Shared Data and Collective Resolve Are Advancing ALS Research
Answer ALS shows what becomes possible when people come together to share data in service of something bigger than themselves—and why that mindset matters far beyond ALS research. That spirit is reflected in the journey of former New Orleans Saints player Steve Gleason, who was diagnosed with ALS in 2011 just months before he and his wife were expecting their first child. Rather than allowing the diagnosis to define his future, Gleason founded Team Gleason to support people living with ALS through assistive technology, equipment, and care services. In 2013, he challenged the scientific community to push beyond conventional thinking, declaring, “The status quo is not acceptable.” That call helped spark the founding of Answer ALS, a nonprofit organization dedicated to understanding ALS at unprecedented depth. Today, that collaboration continues through Neuromine, the world’s largest ALS research hub, built in collaboration with Microsoft and powered by Microsoft Azure. Neuromine brings together anonymized biological and clinical data from more than 2,500 individuals who have chosen to share their information to accelerate progress. Why this matters for nonprofits: when organizations prioritize collaboration, trust, and responsible data sharing, they unlock insights that no single institution could achieve alone. This story is a powerful reminder that technology—used thoughtfully—can help nonprofits move faster, work smarter, and drive impact at scale. Learn more on Microsoft for Nonprofits LinkedInDiscontinuation of M365 Business Premium Grant Deeply Disappointing,Harmful to Small Nonprofits
As a Microsoft CSP partner supporting multiple nonprofit organizations, I am extremely disappointed by the decision to discontinue the Microsoft 365 Business Premium grant. This change disproportionately affects small nonprofits that rely on these tools to fulfill their missions with limited resources. The justification that this is about “alignment” or “sustainability” is disingenuous. Let’s be honest—this is a revenue-driven decision that undermines Microsoft’s long-standing commitment to empowering nonprofits. Removing access to essential tools like Office desktop apps and Intune from the grant program forces small organizations into paid plans they cannot afford, jeopardizing their operations and security. Microsoft has built goodwill in the nonprofit sector over the years. This move erodes that trust. I urge you to reconsider this decision or at least provide a longer transition period and more flexible options for small nonprofits. Please do better. The nonprofit sector deserves more than a corporate cost-cutting maneuver disguised as a strategic realignment.How to Re-Register MFA
Working closely with nonprofits every day, I often come across a common challenge faced by MFA users. Recently, I worked with a nonprofit leader who faced an issue after getting a new phone. She was unable to authenticate into her Microsoft 365 environment because her MFA setup was tied to her old device. This experience highlighted how important it is to have a process in place for MFA re-registration. Without it, even routine changes like upgrading a phone can disrupt access to your everyday tools and technologies, delaying important work such as submitting a grant proposal. Why MFA is Essential for Nonprofits Before we discuss how to reset MFA, let’s take a step back and discuss why MFA is a necessity for nonprofits the way it is important for any organization. In the nonprofit world, protecting sensitive or confidential data—like donor information, financial records, and program details—is a top priority. One of the best ways to step up your security game is by using Multi-Factor Authentication (MFA). MFA adds an extra layer of protection on top of passwords by requiring something you have (like a mobile app or text message) or something you are (like a fingerprint). This makes it a lot harder for cybercriminals to get unauthorized access. If your nonprofit uses Azure Active Directory (AAD), or Microsoft Entra (as it is now called), with Microsoft 365, MFA can make a big difference in keeping your work safe. Since Microsoft Entra is built to work together with other Microsoft tools, it’s easy to set up and enforce secure sign-in methods across your whole organization. To make sure this added protection stays effective, it’s a good idea to occasionally ask users to update how they verify their identity. What Does MFA Re-Registration Mean for Nonprofits? MFA