Recent Discussions
My Outlook Not Receiving Emails in Office 365
Hi everyone, I’m having an issue where Microsoft Outlook is not receiving any new emails in Office 365. Sending emails works fine, but incoming messages don’t show up in the inbox, even though my internet connection is stable. I’ve already checked spam and restarted Outlook, but the problem is still there. Has anyone experienced this before or knows what might be causing it? Any suggestions would help a lot. Thanks! -Mary
Outlook for Mac - Google Calendar Interop
Hello! We seem to be having a slight issue where we (Google Workspace) and our sister company (Microsoft 365) have set up Calendar Interop using the Microsoft Graph API connector. Current Setup: Calendar Interop is configured to share free/busy time between Google Workspace and Microsoft 365 users. The interop is configured correctly and working as expected across most platforms. Our Issue: Users on the newest version of Outlook for Mac cannot seem to view the Google Workspace calendars correctly. Instead of seeing free/busy time slots, the entire calendar appears fully blocked out (as if all time is marked as busy). Tested already, and confirmed: OWA — works perfectly, free/busy displays correctly Outlook for Mac in Legacy Mode — works perfectly, free/busy displays correctly New Outlook for Mac — entire calendar blocked out This leads me to believe the interop configuration, permissions, and data are all correct. It almost looks like some kind of rendering issue, perhaps a bug, but I cannot be sure. I am also wondering if this has anything to do with any new security on the newer versions of Outlook for Mac? We are using the Graph API connector (not EWS), which is the recommended way for setting up the interop, but still have this issue. Has anyone else experienced this, or is there a known fix or workaround short of reverting to Legacy Mode? Any help or insight would be greatly appreciated. Thanks in advance!
Classic outlook - Teams add-in not loading
We recently had a partner experience an issue that is causing the teams add-in feature to not load properly in classic outlook when creating a new meeting. For some background info, we are using a Virtual environment within remote desktop running windows 11. Our servers are provided by AWS. The issue only began as recently as December, as far as we can ascertain with the customers information. I have noticed this issue occurs with numerous partners but is inconsistent, as some load and others do not. I followed troubleshooting steps such as an uninstall/reinstall, verifying the load behavior in the registry was set to 3, and tried to re-register the related teams.addinLoader.dll. A colleague did implement a script to the environment task scheduler that will run every time outlook is launched to re-install that add-in as a break fix, but this still requires closing outlook and reloading it to work. I was curious if anyone else had encountered this within remote desktop with classic outlook, and if they had any success in fixing it. The easiest thing, obviously, is moving over to new outlook since teams' integration is native, but we have some that prefer classic. Though, with it being retired in 2029 it may be worth starting the move away while in a remote environment.
Office outlook 365 .. where are emails saved?
I have office outlook (not the desktop version), i.e. https://outlook.office.com/mail/ After hours of searching I have found no way to save/export all my emails to a new computer. The office outlook does not have any export function even for the archive folder. The new computer has a 365 desktop outlook.
There needs to be a way to disable the Editor for Outlook.
