Recent Discussions
Calendar not showing correct times for one day
I created a calendar that my company will use for our booth at an upcoming conference. The first day of the show, the booth is only open from 4 p.m. - 6 p.m., but not matter what I do, the time displayed when you select a service on that first day is from 8 a.m. - 6 a.m. Does anyone know what I am doing wrong? It makes absolutely know sense.
Main bookings calendar not showing busy blocks from outlook
When we first started using bookings earlier in the year, if you had an appointment in outlook it would show a block for the staff being busy. This is necessary so when manually adding appointments we don't double book a staff member. Now however, those blocks are not showing. Outlook does appear to be pushing the info to bookings, but they only show if you go into the "Calendar and Availability" section of the staff details screen (multiple clicks outside of the main calendar). Going there every single time to book a staff member is not practical. Does anyone know how to get the main calendar to show when staff are busy again?Restrict Service to a specific user
Hello! I am wondering if it's possible to restrict days a service is available for specific staff members? I have a Service that is available Monday-Friday....but some members of staff only work parttime for this service and are therefore cannot be shown as available for that service only on certain days. This would be fine if they only needed to be available for that service as we would then just edit their availability on the calendar at staff level. HOWEVER, the issue comes as these staff members do work on the other days but for different services and therefore they do need to be available for the full days - but they can't be available for that service on specific days. i.e. Joe Bloggs works Monday and Tuesday and available only for Service #1. Joe Bloggs works Wednesday-Friday and available only for Service #2. Jane Doe works Monday-Friday and available for Service #1. Both Service #1 and #2 are open to book by the same end user and therefore, ideally, need to be part of the same Booking system. Is there a way to restrict a service to specific days but only for specific staff members?Assign different service patterns to Staff in Bookings
Hello! I wonder if someone can help me work out if this is possible or not! We have a Bookings system that say we have Service 1 that can be booked from Monday through to Friday by anyone with various members of staff. However, I have a member of staff who only works for this service, parttime and therefore is not available for Service 1 on say a Monday and Tuesday. BUT they do still work with different services on those days, so I cannot restrict their working days via the Edit Staff option as they should still be available for other services. Is there a way I can restrict Service 1 for that member of staff only? So that it is only available for them on a Wed-Fri? I do not want to have to create separate Services for members of staff if it can be helped. But I also cannot see a way to select when services can be made available for specific members of staff. TIA!
Microsoft Bookings app not working
I've set the Bookings for my office hours a few weeks ago, and it worked fine. I have even tested with my personal account and I was able to 'book myself' a slot. But it just suddenly stopped working the other day. I asked my colleagues to set up office hours as I did and theirs worked fine. Anyone knows what might have gone wrong? As you can see, I've set it open to public for a recurring meeting on Tuesdays and Wednesdays starting from Oct. But nothing shows up, when I entered the site and tried to book an appointment. My colleagues also tried on their ends to book an appointment with me, but it still didn't work.Time off for Booking schedule
I have created a Booking Calendar for a training plan that will last 4 weeks. I am not available on one of the days due to a conference in middle of the calendar. I see documentation about Time Off for a Booking but don't see where this is done. Is this still available?
How to Filter or Block Non-Business Emails in Microsoft Bookings?
Hi community! 👋 I'm currently using Microsoft Bookings to manage appointment scheduling for a project, and I’m looking for a way to restrict or filter out personal emails (like @gmail.com, @yahoo.com, etc.) from making bookings. What I've Tried So Far: Required custom field asking users to "Enter your business email" Manual review via "Admin Approval" setting Filtering in Outlook after the booking is created But these are still more like workarounds. Is there any built-in feature or third-party integration that can: Block bookings unless the email is from a business domain Auto-decline free/personal email addresses Or at least flag them in the calendar? Bonus Context: I run a digital experience site that blends online booking and content storytelling — one of our examples is this fun article combining real-life stories with booking-based workflows: 🔗 https://tirafficridergame.com/evel-knievel-mining-incident/ It’s not a direct tutorial, but we're expanding into more productivity-related content. Any help or plugin tips would be appreciated! Thanks in advance! 🙏 — [Raza] Let me know if you want to change the topic or make it more technical, SEO-focused, or tutorial-style.