re-registration is just a fancy way of saying users need to update or reset how they authenticate, or verify, themselves. This might mean setting up MFA on a new phone (like the woman in the scenario above), adding an extra security option (like a hardware token), or simply confirming their existing setup. It’s all about making sure the methods and devices your users rely on for MFA are secure and under their control. When and Why Should Nonprofits Require MFA Re-Registration? Outside of getting a new phone, there may be other situations that raise cause for reason to re-register your MFA. A few scenarios include: Lost or Stolen Devices: Similar to the scenario above, if someone loses their phone or it gets stolen, you will have to re-register the new device. Role Changes: If someone’s responsibilities change, their MFA setup can be adjusted to match their new access needs. Security Enhancements: Organizations may require users to re-register for MFA to adopt more secure authentication methods, such as moving from SMS-based MFA to an app-based MFA like Microsoft Authenticator Policy Updates: When an organization updates its security policies, it might require all users to re-register for MFA to comply with new standards Account Compromise: If there is a suspicion that an account has been compromised, re-registering for MFA can help secure the account by ensuring that only the legitimate user has access With Microsoft Entra, managing MFA re-registration is straightforward and can be done with an administrator to the organization’s tenant. How to require re-registration of MFA To reset or require re-registration of MFA in Microsoft Entra, please follow the steps below. Navigate to portal.azure.com with your nonprofit admin account. Select Microsoft Entra ID Select the drop-down for Manage In the left-hand menu bar select Users > Select the user's name that you want to reregister to MFA (not shown). Once in their profile, select Manage MFA authentication methods Select Require re-register multifactor authentication Congratulations! The user will now be required to re-register the account in the Microsoft Authentication app.Don’t Get Locked Out: Why Every Organization Needs Emergency Access Accounts
When systems fail—or when administrators suddenly lose access—the ability to regain control quickly can determine whether your nonprofit continues delivering essential services or faces major disruption. Emergency Access Accounts (also known as break‑glass accounts) give you a crucial safety net, ensuring your team can restore services, manage users, and adjust security settings even when normal admin access is unavailable. This updated guide explains why these accounts are vital, how to configure them correctly, and how nonprofits can secure them within Microsoft Entra ID. Why Emergency Access Accounts Matter In our previous discussion, we highlighted that resilience starts with preparation. If your primary admin accounts become locked out due to MFA issues, Conditional Access misconfigurations, outages, or human error, break‑glass accounts are your only guaranteed path to recovery. To function safely and effectively, these accounts must be: Highly secure Isolated from daily operations Able to bypass standard access controls Protected with passwordless authentication (Passkeys/FIDO2, certificates, Windows Hello) And every organization—nonprofit or otherwise—should maintain at least two for redundancy and continuity. Best Practices for Nonprofits Creating Emergency Access Accounts Before setting up a break‑glass account, review these nonprofit‑aligned security practices: 1. Use Non‑Obvious Naming Avoid predictable names like "breakglass" or "emergencyadmin." Use neutral, coded names known only to trusted administrators. 2. Create Cloud‑Only Accounts Do not sync these accounts from on‑premises directories. Cloud‑only accounts remain available even if local infrastructure goes down. 3. Don’t Assign Licenses Licenses add unnecessary exposure. Break‑glass accounts should not use email, Teams, or any cloud workloads. 4. Don’t Link the Account to a Real Person These accounts belong to the organization, not an individual. Avoid personal MFA methods like individual phones or emails. 5. Enforce Strong Password Standards 32‑character complex password (minimum) Rotate securely twice per year Do not reuse passwords Store them under a tightly governed, documented process 6. Disable Password Expiration If passwords auto‑expire, the account can break at the worst time. Rotate manually under a secure, audited process. 