Let me first offer a preemptive apology about the tone of this post. I rarely get this aggravated over a feature. The Editor, which provides "refinements" like conciseness, clarity, etc., is possibly the most infuriating, useless, piece of garbage I've ever had to experience. Let us walk through this experience. - Ahh, time to respond to an email. As a human who has interacted with this human I am responding to and understand our rapport and level of formality, and as someone with a modicum of brain power, I know how to address this person! I know the type of language this person and I use, and I use this to inform how I speak to this person, as I do with anyone. Hmm, type type type. I tell this person, "Alright, looks-" - SOUND THE ALARM. SOUND THE ALARM. Why not "all right"? That's more formal! Enjoy a purple underline. - Uh, I'm fine, thank you. Let me click "Ignore". - Okay, I'll remove the purple underline! *2 seconds later* Why not "all right"? That's more formal! Enjoy a purple underline. - I said I'm fine, thank you. "Ignore". - Okay, I'll remove the purple underline! *2 seconds later* Why not "all right"? That's more formal! Enjoy a purple underline. - PLEASE STOP. Let me click "more options". Oh! Let's click "Stop checking for this." - What? I didn't hear you. I can't stop checking for this, you've committed a cardinal sin in email etiquette! Keep the purple underline to remind yourself what a terrible emailer you are. - Goodness, okay. I'll just keep writing then. - You IDIOT! Did you mean "investigated" instead of "looked into"? It's more letters and syllables, but its less words, and we CANNOT have two words when we could have one! - No, stop doi- - "Play things by ear"? Did you mean "playthings", moron? Playthings is one word! I bet after you send this email you'll go back to your playthings because you're a stupid child that can't write! I have seen elsewhere that there are certain aspects of this under my control (such as the tone of writing casual/formal, although I can't find this fix on Outlook). But from my searching, there is absolutely no way to turn these off or permanently remove the underlines. And even if there is, the product is terrible enough whether or not it is optional. As someone with ADHD and OCD, this is beyond distracting, and at times genuinely debilitating to my productivity when my email is littered with useless underlines. It is also extremely insulting to the user to assume that they MUST have their hand held, and to assume that these automatic, often terrible, suggestions should take precedence over their human judgement. I cannot fathom why people would create a product so revolting and FORCE it upon users. It has created such a hostile email writing environment that I now have to just draft emails in a notepad and paste them into Outlook. If you want this much control over what I write, why not just let an AI summarize everything I write after I send and spit it out in your sanitized Copilot writing style of preference? Let's just remove the human from everything.Login not possible
Since the beginning of the year, I have had the problem that I cannot log into my email account via Outlook. I have contacted Microsoft support several times, and they have repeatedly told me to contact Outlook support directly, but I am unable to do so. I have already cleared my cache several times and tried using other browsers. I have also tried incognito modes, as well as using my cell phone. Whenever I try to log in, I get the following error message: That's why I hope that someone here can help me somehow. UTC Date: 2026-02-22T02:15:19.184Z Client Id: 7A828C91B2DA4E399FF041930501246B Session Id: 4ec12d8b-3707-444b-9f57-50efe72ef5cf Client Version: 20260213001.06 BootResult: fail Back Filled Errors: None err: System.Runtime.Serialization.SerializationException esrc: StartupData et: ServerError estack: Newtonsoft.Json.JsonSerializationException st: 500 ehk: X-OWA-Error efe: AS4P190CA0013 ewsver: 15.20.9632.15 emsg: ErrorUnexpectedFailure
Change of Meeting Location
When a meeting has been sent in the past, an update/change of the meeting location (eg. another meeting room) forces the user to re-accept again the meeting. Seems more logic that the users who already accepted the meeting, stay on "Accepted" and are not moved to "Didn't respond". Thx for updating.
email highlight color too
I am using Version 16.106 (26020821) of Outlook for Mac in the Office Home and Business 2024 package. Recent changes within the app have made selecting an email to read or delete very challenging. When you click on an email, or multiple emails for deletion, the color that's used for highlighting is much too pale. It's like a very light blue on a white screen background. Is it possible adjust the highlight color?
email highlight color too pale
I am using Version 16.106 (26020821) of Outlook for Mac in the Office Home and Business 2024 package. Recent changes within the app have made selecting an email to read or delete very challenging. When you click on an email, or multiple emails for deletion, the color that's used for highlighting is much too pale. It's like a very light blue on a white screen background. Is it possible adjust the highlight color?Quick Parts are Now Available in New Outlook
Quick Parts have officially arrived in the New Outlook experience, and many users have been asking how they work and what has changed from Classic Outlook. I put together a short walkthrough covering how to create, insert, and manage Quick Parts, along with a few notes on features that didn’t make it into the new version. 🔗 Video overview: https://youtu.be/k3rVgpGmSFs?si=rvEdCK_WgBhjlLcj 🔗 Blog post: https://traccreations4e.com/new-outlook-quick-parts Hope this helps anyone transitioning to New Outlook or supporting others who are. If you’ve already tested Quick Parts in the new interface, I’d love to hear what you think. #traccreations4e-p25 2/15/2026
Outlook 2021 and google calendars ......
