Microsoft Bookings does not show correct date for all-day appointment
I set up a service with only pre-defined appointment slots, and I created an appointment that spanned three days, starting on a Tuesday. However, when I tested what it would be like for a user to register, the appointment slot showed up as starting on the day before (i.e. Monday). Moreover, when I registered for the "Monday" appointment, it actually created a new appointment starting on that Monday. That new appointment, in turn, showed up as starting on the day before (i.e. Sunday). As it is, this renders the app almost completely non-functional for my purposes, and I am extremely disappointed.
Using bookings for events at specific times
HI, Bookings might not be the right tool for this task but I want to check. I plan to run small online webinars for colleagues and I'd like to list the events so they can book an event to suit them. I need to limit the number, so a normal meeting invite doesn't work (unless someone has a useful work around for that?) Some events will repeat, so I'd set a few occasions for some. Is there an easy way to set the time/s as a service, or do I need to set very limited working hours and block out my diary for all but the times I want to hold the event? Or is there another simple tool I could use? I know I could create free Eventbrite listings but I don't want them to be openly available or put in as much detail as a listing site would need. Thank you in advance
Issue with Cancellation and Rescheduling for 1:N Service in Microsoft Bookings
Hello, I am experiencing an issue with a service I have created in Microsoft Bookings that allows multiple attendees (1:N). The service is set up to allow customers to book appointments at 09:00 AM or 13:00 PM, with a maximum of 4 attendees per time slot. Issue Details: When a customer books an appointment, the process completes successfully. However, if a second customer books the same time slot and either one tries to cancel or reschedule, they encounter the following errors: Cancellation Error:"Something went wrong. We couldn't book that appointment. Please reload the page and try again." Rescheduling Error:"Someone beat you to it. This time is no longer available. Please choose another one." Observations: If only one person books a time slot and then cancels, the process works without any issues. The problem seems to occur when there are multiple attendees booked for the same time slot. Steps Taken: Verified that the "Maximum number of attendees" is set correctly. Adjusted buffer times before and after appointments. Ensured calendar permissions for staff are correctly set. Advised customers to clear browser cache and cookies, and try different browsers/devices. Despite these efforts, the issue persists. I have many customers who have already booked their appointments, so I would prefer to find a solution without having to recreate the service from scratch. I have created an example booking site to troubleshoot the issue, which mimics the same problem. I will provide the link to this site for your reference. Link Could you please assist in resolving this issue? Any guidance or support would be greatly appreciated. Thank you for your assistance.
Cannot Make/Save Changes to Staff [Edit staff]
I found an issue in creating a Booking page for a service of our Company that should be shared to external companies: I am trying to manage the availability of staff members in order to be bookable in specific working hours but the system does not keep the changes I made. If I make the changes (e.g. modify working hours) and try to close the tab without saving, MS Bookings recognises the presence of unsaved changes and asks me if I want to close without saving. I tried to solve this issue by using the Outlook app, trying of different browsers (Edge, Opera and Firefox, updated to the last version) both in regular and incognito mode and after emptying the cache. The problem still persists. Has anyone find a fix for this? Is something I found out after setting up a full service and not being able to complete it would result in a massive waste of time. Thank you in advance,Staff changes won't be saved
Hi, I have been experiencing this problem for the last two days. We have a Medical Service where patients can schedule their appointment via Bookings. I tried to make some changes on staff availability, and names, but it doesn't save the changes. I can add new staff, but won't allow me to change any availability on the new staff neither. I make the changes, I save, and when I re-open the staff edit page, no change has been applied. Any solution to this problem? I've tried to erase the cache, tried to access the bookings page from teams, outlook, chrome, edge and modzilla. Nothing works. Thank you!Schedules on the booking page do not load
We have a page for scheduling appointments, and this page is not loading the available times nor is it loading the status of the attendant team. For example, when trying to select someone from the team, the status is only "loading" and the person's schedule is not available. I've already checked the settings on the service page, and they're ok. There are no errors, the timetables simply do not load.
Bookings
Pour les RDV créés à partir de la page de réservation personnelle, il n'y a pas de soucis. Le lien envoyé tient compte de mes disponibilités et indisponibilités compte tenu des éléments enregistrés dans mon calendrier Outlook Pour les RDV créés à partir des pages de réservations partagées, il y a un souci. Le lien envoyé ne tient pas compte de mes disponibilités ou bien celles des autres membres que j'ai ajoutés comme participants obligatoire au RDV. Tous les créneaux sont affichés comme disponibles.Pourtant, les paramètres de ces RDV générés sont les suivants : Option de disponibilité : "possibilité de réservation lorsque le personnel est disponible" Affecter du personnel au service "Attribuez un rendez-vous à l'ensemble du personnel sélectionCannot Make Changes to Staff
I started experiencing an error on our Bookings page yesterday, where I cannot make changes to the staff's availability. Everything appears to be working, but after adding a time slot or adjusting an existing time slot and selecting Save Changes, nothing has changed. The calendar does not display the new availability for that staff member, no changes are reflected when opening the up the same staff's availabiltity, and the time slot is not updating on the Bookings page. I have tried different browsers, cleared cookies/cache, tried to edit from another administrator's account, and waited a day to see if the changes persist. We have another booking page, which I am still able to make changes to. Has anyone experienced this issue?Required Field Not Appearing When Booking
I created a custom field requiring an explanation for why the booking is necessary. I selected it, and clicked the required button, however it does not appear on the booking page. How do I make this field appear when booking, and have it be a requirement for the booking to be booked?
