education
140 Topics"Some error occurred" message when trying to open booking's link
Hi all, I have been getting this "Some error occurred" message when trying to open our booking page link for our testing center. I noticed there was some issues back in 2024 with this message, but wasn't able to find any sort of fix to it, other than Microsoft fixing it back then. Not sure if anyone here has some suggestions or ideas as to why we are getting this message to appear. Only thing that comes to mind, is some of our Power Automate workflows that is in our Microsoft bookings page is not connected anymore. But I assumed that the page to create a booking would not be affected by power automate, but if it does, please let me know! Thanks for any help with this!11Views0likes1CommentBookings calendar not displaying availability
We have a personal bookings page set up with 4 meeting types, two public and two private. None are displaying any availability, except ONE of the private ones, despite checking custom settings and ensuring there are no availability clashes or all-day events in the calendar. The one private booking type that is showing appropriate availability has both custom hours and a date-bound limit (only booking until November 6). So the broken ones look like the Devised Theatre appointments above. And the only one that is working is the ANTH 100 below: Both of the above screenshots are pulling from the same calendar and availability. We were able to get the Devised Theatre one to display some availability by setting it to a custom limited date range and custom hours, then reverting it back to standard availability and no date range which seemed to preserve the availability the system found when limited, but provides no availability beyond those previously set custom hours despite having no more set limitations. Do we have to fiddle with custom availability to "unlock" standard availability? Or is there an actual fix that would resolve this issue?73Views0likes1CommentAssign different service patterns to Staff in Bookings
Hello! I wonder if someone can help me work out if this is possible or not! We have a Bookings system that say we have Service 1 that can be booked from Monday through to Friday by anyone with various members of staff. However, I have a member of staff who only works for this service, parttime and therefore is not available for Service 1 on say a Monday and Tuesday. BUT they do still work with different services on those days, so I cannot restrict their working days via the Edit Staff option as they should still be available for other services. Is there a way I can restrict Service 1 for that member of staff only? So that it is only available for them on a Wed-Fri? I do not want to have to create separate Services for members of staff if it can be helped. But I also cannot see a way to select when services can be made available for specific members of staff. TIA!Solved51Views0likes1CommentRestrict Service to a specific user
Hello! I am wondering if it's possible to restrict days a service is available for specific staff members? I have a Service that is available Monday-Friday....but some members of staff only work parttime for this service and are therefore cannot be shown as available for that service only on certain days. This would be fine if they only needed to be available for that service as we would then just edit their availability on the calendar at staff level. HOWEVER, the issue comes as these staff members do work on the other days but for different services and therefore they do need to be available for the full days - but they can't be available for that service on specific days. i.e. Joe Bloggs works Monday and Tuesday and available only for Service #1. Joe Bloggs works Wednesday-Friday and available only for Service #2. Jane Doe works Monday-Friday and available for Service #1. Both Service #1 and #2 are open to book by the same end user and therefore, ideally, need to be part of the same Booking system. Is there a way to restrict a service to specific days but only for specific staff members?Solved31Views0likes1CommentHow to Filter or Block Non-Business Emails in Microsoft Bookings?
Hi community! 👋 I'm currently using Microsoft Bookings to manage appointment scheduling for a project, and I’m looking for a way to restrict or filter out personal emails (like @gmail.com, @yahoo.com, etc.) from making bookings. What I've Tried So Far: Required custom field asking users to "Enter your business email" Manual review via "Admin Approval" setting Filtering in Outlook after the booking is created But these are still more like workarounds. Is there any built-in feature or third-party integration that can: Block bookings unless the email is from a business domain Auto-decline free/personal email addresses Or at least flag them in the calendar? Bonus Context: I run a digital experience site that blends online booking and content storytelling — one of our examples is this fun article combining real-life stories with booking-based workflows: 🔗 https://tirafficridergame.com/evel-knievel-mining-incident/ It’s not a direct tutorial, but we're expanding into more productivity-related content. Any help or plugin tips would be appreciated! Thanks in advance! 🙏 — [Raza] Let me know if you want to change the topic or make it more technical, SEO-focused, or tutorial-style.67Views0likes1CommentUsing Microsoft Bookings to Support Creative & Niche Websites
Hi community! 👋 I'm currently using Microsoft Bookings to manage appointment scheduling for a project, and I’m looking for a way to restrict or filter out personal emails (like @gmail.com, @yahoo.com, etc.) from making bookings. What I've Tried So Far: Required custom field asking users to "Enter your business email" Manual review via "Admin Approval" setting Filtering in Outlook after the booking is created But these are still more like workarounds. Is there any built-in feature or third-party integration that can: ✅ Block bookings unless the email is from a business domain ✅ Auto-decline free/personal email addresses ✅ Or at least flag them in the calendar? Bonus Context: I run a digital experience site that blends online booking and content storytelling — one of our examples is this fun article combining real-life stories with booking-based workflows: 🔗 https://tirafficridergame.com/evel-knievel-mining-incident/ content. Any help or plugin tips would be appreciated! Thanks in advance! 🙏 — [ Raza60Views0likes1CommentAdditional information on booking confirmation
Hello, I have information I need to edit, but cannot find where it is entered on the service. When I get the appointment confirmation to my business email is has the below information included. Where is the additional information section being pulled from? I cannot find this messaging anywhere. Buffer time -------------------- Before: 0 minutes (09:15 a.m.) Time with customer: 09:15 a.m.–10:15 a.m. After: 30 minutes (10:45 a.m.) Time Zone: (UTC-05:00) Eastern Time (US & Canada) Additional Information -------------------- Please note that applications for the 2025-26 Academic Year (August 1, 2025 – July 31, 2026) will not be available until mid-May of 2025. Thank you113Views0likes1CommentMicrosoft Bookings - Bad Request
Hi All, I work in higher education, and we have been using Microsoft Bookings so that faculty could schedule 1-on-1 meetings with our instructional design team for assistance with Canvas. This was working perfectly for about a month, but recently a lot of users have been reporting a "Bad Request" error. I've noticed that the Bookings link has started routing users to https://outlook.office365.com/owa/calendar/ which is generating the Bad Request error whereas the link used to direct to the Bookings page fine. I've noticed that clearing cache/cookies or going into an incognito window is a workaround, but I was wondering if anyone knew a more permanent fix for this issue. Thank you for any assistance and I will update this thread if I figure something out on my end.2.5KViews1like5CommentsPlease, please, please make a louder timezone for bookings!