Hi, Nope ! Every bloody suggestion and stupid "help" video on how to get my google calendar in to outlook fails. Yea sure- Open File / Click Open & Export / Click Import_Export button / Pick Import an ICAL / paste in the google secret james bond ICAL code / and then get the same bloody message everytime: " You cannot use an internet address here. Enter a path that points to a location on your computer or on the network " Why won't this work? Cheers' DaveBLOG: Microsoft 365 Family - A nine steps plan for security and savings
Table of Contents Introduction What Is Microsoft 365 Family? Benefits Over Office LTSC 2024 Microsoft 365 Copilot at Home OneDrive: Storage, Sync, and Mobile Device Optimisation Protecting Your Microsoft Account (Passwordless Sign‑in) Why OneDrive Is Not a Backup Streamlining Microsoft 365 Apps for Home Users (Removing Unused Components) Outlook, Publisher, and Future Changes Upcoming Blog: Migrating and Syncing Contacts and Calendars and effective sync across devices with Outlook New Final Recommendations 1. Introduction Microsoft 365 Family offers a modern, flexible, and secure digital environment for households. This post explains how to streamline your setup, protect your data, and keep your devices organised with minimal effort. Microsoft 365 Family is a subscription designed for households that need up‑to‑date productivity tools, secure cloud storage, and seamless use across Windows, macOS, iOS, and Android. This article explains why Microsoft 365 Family is a better long‑term choice than Office LTSC 2024, how to streamline the installation by removing unused apps, how to protect your Microsoft Account with passwordless sign‑in, and how to combine OneDrive with Macrium Reflect for proper backup. It also includes recommendations for reducing local storage usage and outlines the role of Copilot for home productivity. 2. What Is Microsoft 365 Family? Microsoft 365 Family is a subscription service for up to six people. Each user receives: Their own private Microsoft apps • 1 TB of OneDrive cloud storage • Email, productivity, and security services • Cross‑device access (Windows, macOS, iOS, Android, Web) Latest changes require all members to become part of a family group, but each users data remains independently. So as long every Microsoft Account member birthday is of age 18 or older (Account > Birthday setting), there is no issue. Mind the licensing terms: you may only share M365 Family with family members. You may not use it for any business use, incl. micro-businesses. $$$ Savings: Consolidate costs for other Cloud storages, such as Google Drive. I believe Google Photos is very nasty keep prompting users for cloud backups of their pictures, even when they declined multiple times. OneDrive will not do this. Try to disable the recurring billing. Amazon has great offers or bundles - don't get trapped for Security suites, Defender is more than enough. Caveat for Amazon based Subscriptions: You can use them but keep in mind that they become activated and effective immediately after purchase. In contradition to the "activate" buttons that exist, the remainder of the subscription time is set at purchase date. Amazon cannot change it. Microsoft Support won't fix it either. Means that hoarding activation keys from Black Friday is no longer possible :/ If you bought a subscription too early, you can return it by calling Amazon Hotline / Callback > Digital Services. 3. Benefits Over Office LTSC 2024 In comparison to Office LTSC 2024, Microsoft 365 Family provides: Continuous feature updates The new Outlook with an ad‑free experience Full Copilot support and experience, even with benefits beyond Office Applications PST read/write support Premium Word, Excel, PowerPoint features (Online Version is available for free). Cloud integration and collaboration tools Better value over time Multi‑device use without extra licences, mobile, tablet and PC Office LTSC 2024 is static, does not support Copilot, and receives only security fixes. $$$ Savings: Office LTSC is the most cost efficient solution with no subscription attached. OneDrive is Limited to 5 GB per Microsoft Account. If you do not need much space and no AI this is for you. Outlook New is still usable, with few ads, but no PST support. 