Issue with Non-Profit Licenses – Credit Card Required

Hello Nasim,

Thank you for reaching out, and congratulations on your acceptance into the Microsoft Nonprofit program.
You're correct—although the donated licenses are granted at no cost, the system may still require a billing profile with valid payment information as part of the administrative setup. This is also in place to streamline future purchases, should your organization choose to expand its licensing.

If your organization does not have a credit card, I recommend the following options:
•     Try a debit card issued by your organization, if available
•     Contact Microsoft Nonprofit Support directly to request assistance with provisioning the licenses without a credit card. They may be able to help you complete the setup manually or offer an alternative method

You can reach the support team through the Nonprofit Hub: https://nonprofit.microsoft.com