accessibility
38 TopicsOneDrive site locked NoAccess for 1 month - Ticket #2605040040008376 - No resolution
I have an open Microsoft support ticket for over 1 month with no resolution. Hoping the community or a Microsoft engineer can help. SITUATION: A departed user (deleted over a year ago) had a OneDrive site that was accessible to other users until recently. Since then the site is completely inaccessible to everyone including admins. Current Status: Active LockState: NoAccess WHAT WE TRIED: - Set-SPOSite -LockState Unlock → command succeeds but site stays blocked - Set-SPOUser -IsSiteCollectionAdmin $true → fails with "Access to this Web site has been blocked" - User does not exist in Entra ID, Deleted Users, or Deleted Sites ROOT CAUSE IDENTIFIED: Site was under a 5-year retention policy in Microsoft Purview. Policy showed error "SiteInReadonlyOrNotAccessible" for this OneDrive. We removed the OneDrive from the policy exceptions but the site remains locked. This appears to be a deadlock: - Site is locked so retention policy cannot detach - Retention policy prevents site from being unlocked No eDiscovery holds found on the site. Microsoft support has been unable to resolve this for 1 month. Does anyone know how to break this deadlock?57Views0likes2CommentsCollapsible section icon alignment no longer respected – recent SharePoint change?
Hi all, I’m looking to validate whether others are seeing a recent change to collapsible sections on modern SharePoint pages. Across multiple communication sites in our environment, the expand/collapse icon is no longer rendering inline with the section heading, despite the settings being configured correctly (e.g. alignment set to “Right”). Instead, the icon is now: appearing below the heading defaulting to the left-hand side ignoring the alignment setting in the section properties This change appears to have happened “overnight” and is consistent across all sites we’ve checked, not just a single page or site. Impact We rely heavily on collapsible sections for: knowledge guides FAQ-style content onboarding materials The current behaviour is: increasing vertical spacing unnecessarily reducing scan-ability of pages creating inconsistency between existing and newly rendered content It’s also causing confusion for content authors, as the settings no longer reflect what is displayed. Questions Is anyone else seeing the same behaviour across their tenant? Has this been confirmed as a design change vs a bug? Has anyone found a workaround or mitigation approach? I have already raised this and upvoted it on the Microsoft Feedback Portal and would encourage everyone to do the same if they are experiencing this issue. I'd rather not have to change the design across multiple SharePoint site - an enormous amount of work. Thanks!Solved329Views6likes3Comments404 error downloading file versions via CSOM (SharePoint 2013 On-Prem)
I need to download historical versions of a document from a SharePoint 2013 On Premises document library using a C# console application, so I can migrate them chronologically to SharePoint Online along with their column properties. While downloading the current latest version works perfectly, downloading older historical versions always fails. Standard CSOM methods fail because ListItem.Versions does not exist in the SharePoint 2013 v15 SDK. Reverting to direct HTTP endpoints consistently throws an error. Here is the exact exception message I receive: System.Net.Http.HttpRequestException: Response status code does not indicate success: 404 (Not Found). Below is the minimal reproducible code example demonstrating how the connection is initialized, how properties are loaded, and where the download fails on historical versions: using System; using System.IO; using System.Net.Http; using Microsoft.SharePoint.Client; using SP = Microsoft.SharePoint.Client; class Program { static void Main() { string siteUrl = "https://example.com"; using (ClientContext sourceCtx = new ClientContext(siteUrl)) { sourceCtx.Credentials = System.Net.CredentialCache.DefaultCredentials; List sourceList = sourceCtx.Web.Lists.GetByTitle("MyLibrary"); CamlQuery query = CamlQuery.CreateAllItemsQuery(); ListItemCollection items = sourceList.GetItems(query); sourceCtx.Load(items, ic => ic.Include( item => item.Id, item => item.File, item => item.File.Versions, item => item.File.ServerRelativeUrl )); sourceCtx.ExecuteQuery(); foreach (ListItem item in items) { if (item.File == null || !item.File.Exists) continue; foreach (FileVersion ver in item.File.Versions) { string absoluteVersionUrl = siteUrl.TrimEnd('/') + "/" + ver.Url.TrimStart('/'); using (var handler = new HttpClientHandler { Credentials = sourceCtx.Credentials }) using (var client = new HttpClient(handler)) { client.DefaultRequestHeaders.Add("X-FORMS_BASED_AUTH_ACCEPTED", "f"); client.DefaultRequestHeaders.Add("User-Agent", "Mozilla/5.0"); // CRITICAL FAILURE HERE: Always throws 404 Not Found HttpResponseMessage response = client.GetAsync(absoluteVersionUrl).Result; response.EnsureSuccessStatusCode(); using (Stream fileStream = response.Content.ReadAsStreamAsync().Result) { // Upload logic to SPO goes here } } } } } } The version URL returned inside the property matches the following virtual folder layout format: _vti_history/512/Folder/Doc.docx My specific environment queries are: Why does navigating to the absolute history folder URL over an authenticated HttpClient trigger a 404 Not Found error in SharePoint 2013 on premises, even though the path token is extracted directly from the version url metadata property? Is there an alternative legacy REST endpoint routing structure or an alternative file stream extraction method available in the SharePoint 2013 (v15) SDK that allows an external client application to fetch older version binaries successfully?48Views0likes0CommentsAccessing External Sharepoint Site
I am able to access internal Sharepoints within my company and have up until now been able to access Sharepoints outside the company. When I now try to access an external Sharepoint, I get the following message on the external company's landing page. "Your account has been locked. Contact your support person to unlock it, then try again...." The external company states they have not made changes any access protocols. Likewise, my company says nothing has changed with respect to the rules/ability to access external Sharepoints. Someone indicated that the Microsoft “federation” settings/setup of the two companies may (now) be incompatible. Has anyone encountered this issue?28Views0likes0CommentsSharePoint Permissions Management