4. Microsoft 365 Copilot at Home Copilot helps you: Summarise long documents Draft messages or essays Organise tasks Extract information quickly Improve language and translation Coding (PowerShell and other lanugages), with Visual Studio Code integration Learn more: https://www.microsoft.com/copilot Consider to install the M356 Copilot app to get the most out of it. On your phone (iOS / Android) you can also use this app, along with Edge Browser and OneDrive for a seamless experience. Microsoft Outlook on Android / iOS has not the same featureset as Outlook New, very unfortunately. $$$ Savings: M365 Family includes Copilot and expands it to everywhere: Edge Browser, M365 Apps. Spare a seperate Copilot or GPT plan. 5. OneDrive: Storage, Sync, and Mobile Device Optimisation Each user gets 1 TB of cloud storage. Key features: Automatic sync across devices • iOS and Android photo upload • Files On‑Demand to reduce disk usage • Access to all files from any device • Easy sharing and version history on all devices, including PC. Stop saving Document version 1, Document version 1.2 :) Trust the XML based Office files and power of OneDrive, which is a bit similar to enterprise trusted SharePoint features. To reduce smartphone storage usage: • Enable camera upload • Keep files online‑only when possible • Store large media primarily in OneDrive On Android Phones, within OneDrive > Settings > Free up Space on your device - you can delete uploaded pictures from your phone, at your own pace with a fingertip. iOS does not have this cleanup feature. Mind you have to use OneDrive or pin - means download caching - files as on PC, if you want to have them accessible when there is no internet connection or your data plan is limited. You can share or download pictures to apps like Whatsapp without manual download. OneDrive now supports optional AI based face recognition which makes it a blast sorting pictures of people. Very unfortunately it does not work with cats. I would love to see OneDrive organizing all cat pictures into a virtual collection, too. Collections made on the Phone or in Windows 11 will seamless sync with Windows Photo App. This makes organizing digital pictures and videos so much easier. Protip: If you trust your partner / friend / family member to the fullest, you can share the OneDrive Picture Upload into one single account across phones. So both share the same pictures, picture of the day / week. Also this makes it obsolete to "can you send me over the photo that you took..." $$$ Savings: Save big on required phone capacity. With OneDrive at hand, you'll never need 128,256 or even 512 GB phone storage, you'll find use for a 64 GB phone again, even more that the HW crisis, thanks or no thanks to AI made flash memory super expensive. :/ - let's not talk about other resources like water, energy and CO2e. 6. Protecting Your Microsoft Account (Passwordless Sign‑in) All Windows 10/11 users are strongly advised to protect their Microsoft Account. Passwordless sign‑in reduces risk and enhances convenience. I recommend this especially when you store files in OneDrive. Windows Hello PIN, Passkeys and Microsoft Passwordless Accounts have not been compromised in my bubble, opposite to Microsoft Accounts without MFA protection or traditional passwords and Windows local users (Password spraying, NTLM attacks). Setup guidance: https://support.microsoft.com/office/passwordless $$$ Savings: Save you mind and sleepless nights that you'd have after an successful hack. The danger is real, and there is no exclusion to home users - even if they pretend there have "nothing to hide", an argument I hear quite often when it comes to account security and password management. 7. Why OneDrive Is Not a Backup OneDrive synchronises files. If you delete a file locally, the deletion syncs to OneDrive. same goes for encryption attacks on your device, especially PCs For real resilience, you need an offline or image‑based backup. To build a safe and simple backup system: Move your OneDrive folder to a dedicated physical drive or partition (not C:) but O:. I recommend a 5400 rpm Harddisk or SATA SSD, as the performance requirements are negible. Disconnect OneDrive and login again, choosing a folder on Drive O: Let OneDrive do the initial sync. Then Configure OneDrive to download all files locally. Use Macrium Reflect X to create an image of that partition (Drive O: - OneDrive). Update the image regularly. If you need super speed > Use external NVMe case from UGreen or Sabrent, and a cheap but reliable NVMe