Forum Discussion
nhaddad777
Feb 12, 2025Copper Contributor
Microsoft Places individual desk booking is not working
Hi,
Following the documentation, Configure desk booking - Microsoft Places | Microsoft Learn, I successfully ran the shared command lines without any errors. However, on Microsoft Places, I am unable to see individual desks appear; only desk pools are visible.
Has anyone managed to get this to work?
Thanks,
- AntonSchiavelloCopper Contributor
Hi nhaddad777 !
To successfully manage the workplace, including desk booking, room booking and the policies required to implement various workplace strategies, you would be best to utilise a platform such as Nura Space (www.nuraspace.com), which is purpose built. These platforms also have Microsoft Teams apps and dedicated Smart Phone apps.
Cheers,
Anton
- NigelNewellEssentialCopper Contributor
In our original configuration of Places. we went down the route of configuring individual desks as Workspace resource mailboxes with a capacity of 1.
These work fine, both on the Places Finder and on the map. But new desk type objects don't display in Places app. I wondered if I'd missed some configuration, but now see on this thread that it isn't implemented yet.
We created two new desk entities: One that is intended to be bookable which we have linked to a mailbox. The other is non-bookable.
Interestingly, on the map view they show up as red blocks – but you can’t do anything with either of them:
- NigelNewellEssentialCopper Contributor
In our original configuration of Places. we went down the route of configuring individual desks as Workspace resource mailboxes with a capacity of 1.
These work fine, both on the Places Finder and on the map with Places app.
Desk types don't appear for us either. Now it's clear it isn't implemented yet. I was wondering if I'd missed something in the setup.
We’ve created two new desk entities: One that is intended to be bookable which we have linked to a mailbox. The other is non-bookable.
The ‘bookable’ desk is not appearing in the list of available desks, but interestingly, on the map view they show up as red blocks – but you can’t do anything with either of them.
- Lenka0037Copper Contributor
I have completely same experience. I have configured everything, from building, floor, section to desk. Have created 3 bookable desks, none of the desk is searchable anywhere.
I opened ticket with Microsoft - because according to the documentation this should be working. - nhaddad777Copper Contributor
It is apparently.
- TommyTuckerCopper Contributor
Hi,
I am having the same issue, I can see the individual desks when running:Get-PlaceV3 -Type Desk
This shows them with their associated mailboxes. However, they are not showing in the Places finder.
Is this a known issue?- peakit76Copper Contributor
Use the new version of outlook if you are wanting to view and book individual desks, for desk pools you can use the places web app.
- CaseyFMACCopper Contributor
It doesn't make sense why they would push you to use Outlook for Individual desks, while this requires Teams Premium licensing. This should be included in Teams and the web app before it is available in Outlook.