Recent Discussions
LinkedIn group: Microsoft tech for Australian & New Zealand NFPs
To support not-for-profit (NFP) users at a local level, we have started a LinkedIn group: https://www.linkedin.com/groups/14633550/ This is for end users, IT pros and accidental IT experts who use, develop and administer Microsoft applications in not-for-profit and charity organisations located in Australia or New Zealand. Join to share news, announcements, events and jobs about Microsoft technology for Australian and New Zealand not-for-profits and charities. Including Dynamics 365, Power Platform (Power BI, Power Apps, Power Automate), Copilot, and Microsoft 365. (This is a community led group and is not officially supported or affiliated with Microsoft or Microsoft's Tech for Social Impact program.)
AI in IDD
Here is a little bout how I am using AI in IDD. Our licensed Co-Pilot, has proven to be incredibly productive and time-saving, especially in reviewing documents for errors against regulations, identifying discrepancies between various care plans for the same individual, analyzing and summarizing documents for relevant information in investigations (reducing the closure time from 90 days to 7), suggesting corrective actions for internal/external audits, trending data sets (such as surveys, assessments, and audits), and proposing opportunities and solutions in light of the regulations. AI can audit documents, policies, and procedures with extreme accuracy against 6400 and 6100 regulations (PA regs). We have recently implemented this solution to streamline and audit our Medicaid billing process prior to submission. It enables us to identify billing errors, uncover unbilled days we should be billing for, and flag days we should not be billing - significantly reducing the time required for this process from 30 hours to 4 for a months' worth of billing. For systems that are not directly compatible with AI integration, we leverage AI to develop macros that process raw data exports. This allows us to extract precisely the information we need in seconds, rather than spending hours on manual analysis.
Azure Grant Submission was unsuccessful - Error Code 715-123190
Hello, My Problem is the same as: Error when trying to claim Nonprofit Azure grant | Microsoft Community Hub And similar to: Error when trying to enroll to Azure Benefit | Microsoft Community Hub I tried with my customer to claim his reward for the Azure Subscription. We opened the account on the Non-Profit-Hub successfully and the organization is approved for the reward. However, we got this error: How to resolve this? Best regards, SimonService cancelled or not?
Hello. Maybe you can help me, to find something out. First how the problem started: We registered for non-profit in november this year and got checked from techsoup, which was no problem. We transfered all mailboxes and used 6 licences. But one notebook was not able to login. So I opened a ticket with the problem. I got some mails with "we are working on it" etc... and the last mail was "your service was cancelled with enddate of actual period". No chance to get a reason why (only because of a result of internal processes). Login was not possible anymore. So I started to transfer again. This time to G.... No problem Meanwhile last week I got a "tell us uf your experience" from Microsoft and gave 1 star was a bad comment. Today I got an newsletter, clicked on it and could login to non profit?? Where can I see, it my non-profit is now cancelled or not? I can't find any enddate..
Just approved but wrong tenant
After getting the final approval notice from Microsoft, I noticed that the login to the nonprofit portal ends with the domain "MyCompany1.onmicrosoft.com" but our existing tenant with all our licenses is "MyCompnay.onmicrosoft.com". In order for our existing tenant "MyCompany.onmicrosoft.com" to be able to purchase nonprofit licenses does a merge or transfer of some kind need to take place? Thanks for any help!!
Discontinuation of M365 Business Premium Grant Deeply Disappointing,Harmful to Small Nonprofits
As a Microsoft CSP partner supporting multiple nonprofit organizations, I am extremely disappointed by the decision to discontinue the Microsoft 365 Business Premium grant. This change disproportionately affects small nonprofits that rely on these tools to fulfill their missions with limited resources. The justification that this is about “alignment” or “sustainability” is disingenuous. Let’s be honest—this is a revenue-driven decision that undermines Microsoft’s long-standing commitment to empowering nonprofits. Removing access to essential tools like Office desktop apps and Intune from the grant program forces small organizations into paid plans they cannot afford, jeopardizing their operations and security. Microsoft has built goodwill in the nonprofit sector over the years. This move erodes that trust. I urge you to reconsider this decision or at least provide a longer transition period and more flexible options for small nonprofits. Please do better. The nonprofit sector deserves more than a corporate cost-cutting maneuver disguised as a strategic realignment.
