Recent Discussions
Onedrive file sync issue
I just recently had an issue where my files were not synced because i had run out of onedrive storage space so i just got rid of a bunch of unnecessary files sitting around which freed up a ton of space. The files still werent synced so i resett one drive to sync them back up but when i did that it just restored the files i had just deleted. I kept trying over and over again but the same kept happening and now i cant sycn my files. Ive tried everything, restarted my computer. Reinstalled onedrive but its all not working and my files and folders wonf sync. What do i do to fix this?
Manage Access in bulk for OneDrive Shared by Me?
I have a very long list of Shared by me files and it is taking me forever to go through each one to remove sharing. The web UI doesn't appear to support multi-select for Manage Access but before I put my head down and take to task I thought I'd ask the community. Is there a way to select multiple files and remove sharing from them in just a few clicks?
OneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection. Here's what I've tried: 1. Close and open Onedrive 2. Removing auth from the pc and adding it again 3. Reinstalling Onedrive 4. Change Wi-Fi 5. Do a /reset in Windows run AND cmd 6. Update drivers 7. Install the newest Onedrive from the website 8. Try the app-version found in Windows Store What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.Hide spesific folder from OneDrive synk all users
We have a cloud application that uses the user's OneDrive while they are working with documents. These files are stored in a specific folder and are removed when the user checks in the files through the application. However, it seems the application does not handle users checking in files while they are syncing. I’ve looked into policies and settings in SharePoint Online and Intune, but I haven’t found a way to exclude the folder for all users. The only solution so far seems to be guiding users to do this manually. Is there really no other way to achieve this?
Most recent files are not sync'd/backed-up unless you pause & restart OneDrive
As per the title - most recent files are not sync'd/backed-up unless you pause & restart OneDrive. This means you are always missing recent files from the backup, unless you remember to pause and restart OneDrive before closing Windows. How can this be prevented?
OneDrive Stops Running
I have a Windows 11 on a laptop and have been using Onedrive for a long time. This problem happens when the PC is started. Suddenly the program stops after showing up in the taskbar. It goes through signing in and then quits running. For a while a window kept popping up suggesting an update to PowerDrive. That's when Onedrive stops. I uninstalled the PowerDrive program, but Onedrive stills stops. When following the suggestions on the Microsoft page for resetting Onedrive the message that it cannot find Onedrive shows up. Yet Onedrive presumably has been installed in the correct location. I have uninstalled and re-installed Onedrive. Also, re-installed Windows, and the Microsoft 365 family. Each time Onedrive shows up and then stops running. I can start Onedrive, the folder opens, the icons shows up. But a few seconds later the icon is gone. Ideas?
Unable to access Onedrive through manager
Attempt to login to one drive through manager and stuck on this before a screen white out. from dev tools Walked through this: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c and it did not help. Stuck doing the same loading error out in manager. Also attempted to reset onedrive directory. Same issue. When attempting to open or move files in the onedrive directory I get: Error 0x8007016A: The cloud file provider is not running Unsure if stuck in sync or what. This is day two of this occurring even after comp reset. Never ran into this issue before. Unable to find any indication of Microsoft onedrive being down either so this error is a bit confusing to me. Thanks for the help in advance!Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.OneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?“OneDrive Storage Spike – Backend Audit Needed”).
My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.After reinstallation OneDrive, the backup cannot be made due to another cloud service in Windows 11?
Hello everyone, I'm a Dutch Windows 11 user with the following problem: Since one of my Microsoft accounts has been disabled for private usage on my home pc I removed that account and it's folder from my local userprofile in Windows. Note: There was no other way removing it since I could not logon anymore. Even before that account was disabled the Explorer in Windows 11 is extremely slow. Taking about 30 seconds to open or browse files and folders. I found multiple people describing this issue on the internet. I tried running: "OneDrive.exe /reset" (as mentioned in the https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c) to fix this problem with no result. I also tried running "wsreset.exe" (https://support.microsoft.com/nl-nl/office/onedrive-opnieuw-instellen-34701e00-bf7b-42db-b960-84905399050c?WT.mc_id=365AdminCSH_Smc) also with no result. At last I removed OneDrive from my pc. Deinstalling it, then rebooted my pc and reinstalled it. That resulted in the following (from Dutch translated) error: "Your Pictures folder in OneDrive can't be backed up because it contains other cloud storage. Disable cloud service syncing in this folder and try again." aakt van uw afbeeldingen-map in OneDrive omdat deze een andere cloudopslag bevat. Schakel de cloudservice synchronisatie in deze map uit en probeer het opnieuw". Since there seemed no way to remove the 'other' cloudservice. Hey I removed OneDrive to install it again. I decided to remove OneDrive agian from my pc by deinstalling it. After rebooting my pc I also removed all OneDrive foders from my %UserProfile% (I have a back-up on USB), then reinstalling OneDrive. You might guessed it, and yes your right I got the same error again! Apparently there is no supportpage on this error so I post it here. Maybe someone here knows it and can provide me with a solution? Thanks in advance! PS. I also have Apple's iCloud running on my pc, I also removed and reinstalled that program without problem thinking it might be the "other cloudservice" mentioned in the error. I use OneDrive for bussiness (School-Microsoft-account) this error I get is on my personal (non-bussiness) MS-account.
