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Eric Brahmann's avatar
Eric Brahmann
Copper Contributor
Dec 14, 2025

OneDrive for Business sync client issue - not finishing

Hi all,

 

I’m experiencing an issue where OneDrive does not finish synchronizing. It runs for about an hour. Upload is not starting until download worked fine.

Everything seems to set up correctly:

  • Internet connection is working
  • No large file involved (9,9 MB of 10,3 MB)
  • Logged in sucessfully
  • Free space available loacally and in OneDrive
  • No sync conflicts
  • E3 License is active and paid
  • No Windows updates Pending (Windows 11, version 24H2)

Tried solutions:

  • Restarted OneDrive
  • Restarted Windows
  • Paused and resumed sync
  • Stopped and restarted sync

 

What i am wondering:

  • My local OneDrive version is not listed in the https://support.microsoft.com/de-de/office/onedrive-versionshinweise-845dcf18-f921-435e-bf28-4e24b95e5fc0 ....

     

  • How can I identify the specific file causing the issue? I don’t see the filename currently being processed.

 

 

Help highly appreciated :-)

 

Regards, 

Eric

 

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