Issue with Non-Profit Licenses – Credit Card Required

Hello,

Our organization has been accepted into the Microsoft Non-Profit program, and we have been granted 10 donated licenses. However, in order to obtain them, I need to purchase them, even though the cost is 0 euros. I understand this is an administrative process to acquire the licenses.

The problem is that the system requires me to enter a credit card. I tried using a prepaid Mastercard, but it was not accepted. Unfortunately, our organization does not have a credit card.

Is there any way to obtain these licenses without providing a credit card number?

Thank you for your help.

Best regards,
Nasim Saleh
Madani Foundation for Development