Redirect Email Responses & Double Booking Hiccups
I created and am the organizer of a booking page for my team. It is great in allowing me to adjust who will take client calls & meetings depending on who is in the office. The problem is when someone accepts a meeting or responds to it because one of my team members did not call them, that email goes to me as the organizer. Is there a setting where it can go to the team member who will be taking the meeting? If not, Microsoft can you adjust? Secondly, some of my team members had had problems of double booking. There seems to be a delay for new meetings, either created by the team member or through another booking link of theirs, to pop up on their calendar. Thus, someone can see availability at a given time and book a meeting when it may have been booked up during the time it took them to fill out the booking form. If others are having the same problem, let me know!
Bookings Services have all disappeared on shared Bookings page
Has any one had the issue where suddenly all services have disappeared from the services list and can no longer see them in calendar view in our shared bookings page. Appears to be a Microsoft issue, but wondering if anyone has received any solutions to this or reasons why it's happened in the past?Microsoft Bookings double-booking staff despite busy calendar entrie
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy”. Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!Outlook entries not appearing in shared Microsoft bookings page
Hi, I want to use Microsoft bookings as the primary calendar system for my company. We currently use Outlook calendar. However, when I click into Microsoft Bookings calendar, it only displays appointments booked via Microsoft bookings. Yes, "Events on Office 365 calendar affect availability" toggle is enabled. Microsoft bookings correctly blocks off time that is busy in Outlook, I just can't see any of those Outlook entries in Microsoft bookings. How can I fix this please? I don't want to have to flick between Outlook calendar and Bookings calendar. Thanks, IreneMS Bookings glitches across timezones
Hello, thanks for reading. Problem: Staff calendars not appearing properly across time zones in MS Bookings In Microsoft Bookings, staff create recurring Free slots in Outlook to mark availability for schedulers. These slots always display in the business’ timezone, regardless of the viewer’s timezone. However, all other calendar items (including Bookings appointments, as well as outlook events) shift to the local timezone of the calendar viewer. This mismatch causes schedulers to place appointments that appear to fit to them, but staff in other timezones see them shifted outside the intended Free slots, creating conflicts and misaligned bookings. Example: Business timezone = MST. Scheduler timezone = MST. Staff timezone = PST. 1. Staff creates a recurring Free slot from 12:00–1:00pm PST (which shows correctly as 1:00–2:00pm MST in the shared business calendar). 2. Scheduler (in MST) books a 1:00pm MST appointment, believing it fits inside the Free slot. But on the staff’s Outlook calendar, the booking appears at 12:00pm PST, which is outside their Free slot, and at an objectively different time. I have verified that the staff and scheduler have correctly identified their timezones via Outlook on the Web > Settings > General > Language and time > Current time zone.
URGENT: several meeting connection links for the same BOOKINGS event
Hello, We have noticed several problems, including a particularly serious one on BOOKINGS, calling into question its use in our organization: We use a booking calendar to manage our training schedules because there are several trainers sharing several sessions. All trainers are administrators on the BOOKINGS calendar. We notice that when we assign several employees/trainers to an event then the tool will generate several links and therefore several TEAMS meetings which will be sent to the trainers and participants. This leads to the trainers receiving a different TEAMS invitation from the clients/trainees and therefore us not being able to find ourselves on the same TEAMS session. For example today we had an event with two employees/trainers providing training and 16 participants. The two trainers received a TEAMS link with 5 clients and the other 11 clients received another one.....we had to meet up on the session with the 11 clients after one of them sent us the link via a private TEAMS conversation. This does not happen when there is only one employee assigned to the event. This is extremely annoying and we don't really know why this is happening and how to fix this problem. Thanks in advance.