My students come from all over the world. When the register for the university they often set their account timezone as their home timezone. Then they are very confused later when living at the University when their bookings are all off. There is a pretty little timezone icon, but I want a warning or something if their timezone and my timezone are a mismatch. Something, anything to help them to successfully sign up and not be surprised when I tell them they do not have an appointment for the time they "clicked". The timezone needs to be very loud on the page. Currently it is behind that beautiful globe button that no student is going to see.54Views0likes0CommentsHow to have multiple services using only one mailbox and one booking site.
I've seen people on here have had the displeasure of running into the same problem I had: To manage multiple services through one booking site while still being able to allow conflicting appointments and have all appointments gathered in a single Outlook calendar rather than the Bookings calendar in Teams. The problem If you connect more than one service in Bookings to a single staff member the slot gets occupied in the schedule and therefore unavailable. If service #1 is booked at 9pm on the 25th of April, that time slot is marked as occupied and blocked from further interaction. If another person visits the site a few minutes later and tries to book service #2 at the same date and at the same time, it's simply not possible as the slot is shown as unavailable as it's occupied. A rather easy fix would be to assign each service it's own Booking site but the maintenance would be awful. User request The user wanted a number of employees to handle the booking site of multiple services but not by associating service#1 to Employee#1, Service#2 to Employee#2 and so on but by having all the employees receiving updates from all the services and for them to be able to get a complete overview of the appointments in Outlook rather than in Teams. TL;DR: All services managed from one calendar in Outlook. Research - trial and error I initially came up with the idea to use a single distribution list to get all the employees to receive appointments but I came to the brutal realization of this not solving the trouble of the time slot being occupied by another service once one service was booked. So had to set up 6 different distribution lists simply to act as “staff members”, one for each station. Service1 mail, service2 mail etc and then I connected them to its equivalent on the website (service1 mail handling service #1 on the website) This was how I got around having to set up multiple booking sites and could handle all the service bookings on one site, making the administration a bit more manageable. Persistent issue Setting up 6 different distribution lists did solve the occupancy issue in the calendars but it did not solve the issue of trying to show 7 different calendars in Outlook while trying to maintain a decent layout. (6 services calendars plus the user’s personal calendar) = chaos. The ACTUAL fix! I continued brainstorming and while doing so I fired up Powershell and tried making use of ExchangeOnline commands. I went through every single argument out there but was left disappointed and pretty much about to give up but then something just clicked. I got the idea to use a shared mailbox as the sole member and owner of every single distribution list I had created. This would theoretically mean that the shared mailbox would receive every single appointment from Microsoft Bookings as well as gathering all the appointments in one single calendar. And then just hand the employees full access to the shared mailbox. I was however met with stern resistance immediately as I was only allowed to set a UserMailbox as the owner of a distribution list in EAC. So I had to turn back to PowerShell. The argument “ManagedBy” is the PowerShell-equivalent of owner in EAC. To change the owner of a distribution list you must install the ExchangeOnline-module in Powershell, then login with your admin credentials. Command to change owner: Set-DistributionGroup -Identity “service1@yourcompany . com” -ManagedBy "SharedMailbox @ yourcompany . com" Command to add the shared mailbox as member: Add-DistributionGroupMember -identity "service1@yourcompany . com" -Member "SharedMailbox @ yourcompany . com" So I did this for all the distribution lists I had created. Next I had to go back to EAC to remove every existing member of the distribution lists apart from the shared mailbox which meant it was now the only member and owner. Therefore all appointments made at the booking site are now forwarded to the inbox of the shared mailbox. You can’t set just set any type of mailbox as the owner of a distribution list though, it has got to be UserMailbox, Legacy, Team, RemoteUser,Room etc. Which type of mailbox you end up picking is mostly down to personal preference but I chose to go with a shared mailbox as I was somewhat familiar with it’s user-scope. Just to rule out any possible conflict issue I allowed conflicting meetings for the shared mailbox which means that two appointments at the same date and time would stack on top each other instead of cancelling each other out. Command to Allow conflicts: Set-CalendarProcessing -identity "SharedMailbox @ yourcompany . com" -AllowConflicts $true Done! All appointments will now be sent to a shared mailbox and they will all be gathered in one single calendar 😊3.8KViews1like4Comments