Help with intermittent staff availability in Microsoft Booking

Hi everyone,

I manage a team of volunteers who provide counseling across ~12 sites. Most of our sites have one counselor, but one site (phone counseling) has 10 counselors with varying availability. 

Our challenge is that Microsoft Bookings only seems to allow recurring staff availability on a weekly pattern (e.g., every Tuesday 9am–2pm). Many of our counselors work on patterns like “2nd and 4th Tuesday” or “1st and 3rd Tuesday.”

Currently, our workaround is to enter recurring weekly availability and then block off the “off” weeks in Outlook calendars. This works, but it gets messy when a counselor wants to make a one-time schedule change (e.g., start an hour later on a specific date or add a non-typical counseling date). We have to manually cross-check other counselors’ availability to avoid conflicts and make sure incorrect appointments do not populate, which is error-prone and stressful.

My questions:

• Is there a way in Bookings to set staff availability on intermittent patterns (e.g., 2nd/4th Tuesday) without relying on Outlook blocks?
• Is there any way to make one-time availability exceptions for a specific date and staff member?
• Has anyone else managed multiple staff on a rotating schedule and found a clean workflow?

Any guidance, workarounds, or confirmation that this is a current limitation would be very helpful.

Thanks in advance!