Recent Discussions
Can I update existing meeting via API so "Record automaticaly" is on?
Hi Currently we using MS Booking so our students register for the exam. We plan to make is "self serve" so time of the instructor is not required. A meeting got the option "Record and transcribe automatically". I would like to turn it on via API. Is that possible? I checked https://learn.microsoft.com/en-us/graph/api/bookingappointment-update?view=graph-rest-1.0 and https://learn.microsoft.com/en-us/graph/api/bookingbusiness-post-appointments?view=graph-rest-1.0&tabs=http to see if there is any property for "recording" but did not find anything.
Book Time with Me doesn't work when user is logged in
Some of our user are trying to use the "Book Time with Me" page to let customers book meeting with them. The page works great when the person trying to book time is NOT logged into a Microsoft account (they select the "Continue as guest" option) - they can see available times and book a meeting. If they person logs in (with any Microsoft account - work or personal) then they don't see any available time slots OR they get a message "You do not have access to Bookings with me". Anyone know how to get it working for all users?
New bookings redirects people who sign in with a personal account to LIVE.COM and give error
When I send out my bookings page to the public, and people who get it are forced to select guest or sign in - if they sign in with a personal microsoft account, they are re-directed to LIVE.COM and it displays the error message that they don't have access "bookings with me". i understand that personal microsoft accounts can't have bookings with the personal account, but I'm using a work account, sending out the public for them to create a booking with me. Why is this redirecting them after sign-in to LIVE.COM instead of landing them on my public bookings page. I know they could know to sign is as guest, but then the process requires them to provide an email, and then requires them to verify that email with a code before making the booking. (because they aren't logged in as anyone). Please have someone investigate that redirect to LIVE.COM - that's dumb.
Help with intermittent staff availability in Microsoft Booking
Hi everyone, I manage a team of volunteers who provide counseling across ~12 sites. Most of our sites have one counselor, but one site (phone counseling) has 10 counselors with varying availability. Our challenge is that Microsoft Bookings only seems to allow recurring staff availability on a weekly pattern (e.g., every Tuesday 9am–2pm). Many of our counselors work on patterns like “2nd and 4th Tuesday” or “1st and 3rd Tuesday.” Currently, our workaround is to enter recurring weekly availability and then block off the “off” weeks in Outlook calendars. This works, but it gets messy when a counselor wants to make a one-time schedule change (e.g., start an hour later on a specific date or add a non-typical counseling date). We have to manually cross-check other counselors’ availability to avoid conflicts and make sure incorrect appointments do not populate, which is error-prone and stressful. My questions: Is there a way in Bookings to set staff availability on intermittent patterns (e.g., 2nd/4th Tuesday) without relying on Outlook blocks? Is there any way to make one-time availability exceptions for a specific date and staff member? Has anyone else managed multiple staff on a rotating schedule and found a clean workflow? Any guidance, workarounds, or confirmation that this is a current limitation would be very helpful. Thanks in advance!Cannot add new employees at all in my bookings
i tried gmail personal email, outlook professional email, google professional email, everytime I fill the new employee form and submit it, it does nothing! some employees are external and don't have an email from our organization! it has always worked before!Microsoft Bookings app not working
I've set the Bookings for my office hours a few weeks ago, and it worked fine. I have even tested with my personal account and I was able to 'book myself' a slot. But it just suddenly stopped working the other day. I asked my colleagues to set up office hours as I did and theirs worked fine. Anyone knows what might have gone wrong? As you can see, I've set it open to public for a recurring meeting on Tuesdays and Wednesdays starting from Oct. But nothing shows up, when I entered the site and tried to book an appointment. My colleagues also tried on their ends to book an appointment with me, but it still didn't work.Custom fields in book screen
I'd like to add a field to the book screen that requires the user to add a subject to their request. At the moment, calendar entries only show, for example, "60-minute discussion with ...", so it's difficult to know in advance what sort of conversation you're getting into. Copilot tells me there's an "add a custom field" option, but I can't find it. Does anyone have a suggestion? Thanks.I can't get trigger in bookings to work
Today suddenly my trigger in Power Automate on bookings came up with an error. That means if you choose the standard trigger like this it can't select any booking page: Copy of the error below: Could not retrieve values. The dynamic invocation request failed with error: "Failed to get onbehalfof access token: connectionId=microsoftbookings, message={\"error\":\"invalid_grant\",\"error_description\":\"AADSTS50013: Assertion failed signature validation. [Reason - Key was found, but use of the key to verify the signature failed., Thumbprint of key used by client: '5D1BE4A3C3FB03751A5929D4EDB33D9D3D0C8E10', Found key 'Start=02/08/2024 17:02:53, End=02/08/2029 17:02:53', Please visit the Azure Portal, Graph Explorer or directly use MS Graph to see configured keys for app Id '00000000-0000-0000-0000-000000000000'. Review the documentation at https://docs.microsoft.com/en-us/graph/deployments to determine the corresponding service endpoint and https://docs.microsoft.com/en-us/graph/api/application-get?view=graph-rest-1.0&tabs=http to build a query request URL, such as 'https://graph.microsoft.com/beta/applications/00000000-0000-0000-0000-000000000000']. Trace ID: 6293da83-d121-4a3a-b227-aa5b8165bd00 Correlation ID: 94209883-5861-46b8-b4ec-4ca17cd86f59 Timestamp: 2024-03-04 15:45:52Z\",\"error_codes\":[50013],\"timestamp\":\"2024-03-04 15:45:52Z\",\"trace_id\":\"6293da83-d121-4a3a-b227-aa5b8165bd00\",\"correlation_id\":\"94209883-5861-46b8-b4ec-4ca17cd86f59\",\"error_uri\":\"https://login.windows.net/error?code=50013\"}". My connection is fine so any suggestions on how it can be fixed to work again?