7. Exclude From Conditional Access Policies Break‑glass accounts must still work even when Conditional Access doesn’t. Exclude them from any policy that might block sign‑in. 8. Assign Permanent Global Administrator Role Emergency accounts need always‑on permissions. Do not use PIM‑eligible roles or time‑restricted activation. How to Create an Emergency Access Account in Microsoft Entra ID Step 1 — Create the Account Open Microsoft Entra Admin Center. Navigate to Entra ID → Users → All users. Select + New user → Create new user. Use the .onmicrosoft.com domain. Ensure Account enabled is selected. Set the Usage location. 7. Assign the Global Administrator role. 8. Review and create. Repeat the steps to establish a second emergency account as needed. Step 2 — Enable Passwordless Authentication Break‑glass accounts should always be secured using passwordless methods: Passkeys (FIDO2) Certificate‑based authentication (CBA) How to Enable FIDO2 Passkeys Go to: Entra ID → Security → Authentication methods → Policies → FIDO2 Security Key Enable FIDO2 if not already enabled and click Save. How to Enable Certificate‑Based Authentication (CBA) Step 1 — Upload Your Certificate Authority Entra Admin Center → Entra ID → Certificate authorities Upload your Root CA Mark as Root CA (if applicable) Add any intermediate CAs Provide the CRL (Certificate Revocation List) URL for revocation checks This is required so Entra can check for revoked certificates Step 2 — Turn on Certificate‑Based Authentication Go to: Entra ID → Authentication methods → Policies Choose Certificate‑based authentication 3. Switch Enable → On 4. Under Include, target only your break‑glass accounts Conclusion Emergency access accounts aren’t just a security measure—they’re an operational safeguard that protects your mission. When the unexpected happens, these accounts ensure your organization can recover quickly and continue serving your community.How Cloud + AI Solutions Empower Nonprofits to Do More with Less
Nonprofits play a vital role in our communities—delivering essential services, supporting vulnerable groups, and driving social change. Yet many face familiar hurdles: limited budgets, outdated systems, rising data demands, and the need to stay connected with donors, volunteers, and the people they serve. Cloud technology and artificial intelligence (AI) are helping nonprofits overcome these challenges. Solutions like Microsoft Azure make it easier to modernize, stay secure, and expand impact. The Cloud + AI Advantage for Nonprofits Cloud computing provides secure storage, flexible computing power, and modern tools without costly infrastructure. AI builds on that foundation—analyzing data, automating tasks, understanding language, and making predictions that help teams work smarter. Together, cloud and AI help nonprofits: Reduce manual work Improve staff and volunteer efficiency Personalize communications Gain deeper data insights Build more responsive, effective programs In short, AI becomes a digital copilot that frees teams to focus on their mission. Secure Data, Stronger Trust Nonprofits manage sensitive information and complex compliance needs. Azure offers built‑in security, encryption, and access controls—allowing organizations to protect data with enterprise‑grade safeguards, without needing a large IT team. Modernize Without Overspending Aging servers and disconnected systems slow organizations down. Azure enables nonprofits to: Move files and apps to the cloud Scale storage as needed Avoid expensive hardware upgrades Reduce downtime and crashes This flexibility stretches budgets while improving reliability. Unlock Better Insights With AI Data is powerful only when it’s usable. Azure AI helps nonprofits analyze trends, measure impact, forecast needs, and improve engagement—turning raw data into actionable insights. Do More With Limited Resources Small teams often juggle many roles. Cloud automation and AI‑enhanced workflows streamline processes, reduce manual tasks, and boost productivity—so more time goes toward serving communities. Ready to Explore Azure? Cloud and AI don’t replace human effort—they amplify it. With the right foundation, nonprofits can become more agile, secure, and impactful. Register for the eBook: The cloud + AI: Microsoft Azure solutions for nonprofitsAI in Care Services: Restoring the Human Touch
