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whatamidoing's avatar
whatamidoing
Copper Contributor
Feb 06, 2025
Solved

OneDrive Context Menu Missing on Windows 11

OneDrive Context menu missing

Hi guys, I’m having some issues regarding OneDrive and it’s Context Menu not being present on files.
Environment: Windows 11 23H2, Intune managed

OneDrive Build: 25.005.0112.30003 (64-bit)
 
Affected users: all
I tried all the fixes I could find on the Internet, but none have helped. 
Devices don’t have issues with synchronization, they only have an issue with the Context Menu missing. I can only see Always Keep on this Device and Free Up Space.
Even if I press Show More Options, only the same only two previously mentioned appear.
Is there anything else which I could have missed? Intune policies – no one seems to control such a thing, the context menu. 
Is there really not a known fix for this issue?
 

1. UAC control - ⦁    How to change the User Account Control policies to allow OneDrive context menus - Microsoft Support

In my case, both explorer and onedrive are with No, at the Elevated status
 
According to the above article, the following Local Security policies are in place:
 

2. Check if the shell extension is blocked
Add or Remove "Move to OneDrive" context menu in Windows 11 | Windows 11 Forum
The Key Blocked did not even exist on the device. I’ve went and added it manually, for both current user and all users, nothing has changed.
 
3. Fresh install of OneDrive, downloaded from ⦁    Download the OneDrive App for PC, Mac, Android, or iOS – Microsoft OneDrive – no luck


4. Reinstalling OneDrive with /allusers parameter – no luck.
Had a look through HKRoot\* - nothing I did made a difference.
I can see that other users are complaining of this issue to this day - Windows 11 File Explorer context menu missing View Online and Version - Microsoft Community

Options OneDrive not visible in File Explorers context menu - Microsoft Community

  • Josci's avatar
    Josci
    Apr 24, 2025

    We also had this issue in our environment. For us, it was the following two registry values that blocked the OneDrive context menu:

    HKLM\SOFTWARE\Policies\Microsoft\Windows\Appx\AllowDevelopmentWithoutDevLicense
    HKLM\SOFTWARE\Policies\Microsoft\Windows\Appx\AllowAllTrustedApps

    After deleting these, the Windows Explorer process and OneDrive need to be restarted.

    Apparently, this issue also existed back then with Teams, see the following link: fix-new-teams-installation-issues

7 Replies

  • TonyV-NZ's avatar
    TonyV-NZ
    Copper Contributor

    Yes seeing the exact same.

    Windows 11 23H2

    How do I get the OneDrive Context menu back? 

  • dsamok's avatar
    dsamok
    Copper Contributor

    Im seeing the exact same issue in our tenant. 

    Windows 23H2 / Intune Managed

    All users affected.

    I’ve run through all the same troubleshooting.

    Seeing the same issue when rolling back to previous versions of OneDrive.

    • dsamok's avatar
      dsamok
      Copper Contributor

      Just an update that we found the cause of the missing context menu in our environment.

      We were implementing security hardening policies at the time and this was caused by setting the Windows Installer policy 'AlwaysInstallElevated' to 'Disabled' in both HKLM and HKCU. In the Intune Settings Catalog this policy is named 'MSI Always Install With Elevated Privileges' and 'MSI Always Install With Elevated Privileges (User)'

      https://learn.microsoft.com/en-us/windows/win32/msi/alwaysinstallelevated

      With this policy set it was only after Onedrive updated itself that the context menu disappeared. After deleting this property from registry, the context menu returned after reinstalling the Onedrive client (Also after the Onedrive client autoupdated).

      • cdaniel29's avatar
        cdaniel29
        Copper Contributor

        I've had the same issue for months now and have been pulling my hair out to try and figure out which Intune policy is the one removing the menu. I tried what you did and removed the registry entries and uninstalled and reinstalled OneDrive and it didn't come back. Was there anything else you found or was that it?

         

        I'm certain the menu goes away when OneDrive updates as I've had it installed for a few weeks with the menu in tact but it updated on the 18th and went away again. I'm going to remove all policies and reinstall to get the menu back and then apply the policies again without the two you mention and hope that does it. 

         

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