Mismatch between time zone in Bookings app and Bookings email confirmation
We are experiencing a mismatch between the time zone set in our Bookings app and the time displayed when booking confirmation emails are sent. The appointment times are showing correctly in our Outlook calendars online however customers are receiving two different appointment times (one automatically sent by the email confirmation which is incorrect - an hour late - and the correct time in the body of the email). This is confusing for both our practitioners and our clients. It only started a few weeks ago, up until then we had no issues. We are also having issues with time zones when we try to edit and reschedule existing appointments. We have tried setting the time zones on the Bookings app, Outlook and Microsoft 365 to the Universal Coordinated Time. Any help or advice gratefully received!Unable to create shared bookings page
Attempting to create a shared bookings page results in the above error. I've ensured Bookings is turned on, turned access on and off in the admin back-end, I've tried Safari and Chrome and incognito browser in Chrome. Absolutely nothing is working to fix this. 😞Booking calendar is showing all services deleted
One of our branches opened Bookings today and all their services are listed under Deleted Services. It doesn't appear this way for me but all the staff members in the branch see this view. If they uncheck deleted services, then all the appointments disappear from the calendar. If they go to the Booking calendar in Outlook. the appointments appear fine.Microsoft Bookings double-booking staff despite busy calendar entries
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy” (we also changed “People in my organization” to “When I’m busy”). Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!Microsoft Bookings double-booking staff despite busy calendar entrie
Hello everyone, We are experiencing an issue with Microsoft Bookings. Our setup allows external customers to book appointments via the published booking link on our website. However, we have noticed that staff members can still be double-booked, even when their Outlook calendars show them as “Busy.” Here’s what we have already done to try to resolve the issue: Ensured that the option “Events on Office calendar affect availability” is enabled for all staff in Bookings. Verified that in Outlook, the staff calendars have appointments marked as “Busy” to reflect their availability. Shared staff calendars with the Bookings account and set default permissions to “When I’m busy”. Checked that the booking page settings are set to respect staff availability. Despite these steps, the system still allows bookings to be made during times when staff are busy. Our staff mailboxes are hybrid (both on-premises and in Exchange Online), and we are running a hybrid setup in general. We are wondering if anyone else has experienced this issue and if there are recommended solutions or workarounds. Thank you for any insights!
Customer getting "missing information" error
When booking, the customer is getting a "missing information" error even after filling in all required information. I have filled in all required information as well and tried to book an appointment and I get the same error every time even on different days/times and service types. How to resolve?Showing available dates as unavailable
Hi We have a booking page with 4 services that people can book. Out of the blue, two of the services have become unavailable at strange times and dates, even though nothing has been booked in their calendars, nor have any days off or other events that should prevent availability been scheduled. I have checked the available working hours for all the services, and nothing should prevent them from being available.
Availability not showing correctly for 1 meeting type
Hey everyone! I have three meeting types on my Bookings page (15 minute, 30 minute, and 1 hour). The 30 minute meeting (the most commonly used one) is no longer showing my availability correctly. It shows that I am booked up way more than I am making it difficult for people to make meetings with me without coordinating them directly. I've tried all the recommended troubleshooting. Any thoughts on what might be causing this? TIA!Bookings page freezes browser
Hello, My Bookings page freezes and crashes browsers. It will open and display normally but you are entirely unable to click on anything. Here's what I have tested thus far : - Changing the length and type of meetings - Changing the header image - Unlinking any calendar, resetting connections - Deleting any other Bookings calendar my account was associated with Nothing has helped in any way whatsoever. The problem is not related with my institution as all of my colleagues' account work properly, with similar numbers of meeting types. Has anyone else had that issue? Any other elements I should test? Thank you all for your time!Create bookingStaffMember also requires Add-MailboxPermission
I created an Entra application with the required Graph permissions to manage Bookings scheduling mailboxes so that I could update the staffing for a Bookings page that I'm not a staff member of. Using that application to request a Microsoft Graph access token, meant I had the required permissions to add a user account (that already had a Bookings license) as an "administrator" (role) for a Bookings page (Bookings business), to replace another person who was the previous Bookings page administrator, but who had since left. I used https://learn.microsoft.com/en-us/graph/api/bookingbusiness-post-staffmembers?view=graph-rest-1.0&tabs=powershell to do this. For the record, I was not able to do this using https://learn.microsoft.com/en-us/powershell/module/microsoft.graph.bookings/new-mgbookingbusinessstaffmember?view=graph-powershell-1.0 using Microsoft.Graph.Bookings module version 2.30.0, presumably because I am not a staff member with the Bookings "administrator" role for that particular Bookings page. However, the newly added user could not access that Bookings page at https://outlook.office.com/bookings/homepage until a further step had been completed (Error: "You don't have access to this booking page" shows instead). To ensure the new Bookings page administrator could access the Bookings page, I needed to add mailbox permissions, which I used https://learn.microsoft.com/en-us/powershell/module/exchangepowershell/add-mailboxpermission?view=exchange-ps for. I found that giving the new Bookings page administrator full access to the scheduling mailbox ensured they could access the Bookings page. Example using ExchangeOnlineManagement PowerShell module: Add-MailboxPermission -Identity email address removed for privacy reasons -User email address removed for privacy reasons -AccessRights FullAccess If there is a more efficient way for an system admin to add new staff to a Bookings page, please let me know - otherwise, hopefully this helps someone who gets stuck 😊
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