like Samsung, Crucial (as long as available). Note: Macrium Reflect 8 support ends on 27 February 2026, this means it will not receive any updates. In addition I found it is not compatible with SecureBoot certificate 2023 updates. Why I recommend Macrium Reflect X lightweight, no bloat like Acronis nowadays and tons of services one of the few fully x64 apps in the home market supports synthentic full backups, esp. great on SSD or NVMe easy UI, works on Server Core (for business use) Does Backup and Recovery with excelleny, but serves also as Partitioning and Cloning Tool Neat Windows RE integration One of the first to support Secure Boot with CA2023 certificates super fast esp. on NVMe or external NVMe (compared to other products) multi-language support Hyper-V Boot support (with Windows 11 Pro) meaningful and regular application updates, influenced by a strong and active community excellent support agents and quality $$$ Savings: No savings here in terms of money but peace of mind. The cloud is not a backup. Period. I have seen people loosing their digital life. 8. Streamlining Microsoft 365 Apps for Home users (Removing Unused Components) Many home users do not need the full suite of Microsoft 365 You could remove: Access – rarely needed privately • Publisher – discontinued in 2024, will change to read-only access for pub files. Alternatives: Migrate your pub files content to Word or PowerPoint or 3rd party App by copy paste. • Legacy Outlook – supported until ~2029 • Teams (Classic), if unused - -Teams often comes preinstalled in Windows 11 anyway. • OneDrive – comes preinstalled in Windows 11. With Microsoft 365: You receive the new Outlook • Copilot is enabled • You benefit from an ad‑free inbox. • PST files are fully supported / Attach - read - write ODT allows you to install Microsoft 365 with a custom configuration. Do not use the default OfficeSetup.exe in this case, that you would receive from your invitation or Microsoft Account page Typical use cases for ODT at home: Install only Word, Excel, PowerPoint, Outlook Exclude Access, Publisher, and Teams Reduce disk footprint and complexity How-to deploy customized M365 Family: Download ODT to your download folder Extract ODT / execute setup in your download folder Create a config file to your needs at config.office.com - no login required - choose M365 for a while Export & Save the file to your download folder named YourOfficeConfig.xml, Choose Office Format or ODT, depending on your preference. Run PowerShell Windows Key + X > Terminal (Admin) Change to your download folder e.g. cd c:\users\username\downloads Download Microsoft 365 Family .\setup.exe /download c:\users\username\downloads\YourOfficeConfig.xml Install Microsoft 365 Family customized .\setup.exe /configure c:\users\username\downloads\YourOfficeConfig.xml $$$ Savings: Save valuable space on the OS drive (C:). Save monthly update size and time. Benefit from a smaller attack surface. Here is an example for a working officeconfig.xml that will download office without the forementioned features. <Configuration ID="d1fde4ee-5072-4e95-b319-9c0682773668"> <Add OfficeClientEdition="64" Channel="Current" MigrateArch="TRUE"> <Product ID="O365HomePremRetail"> <Language ID="de-de" /> <Language ID="MatchOS" /> <Language ID="MatchPreviousMSI" /> <ExcludeApp ID="Access" /> <ExcludeApp ID="Groove" /> <ExcludeApp ID="Lync" /> <ExcludeApp ID="OneDrive" /> <ExcludeApp ID="Outlook" /> <ExcludeApp ID="Publisher" /> </Product> <Product ID="ProofingTools"> <Language ID="en-gb" /> </Product> </Add> <Property Name="SharedComputerLicensing" Value="0" /> <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" /> <Property Name="DeviceBasedLicensing" Value="0" /> <Property Name="SCLCacheOverride" Value="0" /> <Updates Enabled="TRUE" /> <RemoveMSI /> <AppSettings> <User Key="software\microsoft\office\16.0\excel\options" Name="defaultformat" Value="51" Type="REG_DWORD" App="excel16" Id="L_SaveExcelfilesas" /> <User Key="software\microsoft\office\16.0\powerpoint\options" Name="defaultformat" Value="27" Type="REG_DWORD" App="ppt16" Id="L_SavePowerPointfilesas" /> <User Key="software\microsoft\office\16.0\word\options" Name="defaultformat" Value="" Type="REG_SZ" App="word16" Id="L_SaveWordfilesas" /> </AppSettings> <Display Level="Full" AcceptEULA="TRUE" /> </Configuration> Bonus: If you think this Office customisation isn't giving enough of savings