Over the last 3 years of managing permissions across a suite of sites, I have uncovered more new issues with the way SharePoint permissioning is designed at every turn. A few examples, before the question: If I "Share" a file or folder somewhere on the site (breaking permissions inheritance), it is very inconvenient to find it again. If I "copy link" in this one particular way, permissions inheritance is broken. When looking at site-level permissions, I see site-level permissions groups, but there could be hundreds of other users who have been added to my site(s) without my knowing. If I want to reset permissions in an area (set of folders or library), I have to do it file-by-file or folder-by folder. If I want to get an excel snapshot of - anything really - IT has to pull it and it takes a couple days. Not to mention the permissions interface is incredibly clunky. All-in-all, there seem to be a million ways to break permissions inheritance, creating an access tracking and security nightmare. AND there's no easy way to truly see and understand who has access to what or what is broken, without spending hours with IT to pull a bunch of narrow-visibility reports. So my question is: what is the best way to navigate full permissions visibility? Am I doing something wrong? Is anyone else experiencing these issues? We have resorted to having a very strict "no outsides besides a few exceptions" policy and only managing permissions at the site-level, which really hampers on the collaboration benefits that SharePoint is trying to enable. It is also very administratively intensive. One of the benefits to SharePoint is that users don't really need to understand how it works to use it, but that's becoming less and less true with the increasing lack of security we feel in the platform.234Views3likes3CommentsTrustedMissingIdentityClaimSource - OIDC
Hello, Good day! I'm setting up OIDC connection thru SharePoint subscription edition referring to the below link https://learn.microsoft.com/en-us/SharePoint/security-for-sharepoint-server/set-up-oidc-auth-in-sharepoint-server-with-msaad I was able to get in thru Entra (that means OIDC connection works) but sharepoint return me this exception when getting in to site collection. _layouts/15/_login/default.aspx?errorCode=TrustedMissingIdentityClaimSource=https%3A%2F%2FSPdemo.local%2F_layouts%2F15%2FAuthenticate.aspx%3FSource%3D%252F Workaround suggested done like reconfigured SPTrust, certificates and SharePoint Web application multiple times but yet still no avail. Unfortunately, this have been greyed out for me as i cannot find a concrete resolution. Is anyone have experience the same exception, or perhaps share thoughts what are missing here. Thank you!56Views0likes0CommentsClassic SharePoint features appearing on a Modern Site
I have a modern SharePoint site, with a modern list that has never been associated with classic SharePoint features. But today, two users have experienced intermittent instances of the list appearing in the classic interface. They have not accessed this site before now so I do not believe there should be a cache issue. Does anyone know why this is happening and how it's possible when this site has no association with Classic features? They are using the same browser, same permissions across the site but sometimes the list opens in Classic mode, sometimes it opens in Modern. It also is happening in incognito mode. They are unable to use the site while in Classic Interface at all - the people pickers deny them access ("Error: Sorry, you do not have permission to query for users" and they cannot edit anything because of this error.393Views0likes2CommentsThumbnails broken
Hi All I'm new here, I have a SP list that has an image column, it's an older list so the images are still stored in Site assets. It's the back end of a Powerapp. The problem I have is that some of the images won't render in some thumbnail sizes in my app. So some images render small, medium and large but not full and others render in small medium, full. I think it has something to do with when I updated a record in my app. but for now I would like to know how to repair the image column. I'm fairly sure it's Sharepoint issue, as when I select an image in the list, it sometimes does not preview as a large image. Any help would be much appreciated.230Views0likes1CommentDesperate for Help: Access Issues with Draft Site on SharePoint
Hello, community! I really need your help. I have been working hard on a site in SharePoint, using Microsoft 365 for Business, which is currently in draft mode, and to my frustration, I can no longer access it. After months of dedication and effort, I feel completely powerless in this situation. When I try to click on the site link, I am redirected to a different page, and to make matters worse, an irrelevant file starts downloading automatically. This is extremely frustrating for me, as the site was almost ready to be launched, and now it feels like all my work is at stake. Here are the details of the situation: - Site Link: Accessing the link I used previously simply doesn’t work anymore. - Redirection: When I click, I’m taken to a completely different page. - Automatic Download: A file unrelated to the site is being downloaded to my computer. - Site Status: Everything was finalized and ready for publication, but now I feel out of options. If anyone has experienced something similar or has any idea how I can resolve this issue, I would be eternally grateful. I’m desperate for a solution, and any help would be very much appreciated! Thank you so much for your attention!96Views1like1CommentEdit a SP list column unable to enter data
Hi, I'm trying to edit some data in a column within my SP list. The column type is Choice. The issue is the is not a 'Choice' field. When created it was going to be a Choice field but when I built the Powerapp that is feeding data to this column is has become a lookup field. So in my app the user selects Division and then the wards in the division are available for selection in the Ward field. Sort(Distinct) formula used looking at another SP list SharePoint PowerApp This as caused an issue as I need to edit one some values in the Division and Ward columns in SP. Can I amend the column values to Single line of text, without losing any of the data?? If not is there away I can amend, edit the data??91Views0likes1Comment