applying a renewal Azure grant
Just a heads up that if you are approaching a renewal of your Azure grant, things have changed in the past 6 months, and you need intervention from Support to apply that renewal credit to your existing billing. The email you'll get from 'Microsoft Azure' (after approval) makes that clear -- and it is not a self-service within Azure Admin. The "approval notice" for a renewal that shows up in the Nonprofit Portal does not explain any of this, and in general the existing documentation is out of date. Msft began phasing out the Sponsorship Portal (and, in parallel, subscriptions under the older MOSP agreement) last December, in favor of a newer platform. To apply your renewal to the existing subscription, Support told me they first need to convert your subscription to the new platform, then apply the grant. I think it will appear as "Azure credits" in various places in the Azure Admin center -- and my guess is you might not see the new grant reflected in the balance shown in the older Sponsorship Portal. If you need to do this, you might get frustrated trying to file a support request in Azure Admin, but the response to my request sent via Nonprofit Support was prompt and helpful. Interested to hear from anyone else who has gone through the process in recent months. good luck -- StewLet's Connect - Share Your LinkedIn Profile
Hello all and welcome. Someone suggested on the kick-off webinar that it would be great to have a place for folks to share their LinkedIn profiles if they were willing to do so. I suggested starting a thread on here. 😀 I suggest just adding a comment below to add yours and I'll share a link to this thread in the follow up email (if you're here you likely already received the email. 😁). I'll start - here is my profile link: https://www.linkedin.com/in/petraeimiller/We Want to Hear From You!
As we build this community together, we’d love to hear from you—what topics are you most interested in exploring? Are there specific challenges, technologies, or ideas you'd like us to focus on in future sessions or roundtable discussions? Let us know what you’d like to see and who you’d like to hear from, and we’ll work to bring in the right voices and insights.Welcome to the AI Consortium!
The AI Consortium for Healthcare-Focused Non-Profits brings together like-minded non-profit organizations to drive responsible AI and collaborate on addressing shared challenges through the power of artificial intelligence (AI). This initiative fosters a community of learning, innovation, and action, enabling healthcare-focused non-profits to overcome barriers and unlock the potential of AI to achieve greater mission impact. The consortium aims to: Build a Thriving Community: Create a connected ecosystem of healthcare-focused non-profits for ongoing engagement, knowledge sharing, and resource collaboration. Tackle Shared Challenges: Address common obstacles such as AI governance, data integration, resource constraints, and operational inefficiencies through collaborative learning and shared solutions. Empower Non-Profits with AI Knowledge: Provide education, training, and practical tools to help organizations evaluate and implement AI effectively and ethically. Drive Mission-Driven Outcomes: Leverage AI to improve healthcare delivery, enhance operational efficiency, and promote equity in underserved communities. Deliver Measurable Impact: Support participating organizations in achieving tangible results through scalable AI solutions tailored to their unique challenges.
New Nonprofit - Already have a Tenant
We are a small nonprofit and we created a Microsoft 365 tenant a couple years ago and have been using it. When applying for techsoup last week, it forced us to create a new username/domain on onmicrosoft (assuming a new tenant). Now that we are recently approved through techsoup, will we be able to use the granted licenses and services we receive through techsoup with our EXISTING tenant that we have used for a couple years?Error when accessing non-profit hub
Hello, our organization just received the notification that it is eligible for the Microsoft non-profit program. When I tried to access the non-profit portal, I only get an error message. I tried to contact support and they stated that my „account does not satisfy Microsoft requirements, and will not be allowed to proceed at this time“. What does that mean? Our organization meets all requirements. I hope someone here can clarify this. Thanks in advance!Problem with new account
Last month I received positive verification of my nonprofit organization, and thus gained access to the Nonprofit Hub. After about a week, an error began to appear when logging in: Something went wrong We cannot allow you to proceed at this time. Please contact support and reference message code 715-123190 and transaction ce9ed06e-57a7-4067-8fba-abb9207d8724. As described, I contacted and admit I don't know what the issue is because I got this response: We're sorry that our Internal Team can no longer reactivate your access to the Nonprofit Portal Hub due to Microsoft policy update. Once your nonprofit subscription expires, you can always avail Commercial licenses via https://portal.office.com. What, as an organization, can we do to regain access to the account? And does anyone perhaps know what happened here?
Issue with Non-Profit Licenses – Credit Card Required
Hello, Our organization has been accepted into the Microsoft Non-Profit program, and we have been granted 10 donated licenses. However, in order to obtain them, I need to purchase them, even though the cost is 0 euros. I understand this is an administrative process to acquire the licenses. The problem is that the system requires me to enter a credit card, which I do not have. My organization does not have a credit card. Is there any way to obtain these licenses without providing a credit card number? Thank you for your help. Best regards
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