Forum Discussion
Additional information on booking confirmation
Hello,
I have information I need to edit, but cannot find where it is entered on the service. When I get the appointment confirmation to my business email is has the below information included. Where is the additional information section being pulled from? I cannot find this messaging anywhere.
Buffer time
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Before: 0 minutes (09:15 a.m.)
Time with customer: 09:15 a.m.–10:15 a.m.
After: 30 minutes (10:45 a.m.)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Additional Information
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Please note that applications for the 2025-26 Academic Year (August 1, 2025 – July 31, 2026) will not be available until mid-May of 2025.
Thank you
1 Reply
The “Additional Information” section you're referring to in the Microsoft Bookings appointment confirmation email is indeed editable, but not where most users expect. It's not in the general booking page settings; instead, it’s tied to the description field of the service itself.
Steps to Edit the “Additional Information” in Microsoft Bookings
- Go to https://book.ms and open your Bookings calendar.
- In the left-hand menu, click on “Services”.
- Click on the specific service (e.g., “Academic Advising” or “Training Session”) where the appointment was booked.
- Scroll down to the section called:
- “Custom fields” or
- “Additional notes for confirmation and reminders” (depending on your version)
- OR simply look for a text box under "Default message to customer" / “Notes” / “Confirmation email notes”
- Locate the message that says: "Please note that applications for the 2025-26 Academic Year (August 1, 2025 – July 31, 2026) will not be available until mid-May of 2025."
- Edit or remove the text.
- Click “Save” at the top.
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