Frontline care workers are the heart of our communities—but many are overwhelmed by paperwork, policies, and burnout. In Australia alone, the care sector faces a 344,000-worker shortage. The question isn’t just how to meet demand—it’s how to care for the caregivers. Two nonprofits—Uniting NSW.ACT in Australia and Parlan in the Netherlands—are showing how AI can do just that. Uniting NSW.ACT: Meet Buddy, the AI Sidekick Serving 148,000 clients annually, Uniting needed a smarter way to work. Enter Buddy, an AI assistant built on Microsoft Azure. What Buddy Delivers: Case notes in 2 minutes (down from 15) Voice-to-text documentation, even in remote areas Instant access to 1,600 policies More time for personal, compassionate care Buddy uses Azure OpenAI Service and a Retrieval Augmented Generation (RAG) approach to surface accurate policy guidance and streamline compliance. It saves frontline workers nearly an hour per day, improves onboarding, and helps attract and retain staff in a tight labor market. By reducing administrative burdens, Buddy empowers carers to focus on what matters most—human connection. Parlan: Copilot for Mental Health Dutch nonprofit Parlan provides mental health care to children and families with complex needs. To reduce paperwork and improve care, Parlan adopted Microsoft 365 Copilot. What Copilot Delivers: Therapy reports in minutes Faster prep for complex cases Real-time translation in Teams Easy creation of therapeutic tools Copilot helps staff summarize hundreds of pages of client history, draft reports quickly, and even translate conversations during live sessions. It also assists in creating therapeutic stories—tasks that once took hours now take minutes. By streamlining administrative work, Copilot gives practitioners more time for direct care. Why It Matters This isn’t just about speed—it’s about wellness. Less admin means: Lower stress Reduced burnout Higher job satisfaction Better client outcomes The Big Picture AI isn’t replacing care—it’s restoring time, trust, and connection. Tools like Buddy and Copilot help workers do what they do best: care deeply, and serve with purpose. To learn more about their story, please visit Microsoft for Nonprofits: (21) How Technology Is Boosting Worker Wellness and Restoring the Human Touch | LinkedInHow AI Is Helping Patients Access Life-Saving Treatments Faster
Every day counts when patients are waiting for critical medications. For NSF, audits of new drugs are essential to ensure safety and compliance—but these processes can take weeks, slowing time-to-market for therapies that could change lives. NSF partnered with the Cloud Accelerate Factory to build an Azure AI-powered solution that automates document review, compliance checks, and summary generation. The result? Audit times cut by 50%, freeing experts to focus on strategy and enabling treatments to reach patients sooner. With near-perfect accuracy and scalable design, this AI tool is transforming how NSF works—reducing inefficiencies, minimizing human error, and unlocking capacity for global impact. This isn’t just about technology—it’s about accelerating hope. By embracing AI, NSF is proving how nonprofits can leverage innovation to amplify their mission and improve lives worldwide. To learn more about how NSF, an independent, science-based organization, is using AI and to join the conversation, please read their full story on Microsoft for Nonprofits LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7406363128894160896Want to Avoid Accidently Deleting your Resources in Azure? It's Easier Than You Think
Sometimes, knowingly or unknowingly you might delete a resource group in Azure. In this article let's talk about how to configure Azure Resource Locking in order to protect them from being deleted or modified accidentally.Renewing Your Azure Sponsorship Credits
Everything is an experiment until it has a deadline. That gives it a destination, context, and a reason. - Brian Eno British Record Producer, Composer, and Composer Brian Eno is no stranger to a deadline. Whether it is a atmospheric ambient track or theatric thriller. Music means tight deadlines to get streams, concerts, and albums pressed. So, naturally nonprofits also understand the siren song of a deadline vastly approaching. Microsoft prides itself on creating convenience for its customers with auto-renewals, workflows, you name it. However, there are sometimes when you may need to mark a calendar or two for keeping your benefits. This is imperative to avoid fees for anything running in your environment. Nonprofits who have claimed the generous annual $2000 Azure Sponsorship Credits will need to renew their benefits every year. Unfortunately, the credits do not renew on their own. Don't panic we got you