accessibility
33 TopicsDesperate for Help: Access Issues with Draft Site on SharePoint
Hello, community! I really need your help. I have been working hard on a site in SharePoint, using Microsoft 365 for Business, which is currently in draft mode, and to my frustration, I can no longer access it. After months of dedication and effort, I feel completely powerless in this situation. When I try to click on the site link, I am redirected to a different page, and to make matters worse, an irrelevant file starts downloading automatically. This is extremely frustrating for me, as the site was almost ready to be launched, and now it feels like all my work is at stake. Here are the details of the situation: - Site Link: Accessing the link I used previously simply doesn’t work anymore. - Redirection: When I click, I’m taken to a completely different page. - Automatic Download: A file unrelated to the site is being downloaded to my computer. - Site Status: Everything was finalized and ready for publication, but now I feel out of options. If anyone has experienced something similar or has any idea how I can resolve this issue, I would be eternally grateful. I’m desperate for a solution, and any help would be very much appreciated! Thank you so much for your attention!60Views1like1CommentClassic SharePoint features appearing on a Modern Site
I have a modern SharePoint site, with a modern list that has never been associated with classic SharePoint features. But today, two users have experienced intermittent instances of the list appearing in the classic interface. They have not accessed this site before now so I do not believe there should be a cache issue. Does anyone know why this is happening and how it's possible when this site has no association with Classic features? They are using the same browser, same permissions across the site but sometimes the list opens in Classic mode, sometimes it opens in Modern. It also is happening in incognito mode. They are unable to use the site while in Classic Interface at all - the people pickers deny them access ("Error: Sorry, you do not have permission to query for users" and they cannot edit anything because of this error.63Views0likes0CommentsEdit a SP list column unable to enter data
Hi, I'm trying to edit some data in a column within my SP list. The column type is Choice. The issue is the is not a 'Choice' field. When created it was going to be a Choice field but when I built the Powerapp that is feeding data to this column is has become a lookup field. So in my app the user selects Division and then the wards in the division are available for selection in the Ward field. Sort(Distinct) formula used looking at another SP list SharePoint PowerApp This as caused an issue as I need to edit one some values in the Division and Ward columns in SP. Can I amend the column values to Single line of text, without losing any of the data?? If not is there away I can amend, edit the data??65Views0likes1CommentThumbnails broken
Hi All I'm new here, I have a SP list that has an image column, it's an older list so the images are still stored in Site assets. It's the back end of a Powerapp. The problem I have is that some of the images won't render in some thumbnail sizes in my app. So some images render small, medium and large but not full and others render in small medium, full. I think it has something to do with when I updated a record in my app. but for now I would like to know how to repair the image column. I'm fairly sure it's Sharepoint issue, as when I select an image in the list, it sometimes does not preview as a large image. Any help would be much appreciated.74Views0likes0CommentsSharePoint foldershare notification after expiry?
Hi all I am trying to find out if there is a kind of automatic notification avalaible for the following situation: A SharePoint Documents subfolder is shared to some external contacts (not anonymously!). The tenenant is configuered such that external shares expire after 30 days. When the share is about to expire, the SharePoint Site owner should decides if the share is still needed. But the owner is actually not notified that some folder shares are about to expire. so waiting for the exernal users to coplain that they lost their access ist not a option. Is there a way to get a notifiction on the expiring folder share, similar to the notification that an external user (as a SharePoint member) is about to expire? And how can the owner of the SharePoint site then increase the share lifetime? ( best practice?) System is: SharePoint Online M365 tenant Thanks for any help Best regards Jiri71Views0likes2Comments- 163Views0likes1Comment
Download and Access Issues for External Users with SharePoint “Anyone” link sharing option.
Hi All, We are looking for help resolving a recurring issue with file sharing in SharePoint. All files and folders we share with external customers use the “Anyone” sharing link option (Anyone with the link can access). Despite this, we regularly face these problems: Customers can view files but cannot always download them from the browser (for example, using the "Create a Copy”, “Download a Copy" or "Save as" option in the PowerPoint files). Sometimes, sharing the parent folder (containing the file) link allows the external user to download, even though the file link itself does not. The problem is intermittent and not linked to settings or policies—sometimes everything works, sometimes it does not, even when we generate new links. No restrictive site, library, or organizational policies are applied; “Block download” is not set and full link access is confirmed. Using a private/incognito tab sometimes enables the link to work when it otherwise fails in a normal browser session, but not always. We want to understand why this happens and whether there is an underlying issue, known bug, or additional configuration we should review that could make “Anyone” links unpredictable for downloads with external users. Has anyone else experienced similar issues? If so, how did you resolve it, or are you still searching for answers? We’d really appreciate hearing your experiences and suggestions! Thank you for your advice and support!360Views1like3CommentsUnusual Activity for a User
Hi, I have an issue with a user who raised a query that they are having issues syncing files to SharePoint. Whilst I'm investigating this another query came in advising that this same user has been creating folders and uploading documents...... They have confirmed that there account has not been shared and can confirm from the signing in logs on Entra that no suspicious IP address is being used. Anyone have any idea of what is occurring?? I've advised the user to delete any links they have and stop syncing. Regards Chris109Views0likes1CommentHow can I create a custom redirect page in SharePoint Online for broken links or access issues?
Hi everyone, I want to improve the user experience in SharePoint Online when users encounter link access issues, broken links, or caching problems. Ideally, users should be automatically redirected to a custom page that: Explains why the link might not work (e.g., permissions, broken link, cache issues) Provides instructions for resolving the issue (like clearing browser cache) Includes navigation back to the home page or IT support Can this be configured directly within the Microsoft 365/SharePoint Online environment, or would it require custom scripting, Power Automate, or other solutions? Any guidance or best practices would be greatly appreciated! Thanks!213Views0likes1Comment