not prevented by policy from creating new booking pages?
If the issue persists, can you please raise a support ticket? Capturing a network trace and sharing it in the ticket will help identify the issue.
Mar 14 2024 09:31 AM
Mar 26 2024 08:27 PM
I created a bookings page last week and now today I'm having the same issue as the users below. Has anyone had any luck resolving this issue?.
Mar 27 2024 12:57 AM
Jun 10 2024 02:44 AM
@SerdarMe
Hello. We have the same problem. Has it been resolved and does anyone know the solution?
Jun 10 2024 03:00 AM
yes, it is solved on my tenant. After escalating the ticket's priority after two months, the developers found the issue. It seems that "(" and ")" parentheses are somehow the only characters that is not supported as prefix or postfix.
However, the UI will not throw an error or warning if you decide to use parentheses which I think this is a very important bug.
The UI should inform the admin about the supported characters as postfix or prefix.
After removing the parentheses from the naming convention of Bookings, the users were able to create the new calendars almost after 3 months.
Jun 10 2024 03:29 AM