covered. In this blog we will cover; how to see if you are up for a renewal, how to renew credits, and checking your balance and usage details. This comprehensive guide will keep you from missing a deadline, well when it comes to your credits that is. So, let's begin. To Renew or Not to Renew I will spare you the cliche of reciting the Sonnet 116 from Shakespeare. However, I will say that it is better to check if you need to renew than to acquire a fee. So, we will cover how you can check on the status of your Azure Sponsorship Subscription with the Nonprofit Hub. Grab a snack and pop by the portal with your Microsoft Nonprofit Account Credentials. Checking Your Status Navigate to Microsoft's Nonprofit Hub: https://nonprofit.microsoft.com. Next, In the top left corner next to the word "Nonprofits" click on the "I am looking for" dropdown menu, then select "Azure." In the new screen at the top, you will see two important dates. The "Grant start date" and "Grant end date" respectfully. Keep a reminder on your calendar for the end date. You must renew your subscription withing the renewal period for your Azure credits. If it is time to new you will see a notification at the top to renew your credits. Renewing Credits If you need to renew your credits simply scroll to the bottom of the page and select the renew button. If should be under the first column under the number one. You will see at the top of the screen that your credits have been renewed. You will receive an email stating that you have renewed your Azure Credits. Things to Consider You may not see the option to renew if you are months away from your renewal date. Once you have renewed your sponsorship you will receive an email sent to your Microsoft Nonprofit Account. Make sure to check your Outlook inbox and spam folder for the notification email. Credits can be renewed by the Organization's Global Administrator that registered. If you have any issues with renewing your benefits create a support ticket with Nonprofit Support at https://nonprofit.microsoft.com/contactus. Checking Your Balance Navigate to Microsoft Azure Sponsorship website: https://www.microsoftazuresponsorships.com. Next, click on the "Check Your Balance" to see your sponsorship balance. Underneath is the view will see. You will see your Azure Sponsorship Subscription ID and the total Azure Sponsorship amount totaling $2000. You can also see the usage details as well for your subscription. This is a good way to check the costs being deducted from your sponsorship. If you need more in depth tools you can use Azure's Cost management tools inside the Azure portal. Conclusion In conclusion, the Azure Sponsorship grant affords organizations to take a chunk out of their operational expenses. Allowing for easier transitions into the cloud while keeping security and scale not too far off the horizon. We learned how to renew the benefit and keep track of your resources cost and not get blindsided by a fee again. You can bookmark the links below for your convenience. I hope you found this blog helpful. See you next time for another deep down into the blue Azure wave. Hyperlinks Microsoft Nonprofit Hub | Microsoft Nonprofit Offers Microsoft Azure Sponsorships | Welcome Renew an Azure nonprofit grant - Microsoft Cloud for Nonprofit | Microsoft LearnAzure Document Intelligence - How to Extract Data from PDFs and Scanned Files
Imagine this: your nonprofit receives dozens—maybe hundreds—of forms every month. Volunteer sign-ups, program applications, donation forms, surveys. Now imagine you could automatically extract the data from those documents, no matter the layout, and drop it neatly into a spreadsheet or database—with zero manual entry. That’s not a dream. It’s Azure Document Intelligence in action. Whether you're processing handwritten forms, structured PDFs, or invoices from partner organizations, Document Intelligence can turn them into actionable data in minutes. Let’s walk through what it is and exactly how to get started—no coding required. In 2025, Microsoft now offers two ways to work with this tool: the new Azure AI Studio (also known as Foundry) or the original Document Intelligence Studio. Both are currently available, but AI Studio is the direction Microsoft is heading. 📄 What Is Azure Document Intelligence? Azure Document Intelligence is a service that uses AI-powered optical character recognition (OCR) to: Analyze and extract text, tables, and key-value pairs from documents Understand form structure (even if layout varies) Turn scanned documents or PDFs into structured data You can use prebuilt models (like invoice or receipt recognition),or train a custom model to understand your own document types. 