on the OS drive, try this: #windows key + X > Terminal (Admin) #Powershell #PS C:\Users\username> powercfg /h off #saves a bunch of space, if you are not using hibernation / standby (suspend to RAM/ to file). The more RAM installed, the more your savings. powercfg /h off 9. Outlook, Publisher, and Future Changes Publisher will be removed from the Office product family by October 2026. Or change to Read-Only mode when installed, both for security reasons. See announcement • Legacy Outlook will reach its end around 2029. • The new Outlook supports modern sync, Gmail integration, iCloud Integration and PST files support and sophisticated anti-spam and other Exchange Online like security features. $$$ Savings: Nothing to see here. Move on. 10. Upcoming Blog: Migrating and Syncing Contacts and Calendars and effective sync across devices with Outlook New In a follow‑up blog I will cover: Migrating IMAP contacts and calendars to iCloud Why the iCloud Windows app is no longer functional Why Outlook‑for‑Gmail no longer works New approach: add your Google Account directly to the new Outlook 11. Final Recommendations Use Microsoft 365 Family for a modern, secure, up‑to‑date system. • Streamline the suite to what you actually need using ODT. • Protect your device with passwordless sign‑in. • Store data in OneDrive, but use Macrium Reflect for real backup. • Keep an eye on upcoming changes to Outlook and Publisher
Email to hotmail address bounces with S3150 error, how do I fix?
I got a spam email from a hotmail email address (happens every other week or so). As per usual, I sent it on to 'abuse @ outlook dot com'. I usually get a nice email back thanking me for my time, and promising to investigate. This time, instead, I got a Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [64.98.68.60] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). response. How nice. I AM the Internet service provider. I am the owner, operator, c-suite, admin, and postmaster for the domain. I checked my reputation on SpamHaus. Clean bill of health for 64.98.68.60, and for fitzrandolph.com. Then I reread the bounce message. 'part of their network is on our block list'. I think this means that something in 64.98.68.0/24 is in the MS block list. Oh goodie. I am being blacklisted because someplace in the Class C where I live has been added to the block list. There is no way for me to fix this. I looked online. I found another posting from someone else with what looked like the same problem. They are still waiting for a resolution. Two months. I found another message that mentioned a 'delisting' form. I have not seen anything other than that mention for such a beast. If something like that exists, can someone point it out to me? If not, can someone tell me how I get this problem fixed? I had something similar happen with Comcast. They had websites that provided clear guidance as to how I should proceed. Their form was easily available. I was able to get the problem resolved in short order (in that case, the previous owner of my /29 had apparently send out some spam). Why can't MS do something similar? Why is this so difficult? I have tried calling MS customer support. The phone tree does not lend itself to getting problems fixed. The only thing I have been able to get accomplished so far is to get my home phone number added to some sort of block list. Now, if I call, MS assumes that I have a problem with outlook.com, and it immediately tells me that outlook.com issues can be fixed online, and then it hangs up. So much for customer support. Where do I go from here?more outlook BS !
Hi, I've been fighting for months with Outlook and my home PC since I foolishly put my works office 365 on the PC with my installed copy of 2021 or 2016. I have since quit because of that and hey presto now my outlook is just junk. In 2024 I made a copy of my contacts and called them: shawcontacts.pst and wicom contact.pst and found the old email dated Wed 2024-04-17 but of course since out look IS so stupid I now get: OUtlook blocked access to the following potentially unsafe attachments: shawcontacts.pst, wicom contact.pst because of course their files that Microsoft creates and uses should be blocked..... I tried the reg edit: Level1Remove and the .js trick and no joy ...... am I screwed to get my contacts back? Cheers' DaveWhen will Microsoft fix the IMAP Search BUG in Outlook for Android?