How to resolve "Fix folder issues to sync x items"?
OneDrive for Business 25.170 (September 2025) for macOS Sequoia. When I click the OneDrive icon in the menu bar, the popup shows "Fix folder issues to sync 108 items.". Clicking not he message does take me to the root OneDrive for Business folder on macOS - not to the individual items. Also, due to the limited size of the UI - which cannot be expanded - the full path names appear shortened, making it difficult to identify the one which are causing problems. (It is somewhat difficult to understand, who comes up with such an unusable user interface design decision for something as important as potential sync issues, but that is a completely different topic.) Any help how to resolve these issues would be greatly appreciated.
Date taken option removed!
I’m finding One Drive increasingly frustrating as a photographer as the date taken option has been removed and my files are badly muddled, this option was part of the app for years so why did the developer remove it. Very annoying for professional photo work so bring it back.Syncing Minecraft Worlds to Onedrive
Hello I am trying to sync my Minecraft "saves" folder to Onedrive. It has all of my Minecraft worlds folders on it. I can upload a copy of it to Onedrive, but I am unsure if the data in the world folders updates automatically as I play in my worlds. Does the data in the world folders update as I play them? How to I sync the "saves" folder to Onedrive (it does not give me the option when I right click. For reference, the saves folder is located at: C:\Users\mixma\AppData\Roaming\.minecraft\savesHow to color folders in OneDrive and File Explorer
Users are able now to see folder colors applied from OneDrive on the web in the OneDrive folder in File Explorer and manage folder colors in File Explorer by right clicking a folder name and then selecting OneDrive Folder color. #MicrosoftOneDrive #OneDrive #Microsoft365 #MPVbuzzSubfolders not staying on top in one particular OneDrive directory only (web based)
My boss and I both have Microsoft 365 for Business subscriptions. I access my OneDrive through Windows Explorer/File Manager, and I access his OneDrive online via Microsoft Online/Sharepoint (signed in as him). He accesses his OneDrive through Windows Explorer/File Manager on his PC. Everything works normally on his PC as far as how files and directories are displayed. Everything works normally when I access his OneDrive via MS Online, except for one particular subdirectory in his main directory for storing client files. Normally, with his OneDrive sorted Alphabetical Ascending, all of his subdirectories look like this, with sub-subdirectories on top in alphabetical order, and then files underneath in alphabetical order: But one of his subdirectories instead looks like this, with sub-subdirectories commingled with files, in alphabetical order: What on earth is going on, and is there some way to fix this? There's little point in having sub-subdirectories if I can't get them to display above the files, rather than being commingled. There are too many files and if I need to get to, for example, a sub-subdirectory called "Miscellaneous" it takes forever to scroll down to it. Can anyone help with this?Save and close large files
I have a decent internet connection from my Windows 11 laptop - around 20 mbps upload, 70 mbps download and a ping time around 10 to 15 ms. Most of the files I work with in the OneDrive area of my laptop are under 10 MB and their mirroring to the cloud is fine. I also use files (mostly Excel or Word) bigger than that and they regularly do not mirror properly. If I save one of these larger files then close it a little while later, the file is synched properly and all is well. However if I just close one of these larger files (and am prompted to save it, to which I agree) I get one of a variety of error messages, ranging from saying that the server version has been edited to a message that I have to open the file and save it (or save-as) to synchronise things. The same happens if I use a save-and-close routine in VBA (Excel or Word). This is reproducible - it seems clear that if the "close" instruction follows too soon behind the "save" instruction, OneDrive can't and doesn't cope. This is annoying when I'm saving/closing the file "manually" then have to clean-up afterwards but I can do the "save, wait, close thing, and a real pain when I want to save and close from VBA when I don't have the option to wait between the save and the close instructions. Surely this isn't how OneDrive is supposed to function, or is there a workaround or something else that I am missing ?
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