Forum Discussion

VB-ITG's avatar
VB-ITG
Copper Contributor
Aug 20, 2025

Showing available dates as unavailable

Hi

 

We have a booking page with 4 services that people can book. Out of the blue, two of the services have become unavailable at strange times and dates, even though nothing has been booked in their calendars, nor have any days off or other events that should prevent availability been scheduled.

 

I have checked the available working hours for all the services, and nothing should prevent them from being available.

Bookng
Calendar

2 Replies

  • jrm462's avatar
    jrm462
    Copper Contributor
    Sep 05, 2025

    Check the "available" time range in the individual service settings. There was a weird thing that happened that changed the time windows of availability. Mine were affected, too. 

     

    • VB-ITG's avatar
      VB-ITG
      Copper Contributor
      Sep 08, 2025

      Thank you, however, we are using the option "Bookable when staff are free".

      I have been in contact with Microsoft Support for two weeks now, and they are currently investigating the issue internally. The weird issue is that .har logs from the booking page show the staff members are unavailable because of "OOF, (Out of Office)", even though that is not enabled... 

Resources