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Syntex not processing files
48 hours ago, Syntex stopped processing files in our libraries, across several SharePoint sites and models. Processing Status is currently “In Progress” for over 36 hours in some cases. No errors are shown in the “Processing status” column. We've tried removing the models and applying again, adding new files, manually choosing to Classify & Extract. This occurred 3 months ago, and Microsoft had a SharePoint service degradation issue at the time, but current nothing showing on 365 Health. Anyone else experiencing this or have ideas? We logged a support request but current they cannot find an issue.
Syntex Failing
Starting around 10PM EST last night all my files stopped getting processed by Syntex. All show "Failed". With the error: "The applied models can't process this type of file" These are all PDF and Excel files. Nothing new there. I suspect it is related to the general O365 issue on the Health Portal. https://admin.microsoft.com/?login_hint=nthoman%40bmic.com&source=applauncher#servicehealth/:/alerts/MO1009364Syntex creates only Single line text fields for each piece of information.
I have deployed and applied "Structured document processing" model to one of my libraries in SharePoint. I chose two pieces of information to extract: Date (type date) Table, which had 6 columns (with types : text, number, date) The training of the model and the extraction itself seems fine, but after applying the model to the library, all the columns, that Syntex creates in the library for the new content type are "Single lines of text". No number, no date... Is there something I am missing or is this the Syntex situation right now? Similar problem is with longer strings, where I would like the Syntex to grap the whole string, but since he is not able to create Multi line column, he just cuts the string after the character limit is reached. Any advice for how to proceed would be highly appreciated. Thanks!
Date format in SharePoint eSignature
SharePoint eSignature is now available in 28 European countries. Unfortunately, my latest test shows that the date field in a signature uses US format after the document is signed. It does not respect the site collection regional settings. Does someone know from where SharePoint takes the date format or how site owners can change the format? Attached is an example of how it is after the document is signed. It should be at least 8/1/2025 (8 January 2025).
Issues with Microsoft Syntex Document Processing Model: Incomplete Extraction for Multi-Page PDFs
I'm facing several challenges with the Microsoft Syntex document processing model, particularly when dealing with multi-page PDFs and large tables. I'd appreciate any insights or suggestions from fellow users or Microsoft experts who may have encountered similar issues. Below are the specific problems I'm experiencing: Unsupported PDF Formats & Multiple Tables on a Single Page: Some PDFs that I try to process seem to be in unsupported formats. In addition, pages containing multiple tables often result in extraction errors or incomplete data. Has anyone else encountered this with complex table layouts in PDFs, and what approaches have you used to resolve it? Data Extraction from Multi-Page PDFs: When processing PDFs longer than two pages (e.g., six-page PDFs), the model often extracts data correctly from only the first two or three pages. The remaining pages, particularly those with tables spanning multiple pages, are either incomplete or entirely missing. Additionally, large tables (100+ rows) in multi-page PDFs tend to result in inaccurate extraction. Are there any best practices for handling these multi-page table scenarios? Automatic Processing Issues: Sometimes, the Syntex model doesn't process files automatically. I have to manually select the file and click "Classify" to trigger processing. Is this a known issue, or is there something I might be missing in my setup? Model Publishing Delays: After publishing changes to the model, it often takes an extended period (up to 30 minutes or more) for the new model to start processing files. In some cases, the files aren't processed at all. Has anyone experienced similar delays after publishing a model, and what could be causing this? Low Confidence Scores for Multi-Page PDFs: When processing multi-page PDFs with tables, the model returns low confidence scores (below 60%). What steps can I take to improve these accuracy scores, particularly for documents with complex table structures?Single Class document in Syntex - Excel value
Hi I'm trying to build a model using the Single Class document and then read Excel files from a SharePoint library. It reads most of the data except cells which has a value from a formula or reference! So if A2 has the value 5, i see it in the data read, if B2 has the value =sum(a2+a3) = 6 it does not show in the data output from the file. Any idea how to get around this? I have roughly 120 new Excel files each month, Ineed to compile into one CSV - whilst waiting for a proper business system ;-)
Unable to create Free form model in Syntex
Unable to create Free form model in Syntex Hi All, I'm trying to create these 2 models but setup got failed and showing error. These 2 models i'm trying to create I get this error message I already have dataverse environment and database but still it is not allowing me to create.
