How can I create a custom redirect page in SharePoint Online for broken links or access issues?
Hi everyone, I want to improve the user experience in SharePoint Online when users encounter link access issues, broken links, or caching problems. Ideally, users should be automatically redirected to a custom page that: Explains why the link might not work (e.g., permissions, broken link, cache issues) Provides instructions for resolving the issue (like clearing browser cache) Includes navigation back to the home page or IT support Can this be configured directly within the Microsoft 365/SharePoint Online environment, or would it require custom scripting, Power Automate, or other solutions? Any guidance or best practices would be greatly appreciated! Thanks!Download and Access Issues for External Users with SharePoint “Anyone” link sharing option.
Hi All, We are looking for help resolving a recurring issue with file sharing in SharePoint. All files and folders we share with external customers use the “Anyone” sharing link option (Anyone with the link can access). Despite this, we regularly face these problems: Customers can view files but cannot always download them from the browser (for example, using the "Create a Copy”, “Download a Copy" or "Save as" option in the PowerPoint files). Sometimes, sharing the parent folder (containing the file) link allows the external user to download, even though the file link itself does not. The problem is intermittent and not linked to settings or policies—sometimes everything works, sometimes it does not, even when we generate new links. No restrictive site, library, or organizational policies are applied; “Block download” is not set and full link access is confirmed. Using a private/incognito tab sometimes enables the link to work when it otherwise fails in a normal browser session, but not always. We want to understand why this happens and whether there is an underlying issue, known bug, or additional configuration we should review that could make “Anyone” links unpredictable for downloads with external users. Has anyone else experienced similar issues? If so, how did you resolve it, or are you still searching for answers? We’d really appreciate hearing your experiences and suggestions! Thank you for your advice and support!
Need help accessing a client's SharePoint site
HI there, I've been part of my clients SharePoint site for years, and accessed it on Sunday. Yesterday, when I accessed it, none of the current information was there. Some folders were missing, and in the folders that were there, the documents were months old. None of the current documents were there. My client is a mega international company, so their support people are not accessible to me. I'm just wondering what I can do on my end to fix this. Could it be something wrong with Chrome? I did try on Microsoft Edge too, but can't remember if I was even able to get in. I've been trying everything I can think of (logging out and in of both the SharePoint account as well as my computer itself!) I'm not super techy so any advice will be helpful! Thank you, Nancy
For Retention Policy, if I set Retain + Delete, does it delete the original file/copy/both?
Hello, I am learning about Retention Policy for SharePoint Online and wanted to get a confirmation on this option below. Let's say I chose to retain for 10 years based on when it was created AND said Yes to "Do you want us to delete it after this time?" option. After 10 years, does it delete original files, copies that are generated in Preservation Hold Library, or both? This part was a bit confusing for me lol
Cannot Edit my SharePoint PowerApp
Can anyone help with this? I cannot find the form when I try and search for it. I have tried editing from Integrate > Power Apps > Custom Forms. As well as going in to List Settings and Form Settings. Nothing works for this 1 form I manage multiple custom SharePoint forms with Power Apps, there is one form that when I try to edit it takes me to create an app page instead of the form editor.Column Descriptions hidden behind Choices in Quick Edit (Bug)
We logged the below support ticket with Microsoft (a bug) and according to them, it's by design :/ Context: When you are in Quick Edit View, you can't see the Column Description until you click on the field. The bug arises for Choice, Lookup or Managed Metadata columns as the Column Description is hidden behind the choices (Remember the description only shows when you click on the field - which expands the choices) - so you can't see the description at all for those types of columns. Microsoft have come back twice now saying that it's by design - and even further, they said it meets Accessibility Standards (really). We are getting Microsoft too frequently responding to our tickets saying what are clearly "bugs" are "by design" and when we press them further, they eventually admit it's a bug and look to address it. For the one below, am I just missing something, or do others see this clearly as a bug? Note: The Colors column has a description (but it's hidden behind the choices).How to connect SharePoint site access user details via Google Analytics data studio
Hi Experts, Good day, I would like to create new reports in Google data studio (Google Analytics), with the data source coming from SharePoint. I need to import site access user counts, including the number of views and counts. I know that we can export this data via the Microsoft 365 Compliance Center, but my client does not allow tenant access due to data privacy concerns. Could you please advise on how we can achieve this? Specifically, I need to collect SharePoint document and file access user details daily and connect this data to Google Analytics on daily basis. If you have step by step instruction details or if you have alternate way to achieve this let me know. Regards, Gokul
Issues cloning Teams/SharePoints - takes long, fails and won't be provisioned
Hello out there, currently we are facing issues when cloning a team via different apps. For example third party tool (provider already contacted so ..) or even via graph api with powerautomate/logic apps. Since last friday teams are taking way to long (can take upon several hours) before they are created. Normally it doesnt take more than 10 minutes. Settings and channels are not being cloned either when the team has been created, they take even more time or are not created anyways. No outdated secrets or certificates here .. everything is fine and has worked before. No changes made in the app in Azure and so on .. . Graph API says it can't find the list even if the SharePoint of the group has been created successfully - Time delay is also implemented. Permissions for the app registration are also correctly set and worked in the past. Anybody facing similar issues?