🛠️ How to Use Azure Document Intelligence to Read Forms ⚡ Option 1: Use the New Azure AI Studio (Recommended) Azure AI Studio (formerly Azure AI Foundry) is Microsoft’s unified interface for working with AI-powered services like Document Intelligence. This is the platform that will eventually replace Document Intelligence Studio. 🔹 Step 1: Go to Azure AI Studio Sign in with your Azure account. 👉 https://ai.azure.com Choose Build a solution → Document Intelligence. If it’s your first time, you’ll be prompted to create a new project. 🔹 Step 2: Set Up the Document Intelligence Resource Select your Azure subscription, region, and resource group. Name your project (e.g., volunteer-forms). You’ll be issued: An Endpoint URL An API key Note: Keep these for later—they’re required for API calls or Power Automate connections. 🔹 Step 3: Upload and Train Your Model Upload sample forms (PDFs or images). Label fields like name, email, and date. Train a custom model using at least 5 of more example situations. Test and view your results in structured format within the testing pane. 🔹 Step 4: Use the Data Export to Excel or JSON. Connect to Power Automate, Power Apps, or your CRM via API. Check out this blog to see more on the Azure AI Foundry and a video walkthrough of the platform Build, Deploy, & Manage AI with Azure AI Foundry | Microsoft Community Hub 🧭 Option 2: Use Document Intelligence Studio (Legacy Interface) Step 1: Set Up the Document Intelligence Resource in Azure Go to the Azure Portal. Click Create a resource. Search for Document Intelligence (formerly Form Recognizer) and select it. Click Create and fill out the basics: Subscription: Choose your nonprofit subscription. Resource group: Use an existing one or create a new one. Region: Choose the region closest to you. Name: Something like doc-intel-demo. Pricing tier: Choose Free F0 if you're testing (limited pages/month), or Standard if using your credits. Click Review + Create > Create. Step 2: Use the Document Intelligence Studio This is the visual, no-code interface for trying out Document Intelligence. Visit Document Intelligence Studio. Log in with your Azure account. Click Get started. On the left, click Models > Custom model > Build a model. Paste in your Endpoint and Key from the Azure portal. Choose Create project and fill in: Project name (e.g., VolunteerFormsModel) Storage container: You’ll need a Blob Storage account with your forms uploaded (see next step). Source: Select the folder with your form samples. Step 3: Upload Your Forms to Blob Storage In Azure, create a Storage Account if you don’t have one already. Go to Containers and create a new container (e.g., forms-training). Upload 5–10 sample forms of the same type. These can be PDFs, scans, or images. Make sure the forms are consistent in layout (for best results). In Document Intelligence Studio, link this container to your project. Step 4: Label the Forms Once your forms are uploaded, start labeling fields (like Name, Date, Email). The AI will try to guess some fields—confirm or correct them. Do this for 5+ documents to train the model. Click Train model once labeling is complete. Step 5: Test the Model After training, go to Test model. Upload a new, unlabeled form and run the model. Watch as it extracts structured data like: Name: Jane Doe Email: jane@example.org Program Interest: Youth Mentoring Review the output in JSON or table format. Step 6: Export or Use the Results You can: Export the data to Excel Connect via API to feed into a database or CRM Use Power Automate to automate workflows (like adding entries to SharePoint or sending confirmation emails) check out the blog below to see up the workflow ➡️Automate the Busywork: How Nonprofits Can Use Power Automate to Extract and Process Form Data | Microsoft Community Hub Real-World Nonprofit Use Cases Here’s how nonprofits are using Document Intelligence right now: Digitizing intake forms for case management Automatically processing volunteer applications Scanning paper surveys into Excel Extracting info from grant agreements or invoices Final Thoughts Azure Document Intelligence makes what used to be tedious—scanning and retyping forms—quick, intelligent, and scalable. Once set up, it can save your nonprofit hours of manual entry each week and reduce human error. ➡️Automate the Busywork: How Nonprofits Can Use Power Automate to Extract and Process Form Data | Microsoft Community Hub
