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davisjr
MicrosoftJoined 7 years ago
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Re: multiple individual overlapping timeslots for training within a range
Kid_Knee thanks for reaching out. This should be how Bookings works today - once you make a booking, Bookings should now longer show slots overlapping with this booked time. One thing to note is that if there are multiple staff members on the service, it could continue to show the slot as available because there is a different person available to be booked.488Views0likes0CommentsRe: Disable email address associated with Bookings calendar?
benjaminwoo having the email address is integral for the functioning of Bookings. Like you mentioned, using a well-crafted auto-reply or setting up message delivery restrictions for the mailbox might help you with controlling individuals reaching out to the address. https://learn.microsoft.com/en-us/exchange/recipients/user-mailboxes/message-delivery-restrictions?view=exchserver-20191.6KViews0likes1CommentRe: Microsoft Bookings - showing no availability on front end of our system but availability in backend?
DiBarabash keeping the page open for a while can cause the sessions to expire and you might want to refresh the page when this happens. We are working on improving this handling.1KViews0likes0CommentsRe: Is it possible to prevent the whole team being booked out at the same time?
LizD_555 this is currently not supported but you can try workarounds like not assigning a staff to the service or block out one person's availability with "Time off" or another service on certain days - which might also allow you to rotate the assignment over time.300Views0likes0CommentsRe: User not able to create booking page
Roland_Aguinaga is this happening only with a specific user? And has the experience been consistent from the beginning? Can you please check if the user has a valid Bookings license and if they are not prevented by policy from creating new booking pages? https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#turn-bookings-on-or-off-for-individual-users If the issue persists, can you please raise a support ticket? Capturing a network trace and sharing it in the ticket will help identify the issue. https://learn.microsoft.com/en-us/azure/azure-web-pubsub/howto-troubleshoot-network-trace#collect-a-network-trace-in-the-browser-browser-based-apps-only7KViews0likes0CommentsRe: Bookings, Phone Number, Customer Creation Problems
kwald380 I am not able to reproduce this from my end. If you could DM me the booking page URL, that would help. In the meantime, can you please check these as well: 1. What happens if you update any field other than the phone number? Does it still fix the issue? 2. After you update the phone number, and you go to the Customers tab, do you see a new entry getting created? 3. Does this behavior have any bearing on whether you select a country code from the dropdown on the booking page?1.5KViews0likes1CommentRe: my bookings calendars always devolve into not showing any available times after 2 weeks
kmm00 are you seeing the booking page not showing any slots? Can you please share screenshots of how your service availability, staff availability and default scheduling policy? Please share your lead time settings as well.559Views0likes2CommentsRe: Bookings not syncing
clincoln, can you please elaborate a bit on the issue? Did this start happening after any particular change? Are you not seeing the "busy" blocks on the Bookings calendar that indicates a meeting in Outlook? How does the booking page behave - does this show busy slots in Outlook as available? Can you please confirm if the associated staff has the checkbox enabled to "Events in Office calendar affect availability". If it already is, can you try unchecking, saving, checking again and the saving to see if it makes any difference?873Views0likes0Comments
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