Forum Discussion

fopetesl's avatar
fopetesl
Copper Contributor
Feb 23, 2026

Office outlook 365 .. where are emails saved?

I have office outlook (not the desktop version), i.e.  https://outlook.office.com/mail/

After hours of searching I have found no way to save/export all my emails to a new computer.

The office outlook does not have any export function even for the archive folder.

The new computer has a 365 desktop outlook.

 

 

11 Replies

  • fopetesl's avatar
    fopetesl
    Copper Contributor

    Sorry to say, Hornblower409 it didn't work.

    I carefully followed the instructions but failure at final step or no connect and no error.

    Just sits as per the attached screen

    Frustration.

  • lyverasolen's avatar
    lyverasolen
    Iron Contributor

    Because you’re using the web version of Microsoft Outlook (Outlook on Office 365), there is no export feature there. Your emails are already stored in your Microsoft account on the server, not on the computer, so you don’t need to export anything.On your new computer, just add the same email account to the Outlook 365 desktop app and all your emails, folders, and archive will automatically sync and appear.

  • DaveRado's avatar
    DaveRado
    Copper Contributor

    Sorry to post in an irrelevant thread but I can't see any way to start a new thread. Please could someone let me know how to do this? All I see when I log in to the Outlook group is the following:

    Dave

  • DaveRado's avatar
    DaveRado
    Copper Contributor

    Sorry to post in an irrelevant thread but I can't see any way to create a new thread. How can I do that? This is all I see when I sign into the Outlook forum:

     

  • fopetesl's avatar
    fopetesl
    Copper Contributor

    Hello.

    I followed your instructions and Outlook add account found my Outlook Web account when searching.

    However would no complete adding the account due to an unknown failure.

    I followed the action to report the problem but no response so far.

    Should I be doing something else?

    • Hornblower409's avatar
      Hornblower409
      Iron Contributor

      -- Outlook add account found my Outlook Web account when searching
      -- However would no complete adding the account due to an unknown failure.

      Could you please try to add your account again and capture/post a screen shot of the error you are seeing.