Syncing calendar with Bookings for a shared email account
Hi! I'm trying to create a booking system for a 1-user database. I used my institution's general email account, which is not associated with a particular staff member. I created the shared Bookings page. I added the general email account to it as a staff member. I made myself unavailable for the Bookings page, so that all bookings will go to the general account. However, I am not able to sync the manually added calendar events with Microsoft Bookings. In other words, if I manually add a booking to the general account's calendar, it doesn't show on Microsoft Bookings that the slot has been taken. I believe the solution is to select 'Events on Office calendar affect availability' under Edit Staff. However, the option is greyed out. I asked my institution's IT department, but they were unfamiliar with this. As it is a shared mail box, they don't think it has an admin. My questions are, is it possible to sync a calendar with Bookings for a general account without an admin? If yes, how do you do it? I hope this makes sense. Please let me know if anything is unclear and I will try to explain more. Thank you very much in advance for your help!
No more than 2 slots available for services
Hi, I am currently having an issue with bookings in which I have defined one service for every member of my team. They have different schedules, but some days there may be 5 people at the same time working. However I don't want them to be all on meetings at the same time. Is there an option that allows me that, if two members are scheduled on a meeting on a specific day and time, the other services calendars are unavailable to book? Thanks, CarlosAvailability not showing correctly for 1 meeting type
Hey everyone! I have three meeting types on my Bookings page (15 minute, 30 minute, and 1 hour). The 30 minute meeting (the most commonly used one) is no longer showing my availability correctly. It shows that I am booked up way more than I am making it difficult for people to make meetings with me without coordinating them directly. I've tried all the recommended troubleshooting. Any thoughts on what might be causing this? TIA!Create bookingStaffMember also requires Add-MailboxPermission
I created an Entra application with the required Graph permissions to manage Bookings scheduling mailboxes so that I could update the staffing for a Bookings page that I'm not a staff member of. Using that application to request a Microsoft Graph access token, meant I had the required permissions to add a user account (that already had a Bookings license) as an "administrator" (role) for a Bookings page (Bookings business), to replace another person who was the previous Bookings page administrator, but who had since left. I used https://learn.microsoft.com/en-us/graph/api/bookingbusiness-post-staffmembers?view=graph-rest-1.0&tabs=powershell to do this. For the record, I was not able to do this using https://learn.microsoft.com/en-us/powershell/module/microsoft.graph.bookings/new-mgbookingbusinessstaffmember?view=graph-powershell-1.0 using Microsoft.Graph.Bookings module version 2.30.0, presumably because I am not a staff member with the Bookings "administrator" role for that particular Bookings page. However, the newly added user could not access that Bookings page at https://outlook.office.com/bookings/homepage until a further step had been completed (Error: "You don't have access to this booking page" shows instead). To ensure the new Bookings page administrator could access the Bookings page, I needed to add mailbox permissions, which I used https://learn.microsoft.com/en-us/powershell/module/exchangepowershell/add-mailboxpermission?view=exchange-ps for. I found that giving the new Bookings page administrator full access to the scheduling mailbox ensured they could access the Bookings page. Example using ExchangeOnlineManagement PowerShell module: Add-MailboxPermission -Identity email address removed for privacy reasons -User email address removed for privacy reasons -AccessRights FullAccess If there is a more efficient way for an system admin to add new staff to a Bookings page, please let me know - otherwise, hopefully this helps someone who gets stuck 😊Customer getting "missing information" error
When booking, the customer is getting a "missing information" error even after filling in all required information. I have filled in all required information as well and tried to book an appointment and I get the same error every time even on different days/times and service types. How to resolve?Microsoft Bookings double-booking staff despite busy calendar entries
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy” (we also changed “People in my organization” to “When I’m busy”). Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!
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