There has been a BUG with Outlook For Android Search and IMAP email accounts for many years. If you use an Outlook or Gmail email address all seems Ok. But if you use a different IMAP email provider, and use Folders to save read emails in, the Outlook Search function will never find those emails in the folders. It will find emails within the Inbox, but the moment you move them to another folder nothing will ever be found. I have reported this to Microsoft many times, and have had confirmation from them there is a BUG and they are aware of it... But the BUG never gets fixed, and the next time I report the BUG they start all over again saying they have never heard of such a BUG and it must be my phone, etc., etc... But a quick Google finds many users have issues with the exact same BUG - I guess Microsoft Support don't know how to use Google??? Anyway, I am stuck in this loop with Outlook For Android Support yet again! So I have a request: CAN EVERYONE PLEASE REPORT THIS BUG TO OUTLOOK FOR ANDROID SUPPORT??? Please use the "Settings/Help & feedback/Contact Outlook mobile support" option within the app, and report you have the "IMAP Folder Search BUG". Maybe, just maybe we can get Microsoft to take this years old bug seriously! (I have found reports of the BUG back to 2019...)Outlook For Android Search Not Working with IMAP Folders
There has been a BUG with Outlook For Android Search and IMAP email accounts for many years. If you use an Outlook or Gmail email address all seems Ok. But if you use a different IMAP email provider, and use Folders to save read emails in, the Outlook Search function will never find those emails in the folders. It will find emails within the Inbox, but the moment you move them to another folder nothing will ever be found. I have reported this to Microsoft many times, and have had confirmation from them there is a BUG and they are aware of it... But the BUG never gets fixed, and the next time I report the BUG they start all over again saying they have never heard of such a BUG and it must be my phone, etc., etc... But a quick Google finds many users have issues with the exact same BUG - I guess Microsoft Support don't know how to use Google??? Anyway, I am stuck in this loop with Outlook For Android Support yet again! So I have a request: CAN EVERYONE PLEASE REPORT THIS BUG TO OUTLOOK FOR ANDROID SUPPORT??? Please use the "Settings/Help & feedback/Contact Outlook mobile support" option within the app, and report you have the "IMAP Folder Search BUG". Maybe, just maybe we can get Microsoft to take this years old bug seriously! (I have found reports of the BUG back to 2019...)Outlook For Android Search Not Working with IMAP Folders
I have been trying to get Microsoft to fix Search not working for IMAP email account folders for a number of years. Even though Microsoft support have confirmed the BUG multiple times no fix has ever been provided. I am again in a discussion with Outlook For Android support via the support Live Chat option within Outlook but the support engineer basically says I am the only person to have ever reported this bug to Microsoft... Now obviously a quick Google shows may users complaining about the same bug from around 2019 onwards... but for some reason Outlook support do not seem to be able to use Google... For those that may not know of the issue, the Search function will only work with Outlook email accounts or Gmail whne an email has been moved from the Inbox to another folder. If you use a different IMAP email provider and use Folders to move email into from the 'Inbox', the Search function will not find those emails - ever. (The Search function seems to work for the inbox only with IMAP accounts.) So I have a request! Please, any Outlook for Android users that have this issue PLEASE report the BUG to Outlook for Android Support via the 'Settings/Help & Feedback/Contact Outlook mobile support' option. The more users that report this ongoing issue the better, and we may get Microsoft to take it seriously, rather than fobbing users off with a 'no-one else has the issue' response!Outlook Classic problem setting up Group Contact list
I have successfully imported a csv file into Outlook classic, but when I try to set up a Group Contact list, it puts email addresses into BOTH the Name section and the email section. How do I get it to put the actual names in the Name section. The names show correctly in the address list, but don't transfer to the Group Contact list.Classic Outlook - cannot drag emails anywhere - Troubleshooting
I have a coworker who just recently downgraded to Classic Outlook, ever since reading that New Outlook has removed the Drag and Drop Feature. We have been troubleshooting for a while and have come up with no solution as to why he cannot drag and drop. Mine works great, and I can drag and drop whatever I need. Troubleshooting Steps we have tried Reverting to Classic Restarting Outlook Classic Toggling Optimization for Compatibility/appearance (Currently on Compatibility) Checked to make sure it's not locked to groups Not a Locked Folder Tried changing the Reading Pane accessibility Tried finding KB5052903 Update (Not Compatible with 32 Bit Software) The only workaround we have is right-clicking and hitting Save-As. Are there any known troubleshooting/fixes for this? Every Forum I have run across ends up being for the new outlook, or the workaround is outdated. Thanks in Advance
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